Houzz Pro

Vorteile

Simplicity of use. The 3D modeling is very useful.

Nachteile

Difficultly in finding items in modeling.

Vorteile

I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups.

Nachteile

I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least.

In Betracht gezogene Alternativen

Procore und Bluebeam Revu

Gründe für den Wechsel zu Houzz Pro

The price for the functionality fit my budget and need at the time. My business is small and only need this software for residential, any commercial construction is bid differently.

Vorteile

User friendly platform. Unparalleled customer service. And basically all the help you could need in operating a trade company.

Nachteile

I can't think of anything. I say that because there were things we didn't like and Houzz either fixed it or taught us how to use so we learned to like it.

Vorteile

Everything I need to run a multifaceted construction business, in one place. Keeps everything organized, and all team members and clients on the same page.

Nachteile

Learning the necessary order of operations through mistakes and trial and error. I'm struggling with proper invoicing and change orders. How much operating capacity of my computer the program uses (LOTS)

Vorteile

LOVE the 3-D layout ability to give my client an impressive walk through and a great way to show changes they request before literally hacking into a wall and them not liking it.

Nachteile

Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.

In Betracht gezogene Alternativen

Jobber

Gründe für den Wechsel zu Houzz Pro

We wanted the 3D layout. My recommendation to anyone at this point is to go with Jobber and myDoma for the walk through and layouts. SO much of a better experience, better QBO integration, better customer service AND the two combined are cheaper.

Vorteile

The entire package is a wonderful software for contractors. The estimates look amazing and my clients love them and the client portal.

Nachteile

The latest update combined the labor and material. Now I can not see what the overall cost of material is for a project.

Vorteile

The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money.

Nachteile

Support is also disappointing.
For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem.

System Speed:
The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields.

Ease of use:
The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate.
This, of course, would result in slow performance.

However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system.

Vorteile

Client/Leads module, one of the best I have seen (and I have seen a lot).
Marketing module makes it so easy to create and send campaigns at any level of expertise.
The estimating and take-off module is miles above other software in it's category.
The 3D Floor Plans Tool - so easy to use and the accuracy is awesome, I have wasted so much time playing with tool (and I mean that in a great way.
The interface is very user-friendly and easy to navigate.
Converting the leads to a project is so seamless and easy.
The invoicing module and client interface all top tier.
The schedule module is so easy to use for anyone.
The dashboard is easy to navigate and follow.
Ideabooks & Mood Board are such an awesome feature.
Tasks are also great.

Nachteile

The "Certification" is very lacking, it doesn't deep dive into any of the modules except the 3D Floor and even that is lacking.

The entering of project "outgoing" money is very lacking.
The financial reporting capabilities is also very lacking.
Have to invite subs and vendors to add them to the projects is aggressive and unnecessary.

Vorteile

the ability to find anything your looking for as far as design and to know Houz Pro certified contractors are some of the best in the business.

Nachteile

as it keeps getting simpler and more features are added it's really a 8/10 rn but could be a 10/10 with a few upgrades in the next couple years

Vorteile

I like the project through put taking it from Preston to complete

Nachteile

It is very one dimensional. The takes are mediocre at best for exteriors.
Customer service has been poor since I have bought the subscription.

Vorteile

This is an easy to use and intuitive application that has helped to streamline and concentrate tasks in my business.

Nachteile

I have found some modules to be oversimplified.

Vorteile

Houzz provides good support to new business owners from how to get leads to how to manage and track projects. They set up the business owner with an account manager and the person I get to work with, [sensitive content hidden] is very knowledgeable and helpful at the time of making marketing decisions. I have enjoyed how easy it is to manage my website through houzz. From the design of it to the content that goes on it, I can change things myself at any time or request the support from a houzz specialist to advise me on what would work best. Houzz also has packages that help you expose your company at a local (city) and nation wide levels.

Nachteile

Houzz offers the option to buy marketing packages that expose you to different cities through adds but it doesn't offer the direct purchase of leads. You get to pick the level of exposure you want to pay for and this gets measured by clients interactions with company's houzz portal or website. I find this challenging specially if you are just beginning to build a brand/company, and although I have been satisfied so far with their service, I wish they offered the option to purchase leads in the future. I think this would help diversify their product and help business owners have more tools of generating new clients.

Vorteile

Takeoff software is great. We mainly use it for digitizing plans for takeoff purposes. I need to learn how to integrate it in to the estimating part and project management but have not been able to learn that yet. The learning curve is a bit difficult if I am not able to directly communicate with a technician. It can be difficult to speak with someone when you need it to answer a question quickly.

Nachteile

I like all of the what house pro does but I need to learn to use all aspects of the software as we mainly only utilize the takeoff part of it.

Vorteile

I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development.

Nachteile

API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities.

Vorteile

The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need.

Nachteile

Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future.

Vorteile

-Software for bids is easy to use
-Gives a nice detailed lay-out for customers to understand

Nachteile

-Poor value for the money spent.
-Most leads never respond via phone, text messages, app messages, thru app calls, emails or any other way.
-Account managers phones when call are ALWAYS busy.
-Some of the rudest staff when you ask for help on constituent issues with Houzz.
-They tell you things you want to hear (such as having pricing for all materials that i use list) I asked very detailed questions about what i was looking for and many parts were not true

Vorteile

We were originally sold on the concept of Houzz Pro and what it could suppossedly provide but this excitement for a potential solution for our company turned into disappointment. The service was lackluster, product underperformed, features were promised and never supplied. Basically we were lied to from the beginning.

Nachteile

At this point in our contract with houzz pro, I would say that we are completely over this product and company. DO NOT USE THEM. They lied to use regarding the extent of the products capabilities and when asked if we could cancel the service due to lack of product capabilities, we were told that it was not possible.

Vorteile

Comprehensive set of features can work for most small businesses of varying focus within the building industry

Nachteile

Tools lacked the depth to be top-tier options in the space. While the breadth of the tools is great, being able to do more with each individual tool would be welcome.

Vorteile

Nothing. Can't think of one good thing about Houzz Pro.

Nachteile

Complete lack of customer service, we are paying for Houzz pro to get leads but they rarely if ever send leads, and when they do the leads are awful.

Vorteile

Integration, estimates, leads, accounting, 3d floor plans

Nachteile

Quality of leads is very poor, I'm been with houzz for the past 4 years and haven't done any job

In Betracht gezogene Alternativen

QuickBooks Online

Gründe für den Wechsel zu Houzz Pro

Leads Management, floor plan tool, project management

Vorteile

With Houzz Pro I'm able to manage my customers and projects with efficiency and stay highly organized. Using the takeoffs side of the program I have been able to develop standards in my estimating and templates to speed up the process.

Nachteile

The customer section is built for working with one client per project. I'm a deconstruction subcontractor that works with big General contractors that have multiple project managers, and estimators that I work with. That part gets complicated for me at times.

Vorteile

The estimating feature. We love the options we can adjust to customize our estimates to fit our business's needs.

Nachteile

That the estimates can't be permanently locked for the clients. The estimate is a live link so if you don't change the settings back before a client re-clicks the link, they can see all your internal prices. Also, the floorplan layout is great but lacking in options for finishes and it would be lovely to have a deck/screen porch feature.

Vorteile

Integration with marketing, design tools.

Nachteile

It is slow, it does not have a lot of integrations, or access to use APIs, webhooks and other type of data for sales as well as it needs better time management and cost management features like geotagging for time slip.

Vorteile

The versatility of it is one that I often share with my colleagues. From the Room Scanner to the Scheduling. It really aims to be an end-to-end user product for managing a project full cycle.

Nachteile

That I have to purchase multiple seats for each user in my organization. I would like if it had the option to link items in my estimate to industry pricing or to connect with certain vendors or a pricing matrix such a Home Depot etc. Also there are times when I outsource my takeoff and estimating and i get my data back in excel - It would be great if Houzz was setup to parse the data from some columns so I can send the estimate from the Houzz platform.

In Betracht gezogene Alternativen

Procore und Bolster

Gründe für den Wechsel zu Houzz Pro

I was already enrolled and satisfied with the service I was getting.

Vorteile

I liked the idea of getting more customers and growing my business. That did not happen in reality.

Nachteile

They would not allow me to cancel my account mid term and kept charging me monthly. The subscription cost more than the amount of business gained in the 2 years i had the service.

Vorteile

Good to continue in house development, adding new features and good User interface, listen to customer, and continue improving

Nachteile

Still missing some critical functions and information such as:
1. Gantt chart, the tasks marked completed did not show unless we click in
2. I am still having some issues and with bid , trades cannot open bid to submit.

In Betracht gezogene Alternativen

Procore

Warum Houzz Pro gewählt wurde

User interface is boring, hard to learn,

Gründe für den Wechsel zu Houzz Pro

User interface and potential marketing and lead

Vorteile

Love that it has the option to provide a well rounded service from start to finish in handling clients from lead stage, to design, quotation proposals and build management. Not many options out there that combine design and construction components in one program.

Nachteile

Leads that come through are hit and miss. A lot of scam leads. However, have had some very successful leads.

Needs little better handling and efficiency across the system and better user friendly interface for the app.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Salesforce Sales Cloud, monday.com und HubSpot CRM

Gründe für den Wechsel zu Houzz Pro

That it co-ordinated both design and build together

Vorteile

I love the all start to finish features. It's really cool and the more I dive into it the more impressive it is.

Nachteile

Setting it all up. lol! Honestly the set up of anything is the most tedious work. Looking forward to having selections and templates established.

In Betracht gezogene Alternativen

Procore

Warum Houzz Pro gewählt wurde

Was not utilizing or doing things on the scale we needed them too.

Zuvor genutzte Software

Jobber

Gründe für den Wechsel zu Houzz Pro

You guys have all the features including the interior design tools that we use as a build & design company!

Vorteile

I like that it's a suite of tools - everything in one place.

Nachteile

Deficiencies - at least for the project types I work on - with the editing capabilities of the estimate tool

In Betracht gezogene Alternativen

QuickBooks Online

Gründe für den Wechsel zu Houzz Pro

I had to move fast and everything from tools to customer support has enabled me to do a lot quickly. To add, Houzz Pro tech support is fantastic. I've requested features that are being reviewed by the technical team and I haven't received any follow up on those but overall an excellent suite of tools.

Vorteile

so many different options. If i ever have any questions i get a fast response.

Nachteile

i don"t have a place to do contracts. And i wish when i did the estimates it would automatically give me the price for labor and materials.

Vorteile

The ease of use and setup were key for me when I first started. The staff was eager to help get me started and are still just a phone call away when I need help or have questions. The estimating "program" is extremely helpful... I use it every day! The "Layout" and 3D design "program" is awesome for when I design a new kitchen or bathroom renovation.

Nachteile

Sometimes the updates and changes to the programs throw me for a loop, however, the staff always help get me back on track.

Vorteile

We love Houzz Pro and its ease of use! I love that we have everything all in one place. Houzz Pro is user friendly, and we love that they are constantly updating it to make it the best of the best!

Nachteile

I don't think there is anything that we don't like about Houzz Pro.

Vorteile

We enjoy the vast verity of program material and uses.

Nachteile

We wish that the 3D had better options for the basic library, including being able to build decks. We would also love to see an option of uploading plans and having the system automatically do the takeoffs.

Vorteile

My favorite features about Houzz Pro are all the ones I use, since those are the only ones I know how to use. I’m so busy, but I need to take time to learn other features.
LIDAR capture, floor plan editing, project management, estimating and invoicing, file upload, price catalog, And there’s more

Nachteile

I don’t like paying $99 a month, but nothing else compares with Houzz Pro at this price.

Vorteile

Everything I need is all conveniently located in this one App. From customer acquisition all the way to billing and even renderings.

Nachteile

Most of the problems I've found have been resolved. There was a point in time where the estimates were frustrating because of the constant saving. But I have not noticed that issue anymore.

Vorteile

Houzz Pro really thought of everything. The attention to detail helps our projects run smoother than ever before!

Nachteile

As a whole, Houzz Pro is amazing and the things I like least just seem picky. That being said, one of the issues I really wish I could change is that once a project is created, you can't delete it. During our training, we created several test projects and they are now just fluff.

In Betracht gezogene Alternativen

Procore

Warum Houzz Pro gewählt wurde

Contractor Foreman was awful; crashed all of the time, errors constantly, hard to understand and hard to use

Zuvor genutzte Software

Contractor Foreman

Gründe für den Wechsel zu Houzz Pro

Houzz Pro was cheaper but had most of the same tools

Vorteile

Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles.

Nachteile

I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors.

In Betracht gezogene Alternativen

Procore

Warum Houzz Pro gewählt wurde

started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software.

Zuvor genutzte Software

Procore, QuickBooks Desktop und Sage 100

Gründe für den Wechsel zu Houzz Pro

More complete package and economically feasible.

Vorteile

From a software perspective the platform seems fine. We evaluated it for use but decided not to proceed with a purchase. Unfortunately, due to an administrative oversight, we failed to cancel the free trial and have been being billed for the past 12 months for a product that we neither used, needed nor wanted. After attempting to contact the company - they refused to process any refund or cancel the subscription. So they continue to bill us. As a small business this is a non-trivial expense. Very unethical business practice.

Nachteile

Houzz pro has demonstrated deplorable & predatory business practices. While we respect their prerogative to adhere to every letter of their trial policy - we find their practice to be extremely unethical. After contacting them to inform them that there was an oversight in the cancellation of the subscription - they refused to stop billing us for the product, even though we never used it beyond the trial date. We are a small business and this is not a trivial expense. As a business, they certainly have the ability to practice ethically and cancel subscriptions in the cases of administrative oversight, given evidence that the product was never used beyond the trial date. Throwing their hands in the air and pointing to the policy as though they are powerless to do anything is extremely disappointing. Even if they kept the payments for the first few months of the oversight and then canceled the subscription, that would have been acceptable.

Vorteile

I like the ease of set-up, the multiple available features, the availability of help and feedback from Houzz associates. For a company our size (2-5 employees) it is an affordable alternative to other project management software that is usually exorbitantly expensive.

Nachteile

Some of the features are still a little wonky, but the company is still actively trying to improve the product so it's not a huge problem.

In Betracht gezogene Alternativen

Contractor Foreman

Warum Houzz Pro gewählt wurde

UDA is super expensive and we didn't use all the features for the price. Houzz has more applicable features for our company and we've worked with Houzz in the past so we already had a basis of trust.

Gründe für den Wechsel zu Houzz Pro

Again, Houzz has more applicable features for our company and we've worked with Houzz in the past so we already had a basis of trust.

Vorteile

Our organization moved from another system to Houzz Pro primarily for the ease of use for the field team members. The one stop shop

Nachteile

not the same capabilities on the app vs desktop version.

Vorteile

Takeoff Software is ok for what I use it for.

Nachteile

Glitchy at times and price increase. Better options for doing take off for the same price.

Vorteile

The one stop shop solution for construction project management, from lead to takeoff to negotiation to closing to completing the project.

Nachteile

we sometimes get leads that are very hard to get a hold of.

Vorteile

One of the greatest advantages of this software is its ability to consolidate everything in a single location. This centralized approach makes tasks more efficient and convenient.

Nachteile

I believe there is a significant feature missing from this software that is crucial - the ability to create a comprehensive system with multiple costs that can be regularly updated, like an analysis of unit prices. This feature would streamline the process by calculating all necessary materials and labor costs automatically. Building a wall, for example, requires various materials such as wood, nails, and waterproofing. It would be beneficial to have a database to display the actual cost of the project accurately.

Vorteile

The user interface is easy to use. Leads are well tracked/simple to make notes. Any changes made to our website, which is through Houzz as well, are easy to make from the Houzz pro web application. Their customer service has been helpful when we need to make adjustments.

Nachteile

Only one 'admin' can be a 'super user' of the site. I understand the thought behind this, that you don't want too many cooks in the kitchen, however, it would be great if you could more easily assign roles to admins rather than having one super user with all the power.

Vorteile

Honestly there really wasn't anything outstanding about Houzz Pro. If the services, they sold us on would have worked it would be an ok CRM but a lot of it was useless. Lack of being able to show elevations,

Nachteile

Glitches in the system. System very slow. Inability to organize files and access them in a quick manner. Lack of knowledge of customer service. Lack of response for helping through our issues. Lack of wanting to resolve our dispute. Ignoring our desire to cancel and threaten with collections.

Vorteile

You have everything you need for your business

Nachteile

Lots of the features don't work on mobile devices. It's so complicated that you need training courses and a coach to be able to use it effectively. Also Don't think that it's right that it is a 12-month contract that you can't get out of

Vorteile

How easy it is to measure and the new AI is fantastic.

Nachteile

Sometimes i need to create a project when measuring with droid when it is still a lead.

Vorteile

Take off feature, and the online estimates.

Nachteile

Did not integrate with Quickbooks, Employee Clock in/clock out feature did not work properly, 3D rendering software was glitchy and not user friendly, no way to capture allowances for finishing selections, pricing increase was over 400% after first year.

Vorteile

Houzz brings a decent amount of traffic to our website

Nachteile

We find it very difficult to actually reach the customer once we are sent the lead. The phone numbers Houzz provides does not typically work for us as we are therefore unable to reach the customer. So far this year we have been unable to convert a single Houzz lead to a sale.

Vorteile

The professionalism it allows to your business, multiple different programs as well as the 3D builder program is great

Nachteile

Wish I could do professional proposal and accept credit cards during free trial