appointlet

Vorteile

As an account specialist, people often want to call to discuss billing, which means the phone can ring unpredictably preventing me from completing my work. With Appointlet, that has changed. Now, if someone wants to have a conversation with me they can schedule it through my Appointlet link, meaning my calendar stays protected. Appointlet also lets you set up different links for different types and duration of calls, giving me more control over my bandwidth. But perhaps the coolest thing is pooled availability- meaning that anyone on my team offering the same type of call can chip in and grab appointments as needed. Oh, and everything gets copies to my Google calendar. I couldn't be happier. :-)

Nachteile

Only that the phone number or zoom room used to book the appointment isn't always copied into my Google calendar, so I have to go back into Appointlet to find the contact information.

Vorteile

Allowing me to only show available date & time instead of making my students browse through the whole date in a month.

Nachteile

It does not allow for bookings for a group of people

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Vorteile

The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool.

Nachteile

It doesn't have a enough features. There are other options that cost the same or less and have more integrations and more features.

Vorteile

The flexibility to alter the application to suit my needs and circumstances. Before, when I wanted to set up an appointment with a client, I would list three options in my email. Some clients wouldn't respond for a few days and by the time they did, that appointment slot was gone. This program has eliminated that issue and the bottom line is that it has made appointment setting with my clients exponentially easier.

Nachteile

There is a very slight learning curve, but I had most of it down after playing with the program for about 15-20 minutes. And I figure if I can do it, a monkey can do it.

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Vorteile

Support chat is super helpful!
Face is similar to Calendly.
Very user friendly.
Able to schedule a meeting off multiple calendars.
Easy to setup meetings in less than one minute!
Calendar updates to different timezones with option to add to calendar.
Calendar and email notifications automatically.

Nachteile

Been using the beta side with a few small hiccups but they got fixed quickly when I brought it to their attention.

Vorteile

Easy to get started, reasonable out of the box defaults, google calendar integration, works seamlessly (I don't have to think about it).

Nachteile

It could look a little better--the design is fairly basic.

Vorteile

It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.

Nachteile

There are some functions we would use, but we have done fine without them.

Vorteile

Ease of use, customization, friendly customer service, and reasonable pricing.

Nachteile

It would be extremely helpful if there was a direct link to my CRM. Currently, the use of Zapier is a workaround of sorts so it's not impossible.

Vorteile

The free version offers features that others charge for. However, what they do charge for brings with it some unique features that would require serious configuration on other solutions (multi-room, team members)

Nachteile

Setting up event types and groups can be confusing for those inclined to "skip the manual"; reading the documentation, while extremely helpful, can be required.

Vorteile

I can easily share my availability, and clients can book times that work for them, like when a client booked a consultation without any back-and-forth emails.

Nachteile

I couldn't fully tailor the booking page to match my brand’s look and feel, which was a bit disappointing.

Vorteile

Easy booking for me and my clients! Cancellation, rescheduling also easy. Also very good customer service

Nachteile

The only thing is I would like the time to display in my calendar in digits up front , not just the information populating my calendar at the right time. So I would know at a glance the exact time of the appointment. Example: "9am One hour session" . At the moment, the time is listed in the information but farther down in the info in my calendar.

Vorteile

Appointlet scales extremely well to the needs and skills of organizations of all kinds. Need a basic online appointment system on your website? You can build that in a half hour with Appointlet with near-zero technical knowledge. Need a robust scheduling solution that plays nicely with your CRM and transactional email platform? You can build that with Appointlet, too (albeit not in a half hour, unfortunately!)

It's very easy to manage multiple staff members and multiple kinds of services through Appointlet as well.

The customer service is A+++. I am a non-technical user with a challenging/complex use case for this tool. Appointlet's staff consistently goes above and beyond to help me, even though we are only a one-user account. The technical knowledge of their support team is substantially better than average -- I never have

Nachteile

The customization and formatting options for customer-facing emails and forms generated by Appointlet are somewhat lacking. This is fine for our purposes -- we had Appointlet disable all customer-facing emails and are using our own transactional email software for this (the Zapier functionality is quite robust!). Some CSS editing would be great. If you're an organization with a strict brand guide for fonts/color palette/etc., Appointlet (at the time of writing) won't be able to meet that need.

The lack of a "pay-what-you-want" feature in the payment processing is a bummer, especially for non-profits or other organizations that are using Appointlet to schedule for free services, but wouldn't mind a few bucks. We get around this with a PayPal link in our confirmation emails, but having this baked into our Appointlet webform would have been great.

A Facebook integration would be *amazing*.

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Vorteile

Columbia Virtual Campus (CVC), a Columbia student organization, raised money for the BLM movement through a fundraiser in which 1-on-1 virtual tutoring and mentorship sessions were offered in exchange for a donation to an organization supporting the Black community. However, we needed a way to rapidly register tutors, schedule their appointments, and keep in touch with both tutors and a high volume of students. Because of the widespread interest in our program and limited resources, we couldn’t do all of this manually. With the help of Appointlet, we were able to set up our entire program and begin signing up tutors in a matter of days.
Appointlet Premium’s features enabled us to register and manage 80+ mentors for the duration of our fundraiser. The platform streamlined and automated the mentorship program even further, as it automatically generated unique Zoom and Google Meet links for every mentorship session that was booked. Appointlet Premium was also essential in managing communications - its customizable booking confirmation feature automatically sent personalized booking confirmation emails and booking reminder emails to both mentors and students. Appointlet integration with Zapier automated much of our process and, as a result, we weren’t bogged down with menial, time-consuming tasks. We could now focus on raising awareness, outreach, and providing the best experience possible for our users. Ultimately, CVC was able to raise more than $1100!

Nachteile

None! We had a very positive experience.

Vorteile

how easy it is for clients to use it when they find me online. I've had lots of bookings where people loved being able to set up an appointment on the fly.

Nachteile

it would be nice to have a phone app for in office appointments that uploaded to appointlet

Vorteile

Very easy to use, has all the features you could want with a booking tool. The ability for your bookers to 'reschedule' and 'cancel' is great. You can add meeting buffers, customised messages, meeting confirmation processes, accept payment for bookings and more. It just has tonnes of features!

Nachteile

I wish you could delve into the CSS of the booking pages. It would be great to brand up our booking page a little more yellow like our brand, but not a big issue. It gets the job done still, and that's what we wanted it for.

Vorteile

I have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet!

Nachteile

I cannot think of any cons at the moment.

Vorteile

The software has helped me to allocate my time more efficiently.It is easy to use and customize to personal liking.The app syncs with my calendar and is able to pick up when i am available for meetings / appointments.

Nachteile

Sometimes the appointment confirmations go to spam and my clients are not able to take note of the scheduled appointments.

Vorteile

I love that I can create the schedule, check my calendar for conflicts, send the link and let individuals choose the time that works best for them. It's easy to navigate and make changes too!

Nachteile

I've been using the free version but I'm sure there are more benefits to the paid version that would make me love it even more.

Vorteile

The ease of setup and the responsive support staff.

Nachteile

Nothing so far, every problem has been quickly overcome by the very helpful support staff.

Vorteile

The ease and excellent support. I've been using appointlet since 2022 and it was easy to learn, set up meeting types, integrate my calendars, etc.

Nachteile

The .ics file is not ideal. I prefer the 'add to Google calendar' link because it requires less work. I've actually had one person tell me they didn't want to meet anymore because of this .ics file. A bit extreme, but I kinda understand where she's coming from.

Vorteile

User-friendliness. Functionality is superb, I can't say enough about the ease of use. I'd be looking at other booking options and this one is hands down the absolute best. I'm telling everyone.

Nachteile

What cons? There are no Cons with this product. It meets my needs and exceeds my expectations

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Vorteile

It's very user-friendly. We logged in, and the tools were very intuitive to start using right away. We can easily sync with our Google calendars, which creates a lot of efficiency.

Nachteile

Nothing Nothing Nothing Nothing Nothing

Vorteile

It's easy to use and made it simple to sync multiple calendars for availability and created a simple booking page that we can share anywhere.

Nachteile

When a gmail password is changed, we've figured out we need to know to go in and manually resync the calendars in Appointlet. It doesn't necessarily let you know there's a syncing error.

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Warum appointlet gewählt wurde

Zuvor genutzte Software

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Vorteile

Makes it super easy for ANYONE on my team or clients to book time with me - helps me keep my schedule organized

Nachteile

There's not much to not like - gets the job done, syncs with my calendar

Vorteile

Appointlet was super user friendly with the end user and easy to naviagte.

Nachteile

Nothing really, it was pretty straight forward.

Vorteile

The simplicity and adaptability to integrate multiple channels.

Nachteile

Not really a con, but I would implement an option to have personal and company pages under the same account (right now I have 2 Appointlet accounts).

Vorteile

I love how easy the software is to navigate for managing my calendar while scheduling.

Nachteile

I have not found anything I would change on Appointlet!

Vorteile

Appointlet increases my accessibility to students particularly in times of their greatest need. It syncs with my calendars and gives me confidence that all of my responsibilities are managed and balanced.

Nachteile

Can you create a QR code feature for students to use to access my appointlet page? I currently go outside the program to do this. The first QR code generator expired and costs $$$ to subscribe to. I use the QR code on signs that are distributed throughout our school building for student use.

Vorteile

It's easy to use, has many customizable features and it's free!

Nachteile

Some of my customers might appreciate it being in Slovene (our language), but I haven't had any issues so far.

Vorteile

Price the ease in setting up and the number of options

Nachteile

The support and the quick and easy to follow responses to every question and the patience Cris took knowing that I am not the most computer literate person.

Vorteile

I like how it's easy to use. I did have qualms about its interface with choosing dates vs. having a calendar, but it does make choosing the right time easier for clients. We provide links to our clients for meetings and they are able to choose the right time.The free package is also very generous as compared to others.

Nachteile

So far, none. We've integrated it with our email and website. It's doing its job.

Vorteile

Very intuitive and straightforward application

Nachteile

Nothing! Everything was very well explained.

Vorteile

I am excited that appointlet (with the free version) will check for conflicts with multiple calendars and not just one.

Nachteile

I don't think the program is missing anything that I would expect in a free version

Vorteile

Appointlet has been easy to set up and use, and the customer service has been top notch. It fills several holes for me in my online booking needs where other software dropped the ball. I especially like that it supports multiple calendar sync, buffer time both before and after appointments, and separate pages for various appointment types. I haven't been using it long but so far it is integrating well with my current processes.

Nachteile

Some features I think would be really helpful that are missing are:

- a calendar view where you can schedule appointments manually from
- a dedicated customer list where I can see all of the customers who have booked appointments in the past
- a way to override calendar events and schedule an appointment at the same time as a blocked time on my calendar
- ability to make one appointment with multiple location options (ie their house OR via Zoom)
- SMS reminders in addition to email
- low on the priorities but still would be cool would be a custom color picker in addition to the standard brand colors offered

Vorteile

- Good branding options (via logo and text of permalink), no excessive Appointlet branding; different branding available for different meeting types
- Individual schedule availability by type of meeting excellent for round-robin sceduling
- Granularity in meeting preferences results in highly flexible and controllable booking
- Integrated effortlessly with existing calendars
- Rescheduling and cancellations are relatively painless
- Supports multiple video-chat integrations, so we can give the client a choice of their preferred platform

Nachteile

Booking link could be more presentable (especially time picker looks like it comes from a different era)

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Vorteile

Appointlet has clearly been focused on making every aspect of their service VERY USER FRIENDLY and CLEAN IN APPEARANCE. I spent a whole month comparing about 50 different scheduling softwares to use for my music lesson business in Nashville, TN.

- Emails to clients from Appointlet look 100% PRO. Every other service sent sloppy emails that they clearly had not spent time perfecting the formatting and ease of use for clients. Appointlet NAILS THIS.

- The signup widget look, functionality, integration, and customization is head over heels better than the competition. Clients have told me over and over how easy the signup process has been.

- Customer service with Appointlet has been incredible!! I feel like I know the guys over there on the level of a good friend. They truly care about making their customers happy.

- For multi-location businesses like mine who need real time 2-way calendar syncs set up for each manager, Appointlet is possibly the ONLY choice out there to make this happen.

- With group and recurring scheduling being implemented soon I am certain there is no better service out there!

- You can integrate everything with zapier as well!

Nachteile

My only issue with Appointlet is the flexibility of pricing. I wish there was one tier in between the free plan and the premium plan where you could potentially select a couple extra features. I don't need all of what the premium plan offers but I need a couple extra things above the free plan. This is not a huge problem but just a thought for the team to think about!

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Vorteile

The biggest highlight for us was that we could manage all of the scheduling on our end. We've not seen a tool that advertises that, but myself and two support staff were able to create all of the links ourselves. Unless you're at the C-level, you likely don't have someone to manage your calendar for you so to support our teaching staff, this was a huge benefit. Each of the meetings were very easy to create and the best part: a unique Google Meet link each time. That was such a massive benefit to us throughout the process because it allowed for the necessary privacy and security for each of our parent teacher conferences. We love that we had the ability to create an unlimited number of meeting types, essentially one for each teacher, and for free. We also loved how quick your team was to respond--usually it was [SENSITIVE CONTENT]--to answer our questions or troubleshoot. From a user experience, parents appreciated how quick it was. We used a scheduling tool last year that had a long loading time and they would often miss out on conferences--especially if two parents were trying to book the same conference at the same time. All told, we love Appointlet and how easy it was for us to set up, how manageable it was for our staff and how much parents appreciated the user experience.

Nachteile

One of the challenges we had was that on some of the invitations, the teachers did not end up in the Lincoln PTC subaccount and thus, they were not able to connect their calendar. We solved one of those, but a few of those teachers I then had to create a manual appointment set because we couldn't duplicate what we had already created. Some other things are smaller: the links get very long as you duplicate appointments and while you can make custom links, we had to make nearly 80 appointment types and didn't have the time to then change the link--it just added a lot of "clone-xxxxxxxx-clone-xxxxxx" and so forth. Another super small nitpicky one: we couldn't see the titles of each of the meeting types to know who the teacher was. Often it was "Parent Teacher Conference with..." so it was a challenge to quickly locate, but again, that's a nitpick

Vorteile

Appointlet has been a lifesaver. I have been able to indicate my availabilities to my Appointlet page and my actors could simply book their rehearsal slots based on my availabilities. Appointlet also automatically converts the time from the country you are booking from, so my actors and I don't get confused with all of the time differences. I also love that I am able to integrate my Zoom application, and Appointlet automatically creates a zoom room so I do not have to manually create one. My favourite Appointlet feature is the calendar integration, I never have to worry about overlapping my meeting, classes, and rehearsals, because Appointlet takes note of my schedule and automatically adjusts my available times.

Nachteile

In the future, hopefully, each different booking page can have its meetings synced into different calendars as well. Right now I can only sync all my meetings into one calendar.

Vorteile

The setup and implementation are straightforward. Overall it is an easy-to-use software.

Nachteile

The translation process is very circumstantial. It works if you want to translate the basics. But you can't finetune it. And the main problem is that the basic translation has been down from the blue. The support answer could have been more satisfying. They told us that they are using a translation service provider and they have reached the limits of the service agreement so the team is working to renew our agreement. How is it even possible? It is embarrassing. I need an immediate solution since I only use it with translations. I don't care about the other provider.

Vorteile

This product was exactly what our business needed! We operate an 11 location retail pet store that also rescues and adopts dogs and needed a way to schedule volunteer dog walkers in order to provide them with some fresh air. Our organization runs off of G-suite, so to be able to integrate bookings and manage them in Google Calendars was key. Employees at each location are able to control and manage bookings without the need to for a clunky booking application that is overly complicated to use. It's also responsive and integrates with our website more seamlessly than many other options out there. If you have any issues getting things setup they have excellent customer support that is available live right in the app.

Nachteile

The only issue we ran into was group scheduling. The sole drawback to the google calendar integration means that two or more people aren't able to schedule an appointment at the same time on the same calendar. We have two dogs at each store that need walks, so our workaround was to make the appointments staggered by five minutes in order to get two people in the store around the same time.

Vorteile

We have been using Appointlet at my organization for over 5 years. It has been integral in creating a seamless scheduling process that is easy for customers to use, and easy for us to customize and control. We could not have grown as a business by continuing to manually schedule calls. Appointlet has been invaluable!

Nachteile

I would love to be able to implement tiered priority in the pooled availability option.

Vorteile

We're using the free version because we aren't heavy users. We use it mainly to schedule client meetings and presentations. I like that it was easy to make calendars and links for a specific function, and we even made calendars for particular people. All of those are synced to our Outlook calendar to make sure we don't get double bookings.

Nachteile

So far we use the free version, and for something free I don't really have much complaints.

Vorteile

Highly Customizable
Multiple Member Availability
Multiple Meeting Type Availability
Integrations (GoToMeeting, Join.Me, Zoom, Mailchimp, Zapier and more)
Stand-alone site or Easily Embedded into Your Site
Price

Nachteile

Name Recognition
Only One Calendar per User (easily remedied by importing into Google)

Vorteile

I decided to use Appointlet rather than Calendly because their free version allows you to have an unlimited number of events across multiple different booking pages. This allows me to create a different booking page for prospects than clients.

Nachteile

I haven't found a way to create a "standard" availability. Thus, each event you create you have to manually input your availability.