SimplyBook.me – Bewertungsseite 12

Vorteile

Really clearly presented and easy to understand. Best range of custom options going so you can tailor the system to your businesses particular needs. Very reasonable cost for a great value product

Nachteile

Very little not to like about this product! Can’t really fault it

In Betracht gezogene Alternativen

Calendly

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More flexibility and control over the appointment booking process which is key for my business!

Vorteile

The booking website looks smart, uncluttered and very professional and can easily be personalised to suit your branding.

Nachteile

It's not as easy to use as I would have liked but then I'm a little technologically challenged. It's not instantly obvious where to find various features either but this is a minor quibble.

Vorteile

That you have a free trail to test the software and that it is user friendly and you can easily get a page up and running

Nachteile

If a customer wants to book a service thay first have to make a account to place their order

Vorteile

The calendar is very easy to use.....it links to my website beaufully my clients of all ages find it easy to use

Nachteile

I wish there was an option to have a 14 or 18 hour sms reminder option.......I am currently using the 12 hr reminder-unfortunately I have a 12 hour cancellation fee policy. The 18 hours sms notification is too early/long........would love to have more options such as 14 or 18 hours instead!

Vorteile

Many features in form of plugins that you can programm just the way you need them. Customisation of your booking page works like a charm. Really appreciate the marketing tools too!

Nachteile

A few minor bugs in the past with syncing but nothing that couldn't be repaired within a few clicks or hints from the tech support.

Vorteile

We use it for booking rooms, managers, coworkers, and even for school. Real simple to book and cancel appointments

Nachteile

I wish it would allow you to customize the calendar integration more. It just give generic titles each time.

Vorteile

I have been using it for the last two years as an on-line self-service appointment schedule for my customers. Very easy to set up and use this software. Technical support is quick to response and very helpful. With Simplybook great way to attract more customers

Nachteile

The prices and the short time for renewal are pretty expensive.
It's not really worth it for smaller companies like myself it's not a good thing if you want to earn money for every little software.

Vorteile

In an emergency situation, we had to organize appointments for assistance to travelers. Designing the appointments schedule, the number of appointments per hour, was incredibly easy. For the end user, very simple to use, transaprent. For the admin, also very easy to use.

Nachteile

You cannot amnually add appointments outside the working hours. Let's say appointments are open from 9am to 5 pm, the regualr working hours of the provider: I can decide to add appointments as an admin outside of these hours. For now it's not possible, but overall, the product is just great and amazing.

Vorteile

Ce logiciel est complet: il propose une page de présentation + une plateforme de rdv en ligne + présentation détaillée de mes différentes préstations

Nachteile

Une possibilité de tenir sa compta meme pour les rdv non réservés en ligne

Vorteile

This is a testimonial from a client that I only received because SimplyBook works very well!

-Excellent technological part and ease of scheduling.
Loved the ease in the online scheduling process, clean, well located location and modern and new decor.

-
Of course the location and decor is my merit ;-) , but the technological part all merit is from SimplyBook.me

Nachteile

I would like to be able to do some customizations, although the system allows several and you had an option that the login screen was the first one to appear on the site.

Vorteile

This tool can be customized to feel and look like an extension of your existing page or It can be configured to be the only web page you will need. With the free version of this tool, you can create a business profile where you can display your contact information, business hours, let users make appointments, and pay online or pay later in person. This tool supports auto-create live sessions with your customers from a preconfigured calendar set by the administrator. You can store customer information like names, email, contact numbers, etc.

Nachteile

Can be a little technical but with time can be set up to your needs. Some features are paid.

Vorteile

Pas adapté aux plannings personnalisés et la configuration est complexe le service client pas performant

Nachteile

Arnaque aux sms et surfacturation car jamais précisé dans notre entretien téléphonique mais l'impact des caractères peut faire tripler le nombre de SMS donc 1 SMS envoyé=3 SMS mes 500 SMS on disparu en 1 semaine au lieu de 5 ...pas de geste commercial alors que j'étais prêt à m'abonner durablement

Vorteile

I love everything about this. it gives me so many options. I was able to get exactly what I wanted, and it came out beautiful. A Very perfectional Booking pack for my company. LOVE IT.

Nachteile

I was not able to get feathers that I wanted for the price. I the 1 where you get 3, and I thought it should've been 5, but it still worked out and I was able to put a beautiful booking page together.

In Betracht gezogene Alternativen

Shore

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Simply because of its amazing, and beautiful fetchers , and price. Plus I needed a booking page because I don't have one for my website.

Vorteile

Ease of set up, navigation and excellent explanations

Nachteile

Would be could if I need to put my booking site on hold without it being wiped out.

Vorteile

It's a great piece of functional software when you pay for it.

Nachteile

They will delete your data and account once you've set it up under a free trial and if you don't renew in time. You also can't reinstate your login under the same company name forcing you to start a new service under a different company name.

Vorteile

So many integrations
Easy to customize
Serves our customers and our team
Quick interface
Modern design

Nachteile

1. Further customization of the homepage would be great
2. The user should receive further notifications on how their site will be limited once they start using the "basic" paid version.
3. I would like the "home" button to take me back to my original site not the simplybook.me. It says this is possible but I can't get it to work.

Vorteile

I like the price point. It is a phenomenal value for all that the software can do. However, there are other products that are similarly priced. I chose this one though because the review comments said their customer service was excellent. I have found that to be the case thus far.

Nachteile

As the administrator, the learning curve is a little steeper than I thought it would be. Thankfully, the helpful customer service has walked me through the processes and solutions when needed.
A suggestion would be to put a large, easy to find, link in the administration panel to the Helpcenter at https://help.simplybook.me/index.php/Help_Center.

Vorteile

Ease of use. Integration with my existing website. Plenty of features.

Nachteile

Would be nice if I could also do room bookings.

Vorteile

I like the price. It is really reasonable.
I am a sole trader and a not very techy one, so i have used the help desk a lot. I am very impressed with the help i have received. All agents i have had contact with are so polite and have helped me with what I needed in a really fast manner

Nachteile

I can be tricky, i feel some of the setting needs to be done in different places to be effective

Vorteile

Flexibility and ease of use. The functionality to link with Outlook calendars, set up different team members with different availability and ease of use for users.

Nachteile

It is sometimes difficult to find your way around the admin site - especially when using so many extensions. But the help offered by the chat service has been excellent and invaluable when required.

Vorteile

A great software, very flexible and easy to implement in various business realities we have implemented it for a photographs studio and they loved it

Nachteile

There are some features that are missing and a little bit too much flexibility on the back end site, such as overbooking or overlapping of appointments

Vorteile

Just a few clicks and I have a font with a booking system to jump start my company. It is so easy simple and innovative. I just love that how simply it took to set it up. Just select the template and you are up and running.A completely different admin and user URL help me in testing the features. My client can choose the time slab they want to set up a meeting. Its really simplify my workload and relation with my client. Accept payment for a meeting? sure this is another feature that impressed me. UI and admin panel is OK, user experience is avarage.

Nachteile

When trying to test I found sometime Reservation is not responding and I have to clear my browser cache or reopen the window again.

Vorteile

all the custom features are awesome. It is the only automated booking system that suits our needs (and we have tried a lot)

Nachteile

We have a lot of different services that are very similar, with only slight differences in the time or cost. We also have different instruments (categories) for these different services. Without a duplication feature when creating services, it took me literally 3 straight days (16 - 20hrs) literally!! to setup all our services one by one. It was very frustrating and I didn't even know at that point if the software was going to fit our needs. Luckily it did! A duplication would surely be a welcomed addition for all using the software. I really liked the welcome videos provided in the interface, but I feel there is a serious lack of descriptive videos on all the features available online. I would strongly recommend adding more.

Vorteile

The API is vast and connects to most areas of their full-featured ecosystem and has documentation for most areas of the API. Also, the price structure allows us to scale sustainably for our use case.

Nachteile

The API has the odd error which can be troublesome and the team does not seem to be responsive to corrections when submitted. Also, I've used their Redmine API/developer support page and it takes a long time to get a response, when they respond at all, even for paid users.

Vorteile

Easy to work, easy for clients to use too

Nachteile

Better tools to integrate in social media

Vorteile

The features that is impactful is when you have your confirmation of your appointment and you have the calender to make sure you choose the right date and it's just very helpful and convient.

Nachteile

No I love this site.I love the fact that the time and dates is listed and very helpful.

Vorteile

Ease of set up ; functionality; booking website all inclusive

Nachteile

should be able to integrate to Zoom. The plans are pricey for what they offer

Vorteile

Functionality and flexibility is outstanding. Easy integration into a website and many optional modules.

Nachteile

Interface for customers not ideal. No option of putting in first and second name on the booking form. Only one field available. Special days for booking are possible, we only have services on Saturday, but customer sees every day of the week on the calendar anyway.

Vorteile

The best thing about simplybook is their custom feature library. You can customize your page and your admin page to suit your business model. For our photography studio, we used 3 custome features and those were more than enough.

Nachteile

UX/UI of Simplybook when i use it on mobile has some issues. I'm using iphone SE and when i view the calendar from Admin page to key in my booking, the date titles of the calendar never show full text, and it's hard to key in infomation

Vorteile

From a user point-of-view, it is SUPER easy to use. It is both visual (as I configured each service provider to have a photo) as well as intuitive.
Something to consider is a theatre style booking, the kind they do for movies.

Nachteile

Some features are hard to find but with such an efficient help desk who answer questions in real time it makes the whole process very easy to use.
I would like to see you develop a theatre-style / movie booking template where users can choose a seat number and not a time. Administrators will then be able to configure their theatre space by number of rows and number of seats per row and your system will draw up a "plan" instead of the timetable schedule that you have now.

Vorteile

This is a very comprehensive booking management service. The architecture allows for highest level set-up for businesses of small to medium size with service, client, and user management. The customisation out of the box is full enough to create a very professional-looking booking site and the huge number of integrations available allows you to increase the functionality. There are reasonable price plans for businesses of different sizes. The fact that it is GDPR-compliant is a killer feature here in the UK.

Nachteile

The initial set-up can be a little overwhelming and some features are not apparent but there are comprehensive help sources. It might be helpful to have some more graduated price points above the free version since the free version is lacking some fundamental features but the cost levels higher up are reasonable.

Vorteile

Originally, I chose it because I could create unlimited types of bookings in the free plan.
The interface looked modern.

Nachteile

After months, I'm still puzzled by the interface, and my clients are, too.
It seems like some basic features are left intentionally buggy so that you buy custom features.

Vorteile

Simply.me helped me very much on my small buisness. Its so simple as you can aleady hear it on the name.

Nachteile

There is nothing bad about simply.me. Its just perfect

Vorteile

Love the live chat and up to date custom feathers and they send out the email to ask my clients feedback

Nachteile

Well, the price isn't quite competitive to other booking software like most of my beauty salon friends who use Timely and they pay monthly to get access to unlimited booking and feathers

Vorteile

The system is very easy and fast to setup. I love the new features that are continiously added. Support is very helpfull.

Nachteile

There are some settings and ways of doing that are limited in options and customization for my business.

Vorteile

The software is very easy to use and the instructional videos make life super easy.

Nachteile

I would have liked more options on the Theme configuration.

Vorteile

Already stated earlier in this review

Nachteile

Some features are not working qood enough. It seems not quiet ready or under development

Vorteile

ease of use, for both staff and customers, easy to add new staff and services, report overview are good

Nachteile

when treatment times are extended it does not reflect financially, if treatments are extended beyond the set working hours it rolls over into the next working day

Vorteile

Interface and user experience. It's quite simple to use and it also has a nice layout to put on your website.

Nachteile

No translations to portuguese. That would probably make it easier for my clients. But It's not a big problem.

Vorteile

Different colors per column. the displays are easy to read. and you can see how the product is helping our business

Nachteile

Sometimes its hard to look up your clients information
Occasional bugs occur, which make it necessary to delete and re-add service providers.
Hard to navigate booking options on our end. Customer service is great though.

Vorteile

I discovered Simply Book Me recently, looking for booking options to link to the Facebook CTA-button. A pleasant discovery! Then, this tool is easy, practical and intuitive to use, and offers a whole bunch of possibilities regarding settings and syncing to relevant pages such as Fan page, Google My Business etc.

Nachteile

I'm just starting to use the tool, but, as far as I could understand, some resources such a CSS and Facebook bot settings require that we configure them personally or outsource their configuration. This is sometimes an impairment for the layperson.

Vorteile

The software is simple to use and easy to setup. The fact that there os a 24/7 help service help the customers a lot

Nachteile

Many missing features and service lack in several aspects:
1. The API slows our website a lot in Canada
2. Several features are missing such as number of openings remaining
3. Several features are missing such as generate several promo codes at once
4. Several features are missing such as properly choosing time slots for the arcade!

Vorteile

What I like most about the product is how it has helped a lot in time management and also the ability of catching up with potential leads. I also like how the app make one look busier it's a good business strategy.

Nachteile

I think the app could improve more on its functionality add more cool features to the software.

Vorteile

I've used the free feature for a year now. I have a small consulting business and it works perfectly for my client load. I only have to "renew" every month, free of charge. I highly recommend Simplybook.me to any startup.

Nachteile

Because I use the free version, I can't book from my mobile device. The upgrade is affordable so once my business is ready for the next level I will get this feature.

Vorteile

We chose this software for the reason that we wanted our patients to be able to schedule their own appointments with out having to go thru the front desk and phone menus. Patients hate being put on hold and this alleviates the problem

Nachteile

It took us a litte while to figure out the nuances of the software but that was just over the course of a couple weeks, but now I can say it really was not a big issue

Vorteile

I loved it's accessibility not only as an admin. but user as well. My clients love Simplybook.me. Seamless!

Nachteile

At this time, there is nothing I dislike. I have the option to customize the features I believe are necessary which offers simplicity and no added stress!

In Betracht gezogene Alternativen

YouCanBook.me und Acuity Scheduling

Vorteile

Really easy and flexible customisation making it very useful for many different applications and use cases.

Nachteile

Limit to 8 custom features for Premium. I would like SinplyBook to consider increasing this to 10.

Vorteile

I found the customization features easy to navigate. The overall interface is straightforward.

Nachteile

Several of the custom features would seem to be similar enough (deposits) and (payments) that if you require both options you use up two of the features.

In Betracht gezogene Alternativen

Wix und GoDaddy Website Builder

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Being a non profit HOA we were looking for a low cost but functional solution to scheduling. Simplybook even at the free level offered a lot of what I looked for. The additional tiers were value added and worth the upgrade to what we could afford.

Vorteile

Multiple locations as I have various clinics
Taking payments this is a great way for clients to pay
Terms and conditions and cancellation policy able to add this to the booking summary is brilliant.

Nachteile

I would like more custom features included in the basic as I wasn't aware once I actually upgraded I would loose all of these