SendGrid – Bewertungsseite 2

Vorteile

Send has been an asset in my business to help me get better email deliverability in my marketing campaigns

Nachteile

For me, it took a few minutes to get it going in the way I use it, but wasnt too difficult

Vorteile

The highlights of this platform for me have been its impressive ability to integrate seamlessly with other platforms and its intuitive interface that makes it easy to handle emails at scale. But I also really liked the ease of initial configuration that allowed me to launch our campaigns quickly, thus optimizing our response times to the market.

Nachteile

It is important to mention that at specific times I have experienced some delays in the response of technical support. However, these incidents have been minor and do not affect my overall perception of the platform.

Vorteile

We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success. They make managing/segmenting your list easy to do. I love that they also offer automation, which is something we will be exploring more in the coming months. The A/B testing capabilities are also amazing.

Nachteile

So far, even after 2+years of using the platform, my only real complaint is I would like to be able to upload a fully embedded/clickable PDF into the platform and send. Right now that is not possible and it along with the elements, must be configured in the designer within the platform.

Vorteile

I don't think the email API service has ever had a technical downtime where it doesn't work in the many years we have used it. The API itself is very easy to use and use the least privileges. Integrating the API into your SEIM or reporting platform (Power Bi for example) is also really easy to do and gives verbose information.

Nachteile

Email reputation can be a concern in ensuring your emails are delivered externally unless you want to pay extra, otherwise, the lower tiers are fine and still have decent deliverability %'s, typically above 95%'s.

Vorteile

Sendgrid is fantastic, it is easy to setup, it works well, it sends emails securely and avoids spam filters, it allows for in-depth reporting and logs of emails on the rare occasion they need to be reviewed because an email has not been delivered.We recommend this for all of our eCommerce customers and use it ourselves, we couldn't be happier.

Nachteile

Previously it was hard to manage several customers under one login which was frustrating, but Sendgrid listened to the requests for this feature and implemented it a few years back, we are delighted with the product

Vorteile

Quite simple to use which can sometimes lead to limitations

Nachteile

I had several problems in sending due to differences in the database. the planning of the campaigns is non-existent within this tool.

Vorteile

they give you a free trial with 100 emails/day forever.delivery optimization toolsVarious email templates

Nachteile

-not good at reporting and analyticsthere is no Ai tool to help you with Campaignsa lot of pricing plans

Vorteile

They provide and amazing option to sending transactional emails where other CRM/Marketing options don't.

Nachteile

Some api improvements could be made but overall works well.

Vorteile

Very easy to create email templates, and integrate with your website. The tool handles really well bounces & spams. We've never had problems with it.

Nachteile

In the reporting, the unique open email seems to be based on events happening from devices. So if I open the same email from desktop and then from mobile, it will be 2 unique opens. I think this should be based on the actual email.

Vorteile

Was working reasonably well for us for the last 5 years

Nachteile

After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails while the routinely check for spam activity.

Vorteile

Simple to use and from what we've seen, great deliverability for our customer communications.

Nachteile

Had a little complication getting setup (mixture of sendgrid account vs twilio), but thier support helped me sort it out.

Vorteile

Geen pluspunten. Kan geen gebruik maken van de software maar ze blijven factureren

Nachteile

Customer support. Voor 1 case heb ik nu verschillende nummers en verschillende personen in de mail. Bellen kan niet, videobellen willen ze niet. Oplossing zoeken al helemaal niet.

Vorteile

Very easy opt-in integration for multiple landing pages and websites.

Nachteile

I can't really complain about SendGrid since I've been using it only for opt-in hub.

Vorteile

It's works as advertised. It gets transactional emails delivered on time and decreases the chance of going to spam or junk folders. It also integrates with a lot of software. The free version is great.

Nachteile

I wish they had better instructional videos and guides to help me with my specific use case or scenario. I had to do research on my own to complete my setup.

Vorteile

SendGrid makes setting up workaround SMTPs easy.

Nachteile

It's pretty much only reall good for the SMTP factor.

Vorteile

We are using Sendgrid as an SMTP provider. It was easy to configure and it is working without any bugs - seriously not even one.

Nachteile

Weird password policy. They demand from you a minimum 16 characters - even if you are using 2fa. It is not convenient at all.

Vorteile

I like that the pricing is determined by the number of emails you send, which works out free for small organizations.

Nachteile

their customer support was inexistent and a little frustrating given what they promised on the website

Vorteile

Its API is flexible and has a good starting price.

Nachteile

It's not easy to set up and maintain. Its options are confusing and the interface looks outdated.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

An wonderful platform, particularly for novices. It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program. Emails can be recorded and Follow Up can be done, as well as accurate analyses through development. There are numerous benefits, and it is easy to create an HTML form to place on a landing page or your website to enroll individuals in a mailing list for a charge.

Nachteile

Haven't really thought about anything negative with this.

Vorteile

Sendgrid is really userfriendly and budget friendly.

Nachteile

It lacks a bit of flexibility from a design stand point but makes up for in intuitiveness.

Vorteile

Muy fácil de usar, ofrece una prueba gratuita que permite 100 emails por día, algo que para iniciar está bien. Además de excelentes herramientas de análisis de campañas que pueden darte muy buena información como el rebote, la apertura de los correos, las conversiones, etc

Nachteile

No quise optar por un plan mayor porque me pareció un poco caro en comparación con otros proveedores de este servicio, aunque su prueba gratuita es bastante eficaz

Vorteile

The biggest pro is that SendGrid has a free tier -- increasingly their competitors are moving away from having one. As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable if it's needed more.

Nachteile

Email validation is not available until you reach the Pro level, which can be a bit pricier for smaller sites.

In Betracht gezogene Alternativen

Vorteile

Decently straightforward set up documentation and successful implementation

Nachteile

The support was very hit or miss, and usually a miss. It seems like they bring on a lot of folks who have no experience with email, so getting an answer outside of what is on their scripted responses can be challenging.

Vorteile

The API is so easy to use and implement. The dashboards and statistics is a great addition which makes our jobs easier and cuts down costs.

Nachteile

I wish there was a plan between FREE and BASIC. I pretty much need to send around 200-300 emails a day. Free is 100 Emails per day, and the basic plan is 1000 email per day. If there was something @ half the cost to send 300 emails a day that would be perfect!

Vorteile

It's really easy to set up campaigns and schedule them ahead of time. Then you can just forget about them until you need to check the statistics.

Nachteile

No downsides to using Sendgrid thus far.

Vorteile

Nothing to like about this service unfortunately.

Nachteile

There is no customer support, they ban your account even after you have paid for no reason due to suspicious activity, which is sending emails. The service for sending emails bans their users for sending emails, and then you have to open a support ticket to reactivate your account which takes almost 2 weeks to get an initial response.

Vorteile

An excellent platform, especially for beginners. It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be tracked and Follow Up can be doneAnd accurate analyzes through development. There are many advantages, and it is possible to make an html form to put it on a landing page or your site to put people in a mailing list for a fee.

Nachteile

Yet countries in the world are banned in this company.

Vorteile

After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue.

Nachteile

Getting the "From" domain verified can be challenging sometimes. The process isn't as simple as it could be.

In Betracht gezogene Alternativen

Vorteile

Lo fácil que te hace el día a día a la hora de realizar el envío de correos electrónicos masivos de carácter comercial

Nachteile

Se hace algo complicado al principio de utilizar, aunque no es de las que tiene mayor curva de aprendizaje en su sector

Vorteile

Absolutely nothing, couldn't even sign up...

Nachteile

Everything, because they discriminate on who signs up to them, and give no explanation for suspending your account after taking your personal information.

Vorteile

I absolutely love using Sendgrid for our email marketing needs. Its intuitive and user-friendly interface makes creating and sending professional-looking emails a breeze. The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a significant impact on our overall sales conversion workflow. Additionally, Sendgrid's reporting and analytics tools have been invaluable in measuring and identifying the strengths and weaknesses of our email campaigns through real-time data metrics. Overall, Sendgrid has been a game-changer for our email marketing efforts.

Nachteile

Twilio's email builder is restrictive when it comes to available design options and flexibility. One area for improvement is its drag-and-drop editor, which could benefit from more advanced customization options, such as the ability to add custom HTML or CSS for greater design flexibility.

Vorteile

Unlike other tools, we have experienced zero issues with SendGrid, making it an exceptionally reliable email management solution. The APIs, templates, automation, and analytics all work great, wrapped in an easy-to-navigate user interface.

Nachteile

There were times when we experienced occasional problems with email deliverability, but it was due to mistakes on our end.

Vorteile

None. Our account was locked with no explanation before we could log in for the first time (please understand, we were banned before we could ever try the actual service) and there is no explanation given, and no way to contact the company.

Nachteile

Sendgrid automatically banned our account - WITHOUT us ever logging in. I put in an email address, signed up, and then received notification that they "cannot support your account at this time" and "Thank you for your interest in Twilio SendGrid, best of luck with your future endeavors." I want to be clear. There was no communication. There was no explanation. There was no avenue for appeal. There was only an automated response from a system, and then to contact support you have to "log in" - well I was never able to log in, not once. They gather your user count on sign up. We are a small company, of fewer than 10 users. I have to wonder whether my user base had been 10,000 instead whether we would've been able to at least talk to someone... To find out why?

Vorteile

I feel that the integrations are the best part, many other platforms are in the list, that's great.I also like all the customizable email templates, you can work right away with them and think about becoming more experienced only later. Finally, the reports are extremely detailed.

Nachteile

This is not for newbies, you need at least a bit of technical knowledge, so the first impact can be not too friendly. I think that the biggest flaw is the pricing, which it's quite high for me and I think that sendgrid is less cost effective than other platforms. Besides, many features are only available with the higher tier plans.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SendGrid

Vorteile

I really enjoy the dynamic template feature in Sendgrid. It's great to have these transactional messages going out during different points in a customers journey.

Nachteile

The overall email templates aren't very aesthetic. Also, the API is a bit confusing to set up.

Vorteile

A parte que mais gosta é dos insights dos e-mails enviados. O dashboard com as informações do envio é bem completo e ajuda os usuários a visualizar se as iniciativas estão dando certo e a trabalhar possíveis melhorias.

Nachteile

Acredito que a interface possa melhorar para garantir uma boa experiência ao usuário. A parte de segmentação de grupos e contatos também é um pouco complicada, mas nada que impossibilite o uso.

Vorteile

Integrated with many other software and platforms, and extensive developer documentation.

Nachteile

SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain. The only workaround I'm aware of is to use a dedicated IP address, which isn't cheap.

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Vorteile

Full feature set even in free accounts. Intuitive and easy to use. I haven’t found an email related task it couldn’t handle.

Nachteile

Nothing. I don’t have a bad thing to say about it. It ticks all my boxes.

Vorteile

I like the vetting process, making sure users don't spam.

Nachteile

The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they only reffered me to some policies none of which I violated.

Vorteile

Tiene planes muy avanzados para envíos masivos con un control granular de lo que sucede. Me parece adecuado para grandes empresas.

Nachteile

Los planes para pequeña empresa me parecen algo limitados en prestaciones. Adecuados para empresas tradicionales, pero no para usuarios avanzados con pequeños proyectos. Me refiero a opciones de IP dedicada o la validación de correos, que obliga a plantear el uso de herramientas complementarias.

Vorteile

Complete and stable solution, ready for live apps

Nachteile

Some advanced features require some time to take full advantage of

Vorteile

The different templates are really beautiful.

Nachteile

It allows us to make the designs so it is good.

Vorteile

the ability to build templates to use for both transactional and marketing emails

Nachteile

somewhat complicated with the setup and understanding of spam or unsubscribe lists

Vorteile

Functional, practical and inexpensive email newsletter system in relation to the volumes it allows to send. The statistics are detailed and precise, the website is well designed and pleasant to look at. It allows you to send emails built in HTML or with a drag&drop editor.

Nachteile

I've tried it for a month so far and I can't say anything bad. Everything works as it should.

Vorteile

Easy of implementation and the realiance of the service and email distribution

Nachteile

UX of the panel can be improved drastically. Not very friendly to see activity or events.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SendGrid

Vorteile

It's a pretty cost-efficient way to send newsletters.

Nachteile

The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear.

Vorteile

Sendgrid is a very reliable tool and has all the functionalities needed.

Nachteile

Design tools could be enhanced, it's limiting in terms of what you can do for design.

Vorteile

I think, that SendGrid might be the best solution for e-mail marketing purposes or sending automated e-mails in some sort of user flow. It really speeds up the development. The desktop/mobile formats make it easy to reliably send pre-specified e-mails.

Nachteile

Some customizations might not be that straight forward for someone.

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Warum SendGrid gewählt wurde

Zuvor genutzte Software

Vorteile

The API is very reliable and solid for the transactional emails use case. Creating templates is also quite straightforward.

Nachteile

Templates become hard to manage when using various locales/languages. No easy way of looking into the various templates.

Vorteile

I absolutely love using SendGrid to send emails to supporters, advocates, and donors. This has really helped us understanding who we are reaching and what matters most to them. It's made a huge difference in our communications and it's easy to use!

Nachteile

I haven't come across any cons yet for it. It's super easy to create quick and branded content.