ADP Workforce Now

Vorteile

Eine umfassende Plattform für Personalmanagement, Lohnbuchhaltung und Talentmanagement.

Nachteile

Ich habe keine negativen Erfahrungen mit ADP gemacht.

Vorteile

1. It is a very useful application in managing and checking payroll-related activities.
2. Dashboard and UI make it easy to see the relevant options and the platform is very secure and well-integrated with the company domain for secure access.
3. Submission of claims, navigating the progress, and calculating the payouts are easy and all things are automated.

Nachteile

1. Very limited product with few features only not able to see anything much or new.
2. No customization options available as per the requirement.

Vorteile

It's simple to use but also powerful, with many features - some are even useful! ADP is used by many employers, so it's fairly simple to transition from one ADP system to another.

Nachteile

Reporting can be a bit difficult - HR professionals are not generally technical people, so trying to get to grips with complicated reporting tools can be awkward. However, ADP does offer training, and there is also plenty of help online.

Vorteile

Comprehensive payroll tools to help from on-boarding to payroll to reviews and termination.

Nachteile

Cost went up and every little thing became an add-on. Getting customer support was difficult. Paychecks were delayed or incorrect on several occasions and getting those fixed didn't seem like a priority.

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Vorteile

I loved the Support Staff. She was there when I needed help and was amazingly helpful!

Nachteile

Certain staff in the organization worked multiple positions at different rates and for varying hours. This was something that had to entered manually because the system would not produce the correct results in hours or pay during a payroll period. That was frustrating.

Vorteile

This platform has stepped up their game in the past few years. It's user-friendly and has everything payroll and tax related accessible in one clean and easy to understand format.

Nachteile

The constant pushing of the Wisely card gets a bit annoying.

Vorteile

Comprehensive HRIS with onboarding and document tracking. Fairly intuitive and easy to use after setup.

Nachteile

Scheduling component severely lacking. Also lack of employee communication tools (blast messages).

Vorteile

The perfect solution for HR, payroll needs. ADP workforce now is very easy to use and gives a comprehensive reporting and the analytics needed to be relevant. Automate compliance reporting and filling. I have used it enough to prove that it's worth all your time and money.

Nachteile

On my side everything was amazing, I have nothing to comment here.

Vorteile

The best feature of ADP was the benefit module and support that came with it. The benefit team through ADP would review events, request documentation, and process basically from start to finish.

Nachteile

The quality of support at ADP was very frustrating. We went through multiple client support specialists, and we would get varying degrees of support and answers with each person. We also couldn't house both our domestic and international employees in the same platform.

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Vorteile

Easy to navigate, You can access everything in one place

Nachteile

the amount of unnecessary clicks to do one task

Vorteile

Setting up paycheck it's a very easy task no matter if you're a large or small business. I love how easy is for my contractors to receive their payroll

Nachteile

If you ever run into an issue, support is very slow but always effective regardless

Vorteile

ADP Workforce Now is a great product to assist payroll departments with many tools to provide in-depth and practical assistance to every day payroll needs.

Nachteile

The cost can be overwhelming as you have to buy the system in modules that you need a piece at a time. It can also be hard to get assistance as you have to go through many different channels.

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Vorteile

As a new employee who uses this software, I found no issues with it whatsoever. It was user friendly and comprehensive; further, I was able to get my work done in an expeditious manner.

Nachteile

Technical support resulted in calls being transferred from one assistant to another; however, our problem was resolved and that was greatly appreciated.

Vorteile

Excellent reporting functions, very good core product with reliable delivery. Ability to do time data imports / mass updates very good.

Nachteile

ACA / benefits module was a bit funky, did not want to recognize an offering that did met MEC but not MV. For that reason, we used another solution for ACA filings.

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Vorteile

I used ADP Workforce Now after I migrated away from ADP Total and I had to bring everything in house. The initial set up was not difficult

Nachteile

I have many. My implementation manager fell out of the process and we were left to figure out implementation, especially during the parallel testing

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Vorteile

The reporting structure was great, one of the best.

Nachteile

Customer support was almost nonexistent.

Vorteile

I really like that ADP Workforce Now is easy to navigate

Nachteile

I haven't found any issues with ADP Workforce Now.

Vorteile

-Ease of Use
-Manager friendly
-Great TPA for government filings

Nachteile

- Security permissions can be hard to figure out
- If doing payroll for multiple companies, starting payroll on one locks all companies

Vorteile

ADPWFN is very customizable. It even has a payroll calculator to check the net proceeds an employee will get for his pay. 401k deductions and remittances are also integrated into this SAAS, which lessens the hassle of having a different service provider.

Nachteile

Their billing is quite confusing. There are charges that are not obvious as to when they occurred. Customer service agents are not equally trained and knowledgeable.

Vorteile

The ADP Workforce Now features most frequently used by my company were the ADP report and payroll functionality. The report feature was helpful for determining the health of my department's budget. We could quickly gather essential data to determine whether we were on track or on budget. Payroll was easy to process and ensured our workers got paid on time, which is a major plus in my opinion. These features made managing and understanding all our people's data significantly easier.

Nachteile

Overall, the customer service was definitely delayed with responding at time. Some of the pricing was a bit higher than I had anticipated.

However, I did find that the platform was a bit difficult to customize. There were definitely some customizations I had in mind that I simply couldn't do, which was a huge bummer. The platform has the potential to be extremely versatile, but it seemed like some of its features were really built with smaller businesses in mind. I think this is one feature of ADP Workforce Now that could definitely use improvement.

Vorteile

Seamless all in one portal with an amazing amount of tools for employees to utilize from time off to payroll and more.

Nachteile

Could do with a better management of payroll options for disbursement, and it would be nice to have a faster way to take time off.

Vorteile

With it i get paid accurately and on time

Nachteile

There isnt anything i can say bad about adp

Vorteile

I have been using ADP Workforce Now for several years, and it has been a very invaluable tool. What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and employee management. One of hte features that stand out is the self-service portal that allows employees to access paystubs, request time off and update personal information with ease. Overall, ADP Workforce has greatly improved HR operations and I highly recomment this platform.

Nachteile

Some of my least favorite is there is no live chat support, the bot feature is not as helpful as being able to speak to a representative. Also the customer service and technical support are not as favorable as I would like.

Vorteile

The UI is simple and clean. Most menus are organized in a way that seems intuitive, like where to find calendars for PTO or time clock function. It's definitely one of the most popular timesheet and payroll software out there.

Nachteile

For non-salary employees, it used to be hard to find the place where to clock-in and clock-out. This has definitely cleaned up over time and now in a more prominent place.

I remember signing up for benefits through ADP for the next year and the W9 part is confusing. It steps you through with questions rather than filling out the form, then puts in the answers for you. I accidentally claimed too much and didn't get federal taxes taken out and had to add in extra money to make up for it.

Vorteile

Prominently I like its go to approach, an all in one store. Here all different types of activities can be performed by simply navigating to different portals like attendance management, time tracking, performance management and monitoring, goal tracking, leave application etc

Nachteile

The UI is not up to the mark, its cumbersome and the look and feel doesn’t make someone to use it longer

Vorteile

User-Friendly Interface Many users find the interface to be intuitive and easy to navigate, even for those who may not be very tech-savvy. The platform allows for a seamless experience when entering data, running reports, and accessing various HR functions.

Nachteile

There have been complaints about occasional system glitches, outages, or slowdowns, especially during peak payroll times. These technical issues can disrupt workflows and cause frustration among users.

Vorteile

ADP is very functional. It has a lot of features and is fairly practitioner-friendly. The recruiting module is growing and is reliable. I have not had any major issues and I find it to be a solid option for an HRIS. I have had positive interactions with their support team as well.

Nachteile

It is not user-friendly for our employee-base. Many of them are not technologically savy and struggle with both SSO and 2FA codes. I understand the importance and necessity of security, but the constant updates, browser-based logins (even on an app), and the device requirements are not suitable for frontline manufacturing. The learning and development arm of ADP is very clunky. It hardly had suitable features, would break often, and was difficulty to sort, assign, and follow-up on assigned training. Customizing and creating your own content is a chore.

Vorteile

The upgrades it has received makes it more user friendly and easy to use!

Nachteile

There really isn't anything I don't like about it. It is much improved from the previous version my company was using. The only thing missing that I liked from before was being able to see the amount of your check coming the day before payday.

Vorteile

Allows us to track employee information, timecards and benefits all in one place

Nachteile

I wish there was a few more features available on the supervisor end when it comes to PTO banks, etc

Vorteile

Software is easy to use, visually easy for staff, secure, and robust software to support HR needs.

Nachteile

More customization and home/landing page could be more visually appealing

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Vorteile

It's an on-time solution to know when I've been paid at a job and track my working hours as well as see upcoming payment scheduling. Far nicer than waiting on my employer to give me a check that I scan or cash in the old fashioned way.

Nachteile

There aren't particular complaints that I have towards the platform. It has a functional design that doesn't need flare to accomplish the tasks it's used for. A few more tutorials may assist new users, I did have to scrolll around a while before understanding the sections at first like with any program.

Vorteile

I found the ADP Workforce Now platform fairly easy to use - intuitive for the most part. I also thought the reports were comprehensive - at least enough for my needs. Customer service was also good - fast to assist and resolve any issues.

Nachteile

I can't really think of anything I disliked about the ADP Workforce Now platform. Any issue I had was user-error, not the fault of the system!

Vorteile

I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee Benefits, Documents Management, Intranet etc.

Nachteile

We found that the software over all was clunky, cumbersome and nit user friendly or intutive. Employees struggled to learn to navigate the varioua skilss needed to build the tools for each area of functionality. When usjng pre-built templates instead, users often found them difficult to navigate and hard to find needed information quickly.

Vorteile

Very clear and easy to both navigate and use for all .This system is not only employee user friendly in that it is easy to use and the important information all employees needs is in one place from pay to holidays clear and concise .This is also the case for employers / managers updating and allocating holidays pay etc again ver clear concise and easy to use .Notifications in place to let people know when pay roll has been updated holidays allocated etc .

Nachteile

I would say the only drawback is everyone has to have an email address and can not be accessed any other way .This can alienate some employees.

Vorteile

It makes it easy to check out your pay stub a few days in advance. Helping in case there was any discrepancy in pay, hours or vacation time.

Nachteile

Occasionally there can be issues signing in or random maintenance hours occuring on pay days

Vorteile

How it is very user-friendly in term of employee use and admin use.

Nachteile

Not everything is included or example the organization chart is extract. Some features we do not have a complete control off and must contact a rep. Some reps are not knowledgeable and point you in different directions.

Vorteile

From an administrator standpoint, I like the way I can update the home screen to provide relevant and important information to employees at a glance. The ease of finding reports is also a big plus with ADP Workforce Now. And a final thing that is great about ADP Workforce Now is how easy it is to get on to a chat with customer service when I need assistance with something.

Nachteile

Sometimes it is hard to learn new updates when they come out.

Vorteile

the mobile app allows users to clock in with face ID making the clock in process simple. I also like the ability to "Quick Clock".

Nachteile

ADP is clunky and often lags when internet is anything less than optimal. Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately.

Vorteile

Ease of use. Very intuitive system and it was simple and put together well.

Nachteile

Waiting on the phone for customer service help. Hours on end I'd spent waiting for someone to pick up the phone or return a call.

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Vorteile

ADP allows you to clock in and out of work without needing to sign in. It also allows admins/ your employer to provide training videos in the app to help you in your field of work.

Nachteile

The new update makes it a bit difficult to sign in. Instead of being strictly on the app, it opens an external browser then you need to have a verification code.

Vorteile

I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.

Nachteile

I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.

Vorteile

It's a lot to take in, but it includes all the features one might need. ADP is widely used, and we have been using it for a good number of years. We have relied on ADP for various functions, including payroll, employee hiring, performance reviews, and tax management.

Nachteile

It feels outdated; I miss the fresh look of current UIs. There are too many clicks to navigate between different sections, which I dislike the most.

Vorteile

I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.

Nachteile

Sometimes the app has glitches and when we clock in or out the app doesn't collect our times

Vorteile

It's been incredibly easy to access information about pay stubs, see the break down of pay, and to file for things like time off.

Nachteile

The 'My Benefits' screen where the time off button is rather hidden. One of the things employees so often use ADP for is putting their time off in and it's not easily accessible from the home screen.

Vorteile

ADP Workforce now is easy for employees and administrators to follow. For those companies considering using the Payroll, HR, and Benefit Segments, it's intuitively designed and easy to implement.

Nachteile

Cost and isn't as simple and intuitive as the small business software ADP can provide. This is a complex machine designed to work best in complex environments.

Vorteile

ADP Workforce Now allows you to log in via the mobile app or on a your personal browser or in your work browser. The mobile app says Good Morning (your name) and allows you to quickly access inform about your most recent paystub. You can view pay and tax statements to 2022. You can update your w4 tax withholding. You can view your timecard and so much more.

Nachteile

I provide a 4 star rating for one reason. In the past I've had other jobs using ADP Workforce Now. None of those jobs, or tax documents are listed in one ADP. In order to access this information you'd need to remember your login information

Vorteile

ADP has a mobile login/out feature that is convenient and accurate for employees to use on the jobs and at different work locations.

Nachteile

The physical login/log out machine sometimes cause jam and not able to log the information in to the system and personnel have to retried several times for it to work. Also, personnel sometimes forgot to log out with the machine, causing accuracy issue when keeping track of their hours.

Vorteile

ADP is a great tool for all-in-one employee onboarding, file management, and electronic paperwork.

Nachteile

ADP isn't the most affordable option out there.

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Vorteile

The simplicity of the app and the new updates really made the app much more than what it used to be. Ease of use as well as all the tools you have available. Everything you need in one app.

Nachteile

Before the updates the app could be slow at times. Even now the app can be a bit slow especially with logging in, but nothing that should deter anyone from using the app.

Vorteile

Industrialization and automation backed capitalist are resourceful components in critical infrastructure Machine Learning

Nachteile

Miniaturization of computational abilities