EngageBay CRM – Bewertungsseite 5

Vorteile

Ease of use and pricing was within our budget

Nachteile

Learning curve, however, not any more difficult than any other product

Vorteile

The ease of use and a great experience, especially with a great support team.

Nachteile

Nothing really that stands out as of today.

Vorteile

Ease of use, price and customer interaction tracking

Nachteile

lack of integration with Setmore although I was able to utilize Zapier to make it work

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Vorteile

The simplicity of the program and feature to schedule appointments

Nachteile

Does not interface with Apple mail and iCal

Vorteile

I like the fact that all features are accesible and I can utilize a CRM that runs my business professionally.

Nachteile

Nothing really except that I have to pay for some services.

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Vorteile

I liked the ability to create schedules and plan my tasks everyday and use my completed plan to help me be more productive during the day and efficiently and efficiently get things done.

Nachteile

I didn't like the contacts portion of the software and I think I that's mainly because I don't have any contacts so I didn't get to use this part much

Vorteile

The layout is brilliant, very user friendly from the moment you start. A generous free plan allows you to explore before you subscribe.

Nachteile

Nothing so far! I haven't explored all it's features but I've yet to find anything that I don't like.

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Vorteile

Everything and the customer support and the quality

Nachteile

There was nothing that I least Liked about it

Vorteile

Easy of use. Tech support chat is helpful. Used HubSpot since 2008 and it has simply become way too expensive with upgrades out of site for our small company. EngageBay's niche seems to be offering great tools for small companies.

Nachteile

Sometimes I have to wait on chat service. But maybe I wait a few hours and they 100% of the time they have written back by the time I get back to my desk.

Vorteile

How easily the tracking tools and API can be linked together, and how it conjures up all the complex functionality needed in one package while tricking consumers into thinking it's easier than it is. Despite its incredible capabilities, the gadget is simple to operate and basic.

Nachteile

Having the ability to delete and then add links, tabs, and menus to items that aren't in use would be convenient. Furthermore, social media marketing is just available on Facebook, Instagram, and Twitter. Really, I would want a far wider range of options.

Vorteile

EngageBay is easy to use. Most of the functions is self explanatory.

Nachteile

I don't like receiving to many emails from it.

Vorteile

I am new to Engagebay but have been incredibly happy with the CRM and support received so far. I have tried a few CRM's in the past, and Engagebay is by far the best.

Nachteile

Have nothing bad to report so far. As I have only been using the CRM for just over a month, nothing obvious has stood out to me.

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Vorteile

Ease of use, customer service, automation

Nachteile

Fewer integrations than Hubspot, however this is compensated by functionality

Vorteile

Easy to engage & effective. Well worth trying it out :)

Nachteile

i have not come across anything about it that i don't like

Vorteile

Customer Support is second to none, great features.

Nachteile

N/A. There hasnt been any issues we weren't able to overcome

Vorteile

It had most of the features we were looking for.

Nachteile

My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support staff wasn’t much help either.

Vorteile

To be very honest i have used this service twice only in free trial the functionality is good for sending email and they also provide accurate result but while investigating the email i came to know that they are using mailgun service for sending emails.

Nachteile

The service provider they are using earlier it was very useful for bulk email marketing but now a days they are worst cause they do not change the IPs regularly which necessary to compit in the email marketing today and the same thing facing by engage bay, other wise the software is good for sending emails

Vorteile

My needs are different than most, as I am only using EngageBay to keep track of my phone and email correspondence with the small number of people whom I deal with on a regular basis. I am not looking to promote or expand a business or use the collected information as part of a digital marketing campaign. I use EngageBay solely as a personal tracking system. In that regard, EngageBay delivers what I need.

Nachteile

After signing up as a free trial subscriber, I was being reminded for several weeks that my account was considered inactive as I wasn't using more of the features of the program. Those emails eventually stopped being delivered to my inbox.

Vorteile

Compared to many other CRM tools, it is quite an affordable option.

Nachteile

There is a fairly steep learning curve to begin with.

Vorteile

Great and complete CRM tools, especially the messaging features.

Nachteile

The learning curve can become a bit longer if you try to use all the features.

Vorteile

Customer service is amazing and the workflow is fairly straightforward.

Nachteile

Small learning curve but nothing intimidating

Vorteile

Easy to use and pricing model was very generous for the amount of features you get.

Nachteile

None, but I do wish the free tier offered a little more to get used to the platform.

Vorteile

Ease of use, not a steep learning curve.

Nachteile

Sometimes confusing, a needed improvement in email marketing

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Vorteile

I have used different CRM programs before and have found them complicated. For what I use Engagebay, it is very easy to use and more than effective. I use it to load all my customers and then to manage the contacts. With each company I write a note then set up a task to follow up. This is all I need it for and works very well for me.

Nachteile

I have not used the entire program so cannot comment on this.

Vorteile

It has almost all the hubspot features at a budget

Nachteile

Easy to setup and support from [sensitive content hidden] who helped implement it.

Vorteile

EngageBay is a great piece of software that has all the features needed for a small and medium class business. I can easily manage contacts in to lists and run campaigns on them. Moreover I like the UI which is very easy to use.

Nachteile

It has all the features that are needed for me but still they need to work on advanced reporting and social media analytics.

Vorteile

The ability to work flawlessly without any bugs and issues

Nachteile

Honesly, everything about this CRM is very captivating and I loved it.

Vorteile

Customer support is very good, always available

Nachteile

a little tricky to use in times, so i makes support necessary

Vorteile

Wide variety of options and features. Good customer support. Flexible landing page builder. Good contact management and pipeline management features.

Nachteile

Bit of a learning curve to get started. Landing page builder doesn't have an undo function.

Vorteile

I found engage bay releatively a goid platform. Customer service is excellent.

Nachteile

I found it a bit hard to get around (learning how to use)

Vorteile

I had to come to engagebay with a problem we were having and they were so helpful in sorting this for us. Appreciate the service and the quick responses on live chat, make a huge difference!

Nachteile

Not sure if there is anything I don't like yet!

Vorteile

I loved how easy the setup was. Amaizing service for answering your questions.

Nachteile

Limited on some customization.

Vorteile

Clean UX design, responsive chat support

Nachteile

Every email that I got from their support team came twice. One would say "unverified" and one would not. It made me lose confidence in them since they were probably using their own platform. Also, my ministry requires products to have SSO. They only offered it at Enterprise level which we did not need at this time. That was really the final dealbreaker.

Vorteile

The value and easy of use are the best features for a small organization.

Nachteile

It can be confusing for new users who aren't used to using analytical databases.

Vorteile

Unlimited emails, amazing price, abundant features.

Nachteile

Not all features covered when compared to HubSpot.

Vorteile

Its very user friendly and doesn't experience unnecessary glitches it launches way faster. Its an excellent marketing aid that gives you total control.

Nachteile

It does not allow the building of templates. It needs an option where you can customize your own templates.

Vorteile

It has a lot of features that can be used and each time I check it it's becoming better. 5 years ago when I saw it it has a lot of potential. Now I know it will be growing further

Nachteile

Up until now, it does not have a sufficient knowledge base to back up its extensive features. Though it's easy to use. but having a guide will still be helpful

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Vorteile

Great costumer support and service. They are very responsive.

Nachteile

E-mail verification needed. for SPF and DKIM.

Vorteile

Ability to streamline and automate repetitive tasks, saving time and effort. TSeamless integration with WordPress and other applications. Effectiveness in Marketing Communications, with its integrative approach being particularly valued. It has comprehensive features and excellent support from the Engagebay team. The platform's automation capabilities for emails, landing pages, and forms are also commended

Nachteile

Integration options with third-party tools might be limited, hindering seamless workflow management. Customization features may not be extensive enough for some users. Additionally, the pricing structure might not be suitable for all businesses, particularly smaller organizations with limited budgets.

Vorteile

Accounts for all the necessary elements of effectively managing and tracking customer engagement.

Nachteile

If there has to be a least liked category I guess I would say a bit more customization of reports and workflows would be helpful

Vorteile

This product provides an all in one solution at a great price point. Their customer service responds almost immediately.

Nachteile

The user interface and polish could be improved. I also feel it’s use could be more intuitive.

Vorteile

EngageBay is easy to set up and has good support.

Nachteile

I ended up choosing a product that was targeted specifically for mortgage brokers.

Vorteile

Lots of features and functions-Love the all in one nature of the app (CRM ,Email, Calendar. Planner ,Live Chat) . Customer service is amazing. completing tasks helps me stay on top of offers and lead. The price is reasonable and customizeable
The application offers various reports and analyses to help users better understand their data

Nachteile

Nothing so far.I have explored all of its features and capabilities, but have not found anything i don't like yet

Vorteile

The interface is pretty smooth , inclusive , easy to adapt and multiple funnel creations with custom values in place

Nachteile

I believe there is definitely room for improvement for AI to perform predictive analysis based on the available user data on the data cloud

Vorteile

We have been using EngageBay for a few months now. We still haven't got everything set up that we need, but what we've activated so far seems to be working well.

Nachteile

Coming from another system, it's often hard to stop trying to do things "the way we used to do them". The approach on EngageBay is sometimes difficult for me as an analogue native to follow, but I'm sure that it's easier for others who are more tech-savvy than I am.

Vorteile

Very simple and easy to use interface. Good value

Nachteile

Free plan could use a larger contact limit

Vorteile

UI / UX . ease of use and tracking metrics

Nachteile

multiple template creation is possible but , difficult to find the exact templates when required

Vorteile

Easy to use and edit. Good suggestions In l

Nachteile

Price but it's the cost of doing business

Vorteile

EngageBay is the ultimate platform for businesses just starting out. It offers an efficient way to track leads and create powerful marketing campaigns. With EngageBay, you'll have all the tools you need to grow your business and reach your goals.

For me, it really helped me to get started and stop using spreadsheets or notebooks.

Nachteile

Don't expect to be something like HubSpot, but also don't fall into the trap of thinking that you need all of its features. Start small, try it out, and as your business grows and you see more results, think about what else you may need.

Vorteile

Task management very simple and the notification truly works, that's great.

Nachteile

I didn't find any video with explanations of how to work with CRM or I didn't know where to look.

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