WebinarJam – Bewertungsseite 4

Vorteile

I like that I can have a screen share option at the same time as video camera so viewers can see my face as I present

Nachteile

I wish there was a way to have PPT animated within the webinar room. I used the screen share option, but couldn't use it in "presenter mode" so my work around was to copy all of the notes out of my PPT into a word document, and read from the word document instead, while clicking through the PPT presentation.

Vorteile

I was up and running FAST! The intuitive nature of the platform combined with rep. concierge service had me selling registrations and posting videos in 14 days!

Nachteile

There is SO MUCH in terms of options, features, bells and whistles, it was easy to get lost some times during set up. The concierge service solved that problem.

Vorteile

does the job it promises, webinars, and other features

Nachteile

ran into some tech issues, probably due to my own fault, but their support helped me troubleshoot it

Vorteile

The private room, the YouTube and Facebook Live options in going live. The customer service is great and responsive (wish they'd be a tad more prompt, but they're a big help when they get back to you in 24-28 hours).

Nachteile

I wish it was on part with Zoom--giving the ability to show your face as well as a slideshow. This is the cutting edge of webinars now.

Nachteile

As mentioned before: disorganization and information clutter. the user is not supposed to have to watch a video every time something is needed. The over promise and underdeliver

Vorteile

It has good features for webinar but are not totally clear. Their customer journey, especially their ticketing system is not totally baked so the overall experience is much poorer than it has to be.

Nachteile

Service. Extremely poor service. Even during COVID-19, you should be able to respond to a support ticket within 7 days and when someone tries to use your Facebook community for support from other users and you keep denying the posts and telling them to submit a ticket, you look incompetent.

Vorteile

Customise landing event page
Automation of sending RSVP, 2 reminders and a thank you email.
Be able to include the QR code images/slides (but got hiccups where i won't be able to upload my ppt/pdf file (which only one slider) ))
Provide post event analytic reporting

Nachteile

low resolution - screen is not sharp
Latency about 10sec or more
flickering happened during live
limitation of 6 presenters - a bit long process of getting participants to join in
Cons of need to switch screens - not so seamless
low resolution when pin presenters to the 2nd screen
system bug where RSVP notification was sent again on event day and Thank you message was sent during the event

Vorteile

I love how easy this integrates with my email marketing programs and payment processors. It also provides a great webinar experience to my users.

Nachteile

I do not find WebinarJam very user friendly, especially for those who are not tech savvy. I appreciate their video lessons, but it was a big learning curve for me and I consider myself pretty tech savvy.

Vorteile

WJ is easy to use and I love that it automatically records the webinar. The analytics are also a great feature.

Nachteile

You can not scrub the replay video. This is a HUGE downfall of WJ as it does not allow someone to fast forward or rewind any part of the replay.

Vorteile

It integrates with everything so I can keep using the tools and platforms that I prefer. It's also got so many features that help make the webinars interesting and interactive and I love all the data that you can pull to really see what worked. As someone who appreciates good design, but does not have time to build it myself, their design templates are really nice and easy to work with.

Vorteile

Ease of use and embedded features with video and PPT presentations

Nachteile

Customer service is non-existent. If you need help, you are better off asking the self-help Facebook group. The platform failed miserably twice on us because we had pending questions (3+ weeks) that were (and still are not) addressed.

Vorteile

1) Easy to use.
2) Fast learning curve (fairly intuitive).
3) Good quality Webinar delivery.

Nachteile

1) Should implement the time zone autodetection across the board, specially in EverWebinar.

2) Should implement sending a notification to the Organizer / Host after a customer hits the payment button. This would be specially useful when auto return after payment fails because it would allow the Host to do a follow up and send the registration link to the customer.

In Betracht gezogene Alternativen

Zoom Events and Webinars, Adobe Connect und EasyWebinar

Gründe für den Wechsel zu WebinarJam

Pricing and Internet Reviews

Vorteile

The setup. I get frustrated easily and I didn't experience that at all. Great product. Beautiful design.

Vorteile

The learning curve on Webinar Jam is so short, you can literally do a webinar the same day you set up your account, if you wanted to. I have set through hundreds of webinar presentations, for me, Webinar Jam, takes home the prize.

Nachteile

I would like to get one email and not four when I sign up. I would like them to be combined. Give me all what I need right now with one email.

Vorteile

Ease and sharing of screens for multiple speakers, the ease of set-up, live chat room and the ability to add people from the Chat room to become a speaker.

Nachteile

A Customer Support phone number is much needed. Trying to type what your problem is, is time-consuming and takes too long for a busy office, especially when an answer is needed in minutes. I almost canceled due to this problem. Also...be sure to clearly inform new users during their 1$ trial period what the step-by-step process is to accomplish a Webinar for the first time. A bullet-point checklist works great (a cheat sheet). Need clear instructions after registration!

Vorteile

Super customizable webinar funnels and templates;
Robust email editor and audience segmentation tools;
Audience interaction tools that capture the attendee attention;
Webinar landing Page A/B testing and detailed analytics;

Nachteile

Only annual pricing available;
Can't host automated webinars;
No custom fields on the registration forms;

Vorteile

The software is very easy to use and there are a lot of features that make it beneficial for not only webinars but for team meetings.

Nachteile

Horrible customer support. I've had multiple webinars that froze on me and people had to login and logout. I had a survey that was broken and was not able to be filled out. I had one webinar where everything completely froze for the entire webinar and all I could do was speak. The issue here is it's very difficult to get someone to really respond to you and handle your question or concern. Most recently I sent in a ticket and I couldn't even retrieve their response to the ticket because of defects and their customer service platform.

Vorteile

The options are very broad, which is awesome! The polls, and other integrations are very nice. You can adjust everything to your own style and color. The outgoing emails you can also adjust everything to your own wish. Great!

Nachteile

Sometimes it's a bit of a hassle to change one little thing. But once you get used to that, it's not a big deal.

Vorteile

the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Nachteile

I would like to have everyone inside on video like in zoom
other than that I love everything else about it

Vorteile

Awesome software. Really sets the webinar up for success.

Nachteile

Difficulty with the pixel tracking, specifically facebook pixel on the thank you page.

Vorteile

Ease of use. Friendly user interface. Extensive options. Ability to clone and copy webinars quickly.

Nachteile

Cross-browser and device support is hit and miss. Unable to customize sign-up form to remove unnecessary fields. Limited API integration and developer support.

Vorteile

the comprehensiveness of features

Nachteile

newest version to difficult to schedule multiple session for a single webinar

Vorteile

I enjoyed the simplicity of the product, however wish it offered more in terms of interaction to the speaker.

Nachteile

I have used other software products in the communication realm that offered more options and functionality.

Vorteile

- easy to handle
- Process support from registration to implementation
- Form templates
- a lot of functionality at a reasonable price
- Cloud solution
- Browser solution (no app is required)

Nachteile

- Configuration of the form templates is limited
- Streaming quality could be better
- Delayed transmission

Vorteile

It simply works!!! All functions working well!

Nachteile

I have two things to mention.
1. I have run 4 Webinars weekly. If I go to MY WEBINARS and want to edit one of them and I'm insight the ading process I can't see the name of the webinar I#m in. That is annoying if I have during the editing process a break and not sure which I'm adding than I have to go back to make sure I'm in the right one! There it would be helpful to have the Webinar name above the blue buttons.
2. If I want to cancel my using period, it will be canceled immediately and not on the end of the booked period. For me it's not realy serious from your side to cancel it just on the end the periode. I did it on a mistake and had to renewal for $1 again. I didn't like this way!

Vorteile

1. Competitive price for what you get in return.

2. Easy to use.

3. It has the most important tools to make a good webinar.

Nachteile

1. The quality of the replays is very bad. This has forced us to have to record the webinars ourselves to obtain a better video quality.

2. The email notification tool is spamy.

2. The integration tools for sending emails are very limited unless we use zappier and even then this solution is not satisfactory for us. Ideally, your API should have an integrated module for sending notifications. This would make it much easier to integrate it with the legacy application that we unfortunately have to continue working with.

In Betracht gezogene Alternativen

LiveWebinar und Zoom Events and Webinars

Warum WebinarJam gewählt wurde

All in one product and Cloud acces.

Zuvor genutzte Software

Zoom Events and Webinars

Gründe für den Wechsel zu WebinarJam

Value for money

Vorteile

I won't name names but I've tried several other live webinar services and Webinar Jam, I thought, was the best out there at the time. Pretty easy set up, great tracking analytics, and overall good experience for the live attendees.

Nachteile

The page builder for building landing pages wasn't the most intuitive. And was somewhat limiting. For set up, some things weren't straight forward and I had to do quite a bit of research to figure it out.

Vorteile

WebinarJam offers incredible marketing features at a great price. They have the POTENTIAL to be one of the best platforms out there IF everything worked the way it should.

Nachteile

Initially, I thought it would be a no-brainer to switch from GoToWebinar to WebinarJam. Turns out it was a nightmare. The WebinarJam platform was buggy and we couldn't get the basic functionality to work on a few webinars. We ended up switching back to GoToWebinar.

Vorteile

It's a complete solution if you need to organize a webinar.

It provides landing pages for registration, thank you page and one for users waiting for the webinar.

It allows you to send email reminders and provides automated replay to send after the event.

It gives you an option to integrate with third party services.

During the event it allows you to display slides and offers.

And it allows you to have multiple hosts on a single event.

Nachteile

The quality. It's the number one complaint from my audience.

Both sound and video quality is far from perfect.

Event though it supports streaming to youtube, the video and sound is highly compressed.

Vorteile

The ease of use and simplicity in setting it up. Plus the templates available that allows us to customise our own content. On top of that, the journey for participants is also simple from registration to reminders to replay emails.

Nachteile

We are unable to show both slides and video side by side, which could be helpful for those wanting to share a screen and show a flipchart on video. Also, if breakout rooms were possible it'd be great. Lastly, music on both the waiting (lounge) and during the webinar would be a good option to have.

Vorteile

I really like WebinarJam as it makes it easy to get the most of the webinars I am attending.

Nachteile

I don't think there is something I don't like about this software.

Vorteile

Fairly easy to use and quality of broadcast was good.

Nachteile

One of reasons we chose Webinar Jam was because of analytic capabilities however after our event many of the breakout sessions had clear issues with the data, indicating that the average time an attendee spent in a session was a low as a few seconds which we knew was false. This was an important metric for us and the data had so many questionable exceptions that it was ultimately useless.

Vorteile

The ability to mix live presentation with pre-loaded content and injected video

Nachteile

We had some issues uploading PowerPoint presentations - but all worked fine in the end

In Betracht gezogene Alternativen

Zoom Events and Webinars

Warum WebinarJam gewählt wurde

WebinarJam has features and ease of use that other softwares simply don’t have - and at the right price

Gründe für den Wechsel zu WebinarJam

Feature set, ease of use, functionality, and price.

Vorteile

I hated everything about this software. It's terrible

Nachteile

It often didn't work, quality wasn't clear, couldn't connect with the audience,

Vorteile

The best thing about WebinarJam and Everwebinar are all the options to implement for automating your webinar and using it as a full marketing channel.

Nachteile

After using this for a couple of years, i'm still missing a custom succcesspage. Like... why isn't this still here as a number one webinar/marketing platform? This helps for upsells and better tracking for advertisement.

Vorteile

It's so easy to use, it has unique features that help you sell- pop up offers with count downs that create urgency, sales notifications, evergreen webinars that sell for you while you sleep, it's cheap.

Vorteile

What I liked most about Webinar Jam was the ease of setting it up. Some webinar services are tricky and confusing. I thought theirs was simple and provided tutorial videos if you needed assistance. The features and functions of Webinar Jam was cutting edge.

Nachteile

The one drawback is it is kind of pricey. But if you are making money on your webinars then it can easily & quickly pay for itself.

Vorteile

This is amazingly easy to sign up for if you want to attend a webinar. You simply need to enter your name and email and then choose a time. There is even an option for your time zone.

Nachteile

Most of the webinars that I have attended are recorded and not live however, there is no option to pause or rewind the webinar.

Vorteile

Works with very few glitches, made with marketing and conversions in mind, good follow up tools.

Nachteile

Nothing that I can think of. It does everything you need it do.

Vorteile

Easy to use, great video training tools, inexpensive, very flexible features and fast support. The ease of putting together a professional looking "live" webinar is amazing.

Nachteile

None. I have come across no issues yet. I have set up several webinars and one which will have a registration button on our website with ease.

Vorteile

It allows to create webinar in the professional way. The best part is the integration with Facebook and YouTube. Powerful application with the great support access. It's a no brainer

Nachteile

No cons as such except for the few integration which are missing and pricing is a bit on higher side.

Vorteile

Awesome system to set up marketing webinars. An extremely robust system for communicating to customers and send a notice for upcoming events.

Nachteile

There seems to have a noticeable lag when leading a webinar. the platform cashes a little for some customers. The quality of the 2020 version is a lot better than prior to 2019.

Vorteile

This is a feature rich kit. Landing pages, reminder emails, screen sharing, and full webinar features. The integrations on this one are endless.

Nachteile

Have had issues with sound quality and drop-outs from time to time. Getting support can be difficult. Setup can be long-winded.

Vorteile

everwebinar, and automated features like sending follow-up messages for the replay after the webinar; no limit on # of contacts in the database, just to name a few

Nachteile

the only downside is that sometimes webinars viewers get kicked out of the webinar, but based on my experience that is more based on the bandwidth available on the viewers network.

Vorteile

It's easy to use and the templates for outreach are more than enough.

Nachteile

The replay to the webinar couldn't be recovered! The attention I received after sending the ticket was not at all what I expected, they had me going back and forth with emails, and they even asked me if I could prove that my webinar really lasted the duration I was telling them...after sending them screenshots so they would believe me they said that the replay link couldn't be recovered and that it was a user problem.

In Betracht gezogene Alternativen

GoTo Webinar

Warum WebinarJam gewählt wurde

Because of the replay option and the templates

Zuvor genutzte Software

GoTo Webinar

Gründe für den Wechsel zu WebinarJam

Because of the replay option and the templates

Vorteile

Easy to use and the emails inside Webinarjam and the opportunity to integrate with Facebook

Nachteile

I wanted to integrate with aweber but I never got a solution, so I decided to use the emails from Webinarjam. The support team couldn’t help.
When it comes to issues by Webinarjam and other platforms support team is not helpful

In Betracht gezogene Alternativen

GoTo Webinar

Gründe für den Wechsel zu WebinarJam

I wanted to send more emails to people who registered to Webinar and GoToWebinar didn’t have this option

Vorteile

What I enjoy about this software the video quality and the chat option was very useful and it doesn't lag as much as another software.

Nachteile

It's to expensive to used this platform if your on a budget you can't afford this at all it's not going be in your budgets.

Vorteile

Is very friendly to use, can connect more users than other platforms and the fact of making real time offers is very nice.

Nachteile

No monthly payment feature.
Doesn’t have a facebook integration.

In Betracht gezogene Alternativen

Zoom Workplace

Gründe für den Wechsel zu WebinarJam

I is more specialized as a webinar. Zoom is more conferencing and have to add the webinar module. Meet is limited. Vimeo is only Livestreaming. They don’t have the tools like webinarjam.

Vorteile

Fully integrated -- registration, presentation and followup.
I can show videos, powerpoint and have offers.

Nachteile

You lost all my registration data. I spent two weeks promoting the webinar and four days before the event all of my registration data disappeared. Not cool. One day I had over 30 registrations, the next day 0.

I went back to my major audiences and got some people to register again.

Vorteile

WJ has awesome features compared to other platforms. It is easy to create an event page.

Nachteile

The administrator/moderator should see the whole event with video and mic, not just at the back of the webinar coz right now, I am controlling the webinar as a presenter and it counts my number of presenters, the moderator link is useless at all.

In Betracht gezogene Alternativen

Zoom Events and Webinars

Gründe für den Wechsel zu WebinarJam

I would try to test other platforms.