Fresha – Bewertungsseite 5

Vorteile

It's a very intuitive program to use and its free:)

Nachteile

I'm having to do payroll manually because I do not pay my staff on a commission rate. I believe many spas to not do so because a lot of aesthetic services require product use and it doesn't make sense to pay the same commission rate for massage services or other service that do not require much product. This would be a perfect system if there was an option to pay each employee a service rate and also and option to pay individual staff members a scale of service rate depending on their experience so they have room to grow. I'm truly hoping that this function will be added soon because with 10 staff members it's taking too much time to do payroll and now I'm looking for another POS system. If this is on the horizon please let me know. Thanks so much!

Vorteile

Easy to set up and use. Sends reminders to clients.

Nachteile

Expensive, hard to get their “support” to reply, can’t edit reminder texts.

Vorteile

Fresha is fast and easy to use. My favourite part of Fresha is the payment. I don't have to use my card machine as much and clients do not have to faff about trying to find their card or remember their pin. Booking appointments is easy and so editing or re-arranging the appointment. Once client has paid for treatment an automated message is sent directly to them which gives them the option to write a review and tip. You do not require a computer or a laptop it is accessible from a tablet/ ipad/ mobile phone.

Nachteile

I struggled with applying discounts, for me it was not clear.

Vorteile

I like the software because it makes my work easily accessible to my clients, quickly manage booked services and I don't waste time writing in notebooks and then editing. All information related to my business is organized and easily accessible

Nachteile

I like everything in software. I don’t know what can be improved

Vorteile

It is extremely user friendly for both myself and my clients. It updates me immediately when someone books an appointment. I researched several different applications before I decided on this one. After using it for a while I feel like I have definitely made the right choice. I have already recommended this product too many of my colleagues and plan to do so in the future. It's a great addition that makes my job much easier.

Nachteile

Some of my clients like text message reminders when it's time for their hair cut. This way they do not have to think about it and I make sure they are in on time. I would love 4 to 6 week automatic reminders for certain clients. Honestly, this would be my only suggestion. Everything else is well-thought-out and thorough. This company has literally thought of everything.

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Vagaro und Mindbody

Gründe für den Wechsel zu Fresha

They were quick to respond and seemed to be extremely organized.

Vorteile

I like how easy the app is to use, and mostly I love that the customer service is extremely quick and helpful. They have a very quick response rate and they are so nice and supportive!

Nachteile

I would of loved if I was able to sync my Fresha calendar with my Outlook calendar. They said this feature isn't available yet but that they've gotten this feedback before and they will probably add it eventually.

In Betracht gezogene Alternativen

HubSpot CRM

Gründe für den Wechsel zu Fresha

I actually already use Fresha in my other business (Lash Extension salon) and I enjoy using it.

Vorteile

Send automated Appointments day before clients treatments, easy to use and add other services at the end of treatment for add ons

Nachteile

That I didn’t ask questions and guidance sooner
To get the right amount from this service
Connection ( reaching out when first connected to Fresha

Vorteile

Shedul makes our salon run much better than ever before. We now have access to a powerful booking program that's made everything effortless for us. Finally, the best part is that Shedul is completely free, which is unbelievable for all that it gives.

Nachteile

We cannot think of any major cons with Shedul, it is that good for our needs. We may sometimes experience network slowdowns while logging in from outside the salon, but that is entirely on the network and not the program itself. We love using Shedul every day.

Vorteile

This program is so easy to use, it has all the correct reports easily available.

Nachteile

The only thing that is a slight inconvenience it the inability to customise reminder text messages and notifications that are sent out to the clients.

Vorteile

We have 5 stores in 3 cities and we can manage all our clients quick and efficiently !
I have in one screen all the appoitments from all stores and I can "track" them lively !
It is very simple and esay to use it !
It is really free !!!
Support Team is always there to answer your questions !

Vorteile

A very efficient and effective online cloud based booking system, we get amazing feedback daily from our clients on how easy it is to use, it has practically reduced our no shows to zero .
Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

Nachteile

I think the updates need to be updated quicker.

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Shortcuts

Gründe für den Wechsel zu Fresha

Because it’s free to start and this was a game changer for my and my business.

Vorteile

Ease of use, smooth interface, and comments about the possibility.
Availability of places closest to me.
And the presence of a copy of the application on the phone.
And the ability to set appointments from the application .
Organizing appointments

Nachteile

There are not many places available inside the state of Egypt, especially in the remote governorates.

Vorteile

It’s free, easy to use, and adaptable.

Nachteile

No sync between app and any external calendars. No iCal, no google calendar, nothing.

Vorteile

Love that clients must pay a deposit amount to book services . This has made it soo much easier to avoid no shows and cancellations last minute because clients have nothing to loose if they cancel last minute but you do !

Nachteile

Wish deposits could’ve been processed immediately to my bank account instead of waiting a few days.

Vorteile

Having a business takes a lot. Time, money, skills, organization, books, inventory, communication with clients, staff, list goes on and on.

Shedul makes life for a business owner easier. It allows you to make profiles for clients, add their personal info and notes. Schedule appointment, block off times, select available hours during the week, input your inventory and how much each service uses to keep track, input all your services into the categories you wish along with time frame it will take and cost. Allows you to cancel or reschedule clients and sends clients text/ email notifications for reminder of their appointments, when they been rescheduled, and a invoice of their purchase. Click arrived on appointment when client shows up and check in and out for clients. There is graphs to track your business status and show you what work you have done and what’s coming up. You can add workers to the schedule and give others power to the books or no power allow them to do some services or all. Clients can schedule online themselves, and pay. That’s just the tip of the iceberg you have to try it yourself to see what all it’s capable of but it is easy to use, orginzed, time saver, and free! Yes it saves you money too

Nachteile

Wish it had a way to send a customized message to everyone for promotions or holiday deals.

Vorteile

There is nothing I like about Fresha it’s trash

Nachteile

Everything sucks from the site adding things we don’t offer to horrible customer service

Vorteile

Free, easy to use, always updating service, excellent customer service, Reliable, can book people in where ever you are as you can use your phone or ipad

Nachteile

I just wish it was a app instead of having to log in on line, and you could issue snd redeem vouchers

Vorteile

I love using fresha!! I really like the fact that you can utilize almost everything you need to run a successful business! It keeps track on everything with integrated options to social media plus google !

Nachteile

The least thing at this time is the feature for customers to book and reserve appointments for cancellations and no show fees. If a customer books with a credit card on file they can use any card without a dime on it and in the event they do no show or cancel their card is declined for insufficient funds! I’m out of my policy no show fee and I’ve lost an hour of my time with production.

Vorteile

It's most comprehensive solution for managing all aspects of the business. Cloud based scalable and easily integrated into existing web site application or Facebook makes it one of kind. Having privilege and pleasure to use it from the day one of starting our salon business I could not imagine running a business successfully without Shedul and it's valuable support team being core part of the business and deserving credit for the considerable success of Touch of Thai Massage and Spa in Dubrovnik. Croatia.

Nachteile

Making mobile number verification scripts can be challenging for any software company and the number of mobile phones globally makes this more complex with every day.

Vorteile

Perfeito para as minhas tarefas diárias no meu ramo

Nachteile

Um pouco de dificuldade para instalação

Vorteile

- Very thorough and detailed
- Free
- Visual analytical data like graphs
- Ability to track all the numbers, without having to keep different spreadsheets for everything.
- Ability to keep employee, client, sales, inventory, point of sale (and other features I cannot think of because it's so complete) It can be kept all in the same place.
- Ability to text or email customer receipts when checking out.
- The best in the market based on my research
- Great support team

Nachteile

- The only thing I would have to say I saw as a flaw was that I experimented with the account in order to learn my way around and was unable to delete all data (which was experimental) even as the owner of the account. I think the owner of the account should have full administration rights (you already have all access minus this feature), or should be able to request for the support team to reset the information in order to not create a new account or have false analytical data. I have addressed it with the support team and they gave me a prompt response stating this is for security reasons and that they are working on implementing new features as others request them, and they see possible. So maybe if more people request this, they can find a way to help us.

Vorteile

It's 100% free, Constantly updating and adding new features to the platform. Most importantly it's an all in one Solutions for startups like me. Can manage the bookings, Point of sales, inventory and payroll. And lastly amazing help & support form the team setup and running the software and troubleshooting.

Nachteile

No cons about Shedul at the time of writing. For new features requests, FAQs and track your feature requests I recommend to go to https://shedul.uservoice.com.

Vorteile

I worked for Microsoft for 13 years, have their tattoos all over my body, have my Office 365 subscription... In other words I am fully 100% Microsoft. Microsoft has introduced a new product, which I get for free, with Office 365 called Booking. I was super excited as I thought I could move off Shedul and have nothing except Microsoft running in my environment. WRONG!!! Shedul is in every way a superior product. Microsoft, I still LOVE you, but Shedul kicks your Booking App. Shedul is by far the best product out there!!!

Nachteile

Only con is that I cannot process Credit Card payments and send directed marketing from the app. But I believe the Credit Card facility will be introduced soon. To be honest it was easy enough to export my database and do a mail merge for my directed marketing.

Vorteile

easy to use, easy for my employees, and for my customers.

Nachteile

Everything is super great, maybe just option to have option to have one schedule but for stylists who are renting and have their own payments processing.

Vorteile

I love that fresha sends will send an automatic text message/ email to clients prior to their appointment. Very easy to navigate, the software does almost everything for you. So convenient.
The support team are great, at anytime if I need assistance they are very efficient in their response time and helpful information every time. I would highly recommend this for anybody staying a new business as I did. Would never look back.

Nachteile

Every day I am still learning new things about fresha as I find time to navigate around and try new things. I can't really fault this service. I am somebody who naturally finds difficulty when learning new technology.

Vorteile

There’s hardly anything not to like. It is constantly being developed and updated by the company. It has paved the way for our business to track EVERYTHING digital

Nachteile

The way to set it up can be a bit tricky and the biggest complaint is that the same service can’t be booked for the same person. I.E. girls haircut for 2 girls

Vorteile

First of all, it's free as in no cost at all. Very easy to setup the system. It met our requirements when it comes to spa system.

Nachteile

I cannot see the percentage commission that we need to pay if someone booked online.

Vorteile

Nothing good about this company honestly, their website doesn't look well, services don't look appealing. No customer service.

Nachteile

As a business owner, be aware. Bad customer service, no phone to contact, only email, and they take forever to reply. They tell you they charge you only 2.9% per transaction but actually it's not true. They charge 20% of every new client, let's say someone booked a package for $625, Fresha rudely takes $125. For what? Not a monthly fee for the service or nothing. PER CLIENT!

Vorteile

It does absolutely everything I need it to do and the customer service is outstanding!

Nachteile

No app on phone but it’s not really a problem as I have it saved in favorites on my phone.

Vorteile

scheduling, invoicing, inventory management and marketing. Has good CRM capabilities

Nachteile

No accounting software integration, tedious/cumbersome CSV export

Vorteile

I used shedul in my past job and found it easy to use for basic bookings so I decided to use it for my own business, it is extremely easy to set up and for me it was a tad more tricky as I work in 7 different salons on a monthly basis so it’s not a Mon-Fri roster! However if shedul didn’t have a feature I thought would be handy within a few hours of sending an email I had a response with a brilliant solution,
Each time I can’t figure something out or I’ve been wracking my own brain the customer service team comes back really quickly with a step by step explanation on how to sort my issue!

Seriously the best experience I’ve ever had with customer service in any industry!

Nachteile

I would like the option to choose my appointment times eg. 9am, 10am not 10:15 etc

In Betracht gezogene Alternativen

Timely

Gründe für den Wechsel zu Fresha

Because I have used kitomba in a previous salon and they were hopeless! I could spend 2 hours on the phone to customer service and they still couldn’t sort the issue Timely seemed ok but I had experience with shedul and I’m so glad I chose you guys!

Vorteile

Cost effective, simple and easy to use design, web based.

Nachteile

They make updates so frequently that you are constantly having to relearn where things are and how to do simple tasks. I feel like they should leave some things alone.

In Betracht gezogene Alternativen

Vagaro

Gründe für den Wechsel zu Fresha

The cost and it fit our needs.

Vorteile

I have used this software since I started my business. The software is user friendly and very simple. Alongside the ease of use, the features are second to none, always improving and have truly helped me make my salon a success.

Nachteile

No downside to using this software. I can not recall any outages or issues.

Vorteile

Facilité d'utilisation, interface fluide et commentaires sur la possibilité.

Nachteile

Le moins que j'ai aimé, c'est qu'ils sont devenus une application payante, mais c'est toujours l'une des meilleures.

Vorteile

Super easy to use!! Easy for clients to book 24/7 easy for staff to book. Best of all at any time day or night we can check appointments and clients may book appointments. brilliant system. I love the features and continual updating!

Nachteile

I don't have any cons! This system has proven to be amazing all round. As a salon owner this is a fantastic product and whats more it FREE!! what ore could one ask for. My only con is the negative and sometimes rude comments on the feedback - REALLY??? - its free and brilliant! So why the negative comments/

Vorteile

I love this software because it gives me total control over my spa, this helps me to send notifications and book online. Overall it's free... so how can you not love it?

Nachteile

I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.

Vorteile

It is so easy to use, my clients love the ease of it. It has helped cut down my time going back and forth with times etc to them. I love that I can have different categories for all my services... excellent product.

Nachteile

I dislike that they can't pay their booking fee directly at the time of making their booking but, that's not a huge issue.

Vorteile

It’s so easy to use and we can use it 24/7 anywhere and on any device with multiple users. It’s made our life easier and more efficient.

Nachteile

I don’t find any cons. My only con not to do with the software is that I’d like faster broadband as I live in the Scottish Highlands and we are behind but we will catch up and get fibre soon.

Vorteile

It’s is so simple to use, very user friendly.
There are so many fantastic features that have been added in the year that I have used it.
If I’m ever unsure about anything, I email [SENSITIVE CONTENT HIDDEN], and always receive a quick and comprehensive reply.
It works out my sales for me, making my accounting so much easier.

Nachteile

Nothing. I love it! If there has ever been anything I’m unsure about, I have contacted them and they have given me guidance.

Vorteile

I love how flexible the software is. I can make changes to my appointments easily.
I love that I can pull up reports and see the growth from one month to another.
I appreciate the fact that my clients can book so easily. I also appreciate that the system sends out reminders via text and email. My clients have expressed that they love that feature.

Nachteile

With any software there is always room for improvement. If I can compare last month to this month without pulling up custom ranges, that would be great! I am hoping to see payment processing with the software, as I hear that's what the team at Shedul is working on. I'm also hoping that clients can reschedule their own appointments by keying in their appointment ID perhaps? As of right now, I reschedule my appointments when clients email me. I would like to see options that compare the previous year to this year, without pulling up custom ranges.

Vorteile

Shedul is user friendly, has a nice layout and is easy to use and share. The amazing Tech support is always welcoming new ideas and working hard to accommodate requests. I use the software for a different industry than Salon Management, and with a few modifications it is working wonders for my business. My hair dresser is the one that suggest it to me, she loves it too. I highly recommend

Nachteile

have not found a thing yet. All the futures are easy to use

Vorteile

I love being able to check my schedule/appointments where ever I am at, from any device (phone, iPad or computer). I like being able to see stats and reports. I like tracking inventory with it. i love being able to book clients' repeating appointments and ease of rescheduling. i guess i just love EVERYTHING about it!

Nachteile

would like ability to add Booth-rent stylists to software for their appointments.

Vorteile

I like that my clients are required to have a number on file. I like how I can set my own prices. Control my booking hours on the app.

Nachteile

I wish Fresha had something like square where i could just have people tap on my iPhone to pay. Or something like a square reader but for fresha.

Vorteile

Easy to use, no unnecessary features that get in the way. Easy to navigate, comprehensive reporting, easy check out process, great inventory control. I also liked the colour coded appointment categories.

Nachteile

Just some features that are not available in our country yet, that we are really keen to use!

Vorteile

It gives clients appointment notifications

Nachteile

It takes time to store the information in the beginning, but no matter what software you choose this has to be done

Vorteile

I know what client(s) and what time(s) my appointments are. Clients schedule their appointment online. I receive payment in app. App sends clients appointment reminders.

Nachteile

Client appointment does not sync with their personal phone calendar. They have to log into app to see their appointment.

Vorteile

I like most about this software that it's really easy to use it as administrator and user. I use the software for a long time and recommend it to other owners

Nachteile

I like least about this software that there is no mobile application, not very convenient to use it in mobile phone in browser.

Vorteile

I have used a lot of software systems in the 25yrs I have been doing my job.
Since I was introduced to Fresha I was a bit hesitant but I went for it and haven’t looked back
Software is easy to use and access anywhere.

Nachteile

I would say the o lay thing I would change would be the theme of the software and make it a little more fun looking and fresh vibrant colours.

Vorteile

I liked it pretty much. I figured out most of how it worked. I like have online for everyone to see and book

Nachteile

IT wouldn’t let me put enough time between massages when customers booked online. They messed up my prices and I had to do a couple of massages for half the price. I had to go in and change it back. Can only correspond by email.

Vorteile

Started using Shedul when it first came out. There have been lots of improvements since I've started using it, and love how user friendly it is.

Nachteile

They don't have a credit card processing system yet, but I'm sure they're working on it. But that was the least of it.