SimplyBook.me – Bewertungsseite 13

Vorteile

Very intuitive to handle. Top iframe integration, since I already have my Website online.

Nachteile

Use it some years now and now and then, there were some unannounced updates, that should have used some tweaks to work correctly.

Vorteile

I have apartment building tenant maintenances. This app allows my tenants to schedule their maintenance with ease, It allows me to consolidate my appointments to increase my efficiency.
I liked the payment integration features and the customer scheduling scheduling aspect.
I really liked the detailed export pages.

Nachteile

I felt like most of the pay for use features should have been included in the base price.
I have received feedback from my clients that they couldn't find which days I made available for them to schedule. My work around was to describe it in my email body. It would be nice if it was self explanatory from the scheduling page.
Also, when customers want to reschedule their appointment to a different time, it would be nice if they could do so with out having to re apply a payment.

Vorteile

Price - free until you exceed a number of bookings which makes it easy when you're first starting out.
Ease of use - had no issues teaching people to use it and clients love the online booking option
Possible features - also a con. Many to choose from but only 1 included with free charge
Online booking - people love it!

Nachteile

Cost for extra features
No Canadian prices
Confirmations emails sometimes delayed
Clients using online booking are not merged with old profile without extra features
Some of the extra features should automatically be included

Vorteile

I love that it has so many possibilities on date ranges for booking mechanism. I also love the dashboard and how easy it is to oversee all new bookinga

Nachteile

It quite a heavy tool and has lots of features but it can be stripped down to those you need.

Vorteile

I like how easy this is to use...once you learn it. The tech support is helpful, but if they have to email you it can take days.

Nachteile

I think it's ridiculous that a client can't reschedule an appointment on their own, and that they have to call me. It's such a hassle for a client to either have to call me or if they cancel and reschedule then they have to pay againa and then I have to deal with refund issues. Too may nooks and crannies and the user interface could be improved.

Vorteile

We share our links with clients for them to schedule with us. It makes it easy to keep track of scheduling.

Nachteile

Making sure that your calendar is synced first so you don't get doubled booked.

Vorteile

The ability to mix and match custom features is a plus as ir allows you to only "pay" for what your business will actually use.

Nachteile

There is no "a la carte" option for custom features. So, for instance, I have access to 8 custom features but later find out I need one extra feature my only option is to upgrade to the next highest subscription plan. There should be an option to pay per feature.

Vorteile

I love how easy this software is to use there's lots of templates and plugins for you to use to get started. Also the payment plugin is fantastic as it allows my clients to make payments immediately after booking a session.

Nachteile

There's not much to dislike about this application but it would be nice if the developers added a few more plugins for the free version otherwise you're stuck having to pay the monthly fee.. which still isn't too too bad

Vorteile

It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.

Nachteile

We need to be able to create customised invoices and the site currently doesn't offer this functionality.

Vorteile

It’s clean and simple, with all the feature a small practice needs to manage their client bookings. Integrates well with Google Worksuite, Stripe and Analytics. Best of all, you can manage (almost) everything on their mobile app.

Nachteile

Customer service could be more responsive.

Vorteile

The software allows the custom branding and the ease of use for 1st time user. I am impressed as this software will allow me to facilitate the rapid growth and to service my accounts by respecting their valuable time. This tool helps me personally manage my time effectively. thank you simplybook.me !

Vorteile

Ease of use for my clients to schedule or change their appointments. Also, like the appointment reminders.

Nachteile

Clients should be able to see their appointments when looking at the schedule. I use it mostly on my IPHONE and would like an app to use instead of going through the web browser.

Vorteile

Product is fine but if you want it free, you have to resubscribe EVERY MONTH. That's ridiculous and it caused me to lose my free product. I will now NOT pay for it because of that.

Nachteile

The monthly renewal is horrible. I don't want to have to renew monthly

Vorteile

I like the fact that I have been able to source a product that does exactly what I need it to do and then implement it all myself without needing tech advice.
My clients also seem to love the ease of it all!

Nachteile

I'd like to be able to customise it a bit more but that's it really, perhaps using my colour scheme through being able to choose the colour through my colour code.

Vorteile

I like the store front feature and the full synchronization it maintains for no double bookings.

Nachteile

I wish it offered integration for STR bookings.

Vorteile

I love this software. If a casting director is interested in seeing me for an audition, they email me this and I sign up, all the info is right there. It eliminates a harried assistant who might forget to get back to you, as was the case in 2007. That's not really that long ago, though technology-wise, it's light years.

Nachteile

Like any software, it's only as good as the humans using it. There is still a chance of wrong information being inputted, especially from casting offices with multiple castings

Vorteile

I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone. Love the option for BOTS.

Nachteile

A feature I believe would be great is to be able to have your bookings set to approve bookings first and have the available time and date reserve right away and not only once its approved. Opens up too may possibilities of have double bookings if you have alot coming in and can't check untill end of day.
Only one other thing I see. When I google search my business, a weird site comes up advertised as [SENSITIVE CONTENT HIDDEN] with my phone number but wrong address and in weird languages?

Vorteile

easy to use - user friendly - improved always

Nachteile

you need to spend sometime to learn after the updates then it goes easy, if not customer service is there for you in very high responding level

Vorteile

I have to praise the support. He is always good and will help fast as a flash.

Nachteile

There is no possibility to download invoices

Vorteile

The clean layout and excellent live support.

Nachteile

Figuring out what their terminology mean. Some of the terminology is not so easy to figure out. Took me awhile but once I had that sorted it was a breeze. The sizes of graphics for the different themes are not readily available however the excellent people at the Live support function can give you the necessary information in seconds.

Vorteile

It has many features including website hosting

Nachteile

SimplyBook.me deletes your account and company name if you don't subscribe. It can never be reactivated or retrieved. You lose it indefinitely. The support is very slow and takes about 8 hours to respond. The chat function on their website is not a live chat as it implies, it's email masquerading as live chat. You submit your chat and wait a random number of hours for reply by email.

Vorteile

I searched and tried many softwares related to booking for my business services and simplybook was the most efficient and affordable. The features absolutely met the needs of my business and I highly recommend this software.

Nachteile

So far I have not seen anything i don't like about the software

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Vorteile

It make my bookings easy, no back and forth with clients. No manual work.

Nachteile

Very limited stats included. I think stats are basic in today's software world.

Vorteile

Good support and fairly user friendly. Support instantly available.

Nachteile

Could be more adaptable. For instance it does not link a service on sale to the calendar. So if you charge more at the weekend you cannot do this.
Does not automatically produce invoice. Had to go through support to ask for an invoice for my accounts. Surely this should be an in built feature where we can see our regular invoices and print off what we need.
Had lot of problems getting right code to insert into my website program

Vorteile

SimplyBook.me allowed me to try out the booking system and set up a demonstration booking site quickly and easily when the COVID-19 requirements for contact tracing hit us.

It was then easy to try it out and go live with the solution in no time at all.

It gave us the opportunity to add custom fields and use the booking system in anger to satisfy ourselves it was what we needed.

Nachteile

I found the booking time range component took a bit to conquer. It was mainly because I only wanted to open up a day at a time in the beginning, so I was using the "Company special days" to manage this.

Vorteile

User friendly, fast to set up, flexibility, many features available. Love how it integrates with my personal Google calender.

Nachteile

Long "website" name to give to people. The payments option doesn't allow for personal banking details - I would like to send out an email with my personal banking details if a client clicks on "pay later" - not all people feel comfortable paying with payfast/PayPal etc. And still prefers EFT payments. I would like to be able to sell "packages"

Vorteile

I love the automated email reminders, and also the different options available for varied services.

Nachteile

I wish there could be a communication platform between customers and myself on the site. It would be great if people could leave a note when they booked an appointment. This would reduce the need for texting details. Instead, they could do this directly on the site.

We also have a lot of difficulties using this site on mobile devices. This is somewhat burdensome when customers want to book their appointments on mobile.

Vorteile

Easy to use and understandable. You get all the time to practice and to become familiar with the software before you purchase anything. Very accessible for low skilled user with regards tot computers.

Nachteile

Buying custome features is not that easy. You would expect a synoptic manner to purchase your custome features, but thats the only thing thats mot really awsome.

Vorteile

it can do and handle bookings very well
flexible modifications and rich in customization

Nachteile

It claims that it integrate with stripe, BUT, your stripe wont be sending email receipt as simplybook did not integrate this properly and actually refused to fix this. SO, either you change payment processor, or change booking system. Alternatively, you need to find workaround to handle receipt to customer.

Vorteile

Easy to set up. I use this to promote my services and potenial customers get a great overview of what i offer.

Vorteile

I like simplicity ,easy navigation , Huge functionality option, great GUI presentation on both client and Admin side . Fife Star product

Nachteile

The there few suggestions i sent via your tech support guys to improve some apps areas They new the details

Vorteile

Functionality and customization would be the key features for us. Ease of use and communication. Integration was easy and we use this software every day in our business. It is an integral part of our daily operations.

Nachteile

After using this software for over 12 months now we cannot say that there has been anything that has been an issue for us. We have not had a single problem with SimplyBook.me

Vorteile

Very easy to use, clients love it and are always mentioning this to me.

Nachteile

having to manually schedule breaks VERY minor

Vorteile

This software is incredibly easy to use and is mostly hassle free.

Nachteile

Some features could be more streamlined like batch edits to intake form questions.

Vorteile

I am able to completely eliminate the job of receptionist for my business - bookings come in automatically online. I was able to start for free and as my business expanded I subscribed to a payment plan - my life has gotten easier with this software.

Nachteile

Sometimes there are glitches in confirmations not being sent to clients which can cause a bit of confusion.

Vorteile

Fits well with my mode, and opportunity to grow is not outrageously expensive

Nachteile

Would love for for members book a training “membership” it automatically registers them for each session of that program

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Vorteile

I love the simplicity of the user interface. I also love the clean and customizable website that leads/customers see when they visit our site to book an appointment. I like that I can choose the features that I need and not pay for the features that aren't critical.

Nachteile

At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error. It would be nice to have more control over notifications and alerts that go to the users when appointments are booked (send notifications to all users if desired).

Vorteile

Ease of use, functionality, and price. I use the free subscription, and I have to say that there is no site that offers any service near this, for free. I highly recommend this to small businesses that need a free booking site.

Vorteile

It allowed us to integrate all of our operation in one tool. Even though we wanted something very specific, we could achieve it by tweaking the widget and inserting it in our website. It has lots of features that can help all sorts of booking based businesses.

Nachteile

I think that the CSS editor could be improved to empower clients and enable them to further customize the widget and the booking site. Also, even though it has lots of features, it is not the easiest tool to setup, and some features could appear to have duplicate functions and since the explanations are not very clear, there's a risk to be overpaying. Also, some features need to be included as standard and not custom, it feels as if one is paying for things that should be included.

Vorteile

The ability to make relevant changes as the need arises. The various home designs with some flexibility are much appreciated. Additional, the optional free plan until you start building your business is noteworthy.

Nachteile

Payment processing is sometimes problematic which may result in the delay of renewal and possible restricting specific capabilities until resolved.

Vorteile

It's easy to use, like a normal calendar app. I can see what my schedule looks like as I'm making the changes instead of hoping that I got everything right and checking once I'm done. It's easy for my clients too.

Nachteile

I wish it would translate the time zone to the client's time zone, or make it more obvious that the appointment times are in Mountain time. I've had a lot of people miss the note at the top that clearly says the time zone.

Vorteile

SImplyBook.me is not only an amazing tool but it has some great integrations with our CRM and marketing back end. We use ActiveCampaign and being able to automate booking details to customer histories has saved us stacks of time manually inputting data. Also being able to collect payment at time of booking has reduced manual processes in our business.

Nachteile

Creating the visual elements of the booking website took longer than anticipated but once we got to know and play with the system we figured it our. It could be a bit more intuitive

Vorteile

The SMS reminders to our clients have dramatically increased attendance and therefore sales. The syncing to our gmail account feature is a great addition for our team management

Nachteile

Not always simple to use - but the support people help when we get stuck. We sometimes find it tricky to navigate to the part we need within the menus.

Vorteile

Customer support, They are really fast and they have always a solution. On the other hand, it´s pretty friendly use.

Nachteile

I have the feeling that I have to pay for everything, like only for a calendar option (I paid for classes custom features but in fact looks the same that a service). There is not a Weekly timeline with all the services/classes.

Vorteile

this software is so simple to use! I've tried so many different booking websites and none of them can even compare to simplybookme. it really is so simple to use, they even have video tutorials if you need any extra help! i cannot believe how much my profits have increased since signing up. thank you simplybookme!

Nachteile

the only downside to this software is that there are several features that are not available for the basic subscription. which is very disappointing that i cannot advertise gift cards unless i upgraded my subscription.

Vorteile

I can integrate the app with my existing Wordpress site and even Facebook page , and there is different plugins that you can use !

Nachteile

they give just three plugins for the Basic plan, i wish they was more plugins for the basic plan . but generally i like it

Vorteile

It is user friendly and east to set up. Our clients are happy with that too.

Nachteile

There is nothing I don't like about this software.

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Vorteile

Simple interface and instant updates to the website. When it became tricky to use we were able to get in touch with support instantly.

Nachteile

Setting up the booking times is a little tricky.

Vorteile

Ease of use has been the biggest pro. Clients can easily book meetings and receive reminders as well as staff members. It is like having a virtual assistant managing your calendar!

Nachteile

While the program is easy to use, sometimes it can be a bit difficult on where to find the items you want to update. I find I search through many of the menu options before finding what I was looking for

Vorteile

1 month of free trial is pretty good for new users to test out the platform. The many plug-in features that platform provides are also quite comprehensive

Nachteile

The price is quite high and for the lowest paid level, you won't have many plug-ins to use (out of 30+ plug-ins, you can use only 6 or so, many of them quite fundamental)