Zight (formerly CloudApp)

Vorteile

It's easy to use and I like the speed at which I can access it.

Nachteile

The fact that for the last year it keeps crashing and not recording. Or worse still, when you've done a 10 minute training video it gets stuck on upload and then you have to redo the video.

In fact I've had this happen 3X today alone, which is why I'm now writing a review out of frustration.

Vorteile

Used it daily when it was still Cloudapp, now with new branding the software unfortunately is buggy and there are no updates. Looks abandoned.

Nachteile

no development (no new features), no Android app, no filters, cannot screenshot a full website (scroll). MacOS app not working on my M1

In Betracht gezogene Alternativen

Warum Zight (formerly CloudApp) gewählt wurde

Vorteile

Surely, communication is precious and it is a key ingredient to success in any organization. Managed communication saves alot of misunderstanding and unnecessary chaos. I advocate for Zight for well managed communication both internal and external. I have three major pros:
Quick response, cost effectiveness and ease of customization.

Nachteile

None. I have no cons for Zight. It has eliminated misunderstanding and built the spirit of togetherness.

Nachteile

Bugged out too much, constantly some issues.

Vorteile

Easy to use: Zight is simple and easy to use, you have all the basic functionality you'd expect from a tool like this, where you can trigger the screenshots with shortcuts and record your screen by clicking 2 buttons.Multiple features and options: The tool is flexible, in the sense that it allows you to take screenshots, record your screen, upload files, record gifs, and annotate on images, basically everything you need and expect from a tool like this.One of the best editors: The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease.

Nachteile

Many of the features were broken for a while they were still CloudApp, fortunately they have fixed many of the issues and the tool is way more stable now.I'd love to see improvements on the UI side of things, perhaps just a refresh to make this tool look more modern.Some improvements to the elements (arrows and shapes) provided in the annotate option would also be welcome, to make sure the files that I share with customers look more professional and high-end.Would also be great to have the ability to record calls using Zight, which right now is not possible as it doesn't record the audio from tabs in the browser.

Vorteile

Is simple to use and works fast.
We have a personalized domain and logo (the size of the logo could be a bit bigger IMO).

I like to use the "copy direct link" when I'm sending emails with inline images so my storage is not depleted as quickly as it used to. Would be great if the direct link included our domain.

Nachteile

There's no advanced annotations for our clients, so now 2 way communication/annotation. We had found a workaround integrating userback.io using the option to include javascript but they removed that option. So we stopped using cloudapp for that use case and are using userback.io directly.

Vorteile

I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop.

Nachteile

I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug.

In Betracht gezogene Alternativen

Warum Zight (formerly CloudApp) gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Zight (formerly CloudApp)

Vorteile

CloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software.

Nachteile

The landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program.

Vorteile

I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos.

Nachteile

This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users.

In Betracht gezogene Alternativen

Warum Zight (formerly CloudApp) gewählt wurde

Zuvor genutzte Software

Vorteile

CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great.

Nachteile

I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping.

Vorteile

CloudApp provides easy-to-access (via the system tray in Windows) screenshot and video recording ability that automatically uploads to the cloud for easy sharing. I've found it invaluable for taking quick information screengrabs that I can send to clients to show them how to do something, as well as for capturing stuff that I need to send to teammates for information.

Nachteile

It can occasionally crash or hang, and you have to restart it to get it to work again. The user interface for the video recording can feel a bit clunky and hard to understand at first, but once you get the hang of it, it ends up working fine.

Vorteile

Storage capacity is the best feature in the cloud app and you can find your data easily and securely

Nachteile

Increase the storage capacity of the users who are using free this software

Vorteile

This is one of those tools that many people won't realize they need until they get used to using it.

Yes, if you work in a support team then the usage case is obvious, and it excels at support, but it is so much more than that.

How often do you have to try to explain something to someone and it takes forever in words, but a quick screenshot would do the trick. Problem with a screenshot is you have to remember the key combination to take it. Then you have to open up your email. Then attach the file to it, etc. With Cloudapp this is all simplified to an amazing degree.

But it goes further than just screenshots. How about sending a 1 minutes video to your telco showing them that there is a problem with your bill, or even sending a document to someone without having to attach it to an email.

Trust me. This is genius.

Nachteile

The only little niggle is there are very occasionally glitches or outages, but to Cloudapps credit they do get them sorted and they are very polite at responding to emails.

Vorteile

The reason we chose CloudApp is the MacOS integration in the menu bar. We used WeTransfer before, which required us to go to their website to upload files, but CloudApp allows us to just drag and drop our files to the menu bar, and it creates a shareable link for us.

Nachteile

CloudApp successively increased its pricing, without much justification and added features. I was quite disappointed to see the lack of new features over the last 2-3 years. Also, storage prices dramatically decreased over time, so it's hard to understand why they keep increasing their prices.

Vorteile

It's incredibly easy to use and reliable. You can take a simple screenshot, a gif, a video, and annotate it all within the app. It's quick, it's versatile, and it's incredibly functional. I use this tool every day, for every blog post, and for a number of different things. As a sales rep I used it for entirely different but equally important tasks.

Nachteile

The only thing I wish I could do that I currently cannot is to go back into an annotation I've made after I saved. Sometimes I realize I've forgotten to note something, drawn a border incorrectly, or some other minor edit and am unable to go back into the original screenshot/gif to fix it. It's not a terribly big issue because of how simple it is to go back and take another screenshot or gif.

Vorteile

It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello.

Nachteile

There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review.

Vorteile

I love how quick it is to snap a screenshot and paste it into a slack conversation. I don't have to save an image to my computer and pollute my desktop, i simply copy paste the link and it expands nicely into the conversation.

Nachteile

I don't need to receive an email every time someone opens a link i've shared, but i can probably disable the function, i just haven't done it.

Vorteile

CloudApp is a lifesaver on a daily basis! I use it to make sure I'm understanding I'm on the same page as my clients, to send screenshots to help instruct them on how to use something, or to collaborate with my teammates. I absolutely love that it automatically copies the link for you to paste into an email or Slack too. For such a simple software it absolutely crushes it!

Nachteile

I feel like screenshot or video editing can be a little buggy at times. Sometimes it won't save the changes I make which can be annoying to have to go back and re-do them.

Vorteile

Cloudapp replaces the system screenshot macro (If you want it) which makes integration into current workflows seamless.
Cloudapps mark up and quick edit tools are actually useful, and fast!
Custom domains for the links you're providing.
Asset expiration.
Photo, video, GIF.

Nachteile

There's nothing I don't like about Cloudapp. It does what it says and it does it well. I'm glad to have Cloudapp installed and use it easily hundreds of times a day.

Vorteile

It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast.

There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp.

Nachteile

Small screenshots don't always come out readable without clicking on them and waiting to see what it is.

The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise.

I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v

I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered.

Vorteile

As far as communication online is concerned, nothing communicated better than visuals. Cloudapp has been a must have for me in communicating with vendors, partners, customers, and my team.

The Chrome app really makes it easy to share a website and add annotations, which is how I use it the most.

Nachteile

There isn't anything to dislike really. Could maybe use a mobile app though.

Vorteile

I use this all the time to send quick 'training' videos to my team and the product has been continually updated to include different styles of recording. Never had an issue. I also like knowing when the team member has viewed the video (and in many cases, watched it multiple times).

Nachteile

Nothing really to speak negatively about. It does log me out more frequently than I'd like, probably every 2 weeks or so and I have to log back in (minor inconvenience).

Vorteile

Love the ability to take screenshots and attach it into an email or drop that into Slack
Love the ease of use
Love that it allows for video taking, though I haven't used much of that feature yet

Nachteile

It requires a fair amount of updates in order to get access to the latest features. And sometimes it crashes.

Vorteile

I have used SO many screen capture apps and this is the best among all the free ones I have tried. It annotates easily and even allows me to move arrows around as well as text. It captures easily with a hotkey. It captures video easily and uses a microphone to record along with the screencapture. It stores my captures for later retrieval and sharing. I struggle to think of something it can't do well!

Nachteile

It would be nice to more easily delete screen captures but to me that is this app's biggest failing, so it's pretty good!!

Vorteile

CloudApp has smoothened our workflow. Perhaps it was the best find for us last year.

Take a screenshot on your machine and it automatically gets uploaded on the cloud and you get a custom URL to share. All happens in seconds.

Nachteile

Video and gif capabilities can be made better.

Vorteile

As the Head of Support, I use CloudApp on a regular basis. Sharing images, video demonstrations, and GIFs are simple and quick, and our clients like being able to see a video by clicking a single link without having to form an account. The ability to annotate also streamlines the process, and sharing is as simple as sending them a link, to which they may respond directly on the picture and video page. It's a comprehensive screen-capture video solution. It may be found in the Chrome taskbar. Intuitive and simple to use.

Nachteile

There are occasional problems, as with most things, but the one that irritates me the most is that trying to screenshot a whole web page frequently fails. Despite the fact that you have the choice to complete the entire page, it will just do the visible section. The security to log in might be frustrating at times. I understand wanting to secure an account, but for me, it's simply screenshots and doesn't require that kind of security; nonetheless, I can see why they have it.

Vorteile

CloudApp is a very powerful application with a lot of useful features.

Nachteile

There is a slight learning curve about what all CloudApp can do.

Vorteile

1) Huge time saver.
2) A much easier way to show my team (or friends) a visual to answer a question.
3) Works extremely well in my support team

Nachteile

1) It doesn't have a Gmail/Chrome integration.
2) They don't have a great mobile app. There's a few in the App Store but none of them give as good as an experience as their Mac desktop app.

Vorteile

Ability to do a screenshot, annotate or take video. I don't have to download or save it, just grab the url that's automatically added to by clipboard and drop it where I need it. I love that I get an instant alert once it's been accessed. Being able to quickly make an animated gif is SUPER helpful for marketing and customer support functions.

Nachteile

The interface is a little slow at time and the the controls are on the smaller side so you have to be careful what you click on.

Vorteile

I like a bunch of features with CloudApp:
1. Screen recording
2. Annotation
3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost
4. Their online storage also allows to create folders which helps to manage files on the cloud
5. Many times we used to use wetransfer for file transfer, now we use cloudapp

Nachteile

Sometimes it has hiccups when the windows is rebooted/turned on

Vorteile

It is a convenient way to quickly record yourself, your screen, or both. The fact that the recorded videos are automatically uploaded and the only thing I have to do is send the link to my co-workers is very helpful. CloudApp has become my number one way to communicate with my team.

Nachteile

The dedicated app seems to have a problem with my operating system, I needed to adjust a few things in order for it to work. In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times.

Vorteile

I've used CloudApp since 2012 including some of their paid plans. It's easy to install the app and it only takes up a small space in my menu bar. I love how easy it is to upload by dragging and dropping or manually selecting a file. It's also nice that they'll host your files on their servers so even years later, I can find old files and share them again.

Nachteile

Over the years they started to make features only for paid accounts which forced people to pay for the app. It's a minor inconvenience for us since we use it in a web development agency, and it's a crucial part of our sharing workflow, but that could potentially turn people away and make them use alternative apps like Dropbox.

Vorteile

CloudApp upgrades habits we all have using desktop software (copy-paste and taking screenshots). You don't have to learn anything new--your habit suddenly just works better, and you can never go back.

Vorteile

Shortcuts for everything. Really fast option for a screen share with comments for other persons. Shourctus for everything. I can't imagine daily work without cloud app

Nachteile

I don't have. in these 5 years of cooperation, I needed support only once

Vorteile

I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.

Nachteile

They don't have any customer service, what they have are account managers who always try to upsell you.

Vorteile

The ability to capture screenshots and annotate them with comments or arrows. The ability to capture videos as well as gifs has enabled me to be more productive. As a Product Manager, I can enhance my documentation efforts by bringing in a visual component to requirements and bug descriptions. It has helped me writing feature walkthroughs as well as explain competitive product offerings to my team.

Nachteile

Every once in a while, I have observed that the tool's library shows captured screenshots which I hadn't intended to capture. It may be due to the fact that the shortcut keys on the keyboard (Ctrl+Alt+Shift+5) are close to a frequently used shortcut (Ctrl+Alt+Del). It's either that or maybe it's just...fat fingers!

Vorteile

Once installed, CloudApp works very well, with options for creating GIFs, recording video and more. There are integrations right out of the box for Trello and Slack, and a variety of ways to annotate and share.

Nachteile

I use Droplr, too, and in some ways I still prefer its UI/UX, though CloudApp has improved by leaps and bounds over the past year or so. It's been recently bought by Microsoft—which can be a good thing or a bad thing (consider the Wunderlist saga). Time will tell.

Vorteile

I love how fast everything gets generated and how easy it is to use. I work on the frontend team at my company, and I'm always sending videos and gifs to our designer for product review, as well as to our PM when filing issues. It's incredibly helpful to be able to take a quick video to show navigation flow, testing results, and edge cases, and it's way easier to have a visual than it is to explain things in technical terms. It's also wicked useful for remote work-- holiday season has made things kind of funky with everyone working from home, but I don't feel like I've lost on communication this time of year thanks to Cloudapp.

Nachteile

There are times I wish I could annotate or crop videos. I will say though, Cloudapp has been great about steadily adding features, so I'm not too worried/it's not even a pressing issue haha.

Vorteile

I'm a former Snagit user that recently picked up CloudApp on an Appsumo deal. I'm glad I did, because this software has essentially replaced Snagit and helped me communicate ideas quickly with everyone including clients, customers, family and friends.

The software sits in your system tray and allows 1 click recording or capturing of GIFs, video or screen. And once the capture is taken, it automatically uploads it and copies the link to your clipboard.

Other helpful features include...

Analytics
Link shortening
Annotations
Search feature (priceless)
Comments (can be disabled)
Sync

If you need a quick way to record screens and share them, this is it.

Nachteile

I don't have any cons to list on this one. Everything from the UI to the features are well designed and operate properly.

Vorteile

We use CloudApp on a regular basis because of its ease of use for both users and customers. We mainly use it for support, helping users of our product understand where to find certain features, and making quick recordings for our help center articles or guides. I love how I get notified when users view my clips.

Nachteile

Depending on how long the recording is, it can take some time to upload. I also wish there were a few more options to annotate, but for the most part, it is pretty customizable.

Vorteile

In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.

Nachteile

Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.

Vorteile

I'm a teacher. CloudApp has been very helpful for me. I share all kinds of file with my students. I've recorded tutorials and even shared PDF files. It's a great tool to have.

Nachteile

I can't think of any cons. Keep up the good work, guys.

Vorteile

CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps.

Nachteile

I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording.

Vorteile

Allows me to create very short explanatory and demonstration videos to share with my collaborators.

Nachteile

Very insecure platform. Recurring large file upload and download failures. The team must make an effort to develop other features with security as a priority.

Vorteile

The fact that is an one stop shop for several steps that it would normally take to put together a tutorial file or tool. I can create up to 1 minute explanations on video with annotations and even emojis... Plus, I don't have to worry about making the animation for the gif, hosting it or nothing else, I just copy the link and that gif is on my e-mail before I know it. Love the gifs.
I also can save any screengrab and it makes them searchable, which is very helpful as I'm normally one to screenshot things for later but then I never find them or remember what I saved. This tool just organized every loose thought for me.
The analytics have been particularly useful as well, to make sure when our users got their information and if they are following up or not.

Nachteile

Could use folders for even more organization. Plus, if I have to download all my files at once I would have to go one by one vs. having an option to just bulk download everything I have saved in CloudApp-That's a con for me, but it's not a big deal anyway.

Vorteile

With one simple shortcut you can create a screencast (Video or GIF), screenshot (with or without annotation) and send to your users in chat. Cloudapp has greatly increased our Support teams productivity.

It is also very useful for building reports or knowledge base internally as you can simply drag and drop the screenshots or screencasts to Atlassian. Very helpful when creating internal documentation for other agents.

Nachteile

It would be a great addition if the video screencast would also record audio (like screenflow) as sometimes we need the audio recorded as well which is happening on screen when trouble shooting or recording bugs related to the product.

Vorteile

I use screencast o Matic and cloud app I had a massive launch video and decided to use the system.

***** BAD MOVE ****

They only have a 2 gig limit and my first 280 views blew my data and left my 11,564 with a message NO MORE DATA CONTACT USER>

What a pain in the arse! Thanks, guys, you left me to deal with 100's of emails to deal with.

So, I paid for an immediate upgrade. You tool my money. and It didn't work.

Would I use you again, NO. Not for any B to C. No way.

Nachteile

The customer service and chat support is terrible. The earliest I could get hold of someone was 2 days by making a time to meet someone. I needed help URGENTLY and not one reply.

Vorteile

CloudApp is one of the most handy tools for sending email attachments - even videos. Im a Mac user so it sits in my top toolbar. I simply drag in the attachment(s) and it creates the archive and link automatically. Not only that it copies the link to your clipboard so you can just paste it right into your email. It will "ding" and then you know its uploaded and ready to share. Short videos are really easy to make as well but selecting a screen area, pressing start and you ready to go.

Nachteile

My biggest complaint is that some servers detect the links as spam or untrusted. So in some cases the link will not work. Not sure why this happens but think there are some using the cloud app service who may be abusing it, thereby flagging spam filters. Ive tried to add a custom domain to the short link it creates (service allows this) but it does not seem to help this problem.

Vorteile

I LOVE how easy it is to share (or save) screenshots with your teammates. Once you've installed the app, is as simple as just pressing the keyboard shortcut, select what you want to record and presto! A link is automatically copied to your clipboard and sharing takes "paste", and that's it!

Aside from taking a full-screen screenshot or a partial one, you're able to record your screenshots in a video or a one-minute gif. It helps when you want to explain/show your teammate a process.

Nachteile

I don't have anything negative to say. The app has a bunch of cool features, but I only use it to share screenshots/recordings quickly to my teammates and haven't had any issues with it.

Vorteile

I got it on sale. It lets me use my own branding and subdomain. It's light on any computer even my slow laptop. Frequent updates and new features. Customer service is super responsive. It's like an online database of all my screenshots vs my older to go software which would only take a screenshot and save it on my local computer.

Nachteile

There has been a problem with the annotate tool on Firefox on both my home computer and my laptop which prevents me from annotating any of my screenshots but I haven't really contacted customer service about it. It might be related to a plugin on my browser or something. But I don't really use that feature that's why I don't bother asking customer service about it.