MaintainX – Bewertungsseite 14

Vorteile

The setup of Maintain X with the support of the Maintain X Team was very easy and very fast.

Just about every aspect of the software is logical and easy to get around in, so no real special or detailed training is required.

Nachteile

I have no issues with the software at this time.

Vorteile

Simple to use but organized and concise.
Chose this product because the free version allows me to get notified when a work order has been submitted.
I do maintenance for an academy and college and am the main maintenance guy but I have three people who can assign me jobs. This program allows all of them to create work orders for me where I can see them in an organized and clear manner.

Nachteile

Instead of having to “archive” work orders, I wish simply marking them “done” would clear them from my queue.

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Vorteile

I like how easy it is to use on my phone or laptop. My employee is being more responsive in letting me know when orders are complete. I like being able to quickly add a photo of something that needs to be fixed to a work order. Customer service has always been quick to respond and take my suggestions into consideration.

Nachteile

Haven't found anything I don't like about this software.

Vorteile

The product is easy to use. Have a new young maintenance employee and had trouble with follow through and tracking and remembering work orders. Easily can send work orders to his phone and track the progress in office.

Nachteile

Haven't really found a downside. It does what we need

Vorteile

Got our maintenance staff up to par with the needs of our company and made it easier to keep communication between everyone and complete work orders in a timely fashion.

Nachteile

Not any cons, the app has helped our company alot.

Vorteile

Simplicity and the reports based off work performed.

Nachteile

I have 2 requests that show unopened although all has been reviewed.

Vorteile

I love the support that I get from Maintain X.

Nachteile

It took me a little while to get the ease of it.

Vorteile

interface is user friendly
support and service is always there
sends emails when parts reach below a minimum quantity
ability to export reporting documents

Nachteile

i have no cons for the software anything i have not liked or thought they could of improved on they listened and took action and sent it to their engineers for review. some of the ideas they took action and corrected so its nice to see a company actually do something with the feedback they received.

Vorteile

It's easy of use and helping my team keep up to date on our asset maintenance

Nachteile

Not much to dislike about this software, very easy to use and to teach.

Vorteile

Unfortunately I just started this just over a month ago. I am still navigating the system but am slowly learning. I thing once I get a grip on all the features it will be a good tool to plan and carry out our work. The reports will be useful as well.

Nachteile

If I filter by individual assignee's then as soon as I add a team filter only the assignee's that are part of the team i chose show up. I would like both. Also i just started using the 'procedure' function and once i have a list if i want to add a heading i have to scroll to the bottom of the screen to grab it. I think it would be useful if that function was available the same as the 'add a field' tag between existing fields.

Vorteile

The steps to do a work order is precise and simple to use.

Nachteile

Nothing I believe it’s well done. I use it daily, don’t see anything wrong with it.

Vorteile

We appreciate how easy and user friendly this software is.

Nachteile

As of now, we have not found any cons on this software. We are 100% happy

Vorteile

This app keeps us from moving paper around the office as well as giving everyone a chance to make notes about a job/service order. Once the order is marked "done" then our Accounting person knows to invoice the client and what specifically to invoice them for.

Nachteile

The custom template was a little difficult to navigate, but we got used to it.

Vorteile

We need more characters available for the description. I don't have enough room for all the information I need to put in there.
Adding the addresses for us is not helpful. Almost every jobsite is different for us.
Customizing the time for the start time and the due date time would be better. Sometimes we have a start time of 7:45 and we are unable to put the exact time in. 7:30 and 8:00 are the only options

Nachteile

See above. Getting used to it was not as hard as I initially thought

Vorteile

I like that the new update most recent came out and added the search bar for chosing customer invoices

Nachteile

New update had an issue with how much was being paid on my draws but it did not show it on the main sheet I have to go into the paid file to see what was owed but as always contacted customer support and working on the presently

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Vorteile

IPad compatibility asset tagging scheduling

Nachteile

A bit pricey, and the foam credentialing could be simplified

Vorteile

I run seven restaurants and keeping up with the maintenance was a full time task. Since I have found MaintainX my life has gotten much easier. My maintenance team also prefers using the app versus keeping up with paper lists and text messages.

Nachteile

The app is close to perfect in my opinion. It would be nice to be able to print off lists or items that need to be completed.

Vorteile

how fast I was able to get it up and running

Nachteile

the only thing i would change is the PDF export

Vorteile

Everything. I'm very familiar with HotSos (designed by Expresso). And MaintX is far more simplified and perfect for small businesses.

Nachteile

Nothing so far. It's very simple to use. I guess the only Con would be entering your property info, but that's required on all programs.

Vorteile

I like that many people can use it and we can log in the work. You can also log in all of your equipment and set up Maintenance schedules .

Nachteile

I haven't anything to difficult. Maybe make it a little easier to put in some of the info.

Vorteile

GUI is amazing—even on mobile devices. Easy to find assigned work.

Nachteile

Notifications are not as customizable as I would like.

Vorteile

The ease of use is wonderful and the company's customer service has been great!

Nachteile

There really are not any real cons because the company has proactively addressed or resolved any issues we encountered as a new account.

Vorteile

I love the fact how we where able to go from paper to paperless. The ease of searching for work orders is a HUGE plus. The ease for the team to use in the field on multiple devices is a great plus as well.

Nachteile

The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.

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Vorteile

Easy to use. I like you can keep a paper trail of all the work orders. Every one on my team on the same page.

Nachteile

You can not go to one work order without scrolling through all of them.When you're in one of the reporting section you cannot copy just one of the section.

Vorteile

the ease of setup and use. the training and expertise of the team.

Nachteile

a few of the details are hard to manuever like the asset assignment.

Vorteile

Organization, Customization, ease of use, and app friendly.

Nachteile

Some bugs here and there, need to manually refresh page to update list.

Vorteile

Very simple layout. Easy to set up the work order and it's just as easy for your team to use in the field. App allows for communication within the team and within each work order.

Nachteile

Harder to track materials used than done other apps I've used in the past.

Vorteile

I most like it’s ease of use and the fact that MaintainX is always available when I need support or have questions.

Nachteile

Some of our hardware, IPads etc., are older and would not support this software.

Vorteile

I love how easy the software is to use on any device that you have on you at the time. Most requests are entered from my iPhone but you can just as easily use a computer or tablet.

I also love that you can easily add photos for work orders which allows the person doing the work to see exactly what the issue is rather than having to guess once on location (if the description isn't great)

Nachteile

I don't like the fact that exporting work lists to PDF's is restricted on the Small Business account but I understand the pricing model or else everybody would be using that account.

Vorteile

We have used this product for over a year and it is wonderful. I have 4 maintenance guys that i keep track of and this is by far the best app that i have used.

Nachteile

I wish there was a building inspection part that you could customize and utilize.

Vorteile

The ease of not having to write everything down. The way it keeps your time. You can communicate with the team. Take photos of work done and work to be done. It just takes all the stress out of my day.

Nachteile

I really feel everything is great. Maybe have something next review

Vorteile

Love the ease of use use with this software. Very easy to enter a work order/service call and assign it to the proper tech. Great record keeping in case there is an issue when service was completed.

Nachteile

Honestly I have not found anything I don’t like about the software.

Vorteile

Prevention of breakdowns and record keeping in my pocket..

Nachteile

Some of the features wer lacking in categorys

Vorteile

Great customer service, the app works seamlessly between the computer and the phones

Nachteile

Could use some more features like creating work orders automatically from triggers.

Vorteile

Easy to work with the program and keep track of daily jobs and service work that comes in daily.

Nachteile

There’s really not much that I dislike about the software.

Vorteile

Easy to use, developers are continuously improving the program. Helps to streamline many aspects of the job on a daily basis.

Nachteile

No complaints here, it's been a great tool so far.

Vorteile

I take the app on my phone with me everywhere
Easy to creat a work order
Easy to view work orders
Easy to prioritize work orders
Saves on paper
Text is easy to read apposed to hand writing
Easy to look back on past work.
Instant notifications of new work
Organizes correspondence to specific jobs
And a lot more…
Great app never wanna go back to paper

Nachteile

I’ve been so happy with the app I have not noticed any problems yet. However, I have been using it less than six months… I suppose if it was free it would be better.

Vorteile

The notification of our daily task is very helpful.

Nachteile

Cannot add a user using e-mails only. Some of my staff they don't want to share their phone number.

Vorteile

Adding pictures is a great feature, along with leaving notes and assigning due dates, team members, and such.

Nachteile

I wish I could add an address easily to the area that needs service. Printing out in a pdf changes the format in a way I don’t like.

Vorteile

It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless

Nachteile

I havent found anything I need or want on Maintain X

Vorteile

The fact that I can go through and issue work orders to my staff works well and we are able to function without any issue is a definite plus!

Nachteile

None, I know that we need to pay for good options, but it is not forced on us.

Vorteile

It is very easy to use and get set up. It also doesn’t matter how experienced our guys are with tech it is very easy to use

Nachteile

Haven’t found something we don’t like yet

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Vorteile

It helps to keep all of my assignments organized. I can easily make comments in each open work order to keep track of changes or updates I have made in each one. Work orders are very easy to create. I can also export to PDF file and print them so they are easily sharable outside of the MaintainX program for people who are not users.

Nachteile

It doesn't work very well with internet explorer. I cannot export to PDF file in the internet browser.

Vorteile

It is easy to get started, easy to understand, and you can add work orders without having to be at a computer.

Nachteile

It took me a while to find out how to search for previous work orders using the filters and search tools.

Vorteile

Easy to use Don’t have to be online to use it

Nachteile

Have to get a code from Phone to login

Vorteile

This is very user friendly and exactly what we needed!

Nachteile

Not much of any cons from my standpoint.

Vorteile

Helps keep out maintenance team organized by dispersing work orders probably end with significant details.

Nachteile

Seems to work perfect for what were using it for.

Vorteile

The ability for seven different managers to easily and quickly submit repair tickets. No more text or emails ! We constantly were trying to keep track of spreadsheets and shared drives .

Nachteile

I’d like to see calendar integration added to the software .

Vorteile

The beta feature is being able to deligate jobs to every part of the plant.

Nachteile

I haven't really found anything about the software I don't like.

Vorteile

Overall am very impressed with maintain X and its simplicity.

Nachteile

Ability to have an app that is easily accessible to any computer work station