SendGrid

Vorteile

Sending email without getting inside spam is best thing.

Nachteile

Too much verification we have to do and also website is too slow.

Vorteile

1- SendGrid provides customizable email templates.
2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications.
3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users.

Nachteile

1- Sometimes customer support response times can be slower.

Vorteile

The brand name for sending emails, it is a big name

Nachteile

Without warning, they shut down their system, and then there is no one to resolve the issue. No phone number to call, their help chat bot does not have any ability to restore service to paying customers

Vorteile

It offers rest full APIs and easy documentation for APIs

Nachteile

Customer support of sendgrid can be very slow.

Vorteile

Absolutely nothing, couldn't even sign up...

Nachteile

Everything, because they discriminate on who signs up to them, and give no explanation for suspending your account after taking your personal information.

Vorteile

It gives an easy to use API which we integrate with our project

Nachteile

It offers limited design features. It offers basic templates

Vorteile

they give you a free trial with 100 emails/day forever.delivery optimization toolsVarious email templates

Nachteile

-not good at reporting and analyticsthere is no Ai tool to help you with Campaignsa lot of pricing plans

Vorteile

It's really easy to set up campaigns and schedule them ahead of time. Then you can just forget about them until you need to check the statistics.

Nachteile

No downsides to using Sendgrid thus far.

Vorteile

Nothing to like about this service unfortunately.

Nachteile

There is no customer support, they ban your account even after you have paid for no reason due to suspicious activity, which is sending emails. The service for sending emails bans their users for sending emails, and then you have to open a support ticket to reactivate your account which takes almost 2 weeks to get an initial response.

Vorteile

There is Pros on SendGrid. Such service should be fired in the world.

Nachteile

Actually, it doesn't work properly, wasting time, wasting money

Vorteile

I like the vetting process, making sure users don't spam.

Nachteile

The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they only reffered me to some policies none of which I violated.

Vorteile

Lo fácil que te hace el día a día a la hora de realizar el envío de correos electrónicos masivos de carácter comercial

Nachteile

Se hace algo complicado al principio de utilizar, aunque no es de las que tiene mayor curva de aprendizaje en su sector

Vorteile

Functional, practical and inexpensive email newsletter system in relation to the volumes it allows to send. The statistics are detailed and precise, the website is well designed and pleasant to look at. It allows you to send emails built in HTML or with a drag&drop editor.

Nachteile

I've tried it for a month so far and I can't say anything bad. Everything works as it should.

Vorteile

Integrated with many other software and platforms, and extensive developer documentation.

Nachteile

SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain. The only workaround I'm aware of is to use a dedicated IP address, which isn't cheap.

In Betracht gezogene Alternativen

Vorteile

It's easy to use with a clean interface.It did allow me to send nice looking campaigns to my list of contacts.

Nachteile

At the time of my use it was lacking some features like detailed list segmentation / tagging of contact. That may have improved now. The cost stacks up quite quickly and ends up being just as much as the category leaders in the email space.

Vorteile

Since it is Twilio's SendGrid, all kinds of integrations can be done quickly.

Nachteile

I think combining the code with SendGrid is complicated compared to other services. It should be simpler

Vorteile

I have been using SendGrid for a couple of months now and the experience has been great. It's a reliable, cloud-based email solution that has taken all the burden off our shoulders. We no longer have to worry about building, scaling and maintaining our in-house email infrastructure.

Nachteile

It has been functioning exceptionally well, and I have no negative remarks to make about this platform so far.

Vorteile

It is undeniable that the service offers numerous features. Two-factor authentication is also provided for free accounts. The free plan offers 100 mails per day, not bad.

Nachteile

The prices are definitely high, it's easy to find more competitive prices from the competition.

Vorteile

Me gustó la facilidad para crear plantillas personalizadas y segmentar mi lista de correo para enviar correos específicos a cada audiencia. En otras plataformas que he probado la segmentación era difícil de implementar y en SendGrid el manejo es bastante intuitivo.Por otro lado, la entregabilidad es excelente.

Nachteile

Quizás sugeriría aumentar el número de mails que validan en cada plan, ya que es una función muy útil para no perder envíos y perjudicar la reputación del remitente al usar alguna dirección que ya no puede recibir mails por el motivo que sea (buzón lleno, etc.)

Vorteile

1. On the bottom left side of the dashboard is a small reputation percentage bar, that measures your reputation. The bar is updated daily based on your email sends, your reputation goes down if your email bounces or is marked as spam.
2. Stats: SendGrid provides A LOT of data on the performance of your email campaigns, these stats are: Requests, Delivered, Opens, Unique Opens, Clicks, Unique Clicks, Unsubscribes, Spam Reports, Bounces, Blocks, Bounce Drops, Spam Report Drops, Unsubscribe Drops and Invalid Emails. SendGrid also provides stats such as: Global Stats, Category Stats, Category Comparison, Subuser Stats, Subuser Comparison, Geographical, Email Clients & Devices, Mailbox Provider Stats, Mailbox Provider Comparison, Browser Stats, and Browser Comparison
3. A/B Testing
4. Unsubscribe Groups: This is without doubt my favorite feature from SendGrid. When you click on "Marketing" on the left side of your dashboard, and select tour from the drop down, it sort of lists steps to set up for sending marketing emails. Step 3 on the list of things to do is to create unsubscribe groups. Here you can Create groups that represent types of email that you regularly send to your recipients. If a recipient chooses to unsubscribe, they will have the option of selecting which of these groups they want to unsubscribe from.

Nachteile

1. The Email templates in SendGrids gallery are a bit basic which initially wasn't a problem as I liked creating my own template, but I did not like how I couldn't modify the "columns" module to my taste.

I wanted to create a template with three columns with the center column bigger than the two on the side. The idea was to have my client's images linking to their projects (On their websites) on the side columns, with the write up in the center column.
However, that couldn't be done (At least so far it seems so as I can't find any option to tweak the size/width of each column) as each column has an equal width.

2. No automation function: I'd like to create a sort of If/Then sequence where I can resend an email to a group of people after x days, for example, I'd like to resend an email (With a different heading of course) to people who have not opened the first email after four days.

Vorteile

the most impactful features are the platform ui for both mobile and desktop devices. The real-time email analysis is complete and reliable, and above all it helps to send many emails with a good delivery success rate as no spam in them.

Nachteile

Surely the only flaw could be the rather excessive price, especially considering that the basic plan does not implement some of the most important functions.

Vorteile

Easily integrates with a lot of other email marketing software, quite easy to set up, improves email deliverability.

Nachteile

The menu could be more straightforward.

It also has a bug that the support team says they know about but don't fix for some reason, even though it seems to me like it's very easy to fix: when you're approaching your sending threshold for one day, SendGrid sends you alert messages saying that you've used up over 95% of your 'MONTHLY' sending limit even though it's only 'DAILY' sending limit. When it first happened to me, I got very confused and contacted the support that they told me they know about it. All that's needed is to change one word. Don't get confused as I did.

Vorteile

Two things actually. The transactional email software was what we started with and it was exceptional. The emails were fast and delivered promptly. That made us try the email Marketing feature and we eventually dumped Mailchimp for it. You can have as much as 1000 free subscribers and send 6000 emails per month, not as much as Mailchimp is offering but it gets the job done and we love the simplicity, are there cons? Yes, and I'll get to that shortly. Sendgrid also takes security seriously and never lets you rest until you've turned on two factor authentication even when I'm sure my account is not in that much of a threat, simply not bad.

Nachteile

Mostly on the email marketing part cause that's what we use more often. The pricing isn't small business friendly and you'd have to pay more to access essential features like automation, not great, you'd have to pay more for that. Dedicated IP, that I get, but automation not available on the basic paid package is kind of a kicker but with email marketing ROI, its probably a great investment but then again, we do make do without it. The software doesn't work well on all browsers and devices sometimes, it happened to us at some point but I reckon its been fixed.

In Betracht gezogene Alternativen

Vorteile

This software has better features than competitors and email campaigns seem to reach out to more people. the templates provided are useful.

Nachteile

The Challenge with this app is that every little improvement that you want to make to your process is going to cost you more money. So although it starts being cheaper than competitors, by the time you add the reporting, stats, more emails you end up paying the same or more.

Unless you pay extra you will not see the results of your email campaign, that is a big con, and you don't realize this until you have imported thousands of people and have invested a lot of hours creating your lists. Since you get a lot of free features when you first sign-in "as a trial period" by the time they remove them you are all in!

In Betracht gezogene Alternativen

Warum SendGrid gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu SendGrid

Vorteile

If you use the most basic features of SendGrid, it will work and do what you need.

Nachteile

Don't use Subusers, ever! If you are a company who will need to rely on their subusers feature to provide services to your client, please don't, you're wasting your time and you're better off trying another provider that has the same type of functionality but that actually WORKS and is more simple. 500s left and right, endpoints that simply don't work, wrong documentation, ...

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SendGrid

Vorteile

It integrated quickly and effectively with other email marketing platforms, was fairly easy to set up, and improved deliverability in large part due to IP sharing which allowed for unrivaled readership/reception rates that were unmatched by any competitor, but unfortunately it has declined and is no longer the same.

Nachteile

The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things that technical support does not want or can not collaborate to guide in the process of tracking mails.

In Betracht gezogene Alternativen

Vorteile

I love tracking the email activity using SendGrid. One of the features I use the most is checking to see if emails are being sent out through our software. Our company allows our customers to connect with theirs, and using SendGrid when our customers have questions regarding email received, I am able to look into the Activity section and check if emails failed for a specific one. Customers are always saying they never received invoice, or email. This way we can check if its their email provider blocking or if we are doing something incorrectly. It allows us to make our customers happy and keep them from falling through the cracks and being unhappy with the company.

I do like the Dashboard section as well, and feel that I need to start utilizing other perks of this software not just the Activity section!!!

Nachteile

Nothing so far, I do want to start using the other sections of this:)

Vorteile

Nothing. Well, I liked the promises, until I found out they were empty and not at all what I would experience.

Nachteile

Doesn't work as promised, created even MORE trouble than I had before them, and the customer service is deplorable. They don't listen, don't address your concerns, point fingers, and use passive-aggressive tactics to make you look unprofessional with your clients, then tell you you need to upgrade or spend more to get what you want.

Vorteile

Price, ability to use with different domains.

Nachteile

Terrible customer service. Bad business practices that hurt the customer.

Vorteile

First of all, Sendgrid is not expensive as compared to other email campaign platforms and they give you great value for money. Email campaign is always amazing with Sendgrid.

Nachteile

One thing I think could be improved is the customer support but apart from that, it's on point.

Vorteile

Easy to add customer.Campaign creation in a snap.Adding customer to different groups with assigning different tag is amazing.

Nachteile

If they can increase the no. of total mails. It will be great if sendgrid increases in the package,

Vorteile

Very little useful integrations. Most of it is barebones to the core, the minimum so it qualifies as a proper mailing platform. Others are much better. You can't even put emojis on emails.

Nachteile

Everything. FIrst of all it didn't send campaigns properly so we had to beg customer support to make it work, and they would take their time, and we lost campaign timings so leads got cold. We lost ROI because of that. And they wouldn't make a discount or refund despite us losing money was their fault.

Vorteile

Integrations were super easy. Providing a SMTP interface made for a seamless transition from using SES and Gmail to Send Grid. Email delivery is fast, and bounce rates are very low. The ability to dump all events is also super helpful for slicing delivery and engagement in the email channel.

Nachteile

I was looking for a service that made getting information about our email sending easier. I had to combine this service with keen.io in order to have a full package. For developers looking for a turnkey solution, I would set those two up as a pair. Otherwise, you can consume the stats and process them on your platform.

Vorteile

- Ease of use and documentation provided is also very well written- Ease of customization

Nachteile

- More templates can be provided which can be a detrimental factor to determine the impact of the emails.

Vorteile

It was easy to setup and their interface is great.

Nachteile

Email delivery is terrible. The same blacklisted IPs are used over and over again causing nothing but embarrassment and frustration. When you submit tickets, and if they answer, they will paste a canned response that encourages you to upgrade to the next tier. I honestly think their algorithm intentionally does this to force clients up the marketing funnel.
I came for email delivery, not the pretty GUI. I got a pretty GUI and horrific email delivery.

Vorteile

We use this product for sending/tracking emails from our product.
It's super efficient in tracking.
Email deliveries are on spot and there are very fewer chances that bulk emails will hit SPAM.
We are overall very happy with the choice we have made with them.

Nachteile

The only thing I would like them to improve is on the backtracking of the content which was sent.
Currently, we are able to track the email that who sent it and when and whether it's opened or not but we are not able to track what was sent in that emails so that our customer support can be more efficient.

Vorteile

We have started with a free forever plan to make email and send it to bulk users of our organizations. Since it starting of exploring the tool we get major features like:-

1. Email templates creation and scheduling.
2. Send bulk emails to the identified people or groups.
3. Easy to track email trails/transactions.
4. Third party API integration with the SendGrid platform.

Nachteile

Not find major cons to the platform till now. one thing that can be appreciable if they improve support to the beginner on the platform.

Vorteile

- Very Good and Up to Date Documentation with an awesome helper tool
- Very Good and prompt Customer Service. I have chatted them with quite many times and was able to get all my issues resolved in no time. Not once did they fail to resolve my queries
- The User Interface is very good and easy to use and also makes configuration very easy.

Nachteile

- Lack of presence of an alternative to the webhooks.

Vorteile

No answer as still trying to get a paid account with some person in India.

Nachteile

Implementation and customer service is a nightmare

Vorteile

After trying and testing out many SMTP services, I have found the best and highly reliable SMTP service for my emailing needs.
It definitely provides me the higher delivery rates for my marketing campaigns.

Nachteile

At first, I was held back by its pricing plans so decided to opt just for its SMTP services.
Also, some of the advanced features were quite overwhelming for me and were also difficult to find those in their documentation.

Vorteile

Scalability, good price and intuitive interface make SendGrid one of the best solutions when you need to send emails via a simple, reliable, stable and very responsive API

Nachteile

If your contact list is very large, pricing is no longer so convenient. When I needed support, I didn't get any quick or helpful answers right from the start.

Vorteile

Started using the platform to use in Email campaigns & transactional emails and deployment was really easy.

Nachteile

Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing platforms we found the drop due to sendgrid only.

Vorteile

The user interface seemed great at first, but is hard to use and they are trying to upsell everywhere.

Nachteile

It is highly confusing, make some small mistakes in their confusing dashboard and get charged extra!

Vorteile

Se integra fácilmente con muchos otros software de marketing por correo electrónico, es muy fácil de configurar y mejora la entrega de correo electrónico, yo he logrado la integración con clickfunnel y ha ido todo bien.

Nachteile

Algo que podrían mejorar es el menu ya que no agrada mucho desde el punto de vista visual.

Vorteile

Gets some email thorugh spam filters
Decent stats page

Nachteile

No customer service
Does not care about your company
Will turn off your emails and ghost you

Vorteile

One of the best SMTP tools for beginner freelancers and solopreneurs. Works like charm management and maintaining emails with automated email delivery. Amazing tool!

Nachteile

I didn't see any cons so far, for my use case, it's a perfect fit.

Vorteile

Easy setup to get started with. We used in really well integrated with out own business API.

Nachteile

Logging could be difficult. We lost our password and a team member left, which made it difficult to change some of our automated emails

Vorteile

I have been using quite a few email providers but sendgrid turns it up a notch with its interface. The stats, the details etc all are provided but in a more friendly way in comparison to other competitors.

Nachteile

The stats are not being updated in real time. I have to actively go and search for an email on my own instead of seeing it immediately as failed etc.

Vorteile

SendGrid helped our organization to save so much time in a number of groups. We used it to send our marketing emails and product updates. We could generate a lot more leads than before. Our customer engagement teams even used it to touchbase with clients at a regular interval. The insights provided really helped fine-tune our marketing strategy

Nachteile

SendGrid was a easy to use software so not many complaints but I do hope they can improve the rate of emails that end up in primary inbox.

Vorteile

- Great, simple UX in dashboard.
- Deep insight into email campaings and responses from servers.
- Great integrations API and SMTP.
- Lots of educational materials on how to get better with email marketing.

Nachteile

- Better Wordpress plugin would be nice.
- Android App for email subscriptions would be awesome.