Skedda

Vorteile

I love it with just a few clicks, you can reserve and manage my desks, meeting rooms and other resources, without the hassle and confusion.

Nachteile

Sometimes I have experienced a small delay in loading the platform, especially when I have a large amount of reservations or resources. While this doesn't affect my overall experience significantly, a higher charging speed would be desirable for even smoother usage.

Vorteile

Skedda has been an extremely valuable addition to our suite of tech products for reserving office spaces without any difficulties. It offers some great integrations with Outlook and Teams to make it easy for staff to use, and has cool features like an interactive floorplan for all offices.

Nachteile

I'm currently very happy with the product; they made some significant improvements this year that have addressed our previous concerns.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Skedda

Vorteile

The ability to customize each field and cater the application to your needs. It allows people to use Skedda in many different manners - from office planning to truck bay organization

Nachteile

I don't find it as user friendly as other apps, however I know people who prefer it. I think it's personal preference and aesthetics.

Vorteile

1. I like that our faculty find it easy to book. I had to do a little training with them on how to book multiple rooms at one time as they were selecting each room separately and were complaining about having to put times/dates/materials needed in over and over again. With that little bit of training they are now quite happy with how easy it is to use.
2. SSO has also been a success, although it did take a while for our IT team to get this up and running. We also like that you can choose certain "views" if you want to see if a certain space is available on the calendar you simply create a "view" for that space and it becomes a filter. Faculty have responded positively to having a graphical representation of the center. It helps them see the space visually.
3. Great options for customization on tag colors, booking conditions, access conditions, tags, and space details that can include adding pictures of your spaces.

Nachteile

1. What I least like about Skedda is how it's scheduling data is formatted when you copy the feed link for use on an external calendar. It works great for individuals but not for administrators. I use this feed link with my digital sign that is in our center hallway. When you copy the feed link from the integrations tab it does not give you any options on what data is going to be shown. This link shows data that I do not want the public to see, specifically the users name who booked it. That should stay internally. I wish i had the option to not include that information. Skedda does do this on an individual level but not on a administrative level. At least not that I can see.
2. It also won't display (on the digital sign from the feed link) multiple rooms unless they are separate events. For example, I have an event going on that is using multiple rooms at once. If I create a single booking with multiple room selection, the feed link that the digital signs sees will display the event name, the first room number, and the + other. It won't show all of the room numbers unless you make an event for each room. That becomes tedious and time consuming.
3. There also isn't a "Today" button when viewing the schedule to make it easy to get back to the day's date.
4. When viewing the schedule in "List" mode, you cannot increase/decrease the size of the columns. This would be helpful to have when you want to increase the size of a column to see the entirety of the booking.
5. The tag system is helpful but it's a little clunky for initial use. For example, I have our scheduling system to only allow people with tags to book. Once they are in the system and tagged it works great. But this means that I will have some managing to do with my new users as they will be signing on using SSO and when they do that they initially will not have a tag, which means that can't book until i give them one. It's fine if it's only a few people but it becomes problematic with hundreds.

Vorteile

Simple to use for anyone and easily see what's available at a glance. You can set up recurring reservations out as far as you wish.

Nachteile

Can't really find anything that doesn't work as we need. It's been easy and cost effective for our organization

Vorteile

I love that there ways to set up multiple spaces for reservations, the easy link sharing, the ability for users to communicate directly with the system. And that there is a free account option - I don't think we'd be able to afford paying for a service at this time. And this makes it very easy to manage our space - especially when we don't charge for usage.

Nachteile

So far, I haven't found anything to complain about! It does what it says it will do, and if there are issues, it is easy to get help and support.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Skedda

Vorteile

Skedda is amazing, it's interface, ease of use, and customizability for the price-point it comes in at are amazing. The integration with Zapier has been a game-changer for us when it comes to using the software.

Nachteile

:-( The time granularity. I hate to have to write this part, because this is such a sore spot for us, but I also wanted to echo the other reviewer I saw who talked about this issue. The time granularity really constrains this system for us. We have to over/under schedule a lot of things, just to make the system work for us. I think what makes me a little sore when it comes to this, is that I can't see why it isn't an easy fix.

Being able to natively set a type of event would also be great. We are able to create a custom field (and that's what we've done), but I haven't seen that we are able to filter on that custom field in Zapier.

Vorteile

The ability to see all rooms at one time to help with bookings

Nachteile

Lack of usable reporting features as not suitable to use effectively

Vorteile

I like the visitor management features
It makes room booking easy as well as scheduling
I like that it supports use of mobile devices and booking can be done online

Nachteile

I have not experienced problems worth bring to attention

Vorteile

Our office is a hot desking sort of office, so this tool allows us to book a seat and know we've got someone to go when we get into the office. Super simple to use, does what it says on the tin.

Nachteile

I think there should be some sort of alert to ask you if you still need your seat 24 hours before your booking. This would just discourage no-shows that result in an empty office even though it's 'fully booked'.

Vorteile

Skedda is very easy to use and has a quick setup. It's awesome that user details on bookings can be hidden. Customer service is also superb

Nachteile

Integration are a bit difficult and the pricing is high compared to alternatives

Vorteile

It's easy, yet complex!! It's very easy for my colleagues to use with minimal or no training (Skedda is super easy for them to figure out on their own), and it has the complex/nuanced admin settings that we need in order to limit certain rooms and users to meet a variety of needs. It has truly been a life-saver for our entire community, and we often use it as our gold-standard example when we're discussing "the exact right solution for the problem" (as opposed to other problems where we have an inelegant incomplete solution). Thank you for being awesome!

Nachteile

It would be helpful if it were easier to see a list of rooms that are available on a given date/time, and it would be helpful if we could add the option to include set-up and break-down time to a reservation. We currently add set-up and break-down time as separate reservations, so for our events that require this, each reservation is actually 3 entries (set-up, event, break-down).

Vorteile

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great as it has actually increased productivity by not diverting my time away from my role to look after the software and making sure it runs correctly. If I were to pick one thing I liked most about the software it would definitely be how user friendly it is. I love the fact that people can join and although we do offer the opportunity to discuss how to use it through messages it isn't really needed as it is so easy to get on with!

Nachteile

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

Vorteile

We started using the free version of Skedda 3 years ago as a booking system for open outdoor beach volleyball courts in 4 different places. What we liked about Skedda was that it was really easy for new members to sign up and they could reserve court right away. It was also super easy to work with as an admin, setting up the venues and time slots, and even see how many booked over the year, and all this was in the free version.
So when we needed scheduling system for our business (indoor beach volleyball courts for customers to rent) there was no question that we took the business version of Skedda for our company.

Nachteile

Unfortunately Stripe which is the payment partner of Skedda does not offers service in our country, so we can not use the payment feature.

Vorteile

The ease of use the most feature I like informal. adding to that, the informal tone of the used language in the app is something new and was very nice to see.

Nachteile

being able to create casual accounts. This caused lose of control for us, people were forgetting their account password and thy would not reset the password, instead they just created a casual account. creating casual account was more convenient than resetting the password.

Vorteile

Skedda is very user friendly and motivates sustainability by reducing the less usage of papers, diary records.

Nachteile

Sometimes people misuse it. They booked and don't use it hence there are some features that allows to send notifications of seat being empty.

Vorteile

I love that this simplifies and standardises our room booking processes. It is also great that registered users can make their own bookings. Payment is simplified.

Nachteile

I would like more of a sliding scale for subscribing once the 5 space limit has been used: rather than it jumping up suddenly to a full subscription it would be good to have a lower cost option when you are only moving from 5 to 6 spaces. I would also like to be able to send receipts for payments directly from Skedda.

Vorteile

Skedda provides my small organisation of self-employed therapists with a really clear, straightforward and user-friendly alternative to the paper room booking diary system that has been in use for the past 20 years. We don't need anything fancy, or special features, and the free version is perfect for our needs. The fact that it looks very similar to our regular diary, and the ease of use, has also made it easier to persuade colleagues who were less certain about making the switch.

Nachteile

The only issue that I have found so far, is that regular 'users' cannot see WHO has booked rooms, just that they have been booked. In a small organisation such as ours, we sometimes need to swap treatment rooms for accessibility reasons etc, and this would have been a useful feature. It is a minor gripe, however.

Vorteile

It was relatively easy to set up and our tennis club members (who are not very tech-savvy) have easily adopted the new system and enjoy using it.

Nachteile

Based on how we are using the software I have not experienced any cons. I think the software is great.

Vorteile

The product is straightforward, easy to use out of the box. It has the features that you need if you will manage 2-3 rooms only.

Nachteile

The basic features are good enough to manage the day-to-day booking management. I would suggest if you could allow the free users to see who has booked the rooms.

Vorteile

It took the pressure off individual in charge of managing the centre and gives great access and flexibility to users.

Nachteile

Setting conditions is a bit tricky and would like to require different tags on different days.

Vorteile

What we like most about Skedda is our workers has the ability to schedule a room with having to call admiration office to book a room. This lets the admin office have more time to attend to office work in stead of booking rooms all day. Also we love the feature with the picture of the room you are booking.
This software is really one of the best thing that has happen to our facility. I have introduced Skedda to all my friends with facilities like ours.

Nachteile

I have found no cons, the fees are straight to the point and a 5th grader can operated the software!

Vorteile

Very easy to onboard new members. Every time I had a question or concern the Skedda staff has been able to help.

Nachteile

A lot of my dislikes have been improved over the years as they are always making updates.

Vorteile

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

Nachteile

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

Vorteile

I am not averse to technical things but as a therapist who rents my room out when I'm not there, it has taken all hassle out of that process. I enjoyed doing the set up and now that it is up and running and has been for over a year, there hasn't been one problem.
The users easily can book whenever they want when I'm not there = a good result.
Even me asking very stupid questions, the support team have been incredibly helpful and very patient, and I wouldn't say that if I didn't mean it. I can be quite picky if someone isn't helpful!
Thank you!

Nachteile

the original set up was a bit daunting but the customer service team helped me through it which is great!

Vorteile

La simplicité lors du lancement du produit chez nous.

Nachteile

Nombre d'emplacements réservable assez limité puis moins évident de voir qui a réservé les emplacements

Vorteile

Skedda à l’un des meilleurs outils d’organisation. Très pragmatique, flexible et simple à déployer qui grâce à ses fonctionnalités innovantes permet de faire des réservations pour les événements entre partenaires

Nachteile

Franchement J’apprécie beaucoup cet outil. Sauf que parfois l’affichage est lent.

Vorteile

C'est utile pour nous car ça m'a aidé dans mes tâches

Nachteile

difficilement qu'on trouve cet logiciel dans certaines régions

Vorteile

C'est le meilleur produit de planning très professionnel et simple à utiliser permettant de gérer les tâches.

Nachteile

Un top produit que je recommande. C'est super

Vorteile

Avec skedda je gère bien mes plans sans craintes et ce logiciel est très efficace.

Nachteile

C'est très efficace je n'ai pas d'inconvénients.

Vorteile

Très sympa et professionnel permettant la réservation et la gestion des projets. Simple et efficace avec de meilleurs fonctionnalités.

Nachteile

Simple et professionnel. Je n’ai jamais eu de problème.

Vorteile

Très facile à utiliserL'URL différents permettant la connexion multiples

Nachteile

La non disponibilité dans certaines pays

Vorteile

Très facile à utiliserConfiguration intuitive facilel'URL différents

Nachteile

La version gratuiteLa non disponibilité dans certains pays

Vorteile

Skedda c'est un logiciel très intéressant et qui permet la planification et la réservation des chambres . Son interface facile permet de mieux comprendre et simple. Je le recommande vivement aux autres.

Nachteile

Je n'ai pas eu beaucoup d'inconvénient sur cet logiciel mais je parlerai plutôt de non personnalisation pour la page de réservation et les prix coûteux pour l'option avancés. J'espère que le service d'assistance résoudra ce problème vite . Je le recommande

Vorteile

We liked the simplicity of Skedda and how easy it was to use.

Nachteile

That it did not integrate well with our system. Added an extra step onto all registrations.

Vorteile

Very easy to use interface. Just select a times lot on the calendar and create a booking.

Nachteile

Zero complaints thus far but the pro version is costly

Vorteile

Intuitive to set up
Easy to run
Easy to edit changes to user credentials
Email notifications
Adding reservations is quick and intuitive
Each venue or room can have its own dedicated URL

Nachteile

Could make more use of graphical interface for simple management of appointments
Can't drag appointments around calendar GUI to change appointments
Doesn't send out links to other calendar systems like Google
No keyboard shortcuts to switch calendar between day/month/list views

Vorteile

Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.

Nachteile

Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Skedda

Vorteile

Sometimes in Theatre, we overthink what we need of a booking/scheduling system, I could list out everything after operating most types of facilities over the last 20 years but why, it's all here within Skedda. Ok, it may not all be in Skedda yet, but the bits we really need every day are. The simplicity in Skedda design is an art form in itself and this is what I can not fault and love.

Nachteile

We need to spend more time to find the Cons of Skedda, and in 2022 we are planning to work it to the point we find all the Cons, if any, and we will be back to let you know what we find!

Vorteile

Skedda is easy to navigate and very intuitive. Being a Coworking space we add users daily. I only need to send them an invitation and they are good to go. I also appreciate being able to search by user, space and/or time frame.

Nachteile

Being a Coworking Space, I wish I could load all my spaces and have an ‘enable switch’. This way I could only be charged for my active spaces but could keep an accurate historical record of attendees. Right now once a desk is occupied (for long term use) I remove it from the calendar so as not to confuse others who are booking. But that also erases the history. So if I search a month back, all my reservations for that desk before the full time person came are gone.

Vorteile

Instant tailored booking and scheduling are the core strengths of Skedda. Customer details are easily accessible and data extracts are complete enabling reporting, invoicing and many other data reports to be easily tailored.

Nachteile

The only shortfall for me is the inability to store addresses against individual customers. They can be stored on bookings but moving them to the customer record would be perfect!

Vorteile

It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.

Nachteile

Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system.

We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.

Vorteile

We can create a number of different user types using the "tags" system to allow parents and juniors artificial net opportunities and senior players nets in the middle. Recurring bookings are used for club training nights. We can limit the number of nets a user can book and the levels of flexibility to support our head coach with his personal 1:1s makes this a vital club tool. The ability to remove billing details over the winter and the platform sit dormant (with all the setup remaining intact) is hugely advantageous for us.

Nachteile

The unique link that is sent for registration carries the user "tags". If a member chooses to use that link in the future to book this removes those tags. We have got around this by providing "first registration" and "ongoing" booking instructions but it has caused inbound queries from members. As a volunteer-led organisation these types of chats would be great to avoid to save people's time.

Vorteile

Easy to set up and use on a daily basis. Our multi-room centre can be viewed at a glance allowing us to see current bookings, adjust bookings and take new bookings. Repeat bookings are also really useful, saving lots of time.

Nachteile

The biggest challenge we have is where a repeat booking may need to be moved to alternate room for more than one week which has to be done on a week by week basis. However, this is a minor inconvenience.

Vorteile

Ease of use, excellent support, accommodates the fields required in our sector . The ability to customise fields
We have many “older” members who are not comfortable with on line systems and terminology
With a little coaching, they can all use Skedda with ease.

Nachteile

Not many issues
The system allows excellent viewing of the system, detail including colours
Many of these attributes would benefit the basic user
The cost of an extra room is too expensive

Vorteile

It is very easy to use both for users and admins, it does it's job very well and has all the needed features to have a smooth room booking process.

Nachteile

If there was a possibility for two way integrtion with other apps it would be great. I mean if other apps could make changes to bookings or make bookings all together.

Vorteile

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Nachteile

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!!

After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

In Betracht gezogene Alternativen

Warum Skedda gewählt wurde

Zuvor genutzte Software

Vorteile

Skedda is very easy to set up. And user administration is really simple.

Nachteile

Some part of making conditions for booking were a bit tricky at first. Skedda support answered my questions and helped me set them up. With those examples, the rest was easy.

Vorteile

Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running.
After a few months we subscribed to the payment processing system via Stripe integration and that has made visitor fee collection so much more efficient.

Nachteile

Can't actually think of anything I find annoying about Skedda

Vorteile

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Nachteile

I cannot think of anything we like least about this software.