MaintainX – Bewertungsseite 13

Vorteile

Convenient and easy to attain program limited in some respects

Nachteile

Very limited control if your not an administrator

Vorteile

Simple to use
Keep it simple do t try and add too many more features

Nachteile

Reporting seems a bit cumbersome. At times

Vorteile

Easy to use. User friendly.

The chat feature within the app is great for keeping communication open.

Nachteile

None to be honest. It suited our needs perfectly

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Vorteile

Ease of use. I’ve used 3 other maintenance management systems and this one is the easiest to learn and use.

Nachteile

The app feels much better on my android than it does on my iPad. Both of which I use regularly for this software.

Vorteile

It's very user-friendly and all time communication without actually having to interupt my team for an update

Nachteile

I wish it had GPS capabilities so I could use the app and find my teams location in one spot.

Vorteile

This system is very easy to use. our Company loves that we can look at old prders and new. The comment section is great also.

Nachteile

Nothing..All great. We do not have anything we do not like about it!

Vorteile

It's so user friendly and obviously built by people with maintenance experience

Nachteile

There's isn't really anything to complain about

Vorteile

With our team of guides, we are usually all working different shifts and have different Responsibilities, with MaintainX it makes it easier to communicate what type of projects and maintenance needs to be done and which have priority. Before using this program it took much longer to get important things done. We are now able to assign task to teams, with a photo, description of the work that needs to be done, what tools and supplies are needed and even keep track of When inspections need to be completed.

Nachteile

Originally I helped our manager set up the program so I was able to see the full program and keep track of all the maintenance going on around the park, due to the cost of the program, once it was finished being set up, I was bumped down to just being a user. From the users point of view, I find it difficult to keep track of projects that need to be done or have already been completed.

Vorteile

Forget Bandcamp, Monday or other team productivity software, MX is where it is at! Everyone can easily print their work orders and see what is due when. We love the many features and ways MX keeps us organized.

Nachteile

It is expensive. Bandcamp was free. I wish it linked to Google Calendar and GroupMe some how. I wish there was a DAY overview feature.

Vorteile

It is a very intuitive platform that allows us to stay organized with maintenance tasks

Nachteile

No cons to speak of at this time, we are very happy.

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Vorteile

App-based software for everyone to have EASY access and download right to their phone. Enables users to report needs FASTER and goes DIRECTLY TO FACILITIES team without delay. VERY ORGANIZED and able to view work orders based on different settings (most often sorted by due date and priority level). VERY CLEAN DESIGN, not confusing to implement for workplace. VERY USER FRIENDLY. Able to view work orders on desktop and phone - updated simultaneously.

Nachteile

There is very little if anything to not like! Perhaps having an option to have a preset setting when people type in key words to automatically fill out the rest of the work order and be sent to the appropriate team, rather than having to pass through an admin. But that would be very picky. The software works great and we have loved it!

Vorteile

Every option/feature that I wanted in the software's capability was there. The fact that is was so user-friendly made it a no brainer!

Nachteile

I don't really have any cons. If you and your staff learn how to navigate the app, it is easy.

Vorteile

Everything I need to manage my facility in one simple product

Nachteile

Some of the features between desktop and mobile app are not consistent

Vorteile

THIS SOFTWARE IS SUCH A TIMESAVER! NO MORE PAPERWORK, ALL ON-LINE, EXTREMELY DETAILED FOR PAPERWORK TRAILING, IS A GREAT CRACK FILLER (PREVENTS WORK FALLING IN THE CRACKS), SAVES TIME FOR CREATOR OF WORK ORDER, SAVES TIME FOR THOSE WHO WORK THE ORDERS, NO MORE HAVING TO CALL OR COME INTO THE OFFICE ALL THE TIME, SUPERVISOR/MANAGER IS ABLE TO SEE PRODUCTION AND WHO PRODUCES.

Nachteile

CREATING A WORK ORDER, GETTING INTERRUPTED AND HAVING TO REVIEW SOMETHING ELSE, THEN HAVING TO START ALL OVER IN GENERATING THE WORK ORDER, BUT MAY BE A WAY AROUND THIS AND I JUST HAVEN'T FIGURED IT OUT YET.

Vorteile

This software is very easy to use and allows all stakeholders (employees) to input needs. This allows for notifications to service providers and managers to keep track of needs and work flow. Very nice software!

Nachteile

I honestly can't think of of anything I dislike about this software.

Vorteile

Procedure templates! Definitely saves a lot of time and eliminates inconsistent reports and reduce missed task checklists. My team now follows up systematically without having the need of physical follow up meetings. Everything can run seamlessly and independently

Nachteile

Firstly the lack of user access control customisation. Right now it's either a full user or nothing, so it's impossible to protect the database from being intentionally deleted or amended. It would be good to be able to set different privileges for different user depending on the role each user has.

Vorteile

Easy of use and implementation. Deployment across all company devices was seamless because MaintainX is also a persistent web application.

Nachteile

Some of the menus could be simplified, offline mode is a premium feature and does not work the way you would think.

Vorteile

Clean, easy GUI, lots of KPIs, User friendly and most of all reliable.

Nachteile

Not many billing options. Per user billing. That gets expensive quickly. Many users view and track the WOs and don't use the software to make add information and make changes. Their use of the software is about 10% but we would be charged 100% of the price.

Vorteile

Its ease of access and how quickly you can roll out work orders.

Nachteile

Its ability to work on low end phones. It sticks when uploading vast work items. other than that its awsome.

Vorteile

MaintainX offers an easy to use, logical, mobile friendly app. Our mechanics and drivers use it to report issues and document fixes. Reporting is available and the product is fairly priced.

Nachteile

The team added reporting functionality, which is helpful but I would like to see additional options offered.

Vorteile

This software/app is very user friendly. Anyone regardless of computer skills should easily be able to use MaintainX.
Within minutes I have set up multiple reoccurring maintenance work-orders.

Nachteile

I have found some deficiencies/lack of features however, the support team is very responsive and appreciates the feedback. One recent addition I would love to see implemented is being able to sort work-orders by assigned worker and priority level.

Vorteile

This software was a game changer for my business. I am able to create job cards (work orders), upload images of my illustrations, track costings, track my time spent, prioritise, keep procedure lists for individual orders, run reports for orders made per month and completed orders per month.

When ever i have a query the customer care team promptly gets back to me with meaningful and useful information.

For a one man show is brilliant, but it is tailored to large companies and personal. It makes tracking, organising and time management an absolute breeze so i can focus on completing my actual work.

Nachteile

I would like to be able to personalise some of the language and categories used, as it is set up for a more maintenance and mechanic business systems.

Vorteile

Easy to use. No issues. Helps you get stuff done

Nachteile

Could be easier to see when comments are left for tasks assigned

Vorteile

Easy to learn, easy to use. I like the fact that the data/info is always there if needed.

Nachteile

I wish you would get rid of the tab "DONE" and replace it with "COMPLETED". I've asked about this, and it is supposed to be looked at, but I haven't seen anything yet.

Vorteile

Ease of use. The functionality is seamless for users in different departments and properties to communicate and coordinate. A task can be created and assigned to maintenance, who can then assign it to the ordering department when they identify parts needed, reassigned to maintenance when the parts arrive, then assigned to housekeeping for final clean and completion of the task. Also easy to customize to meet our specific needs.

Nachteile

There were a couple misses that we found when first using the software. For example, you couldn't filter tasks by property. That said, when we raised it with the MaintainX team they added it almost immediately!

Vorteile

user friendly interface, easy to use. The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.

Nachteile

I feel that there could be some improvement with reporting and sharing.

Vorteile

Able to set tiers and group items, ability to assign roles to individuals and track work being completed

Nachteile

Clumsy system to use and navigate, didn't find it very user friendly and alone of pre work to try and set up

Vorteile

The software is super friendly and easy to use. A real tool that you can use to manage the jobs in the shop.

Nachteile

I would like, raw materials inventory, customer data base, suppliers data base and the posibility to set the priority of levels from 1 to 10, so the operator finishes the highest level but knows what is the next right after.

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Vorteile

every employee is included on the one application and it is very easy to make sure everything is getting finished in a timely manner.

Nachteile

I wish there were a drop-down menu where I could fill out an accident report, for instance. There is a template, but some items are completely different.

Vorteile

Software is very simple to use and set up. In the last 6 months the customer service has become much more helpful and they are definately adding more features.

Nachteile

There are some items that can not be changed by the user. Examples such as service dates - if you enter the work order after the fact you can not go back and modify the date so reporting is off.

Vorteile

Ease of use. A lot of my users are older and not tech savvy, myself included. This software is very intuitive, and makes it simple to use. We've had very little interaction with the MaintainX team since implementation simply because we've been able to figure things out on our own very easily.

Nachteile

There really isn't anything that we're not liking.

Vorteile

Free, helps track time spent on a job, helps bill accurately.

Nachteile

Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view. Many of the pro features are not really useful to me, making it hard to justify the upgrade.

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Vorteile

The ability to have a closed loop system for Work Orders. No more losing paper work orders or struggling to read illegible handwriting. I also really liked being able to put in our procedures and therefore removing more paper waste.

Nachteile

Wish there were a function where the administrators determined more of visibility. Full/ no visibility is not quite what I need for some of my staff.

Vorteile

Great first system to start with, Easy to set up either up front or as you build it.

Nachteile

I wish it had a Purchasing section where I can see items on order

Vorteile

MaintainX is very user friendly. It allows users to create work orders and requesters to create work request with very little training. Users and requesters can also include pictures in work orders or work request.

Nachteile

No way to put in or track parts information and inventory.

Vorteile

Product is very easy to use. Organization of all workers together.

Nachteile

There is nothing that I have needed that is not already in the software.

Vorteile

* Ease of Use
* Unlimited work orders
* Unlimited categories

Nachteile

* I wish I could order the priorities within in priority type. (Example, if I have 10 high priority items, I'd like to be able to sort within those high priority items--e.g., #1 high priority, #2 high priority, #3 high priority.)

Vorteile

That everyone has access to it across the company from their phones or on their desktop.
It helps that their are so many categories and sections to optionally fill out in order to differentiate tasks

Nachteile

Seeing the done vs to do work orders doesn't always show the work orders clearly.

Vorteile

We like the ease and mobility of the app.

Nachteile

I would like to see the way you sign up change. Mandating that users MUST use their cell phone numbers is an conflict with co-workers, and when you try to register, most people create new organizations, instead of joining their organization.

Vorteile

Easy to use and very well supported The team suporting the product is alwais available and ready to help

Nachteile

Inventory fonctionality and costomer focntionality are limited

Vorteile

The ability to take pictures and upload them to the work order with a description is great..the group texting is great, the ability to create assets is awesome...

Nachteile

I would like it if I could add users that can only see the asset I assign to them and nothing else...The asset owner could monitor the work order as we upload to it and approve work through the app in the comments section...

Vorteile

The software allows users to send me a request so I can respond immediately if needed.

Nachteile

The software is great. I just have had trouble getting buy in from all facilities. I will keep at them to use for requesting service.

Vorteile

I love how easy and useful this work order system is. It streamlines our Techs day and makes it easier for everyone. I like how we can export work orders and how we can also keep track of inventory as well.

Nachteile

This system took about a week for everyone to get the hang of. After that it was amazing.

Vorteile

I most liked the ease of use, the user friendly UI, the cost, and the customer service.

Nachteile

I feel it is unnecessarily difficult to edit certain aspects of work order (for example, if you added the wrong form template, I was unable to just delete that template out of the work order and add a new one. I had to archive and redo the entire work order).

Vorteile

The ease of use and free trial . I love the customer service but didn’t know it when I signed up

Nachteile

Limited photos and limited other options

Vorteile

building procedures and creating work orders around them and recurring work order scheduling

Nachteile

I am not able to create some of the reporting I would like to see

Vorteile

Easy of use
User Friendly
Desktop and mobile access

Nachteile

Been using Maintain X for awhile now and have no real dislikes to the software

Vorteile

Accountability and reporting .

Nachteile

Everyone not being able to view all tickets

Vorteile

Like the ease of use; once setup, the software is extremely easy to use. Customer support was outstanding. Keeps track of all maintenance and IT work.

Nachteile

Haven't found any Cons yet; at some point would like to integrate with other applications.

Vorteile

Very user friendly - the ease of use for the end user is done very well.
Short learning curve for end users
The contact folks are always very receptive, and gracious taking the time necessary to help us with issues.

Nachteile

The high end administrator and management tools are in development. Not very robust at this time, but the company has been very open to improvements and implementation of changes.