Namely – Bewertungsseite 2

Vorteile

I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.

Nachteile

The price. As with anything, good service comes at a premium. At least we got what we pay for.

Vorteile

I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

Nachteile

Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.

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Vorteile

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Nachteile

Some features could be a little more polished, but none of it critical.

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Vorteile

Ease of use, functions that are important to me as an end user.

Nachteile

There were no issues, it was a seamless transition.

Vorteile

Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Nachteile

No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Vorteile

-one source of truth for all employee information
- easy to track/request time off
-resources tab is helpful for new hires
-place to store private employee data
-very customizable

Nachteile

-SO many issues in the beginning(especially with workflows and onboarding templates)
(ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow).
-can't easily hide legal name from other employees view
-tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.

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Vorteile

I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Nachteile

The ability to run reports and headcount.

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Vorteile

I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.

Nachteile

The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.

Vorteile

ser friendly. Easy to navigate through the website and very easy to run custom reports in the HRIS side. We are also utilizing their on-boarding, performance management and benefits enrollment features to save the company time as well as to reduce paperwork.

Nachteile

Biggest concern is that the Payroll module is as robust as Namely claims it to be. The report writer is limited and there are manual double entries that you need to do to if you are tracking PTO as well as other information using their HRIS module. We ended up purchasing their Namely Time module because the web-clock and PTO Tracking in their HRIS module is very limited; the web-clock is unable to round worked hours as we track employee hours worked in 15 minute increments and PTO Tracking was not accruing the correct amount of sick and vacation balance for the employees which caused us to manually track PTO for 6 months on a spreadsheet. Even with the Namely Time module, it does not fully integrate with Namely Payroll, therefore, all accrued vacation and sick balances does not feed over and we are not able to show the accrued balances on employees pay-stubs which is required by law in California. We have NOT been in compliance for over 10 MONTHS .

Vorteile

We love the onboarding system, it makes everything very easy and automated! We also really appreciate the way Namely takes feedback and acts upon it. They release new features and products every quarter and the releases really are what the customers are looking for. The company is always looking to improve and grow which we really value.

Nachteile

We have had difficulty with the Namely Time feature, it gets confusing for employees and sometimes there are issues with information syncing between the two systems.

Vorteile

With Namely, we have been able to make all of our HR files secure and digital.

Nachteile

I love everything about Namely. My only wish is that they integrated with a larger list of other softwares.

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Vorteile

Before my company started using Namely, we were submitting our time-off requests on paper and routing through multiple mailboxes for approvals. We did not have a reliable and convenient system for managing our leave accrual or communicating with busy managers about PTO requests. Now, all of that information is at our fingertips, approvals are a breeze, and it's easier for managers to keep track of all of their direct reports' schedules. Namely also allows us to view our pay stubs and benefits information at any time, and complete our annual open enrollment, all within the software. I would highly recommend the service to any organization looking to improve its efficiency for HR processes.

Nachteile

At our company, employees accrue comp time for working weekend events throughout the year. Namely does not allow us to enter that comp time in a formal system that is tracked electronically. Instead, we keep track of it on our own, and when we enter PTO requests as "comp time for XYZ event", it is on the honor system. Not a huge complaint, but would be nice if we could track that piece of our PTO the same way we can vacation time, sick time, etc.

Vorteile

I love how customizable Namely is.

Nachteile

They haven't rolled it out yet but, I'm excited to be able to report on any and every field in Namely in one report and I'm hopeful that we'll be able to do document signing for current employees one day.

Vorteile

As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Nachteile

Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

Vorteile

Namely's onboarding function has been a huge time saver for our company. We have a lot of documentation that employees must sign and review before starting and it makes it easy for them to find it all in one place. Performance reviews are also a breeze with Namely. Lastly, we have found a lot of benefit in the all-in-one nature of Namely for ourselves and our employees.

Nachteile

The integration between HRIS, Payroll, Benefits, and Time can certainly continue to be improved. Additionally, our company manages multiple EINs and so we would like to see Namely continue to improve functionality for this.

Vorteile

Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.

Nachteile

Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.

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Vorteile

Love that it is so customizable and I can add whatever data fields I need and the majority of these data fields are reportable (the reporting feature on pretty much any field is incredibly helpful for us). Namely listens to its customers and continuously adds features that address pain points.

Nachteile

These aren't cons per se but they are pain points for us: as wonderful as the customizability in adding data fields is, the HRIS is kind of basic in terms of functionality that just make sense - for example data flowing from the HRIS to the payroll system (only some of it actually does), terminations, rehires and benefit enrollment, not being able to edit onboarding templates (need to copy the template, edit and then create vs. just making edits to a current one) ...

Vorteile

There are so many HRIS and payroll products on the market, that it was great to find one that did both really well several years ago. And there have been numerous improvements since-an onboarding feature, updated performance management, the API is more user friendly, and there are API connections with several other softwares we use.

Nachteile

There are some intuitive changes that are happening in the product, such as improving the the reporting functions, title changes, and salary increase sections.

Vorteile

I love the payroll function for Namely. It is user friendly, accurate, and reliable. I also love working with a dedicated payroll rep each payroll cycle to help make things run smooth and efficiently!

Nachteile

There are some missing features on Namely, like the ability to have recurring monthly deductions versus deductions each check. I would also like to see some improvements to the performance management system.

Vorteile

I like the idea of only having to use 1 program to manage employee timekeeping, payroll and benefits.

Nachteile

This program has not been an easy transition nor has it been easy learn. One of my biggest issues with Namely is the process of inputting new hires. They call it Onboarding, and the new hire has to have an email or you have to setup one for them. Once you have completed the onboarding process then you have to go through many different screens to finish the setup, and then wait for the system to catch up and generate an employee ID so they can start clocking in/out on the time clock. I have found that if I do this in the morning, the employee ID is not issued until end of day. The old program I used I could setup the new hire in 10 minutes and have them clocking in and out right away. Clocking in/out for team members has been a struggle too because it does take a lot of time and if you have more than one person attempting to clock in/out for their shift, someone is always late or ends up with a missed punch because of all the "ok"'s they have to hit. If they miss the last "ok" it does not record their punch.

Vorteile

-Excellent customer support.
-One stop solution for HRIS, Payroll, and Benefits.
-Very customizable for different use cases.
-Constant and reliable product updates and roadmap.

Nachteile

-Document storage is not robust
-While the tool is very customizable, it is a slight learning curve to master the smaller details.

Vorteile

Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

Nachteile

Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Vorteile

We are a non-profit organization that works seasonal. Most of our employees are retired and have challenges using different technology, but with Namely they are able to adapt to our new system fairly quickly. We like how the system is user-friendly for both admin and user side.

Nachteile

There are some reporting options that are not available for admin, but I was able to obtain the reports that I needed through the service team.

Vorteile

It's really easy and intuitive to use, it has great features, and I use it all the time. It's much, much less cumbersome than most of the cloud-based software of a similar nature that I've used at other companies. I really have hardly any complaints about Namely; I just wish the other software I used at work was this nice.

Nachteile

I don't like that I have to go to organization.namely.com instead of going to Namely and just logging in. I'm not sure why this bothers me but I find it frustrating that I often forget and go to namely.com, and then land on a page that's trying to sell the platform to HR professionals.

Some elements feel like a blatant ripoff of Facebook, but hey, it makes it easy to use.

Vorteile

The user experience is simple and easy to navigate.

Nachteile

The build out for open enrollment and feeds is extremely lengthy and pricey.

Vorteile

I can't even articulate it because there isn't anything. We're stuck with it right now. Really and truly.

Nachteile

Their team of 'dedicated reps' is a joke. You need to call them to get any real support. Emailing them never seems to produce a solution to your problem. The person they assign you to act as your advocate/customer success person has changed three times and this new one made all kinds of promises about how available he'd be. Literally every week he cancels our standing meeting. LITERALLY.

The software has zero automation and much of your calculations, changes, etc. are manual.

Vorteile

They have customized workflow capabilities in a self-service platform.

Nachteile

We have used the HRIS integrated with their Payroll system and have had major issues with tax reporting and customer service. Strongly do NOT recommend using their payroll services for mid-tier or NFP or global organizations.

Vorteile

I love that benefit elections are synced to payroll. Before Namely, this was a huge manual effort to maintain and audit. Namely is engaging and simple for employees to use - I get frequent positive feedback on that, across our staff demographics. People also really like the activity feed to give appreciative shout-outs to coworkers. As an admin, Namely's flexible permissions are a huge plus - this is something I've missed with other cloud software my company uses.

Nachteile

The Time Off functionality is a bit simplistic. I'd also like to see more configurable, custom notifications.

Vorteile

I work almost exclusively on the payroll sides of Namely, and I've found it to be user friendly and super intuitive. The easily accessible training videos are fantastic and great when you find yourself asking, "How do I do that again?" My favorite part is the easy navigation!

Nachteile

I can't say that I actively dislike anything. I think because I'm still learning the software there are going to sections that I don't know how to work as efficiently. IE: I'm hoping there's a way to link our 401k directly in, so that when users make individual changes through the fidelity portal it automatically update (like other benefits sections do). Not sure if that's possible?

Vorteile

Easy to look at employee profiles in the HRIS side.

Nachteile

Just about everything else. Customer service is HORRIBLE. Many times, they put you on hold for so long I have been able to figure out the answer myself and had to tell them how I did it. Also, they say they will transfer you and then you are on hold for even longer, then get disconnected. This happens often! The main company rep tells you to let them know if you need anything, but then never help you and when they do it's just to tell you to contact the service team. When you can get through to a service rep, sounds like they are having happy hour in the background and it is so loud. I have had to ask the CSR to ask them to be quieter so I could actually hear the person. Forget about having them help you with tax issues and having them actually submit your state/UI taxes. DO NOT RECOMMEND THIS COMPANY EVER. Completely frustrated with this company.

Vorteile

Namely is straight forward, clear, and easy to use right out of the box. In fact very few things have been changed for over a year.

Nachteile

There are not any cons, it is easy to use.

Vorteile

It is very easy to keep track of both used and unused PTO. The user can request time off in a few very simple steps and managers can respond to them quickly.

Nachteile

Document sharing between employees can be improved. While tabs can be added for HR departments to upload documents, it can still be difficult for the user to find the documents they are looking for quickly.

Vorteile

Namely is easy to use with a pretty intuitive interface, which makes accessing tools and information quick and simple. We utilize this system mainly for our payroll info, performance reviews and general employee information across the company.

Nachteile

We were hoping to move all facets of our previous system over to Namely, which included requesting time off, but we were unable to due to a lot of basic features were missing in the Namely system. For instance, when requesting time off in Namely, we were only able to submit a certain number of hours off vs setting a specific start and end time to our requested time off. Another issue was the integration Namely has with Google calendars and successfully adding requested time off to our calendars.

Vorteile

We are a high growth company and do a lot of new hire onboarding. Namely's onboarding tool makes it super easy for us to send new employees their paperwork, build their profile, and then manage any updates or changes as they become employees. I love that there's a feature that automatically changes their permissions to what we set once they start.

They also make it really easy for us to create workflows that employees can request when it comes to making any updates and it keeps it on record. We use it as our source of truth within the company and it's analytics are FIRE.

Nachteile

I think it's hard to rehire someone on the platform (doesn't happen often, but if that's a frequent thing you run into, you need to create some work arounds in terms of custom fields or resetting their hire date).

Vorteile

One stop solution. Web-based. Simple and clean design.

Nachteile

Wish we had a little more control over naming some of the tabs and folders.

Vorteile

The platform is very easy for employees and site admins to navigate. It's intuitive. It promotes self-service so employees can update their personal information, with an easy click they can request and their manager can approve PTO, they can easy view important company information (employee handbook, their w2, summary plan descriptions, etc). Once set up, onboarding new hires is super easy and quick and done within the Namely system. The mobile app is easy to use. We love that our distributed workforce can view their co-workers birthdays and work anniversaries and we can disseminate info via the facebook like newsfeed. It helps everyone feel more connected even though they are spread out around the country.

Nachteile

They are still working to auto-sync some remaining fields from the HRIS to payroll side of the platform (like EEOC/Job Category and Ethnicity info) for easy EEO-1 reporting.

Vorteile

The HRIS part is good for onboarding and managing employee data.

Nachteile

Benefits Administration and Payroll products are very bad. Be sure you ask to see these in detail when you're buying because they will mostly show you the glossy front end. The part your teams actually needs to work in is pretty terrible and very poorly tied together. We are constantly finding things that Namely needs to fix, and they usually don't fix it correctly the first time.

Vorteile

Ease of use, and email notifications were key features.

Nachteile

Namely was perfect for my needs, so I do not recall anything. For 401K, I had to use other software though. If Namely, can add that too, it would be great.

Vorteile

I love all the integration between their HR and Payroll platforms. Namely is truly a one stop shop when it comes to an all around HR/Payroll platform.

Nachteile

It's hard to say anything negative about the platform. It was up and running and ready to go from the start. The customer service has been excellent. There have been mostly positive experiences so far.

Vorteile

Client Support Specialist, they don't disappear after implementation. In fact, I connect very regularly with our specialist and we've developed a great relationship.

Nachteile

Some limitations based on our specific requests/needs but they are always listening and making adjustments in response to client feedback. It does not fall on deaf ears.

Vorteile

The software is extremely easy to use. It reminds me most of Facebook. Pretty user-friendly.

Nachteile

We have a lot of "special circumstances". Some are harder than others to incorporate into this software. We have workarounds for most of them and we have changed some of our procedures to fit within the Namely parameters.

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Vorteile

I like the way that each employee record looks in Namely. It's easy to find performance data, compensation, bonus, team allocations, etc.

Nachteile

The software seems very glitchy, specifically when integrated with other software. A lot of times, Namely features will stop working and we have no way of knowing, so we are not able to notify our employees. We had big issues with our W2s through Namely this year.

Vorteile

Lots of Human Resources functions all combined into one software package. Attendance, Payroll, benefits, etc all combined into one system.

Nachteile

More initial training would have been beneficial. ATS is not incorporated into the product. It is expensive, but worth the price if you need all the features.

Vorteile

From the employees' perspective, the user interface is quite intuitive and easy to use. I can very easily get in and use the system for anything HR related. It also has some nice social features like a timeline of employee events with the ability to comment and like. I think there's a lot more functionality for it that we don't use, so there could be much more to Namely.

Nachteile

I heard that it was not the easiest software for initial configuration for our HR team. As stated before, I think there are other features we don't use it for. Not sure if that's on us not being ready or due to namely.

Vorteile

I love everything Namely is doing with their software. They are essentially using data to make the Employee/Employer relationship so much better. by providing much more information to both parties! I would use this software forever.

Nachteile

I do not have a negative thing to say about this software. Even the people that work for the company are awesome from the Engineering staff to HR. I stand by this company all the way!

Vorteile

I like that Namely is so versatile and you can do so much in one program. Ability to have everything in one spot is very helpful.

Nachteile

Sometimes having everything all together can be confusing for employees when there are different folders. It can be hard to find things sometimes.

Vorteile

What I like most is that Namely allows users to access their payroll and HR information easily. Users can update their own bank accounts if they have direct deposit.

Nachteile

What I like least about Namely is there are a lot of limitations. Every time we ask about some features, the answer is usually that it's not available. There can't be more than one person processing payroll at the same time. The payroll and HR systems are not talking to each other even though they're both Namely. It's very disappointing.

Vorteile

The software is highly configurable, It has a nice and aesthetically correct user interface, has the central and important functions for the administration of human resources

Nachteile

Very expensive solution even without including features based on payments and benefits, a particular and complete module of the application The resources of time and technology for the implementation is also expensive from 6 to 8 weeks approximately