Aha!

Vorteile

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Nachteile

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

Vorteile

Aha! is quite flexible, allowing organizations to set up the solution to fit the needs of their business. The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more. Aha!'s Support Team is also very helpful and quick to respond.

Nachteile

I've been using Aha! in several different companies, and the overall UI/UX could be improved. It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences. Also, with so many customization options, that can introduce complexity and sometimes an awkward experience for new and seasoned users.

In Betracht gezogene Alternativen

Dragonboat und Productboard

Gründe für den Wechsel zu Aha!

Aha!'s ability to customize the solution based on our needs was critical, and pushed it ahead of the competition during the evaluation period.

Vorteile

Great tool for product roadmapping, collaboration and linking to strategic goals and initiatives

Nachteile

The product plans/GTM could be much better, sadly it wasn't mature enough for us to adopt but this would really compliment the solution if this could be addressed

In Betracht gezogene Alternativen

Productboard

Gründe für den Wechsel zu Aha!

Aha was a better fit for our requirements, complex organisation and portfolio

Vorteile

It is a good and effective product management tool.

Nachteile

The reporting module needs to be improved.

Vorteile

We've been using Aha for several years now, and I am constantly amazed at their customer service response. Twice in the last two weeks they have pulled through for me when I was in a bind, and it meant a lot to be able to deliver on the needs of my business colleagues.
* They were able to recover some data that had been lost with a misconfigured integration, and it helped my users save face with their customer.
* The team added a datapoint to a report so I could use it as a key on another report, and they did this in just TWO DAYS!

Nachteile

Occasionally, I have issues with slow performance, for example, selecting a report or choosing an option on the screen where there is a lot of data.

Vorteile

The best thing about this product is the huge flexibility resulting from the degree of customisation that is available. This is dangerous if mishandled, obviously, but in a company where processes are evolving, it has allowed me to accommodate all manner of requests and requirements.

Nachteile

The UI can be a little inconsistent. Many features are paywalled; I'm constantly being upsold as if I'm on a freemium version. Some of the tools are a little unloved (text editing is clunky and unreliable, some presentation tools lack flexibility). And navigation isn't the smoothest.

In Betracht gezogene Alternativen

Trello, Craft.io, monday.com und Productboard

Gründe für den Wechsel zu Aha!

Huge flexibility to mould it to our (changing) processes, and to capture eveything.

Vorteile

Really easy to get to grips with, with a lot of customisable elements. The idea link up is a great feature.

Nachteile

There can be a learning curve, and the way in which you manage your portfolio, or view it, may need to change to fit into their model.

In Betracht gezogene Alternativen

Jira

Gründe für den Wechsel zu Aha!

More focused on product management over project work

Vorteile

It's a useful software to help organize sprints and provide public displays of roadmaps

Nachteile

The features can be a little clunky and onerous on the inputting user

Vorteile

Good APIs
Amazing support team
Integration with all the right tools

Nachteile

Portal visibility restrictions behind the Ideas Advanced paywall stops the tool being considered valuable by our clients. They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas.

There's also the fact that users can share a view with unauthenticated users without realising they are doing that, with all the security concerns that brings.

Vorteile

Aha! makes it super easy to create visual roadmaps to outline critical business milestones in real-time.

Nachteile

For over three years now, I have not yet come across issues while using Aha!.

Vorteile

Aha! has made a huge difference in our ability strategically plan our releases and align across multiple delivery teams. It's the only tool flexible enough to accommodate our broad and multifaceted product suite, and allows us to report on it all without requiring engineers to create reports for us.

The customization and integration capabilities are better and more user-friendly than any I've seen in any product. When configuring customization and integrations in other products, I often find myself thinking "if only this were as easy as Aha". Same thing about reporting - it can be a bit complicated but I think they do a great job of making it as simple as possible even with a huge variety of options and massive flexibility.

Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.

Nachteile

Our biggest barrier to getting more value out of Aha is the cost. We would love to bring our scrummasters and UX leaders into Aha in more than essentially just a read-only capacity, but the cost to do that is prohibitive. While the benefits of Aha are huge, so is the cost, so it's something we need to be constantly ready to justify to management.

The navigation is also somewhat poor, and there are a handful of specific views that are hard to use, which is a point of confusion for many users. But that's not too bad since we can usually create the view we want via a report.

In Betracht gezogene Alternativen

ProductPlan

Warum Aha! gewählt wurde

Because our development teams make heavy use of Azure DevOps Server, we had previously been trying to use that for our product & release planning as well. But Azure DevOps server didn't provide enough ways to track work across many projects and teams, the reporting was not flexible or user-friendly enough, the customization was a nightmare. At the end of the day, we needed a tool built for product managers, not engineers.

Gründe für den Wechsel zu Aha!

Aha was the only tool that offered the level of customization and hierarchy that we needed for a large and multi-faceted suite of products, and it also integrated well with our development tools. Most other tools we looked at seemed like they were made with small portfolios or startups in mind, not a fully fledged enterprise-grade product suite.

Vorteile

What I love most in Aha! that it is highly customizable to all of our needs, and incredibly easy to use. I also like the reporting capabilities, it has never been easier to me to create real time reports literally in minutes and not to worry about the correctness of the data. Third thing I would mention is the stellar customer support and the frequently released new and cool features of the software.

Nachteile

Only that the editor license is not available to more people within our team due financial circumstances but as I always say Aha! costs this amount for good and valid reasons.

Vorteile

Aha! solves nearly every need we have for product management. It easily integrates with systems we've found difficult to connect in the past and it provides a straightforward, easy-to-use interface for stakeholders to provide Ideas and Requirements. One or both of these have been a major struggle for other applications we've tested. On top of this, Aha! provides a structure to our product management and future roadmap that we've not had in the past. This is important as a single user may work across multiple workspaces managing a multitude of products.

Nachteile

If you are not familiar with the technical setup, there are some complexities to work through, especially if integrating with other systems. However, once done correctly, these integrations work flawlessly. Also, if you are new to agile product management or you've never worked in a rigid product roadmap structure in the past, there is a learning curve. With this said, once learned, it will make you a better product manager while making you far more productive.

In Betracht gezogene Alternativen

Lucidchart und Smartsheet

Gründe für den Wechsel zu Aha!

They solved for nearly all of our use cases and provided an experience and product that will allow use to grow over time.

Vorteile

Aha is a powerful tool that gives you ability to customize the core product around how your team does its job. The easy integrations with engineering development tools like Azure DevOps or Jira make it an accurate status reporting tool for product teams while allowing engineering functions to do their execution work elsewhere. The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal with Ideas advanced allows us to be in touch with our customers in a meaningful way and let's us communicate internally and externally about what's coming next for our products.

Nachteile

The cost of a license is not cheap, and it took my business a long time to convince senior executives to allow us to get the Ideas Advanced licensing. It would have been really helpful if Ideas Advanced could have been enabled for a subset of users or a product line within a corporate tenant account.

Vorteile

We've tried a few project management programs and although we didn't decide ultimately to go with Aha long term (see cons below for why) individual users on our team (including myself) still use it for some long term strategy planning. The visualization process is really the best in the market.

Nachteile

We couldn't use this as our main project management because of cost, in order to justify the cost I would have made a case that their customer service was more robust than it was. I can always get the info I need, but less tech savvy people had a harder time figuring things out without the hand holding that their customer service just doesn't easily provide.

Vorteile

Simplicity and flexibility
Great report sharing with no Aha users
High end support

Nachteile

Tool is very expensive
Not any other cons for me

Vorteile

So many features and capabilities - maybe too many but you can limit what is viewable and grow as you need. Every day I'm discovering new ways to use the product. And their support is outstanding.

Nachteile

Number of features and customization. Ok - not much of a negative but you really need to look at how you want to use the tool. I'm limiting what it can do as we roll it out and plan to extend capabilities over time.

Vorteile

Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..

Nachteile

Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.

In Betracht gezogene Alternativen

Jira, monday.com und Asana

Gründe für den Wechsel zu Aha!

No comparison.

Vorteile

easy to use and integration with development toolexcellent service and response time

Nachteile

don't have much yet. would prefer lower cost

Vorteile

I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.

Nachteile

We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.

In Betracht gezogene Alternativen

ProductPlan, airfocus und Productboard

Zuvor genutzte Software

Canny

Gründe für den Wechsel zu Aha!

Ideas and reporting.

Vorteile

Great for organizing idea generation and new feature roadmapping. Helps us align as a company on software requests and build a timeline for deployment

Nachteile

The software is very structured and can't really customize the reporting or forms.

Vorteile

I liked that Aha has MANY different features and could meet a lot of the needs that I had (idea, task, project, product management).

Nachteile

But, it is also very complex. I could not get started using it to its' full capacity on my own. Which is okay because understandably there's a lot there but I prefer to just get started on my own.

Vorteile

Gives quick and perfect response for the commands

Nachteile

Commands should be always follows the rules

Vorteile

The product support is great, being new to the software there has been a number of times where I have not known how to set up a roadmap/view in the desired way, using the Get Help function in the top right I have had a all my queries looked into and resolved very promptly. Custom Roadmaps provide a lot of flexibility to assist with creating a visually appealing roadmapFeatures boards are easy to use and can move around features easily.

Nachteile

At times I dont find the software that intuitive. It's easy to complete simple tasks and navigate around the software however certain features have restrictions that require a bit of a play around to see which option works best for the task. However I have found there is usually an option for the job.

Vorteile

Cross-collaboration, ease of use, project management, and brainstorming tools are all top-tier.

Nachteile

Pricing is high post-startup year as compared to similar products like Trello and some MS 365 tools.

Vorteile

The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything.
Support is very good, they answer in a good time and the answers are always able to solve the problems.

Nachteile

Sometimes some APIs could be extended, but they are constantly evolving and usually you can get what you need in a relatively short time.

Vorteile

They really have thought of everything! The platform has such comprehensive functionality, everything you could need to plan, deliver and communicate your product releases. With so much content, it's a tough job to ensure users can easily learn and get value from the platform but this company is Best in Class at demo's; KB articles, how to videos and live training sessions. Everything is super clear and easy to learn. Why wouldn't you want this as a Product Manager?

Nachteile

Sometimes the sheer volume of "what's possible" can be overwhelming. Simple things can be hard to figure out because you didn't notice this one setting that is active. With that said, the times that I have needed to figure something out, the articles are super clear and the response time for support is unreal.

Vorteile

The ability to customize almost all aspects of Aha make it the choice for power users. If I can imagine it, I can probably do it. And when I can't figure out how to do it, Aha's team of professionals are there to help you out every time. The company isn't sitting on their laurels either, the engagement with customers on the Ideas portal is very active and features are constantly being added and improved.

Nachteile

Integration with other tools can be complex to set up, or missing for many tools. Jira integration is very important for my company, but it doesn't always have the capabilities I'd like. I'd also like to see better integration with collaboration tools like Slack, LucidSpark and PowerPoint. I realize Aha is building competitive tools for most of those, but they are not, as of yet, mature enough to make the switch to using them.

Vorteile

Very powerful software, and almost no learning curve compared to Jira. So much more intuitive despite having a ton of advanced capabilities. I especially love how easy it is to share information with non-users, without having to manually update spreadsheets or slide decks.

Nachteile

The Roadmaps pricing is a bit steep, but the Develop pricing is affordable enough that it makes up for it.

In Betracht gezogene Alternativen

Trello

Warum Aha! gewählt wurde

Tired of Jira's illogical UX and unnecessary complexity.

Zuvor genutzte Software

Jira

Gründe für den Wechsel zu Aha!

Aha! was more flexible in terms of which software development methodologies we could practice; Trello was too purpose-built for Kanban and Linear was too specific to Scrum.

Vorteile

The ability to connect strategy with plans and work being done towards business objectives.

Nachteile

It takes some time to setup and understand but well worth the upfront effort

Vorteile

Aha Ideas provides flexibility, security, and automation, allowing us to interact with customers at scale in a fashion that fits our business. Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance. Aha regularly updates both products with new and compelling features. Aha also reaches out on a regular basis to check in, showcase new things, and troubleshoot any issues we're having.

Nachteile

The seat-based licensing model prevents us from fully adopting Aha Roadmaps as our standard planning tool. Doing so would require our program managers, engineering managers, and designers to have paid seats. Also, as with other highly customizable tools, it's very confusing for the uninitiated. We've had to create extensive internal documentation for onboarding new product managers. Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent).

Vorteile

A simple light tool for requirement elicitation and management.

Nachteile

Any user can enter requirements, comment on requirements and track the progress.

Vorteile

Ease of use, thoughtful design, ability to manage backlog of ideas and promote to a roadmap and subsequently JIRA for execution

Nachteile

The service model that Aha! is evolving towards is self-service unless you subscribe to their Enterprise+ licensing tier and meet a certain minimum number of seats. Disappointing to not get the same level of service commitment that the company provided in their early days but they claim a "lean" servicing model per my recent discussions with their Customer Success department.

Vorteile

It's so easy to use and allow users to submit their ideas and proposals thru the platform

Nachteile

There isn't anything specifically, sometimes I feel it is a bit barebones, but when deploying to tons of users and customers, it honestly is better that way

Vorteile

One place for all product related outputs that can be internal or external

Nachteile

It can be confusing to find a roadmap once it is made

Vorteile

Support is great! We are a global company with cross functional teams on multiple continents. Aha enables the team to collaborate, and communicate our plans to management efficiently.

Nachteile

Enforcing utilization. The tool is only as good as the data that goes in. It's been a bit of a struggle getting everyone to use the tool as part of their daily work vs. updating everything the day before I want a debrief on the plan.

Vorteile

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Nachteile

There are some features in Aha - Ideas that we were looking for.

In Betracht gezogene Alternativen

Jira und monday.com

Gründe für den Wechsel zu Aha!

We decided to move forward with a different product, but this was not because of a bad experience or lack in Aha functionality.

Vorteile

Tons of functionality; quick responses from support

Nachteile

Difficult to learn. Recommend going for Enterprise Plus Plan so you get that Concierge help!

Vorteile

With Aha!, we have had a great experience thanks to its document management, knowledge management and idea management features
It comes with great strategic planning features

Nachteile

Aha! is not the the most cost effective idea management software.

Vorteile

As a software developer, I've been following Aha!'s evolution for several years. I've always admired its strategic approach to product development, which was particularly evident in the early days. Its strong focus on product discovery and its seamless integration with tools like JIRA have made it a popular choice for product teams.

The platform's ability to quickly generate presentations and reports from project data is a significant advantage. Overall, Aha! is a well-rounded tool that continues to impress me with its thoughtful design and powerful features.

Nachteile

While Aha! offers a robust suite of features for strategic product management, its pricing can be prohibitive for individual users or smaller teams.

Vorteile

I created a visual timeline of upcoming features, which made planning much simpler.

Nachteile

Configuring the initial setup and understanding all the plugins took quite a bit of time.

Vorteile

Great functionality covering different angles of product management

Nachteile

Automation section has a lot to be improved

Vorteile

I was astounded by how flexible and feature-rich the platform is. You can instantly tell how much thought has gone into this product over the years. It has been developed in a way that can support so many different configurations its amazing.

Nachteile

I feel like it can be easy to get lost in what workspace or line you are in when navigating different tabs and roadmaps. You have to pay close attention to where you are so that you see what you are actually looking for at any given time.

Vorteile

Amazing support with well thought our Ideas portal capability, which was easy to setup and deploy.

Nachteile

No cons thus far. We imported users, emailed went out and client engaged with assistance.

Vorteile

Lots of options for customizing initiatives and reports

Nachteile

Pivot tables need twice refresh to reflect the changes. Network disruptions often cause filled out data to be lost

Vorteile

Robust visualization toolbox. Highly customizable, with clean and professional design.

Nachteile

Requires lots of clicks, could benefit from utilizing more suggested shortcuts / machine learning

Vorteile

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Nachteile

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Vorteile

Fills a real gap in strategic product management

Nachteile

Parts of the interface are still a bit tricky / unintuitive to use.

Vorteile

The layout of the sprint and features is really well done. I do enjoy the look of AHA vs other competitors that I have used. It’s really easy to use and the mobile app is a nice feature.

Nachteile

I really don’t care for the search functionality of AHA. I think that I don’t always find things in the way I search or use keywords. A keyword might be in a ticket but it isn’t always found.

Vorteile

Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.

Nachteile

With all the functionality, the learning curve is a bit steep. For example,