Glasscubes

Vorteile

Secure storage and access of files between user and clients.

Nachteile

Can be confusing to keep track of queries.

Vorteile

Compared to other tax software that tries to do it all, but ends up doing everything poorly (I'm looking at you, CCH), Glasscubes does one thing and it does it very well. Glasscubes automates some of the more tedious parts of client management for personal tax (chasing for information year round just for the client to send their information in January), and in my experience has led to some of our more last-minute clients sending information earlier than in prior years.
Glasscubes also provides a space for clients to securely upload documents, and this space was clearly designed with the client in mind. When a client's documents are requested, they receive a request via email that gives them a text box and a space to securely upload relevant files and information - no login required!

Nachteile

The only growing pains our team has experienced thus far is that the automated reminders, which generally save us time, can be a bit annoying if we forget to mark the info request complete in glasscubes. A welcome addition would be if you could query clients by client manager and if automated reminders could be suppressed through a simple tick box rather than needing to mark returns as submitted.

Vorteile

Clients actually respond to you answer your queries instead of ignoring your emails!

Nachteile

Wasn't keen on our first impressions of the workspace concept but know that we have a better understanding of the system and use the About feature to save clients contact details for each workspace its working really well.

Vorteile

Easy of use, straight forward student platform front page.

Nachteile

I think streamlining the navigation menu would make it even more easier to use.

Vorteile

Very easy to use and easy to find the resources I need.

Nachteile

I receive frequent email notifications from glasscubes activities but once I found how to change my notification settings I had no issues.

Vorteile

Easy and fast to set up without any technical expertise needed; although support is available if it is wanted. Intuitive to use. Responsive technical support with a named person for consistency; but also lots of FAQ/training documents are easily available.

Nachteile

The option to use the "Tasks" function for timeline management is an excellent extra feature within the project team/workspace but is not set up as a reporting tool.

Vorteile

Easy clous based software works perfectly for home workers

Nachteile

Upload time can be a little slow, overall good though

Vorteile

I really love that this platform allows for asynchronous collaboration on projects as I've used this in my quality improvement education.

Nachteile

I don't really have any cons to report about the platform

Vorteile

Information sharing and close contacts with collaborators

Nachteile

Sometimes it's difficult to retriving new password when forge the old one

Vorteile

The ease with which clients can access the requests and upload information and communicate.

Nachteile

Access to the the options for setting up templates etc could be made more easily accessible. This is minor as once you get used to navigating the platforms it becomes easier.

Vorteile

Support staff are fantastic, glasscubes is intuitive and easy to use. We can rely on the product and it is an integral system in our day to day working with other Universities and schools in the region that our project supports.

We have always appreciated the discount as a small project budgets are cut year on year.

Nachteile

I need to Audit our workspaces to see when each workspace last had a document uploaded and the current export only shows up to a certain number of uploads that dates back to 22. I need to Audit back to 2017 when the platform was set up and this is a manual task which will take some time.

Vorteile

I think the use for file sharing is great especially when just downloading and commenting on

Nachteile

The online editing does not work well, it is clunky, unclear if the document saves, not all features can be used and can distort certain elements of the documents - especially spreadsheets

Vorteile

Glasscubes is very easy to use and allows me to share and obtain information quickly and efficiently. I would recommend this to anyone looking to upgrade their collaboration in their business.

Nachteile

Nothing comes to mind as most functions are very good.

Vorteile

having the documents all in one place and being able to edit then, whilst having a version control

Nachteile

sometimes I find it difficult to navigate back to my original overview place (dashboard for the project)

Vorteile

Glasscubes is very easy to use and is a good way of sending info safely.

Nachteile

It should be easier to do certain tasks, i.e in less clicks than is currently needed.

Vorteile

Its easy to navigate, files are locked to avoid version clashes, preview works well for word documents and pdfs.

Nachteile

Excel documents don't work well in preview, you have to use desktop connect, which adds a few steps every time a document is opened (on the down side). Sometimes if the connection times out you can lose work, and sometimes the connection doesn't work at all and you just have to download documents to desktop and reload afterwards.

Vorteile

The ease of viewing each task that needs to be completed.

Nachteile

It is still in the early stages of development. With time it will be improved and enhanced.

Vorteile

It is easy to use and share documents with other members of the team. Collaboration is made easy as it allows you to comment and discuss documents as well as make changes. The features are clear and documents are safely stored.

Nachteile

Sometimes the notification feature can be unnecessary as even when marked as read it will appear again.

Vorteile

It offers so much and yet is so easeful!

Nachteile

I use the project management sections using the CanBan methodo,logy and occasionally creating the management tiers is a bit tricky, the way project items are moved around into tiers. But I do get it to work.

Vorteile

Secure, reliable, allows for safe collaborative working on sensitive data

Nachteile

Can be confusing to first set up for new starters so training is needed.

Vorteile

The system was very easy to use and for clients to get used to. Enabled workforce to request, manage and chase information requests with ease.

Nachteile

No such issues arising as of yet - less than 6 months into the service.

Vorteile

Ease of use across multi-channel marketing teams. One simple place to manage and track campaign work.

Nachteile

The missing function would be for there to be an option where you can choose to download all files from a job rather than having to download them individually.

Vorteile

Clients upload responses and information to specific points on the platform which is great as clients can answer points piecemeal and it means I'm not having to trawl through lots of emails, which would be the alternative. The platform is user friendly and so far my clients have no complaints.

Nachteile

The only thing I can think I would like to see improved is the ability to separate your information request into sections with headings.

Vorteile

how easy it is to navigate, upload and download files.

Nachteile

when bulk uploading files and documents, every member of the team that is following the space receives an individual email for every single document. It would be much better to receive one bulk email that lists all the uploads made in the past 10 minutes or so.1 email with a list of 40 uploads > 40 emails stating 1 thing

Vorteile

What stands out is a smart interface and a logical structure. This leads to a great user experience.

Nachteile

Nothing in particular that could be a red flag. If some improvement is to be aimed for that might be some feature like blocking calendar view from the year before.

Vorteile

Glasscubes is safe, effective, user friendly and accessible. All of our clients are happy with the service, and some have asked to join our network as they prefer it to their own document management service.

Nachteile

There is no issues that I have come across so far, everything runs smoothly.

Vorteile

Glasscubes is a secure way to send and receive documents. This service helps my firm comply with GDPR.

Nachteile

There are many different areas on the Glasscubes page which are not intuitive and take some time to understand.

Vorteile

The easy to use system and great customer service.

Nachteile

It could be easier to bulk copy tasks across workspaces.

Vorteile

All of the clients communications are in one spent, you don't have to search through a load of emails.

Nachteile

Navigating Glasscubes and trying to learn what each sections does.

Vorteile

Great device and utilise it with many of my clients. [sensitive content hidden] especially is very quick to respond to any queries and provides great explanations.

Ease of upload and collaboration with clients.

Nachteile

Glass cubes can have some small issues in relation to delegating task not marked as complete.

Vorteile

The portal has been very useful since we started using this software.
This portal has made it easier to receive information from clients when sending queries which was our intended purpose with this software.
It has also been useful when working with new clients being able to monitor at what stage we are with the client.

Nachteile

The only slight weakness is when adding information on a workspace, when inputting some information, it then sometimes shows an error about the link.

Vorteile

There is very little downtime (if any) when using Glasscubes. It's easy to use for file sharing and can be whitelabelled.

Nachteile

I don't like it that there is no option to complete a quick live search - ie to jump to all files starting with J or P etc. Instead we have to page down through many files to locate the appropriate file.

Vorteile

The support system, very prompt and efficient.

Nachteile

Although the support system is excellent, maybe the provision of a general guide

Vorteile

Ability to delegate tasks and monitor progress

Nachteile

All tasks were initially delegated to me to re-delegate out to the team. However, when the tasks were completed, the progress % wouldn't update until all the tasks had been completed. I did manage to find a work-around to overcome this issue.

Vorteile

Ease of use-its straightforward interface allows teams to start collaborating with minimal training.

Nachteile

There's nothing specific that I dislike about Glasscubes.

Vorteile

Well laid out website, good to keep in touch with others in the company. Useful for finding important shard documents

Nachteile

Would be good to be able to sort the 'news feed' in chronological order

Vorteile

It's user friendly, lot of shortcuts for easy navigation.

Nachteile

Nothing at the moment. Once I find something I will leave another review.

Vorteile

Simple to set-up, personalised with company branding, easy to add members, like the folder structure (rather than just a file library), easy to assign rights to users, simple to upload and share files with document control functions.

Nachteile

Would become fairly expensive with lots of users due to pricing structure.

Vorteile

Ease in uploading, sharing files, customizing folders, files, downloading and editing files - you can use word or excell directly in app - and it saves your changes immediately inside the app, which is great for instant sharing of the updated versions of files

Nachteile

Nothing found as yet. Download and edit option I see no point using, when you can edit without downloading, but still, it is great app, I can't see too many weakpoints

Vorteile

The ease of use and setup, the quick and professional response from demo stage to inception and use,

Nachteile

Reminders for tagged comments./ documents etc. would be a nice feature to add

Vorteile

easy client interactions and top tier customer service.

Nachteile

ability to do things in bulk, sometimes we are unsure of what the client is seeing and we can be a little bit precautious when trying to do things.

Vorteile

GlassCubes has significantly improved how I manage communication and collaboration with my six subrecipients. The platform's user-friendly design makes sending emails and sharing files straightforward and efficient. We've cut down on email clutter, and collaborating on documents and projects is now a smooth process. GlassCubes has not only saved us time but also boosted our productivity. It's an indispensable tool for our team!

Nachteile

That I have to download documents frequently to view or edit.

Vorteile

- User friendly.
- Reminders for client queries.
- Organised.

Nachteile

- We haven't found anything yet that hasn't been resolved by the support/ training team at Glasscubes.

Vorteile

It works well, is easy to use and has a clear layout.

Nachteile

No cons

Vorteile

I love how easy the portal is to use, in terms of uploading and how you can create password protected links to share with clients, and the team are fantastic.

Nachteile

The searching tool is a little tricky to use at times, luckily I know where everything is.

Vorteile

Glasscubes has provided our team with a tool that has increased the quality and efficiency of our information requests to clients. It has enabled both ourselves and clients to have an organised, up to date and clear list outstanding items. It really works for our audit department and ensures the whole team has visibility on the progress of the requests.

Nachteile

I do not consider there to be any cons with Glasscubes as such. Any user issues I have incurred were well supported by the team and recent updates have really increased the the functionality.

Vorteile

The homepage and website it well set up , and is easy to locate what you are looking for .

Nachteile

Website on the phone , is overall quite small.

Vorteile

Automatic reminders and smooth information process.

Nachteile

There is nothing that I can say to date i do not liked.

Vorteile

how easy it is to navigate through tabs, move files and search files

Nachteile

maybe its lock features if you wanted to lock files

Vorteile

Ease of use, user-friendly interface, ability to store multiple files.

Nachteile

Nothing. I have not found any faults with Glasscubes since I began using it 6 months ago.