SendGrid – Bewertungsseite 3

Vorteile

I have been using SendGrid for a couple of months now and the experience has been great. It's a reliable, cloud-based email solution that has taken all the burden off our shoulders. We no longer have to worry about building, scaling and maintaining our in-house email infrastructure.

Nachteile

It has been functioning exceptionally well, and I have no negative remarks to make about this platform so far.

Vorteile

It's easy to use, the documentation is well-written and it's easy to set it up. Templates are good and simple to change. The API is very good!

Nachteile

I think that it's a bit pricey and this is why I have never passed the free tier. Also, the visual editor is not too good.

In Betracht gezogene Alternativen

Kit, Brevo und Mailchimp

Zuvor genutzte Software

Mailchimp

Vorteile

Sendgrid is easy to use. The online template are complete, we can manage all the design. Also, Sendgrid is not expensive. It's one of cheapest marketing email tool.

Nachteile

The deliverability of emails is sometimes not good enough. Emails can go into spams also, even if we have IP package.

Vorteile

Since it is Twilio's SendGrid, all kinds of integrations can be done quickly.

Nachteile

I think combining the code with SendGrid is complicated compared to other services. It should be simpler

Vorteile

SendGrid worked really well when we did our in email marketing marketing campaign. It has reliable delivery, powerful analytics, and user-friendly interface. It gave us flexible email templates, automation, and A/B testing capabilities. SendGrid is a top choice for efficient and effective email marketing strategies.

Nachteile

At times there were occasional deliverability issues, with emails ending up in spam folders. The pricing structure can be a drawback for businesses with large subscriber list like ours. While the interface is generally user-friendly, we found the learning curve a bit steep when trying to utilize advanced features.

Vorteile

For a developer is easy to integrate, and the API documentation is very clear API. It's plenty of external integrations.

Nachteile

Too expensive compared to similar software, especially regarding email marketing.

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Brevo

Vorteile

It's easy to use with a clean interface.It did allow me to send nice looking campaigns to my list of contacts.

Nachteile

At the time of my use it was lacking some features like detailed list segmentation / tagging of contact. That may have improved now. The cost stacks up quite quickly and ends up being just as much as the category leaders in the email space.

Vorteile

It is undeniable that the service offers numerous features. Two-factor authentication is also provided for free accounts. The free plan offers 100 mails per day, not bad.

Nachteile

The prices are definitely high, it's easy to find more competitive prices from the competition.

Vorteile

It is straightforward to set up email distribution and can manage bounce-backs, spam complaints, and link tracking. It also helps to keep deliveries on time. Email authentication, including SPF, DKIM, and DMARC, is also supported.

Nachteile

It is necessary for a developer to provide detailed documentation, including example code samples, for a beginner to understand how to use the program effectively.

Vorteile

Ideally, we were using the service of Sendgrid since more than three years, earlier it was working very good but after acquiring by Twilo it become worst, as they do not change the shared IP addresses, due to which mails were getting spam and have complaint several times with customer support but no proper response

Nachteile

Currently will not recomended to anyone

Vorteile

In azienda abbiamo deciso di adottare questo software al fine di ottimizzare gli invii di campagne pubblicitarie per i nostri clienti. Il software si presenta abbastanza facile da usare, i diversi membri del team sono riusciti a capirne il funzionamento in tempi tutto sommato contenuti. Nel complesso è un buon software anche se a livello di usabilità può sicuramente migliorare, anche il prezzo è un po’ altino.

Nachteile

Il costo è un po’ alto e il servizio clienti non è dei migliori tra i quali ho avuto a che fare. Tutto sommato però è una buona soluzione per l’invio e la gestione delle e-mail anche transazionali.

In Betracht gezogene Alternativen

ActiveCampaign

Gründe für den Wechsel zu SendGrid

Ci è stato così consigliato, ma probabilmente proveremo anche altri servizi.

Vorteile

SendGrid's Email API integration has made my life easier! It seamlessly connects to my platform, automating email sending without compromising deliverability. With a user-friendly interface, customizable templates, and detailed analytics, I've seen significant improvements in my email campaigns. This feature saves me time and effort, allowing me to focus on other crucial business aspects. If you're seeking a reliable email solution, SendGrid's Email API is the way to go!

Nachteile

I did not find any cons in SendGrid yet.

Vorteile

It has high email deliverability, a variety of templates, and real-time analytic capabilities. It's easy to integrate into different platforms and applications. We use Salesforce for our client management and it is easy to integrate SendGrid with salesforce to send emails on a particular event.

Nachteile

Our marketing emails are being marked as spam mail because SendGrid's filters are not as effective as they should be. Setup SendGrid with Cloudflare is a little more manual, I think they could make it better.

Vorteile

Me gustó la facilidad para crear plantillas personalizadas y segmentar mi lista de correo para enviar correos específicos a cada audiencia. En otras plataformas que he probado la segmentación era difícil de implementar y en SendGrid el manejo es bastante intuitivo.Por otro lado, la entregabilidad es excelente.

Nachteile

Quizás sugeriría aumentar el número de mails que validan en cada plan, ya que es una función muy útil para no perder envíos y perjudicar la reputación del remitente al usar alguna dirección que ya no puede recibir mails por el motivo que sea (buzón lleno, etc.)

Vorteile

Yes, at once it was a king of email marketing but after takeover by Twilio, the service becoming worst with my experience, as they do not change there shared IP's, though you complained to customer service but they also do not have anything help out, have used Sendgird around 5 years with three different account but now have stop using the service, as the result is zero

Nachteile

The cons is that they failed to change the shared IP's on regular basis, because of which email comes to spam instead of Inbox

Vorteile

Fácil integración con WordPress. Evita cargar al servidor con funciones de envío de correo evitando consumir los recursos que podemos necesitar para que funcione correctamente nuestra página web.

Nachteile

Aunque el número de correos que se pueden enviar a través de SendGrid en amplio en la versión gratuita, no deja de estar limitado y hay que esperar en ocasiones a que se regenere la cuota para terminar de enviar los emails.

Vorteile

Sendgrid is very reliable and feature-full when it comes to sending emails, I mostly dealt with using them as a sort of relay for our email services, because of their high reputation in the field, you know your emails are going to go to & from, without issue.

Nachteile

The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we are all used to googling.

Vorteile

Sendgrid is stable, fast, and super dependable. Years of experience in their field made them definitely a leader comparing to similar products at less scale.

Nachteile

It is so hard to set up billing. After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card number.

Vorteile

Easy of getting startedGenerous Free TierSMTP

Nachteile

Pricing is on the higher side as compared to the competition

In Betracht gezogene Alternativen

Mailchimp

Warum SendGrid gewählt wurde

Better UI

Gründe für den Wechsel zu SendGrid

Pricing at that point of time

Vorteile

Great to use with Magento or Wordpress for example to set up transactional emailsIsn't expensive either

Nachteile

For email campaigns I would prefer different toolsI mean it works fine but is not awesome in my opinion

Vorteile

- Ease of use and documentation provided is also very well written- Ease of customization

Nachteile

- More templates can be provided which can be a detrimental factor to determine the impact of the emails.

Vorteile

We have been using this tool in integration with our CRM from last 4 years and it's just near perfect as it provides me with timely delivery of emailer and foremost their reports.

Nachteile

I guess a bit tedious to use. Overall nothing like least about the software.

Vorteile

Easy to add customer.Campaign creation in a snap.Adding customer to different groups with assigning different tag is amazing.

Nachteile

If they can increase the no. of total mails. It will be great if sendgrid increases in the package,

Vorteile

The platform is functional and sufficient for a few newsletters/emails without the need for perfect templates.

Nachteile

It is very difficult to design a newsletter using their drag-and-drop feature. You should not be too demanding on the design. Moreover, analytics are also limited compared to competing tools.

Vorteile

SendGrid is the best option to boost your business ahead or rather your marketing emails; its detailed reports on clicks, opens, subscribers and even spam lets you revise or edit your campaigns and thus increase conversion. SendGrid is best known for its editor, which lets tailor your emails according your needs, both demographic or geographic.

Nachteile

Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options compared to Mailchimp. I also did not like its pricing, which determines the quality of your SendGrid dashboard.

Vorteile

Sendgrid is the default email service provider for the no-code tool Bubble. Although it has a some minor issues like email are often landed in spam folders, it is easy to set up and working as expected most of the time.

Nachteile

Some minor issues like email are often landed in spam folders, important emails mistakenly blocked as spams or not sent on time

Vorteile

Easy setup to get started with. We used in really well integrated with out own business API.

Nachteile

Logging could be difficult. We lost our password and a team member left, which made it difficult to change some of our automated emails

Vorteile

Deliverability, reporting and analytics and email validation are the areas where sendgrid is at the top. It even tells you if the email ids you are sending emails to are active or are misspelled or are disposable. It has excellent reporting features and lets you know the emails which bounced, got opened or got unsubscribed. Its email editor is good wherein you can edit existing templates using drag and drop features and you can also use tags for sending personalised emails.

Nachteile

Campaign automation, segmentation of contact lists are severe drawbacks of this application. There is hardly anything you can automate in terms of automating your campaigns or automating when to send emails on certain action points.

In Betracht gezogene Alternativen

Brevo, Mailchimp und Mailjet

Gründe für den Wechsel zu SendGrid

Because of its deliverability.

Vorteile

With the sub-user functions and the ability to manage each distribution case, it is easy to confirm the rate and track each delivery in the dashboard. In addition, it is easy to ensure bounce time records and investigate why mail was not delivered from the dashboard. This is because each case has a dedicated distribution manager that can perform distribution management in each case. It is advisable to confirm delivery with a tracking code, but it is also possible to check mail confirmation without any further action. This process can be completed quickly with any of the services offered.

Nachteile

Since the records of previous bounces disappear when searching, I want to extend the logging period a bit. To extract the data through webhooks, making a request each time is necessary.

Vorteile

Our help desk/support team skews more to the "client's industry specialist" side and less to the tech savant end. That being said, SendGrid continues to be simple to use tool for those that interact with it daily. Setup and further customizations have been simple, and over the course of 10 years, it has continued to prove its value with minimum service inturruptions.

Nachteile

Our team's only major complaint during our ensure using SendGrid was mostly when it was a less mature product. There were some shortcomings early on with the email marketing and contact management, but there has been considerable progress and improvements in almost all corners of their service and UI.

In Betracht gezogene Alternativen

HubSpot Marketing Hub und Mailchimp

Gründe für den Wechsel zu SendGrid

Our company was VERY small and short staffed when we realized we needed a transactional/API email service. After reading reviews and comparing pricing and features, SendGrid fit our needs the best, especially the pricing packages.

Vorteile

What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.

Nachteile

Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.

In Betracht gezogene Alternativen

Kit, Moosend und Omnisend

Warum SendGrid gewählt wurde

They are very expensive and for half the price I can get all the features on Sendgrid.

Gründe für den Wechsel zu SendGrid

Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.

Vorteile

It was very easy to integrate with my existing stack. SendGrid has really worked hard to make sure it's easy to use their software with other services out there. Most website builders by default ask you to integrate Sendgrid as your emailing service, and that was the case with my website builder. It was really easy for me to get started as all I had to do was add an API key in a provided input field. SendGrid did all the heavy lifting and I did not have to do any coding or even go through the API documentation(which by the way is very comprehensive ). You fill that that is the case in so many services that integrate with SendGrid, integration is light-work.

Nachteile

It is a little expensive, especially when sending a tonne of emails out and having a lot of contacts. Your email totals low-key add up when you have multiple drip campaigns and transactional emails set up. If you have a small budget it's really difficult to get measurable success on SendGrid as I found out when I just started while having a very low budget. The best way to get the best out of SendGrid is with a substantial budget, and that's a bummer when starting out.

In Betracht gezogene Alternativen

Mailchimp und AWeber

Gründe für den Wechsel zu SendGrid

I choose Sendgrid because it was really easy to set up with my stack of Bubble and Zapier without any code of using the API documentation.

Vorteile

The best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime.

The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns.

From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.

Nachteile

As far as technical aspects are concerned, there is nothing which I don't like.

On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites.

Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.

In Betracht gezogene Alternativen

Brevo

Gründe für den Wechsel zu SendGrid

Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.

Vorteile

The code editor and how everything is optimized for coding allows for truly beautiful e-mail marketing campaigns. SendGrid can accommodate beautiful e-mail templates that were created in HTML/CSS, you just have to know how to code for it to be useful for you.

Nachteile

They do not have a way to graphically edit particularly easily like with MailChimp.

To make a good looking e-mail marketing campaign you must know how to code, there are not a lot of templates provided for you to edit or drag and drop. It was not intended as a tool if you would like to drag and drop.

On the upside this got us to learn how to code better.

In Betracht gezogene Alternativen

Mailchimp

Warum SendGrid gewählt wurde

MailChimp actually gets very pricey after you exceed 2,000 users. MailChimp also lacks the sophistication you need when you start doing more advanced activities companies like Uber and Spotify do. If you see sent by MailChimp you know it's a small business.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu SendGrid

SendGrid is professional strength e-mail marketing.

Vorteile

Subscriber engagement features, Accurate and Effective email delivery. Webform and API hooks.

Nachteile

Its pricing is High & on boarding process is difficult.

In Betracht gezogene Alternativen

Brevo und Mailchimp

Gründe für den Wechsel zu SendGrid

Subscriber engagement features, Accurate and Effective email delivery. Webform and API hooks.

Vorteile

Inbuilt features of html template and drag and droop builder is best for creating responsive email templates for email marketing automations

Nachteile

It needs some more drag and drop features to make it more easy like no code tools

In Betracht gezogene Alternativen

Zoho Marketing Automation, Zoho Mail, Mailchimp und HubSpot CRM

Vorteile

- Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has verification via API.- Scalable to match any number of emails.

Nachteile

- Pricing for pro plans is expensive for a limited number of emails, however, it gets affordable with the higher number of emails you sent.

Vorteile

1. On the bottom left side of the dashboard is a small reputation percentage bar, that measures your reputation. The bar is updated daily based on your email sends, your reputation goes down if your email bounces or is marked as spam.
2. Stats: SendGrid provides A LOT of data on the performance of your email campaigns, these stats are: Requests, Delivered, Opens, Unique Opens, Clicks, Unique Clicks, Unsubscribes, Spam Reports, Bounces, Blocks, Bounce Drops, Spam Report Drops, Unsubscribe Drops and Invalid Emails. SendGrid also provides stats such as: Global Stats, Category Stats, Category Comparison, Subuser Stats, Subuser Comparison, Geographical, Email Clients & Devices, Mailbox Provider Stats, Mailbox Provider Comparison, Browser Stats, and Browser Comparison
3. A/B Testing
4. Unsubscribe Groups: This is without doubt my favorite feature from SendGrid. When you click on "Marketing" on the left side of your dashboard, and select tour from the drop down, it sort of lists steps to set up for sending marketing emails. Step 3 on the list of things to do is to create unsubscribe groups. Here you can Create groups that represent types of email that you regularly send to your recipients. If a recipient chooses to unsubscribe, they will have the option of selecting which of these groups they want to unsubscribe from.

Nachteile

1. The Email templates in SendGrids gallery are a bit basic which initially wasn't a problem as I liked creating my own template, but I did not like how I couldn't modify the "columns" module to my taste.

I wanted to create a template with three columns with the center column bigger than the two on the side. The idea was to have my client's images linking to their projects (On their websites) on the side columns, with the write up in the center column.
However, that couldn't be done (At least so far it seems so as I can't find any option to tweak the size/width of each column) as each column has an equal width.

2. No automation function: I'd like to create a sort of If/Then sequence where I can resend an email to a group of people after x days, for example, I'd like to resend an email (With a different heading of course) to people who have not opened the first email after four days.

Vorteile

We use SendGrid for transactional emails, such as welcome messages & notifications. Generally, SendGrid offers great tools to integrate emails into a variety of different application platforms and programming languages. We really like its level of detail when checking on the status of emails. Sendgrid is also free for basic transactional emails, which makes it easy to try and ensure it will work with your application. We use a third-party library called Nodemailer with Sendgrid, so switching from a different service to Sendgrid was trivial.

Nachteile

While the service is easy to use and offers comprehensive email activity metrics, there are a few things about it we didn't like. First, because the free tier uses shared IPs, we consistently had emails that wouldn't get delivered because of IP blocks. There were a handful of IPs that we had that experience with, and it persisted for weeks -- without any support intervention. Sendgrid must have deliverability metrics on their side as well, so I am surprised they didn't drop these IPs from their IP pool proactively. We had to upgrade to the PRO plan, which was the least expensive plan that had a dedicated IP. We also had to pay extra for 30 days of email history, you get 3 days by default. I'd love to see all these options be a-la-carte, but I get that you need to make revenue somehow, and few companies send enough emails to justify jumping to the next paid plan -- unless you NEED that deliverability guarantee that you get w/ dedicated IPs, which we did.

Vorteile

Basic SMTP - no really a lot to like in fact it's awful

Nachteile

We have reviewed your account and have determined that Twilio’s services cannot support the content and/or nature of your business.

SLOW support

In Betracht gezogene Alternativen

Brevo

Gründe für den Wechsel zu SendGrid

because I thought Twilio would be reputable, I spend 3,000 a year at twilio, and they just cut my email off like that

Vorteile

Email automation is where Sendgrid thrives the most and it is what I find the most likeable about this platform. By leveraging Sendgrid's automation capability, we are creating effective triggers , with which we are successfully following up with sales prospects and putting the right content in their faces through newsletters.

Nachteile

Sendgrid is one of the most technical email marketing platforms out there. Users need to have at least little programming experience , before they can make effective use of the huge potential and functionality selection made available on this platform. This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own.

Vorteile

Sendgrid is ready for your scale. From the smallest Saas apps to the largest enterprises, Sendgrid was built with scale in mind. It handles transactional emails very well, and is relatively simple to integrate into your codebase or product workflow. Templates come out of the box, but some coding knowledge is needed to style transactional emails. All templates can be easily versioned.

Concerns on security and blacklisting are limited. As long as you follow their recommendations, Sendgrid will deliver your email.

Pricing is very fair and generous. In years of use, I've never gone over a plan limit.

Nachteile

Functionality can be limited in interesting ways depending on your plan. On the most basic paid plans, several code features are just missing. Reporting is the most glaring issue, with basic reporting showing only a rolling group of recently sent emails. Without a deeper dive into your logs, you may miss issues.

Transactional emails also lack some features that seem required, like weblinks for email and easy native unsubscribe. There are workarounds for both, but not without challenges. Version tracking for templates is also completely missing, unless you use new versions for each edit you make.

Vorteile

If you setup everything and subscribed to one of the most expensive plans you can send mails -_- thats all!

Nachteile

The price is not the problem but what you get is a half finished product.
In the first few months sending mails did not work at all. No error message. Nothing! We realized ofter customer complains.
There is no double optin feature at all. The best way is to use custom fields and developer who writes additional scripts to handle the customer fields.
The automation is terrible. You can only send emails after an fixed interval of 3 days. No option to change that. No option to send maisl after a click. Not even an option to delete emails in series of mails. You have to start a complete new automation. Adding just a delete button would saves hours!

In Betracht gezogene Alternativen

Mailchimp

Vorteile

1. Have AB Testing enable.
2. Manage unsubscribe emails.
3. Easy to Integrate via API or SMTP.
4. Email Reputation indicator.
5.Full detailed report. You can see if the email it's blocked, bounced or delivered.
6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)

Nachteile

Send grid interface it's a little bit confuse.

No more cons to highlight, for me it's a perfect tool.

In Betracht gezogene Alternativen

Brevo, Mailchimp und Mailjet

Gründe für den Wechsel zu SendGrid

His API have a good documentation and it's easy to implement. The free forever plan . The Price it's low in comparison with the competitors.

Vorteile

Our business application uses Sendgrid for various purposes, including notification, authentication, and transactional data. We migrated from a competitor that was draining our bank accounts and causing a slew of problems. The cost was a good match for our budget and objectives, and the send grid was a perfect fit for us. They provide some handy online manuals to get you started, as well as a variety of configurable options to make sure the device is suitable for you.

Nachteile

It requires greater adaptability and customization tools to be successful in the long run. I couldn't discover a method to adjust automatic track in UTMs; it can only be activated or deactivated, which isn't convenient. The integrating and installation procedure were the most challenging aspects of implementing Sendgrid for us. However, customer assistance and YouTube tutorials were beneficial.

Vorteile

The uptime and delivery monitoring service is the best in class. No doubt large enterprises like Uber, Spotify, etc. use sendgrid for their email delivery. Additionally, its overall communication tools suite like Twilio SMS, Whatsapp business make it an all in one solution for all the communication related APIs

Nachteile

Probably needs a little elaborative developer documentation with respective to example code samples for a newbie.

In Betracht gezogene Alternativen

Brevo und Mailchimp

Vorteile

Easy to setup, and a I don’t really think about it

Nachteile

I don’t have an answer for this question

Vorteile

Creation of forms and building templates.
Sending emails to the right users.
Spam block and authentication email
Email campaign management

Nachteile

Cost is little pricey.
Lack of advanced segmentation features

Vorteile

ok this is not a free software but you can get all you want: just smtp or stats and more.. what I really enjoyed was the stats service.. If you run an e-commerce you'll be familiar with the question: "did my customer got the email?" well with sendgrid you can actually answer that question. You'll have a full report and you can easily tell if your customer got the email or something went wrong. This is something just invaluable.

Nachteile

This is not a pricy software but you need to understand its value. if your business is not big enough maybe it will be hard to sustain. nevertheless i just can say this is the place to look even if you have a small business. unless you want to take the burden of handling smtp this software is just awesome.

In Betracht gezogene Alternativen

Zoho Mail und Mailchimp

Warum SendGrid gewählt wurde

This is the best software if you need an affordable secure smtp with stats and cherries on top.

Zuvor genutzte Software

Zoho Mail und Mailchimp

Gründe für den Wechsel zu SendGrid

SendGrid is my recommended choice. I'll keep suggesting it to all my customers.

Vorteile

it was quite easy to setup to use transactional emails and there was a free tier to start which is great for startups

Nachteile

the reputation of the shared IP is not really good and we still landed in spam. the biggest problem we had was that from one day to the other my account was supsended because "we were sending spam". No warning upfront, no chance to react upfront - just the information the we are suspended now. The problem: this e-mail came on a Thursday evening (out of office for me) and I reacted on Friday. The support did not answer anymore so we where off over the whole weekend cause their complience team is available only during weekdays business hours. The 24/7 chat support could not help me either. I needed to wait and we lost a lot of signups during those days off. Finally I got an example from them and could identify the problem. What I worry about is the fact that we did not get any warnings and no examples. If they would simply warned us upfront we would have solved everything right away and we would not have lost so many days without transactional emails.

so - really a very poor support experience.