Paycom – Bewertungsseite 3

Vorteile

Not only is Paycom user friendly, but the representatives are easy to understand and fun to work with.

Nachteile

Limitations with payroll automation and PTO utilization.

Vorteile

We love that our managers can easily clock in/out at any location on their phone. This makes it easy when you work at several locations.

Nachteile

Our only con has been that you have to be able to trust your employees not to abuse the fact that we can clock in and out on our phones, and that they aren't stealing time. But we haven't had this issue.

Vorteile

I really like the knowledgeable support team.

Nachteile

On crunch time (payroll submission time), it takes time to connect with someone. Maybe a lot of people calling in.

Vorteile

I liked the initial training with a REAL person to understand how to use the program. The initial contact person was easy to get a hold of, available by text, etc.

Nachteile

There was TOO much in Paycom. And too many things that were unnecessary. I feel like I paid for a full program that I only needed a basic version of.
Having to deal with wire transfers was a pain and expensive.
The many steps just to complete payroll was daunting as well.

Vorteile

User friendliness and communication with HR module

Nachteile

There is no Pre-Note options for direct deposit checks

Vorteile

I like that you can go back and see your previous years of W-2's

Nachteile

There really is not a con that I don't like about Paycom it is a great software management system for keeping up with your hours.

Vorteile

Navigation was user friendly and training staff was never an issue.

Nachteile

Could have been more time clock features to simplify or have shortcuts to fixing tinder clock errors (copy and paste etc). We do not use paycom anymore so I do not know how the most recent version is. I believe it was more costly for the business and why they decided to switch to another source.

Vorteile

The GUI is very user-friendly. We're very happy with it across the board.

Nachteile

While it is very user friendly, sometimes it takes a few minutes to figure why it was done the was it was. Once I figure out how it's done, I understand why it was set up this way.

Vorteile

The use of ease and the ability to access information

Nachteile

When ordering drug screening and physicals getting the result in a timely manner.

Vorteile

It was easy access to all information. Very good for staff to navigate.

Nachteile

It would take a while for things to be uploaded to the system.

In Betracht gezogene Alternativen

Zoom Workplace

Gründe für den Wechsel zu Paycom

The price is better for the amenities that we get.

Vorteile

The initial user interface is pretty easy to navigate

Nachteile

The system for us was a little to clunky in how it performed. We had some errors happen upon launch that caused some issues with W2's etc.

Vorteile

I cannot say enough about how great this system has been. We are a few months in and it is already saving me time.

Nachteile

I have not found anything that I would call a con.

Vorteile

We like that we are able to do all the onboarding within the system, so we no longer need to enter the information manually, saves a lot of time. We also like that the employees can put there missed punches and vacation requests right into the system.

Nachteile

The vacation accrual policy was a bit tricky to set up the way we wanted it.

In Betracht gezogene Alternativen

Paylocity

Warum Paycom gewählt wurde

Paycom had more features that we were looking for such as the self-onboarding.

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paycom

We liked the BETI feature that Paycom offers allowing the employees to view and approve their checks before we actually finalize the payroll allowing us to make any corrections before its completed.

Vorteile

Paycom was very user friendly because it was not a very robust system.

Nachteile

Paycom has very limited reporting capabilities. The system was too antiquated for the size of my company which was growing.

Vorteile

All the features. This would be my 3rd implementation with another company.

Nachteile

I have been impressed by all of Paycom's products. I do not have a least favorite.

Vorteile

Unfortunately, I began adulting a little later on in life, and my credit has a few dings on it which made it difficult to find a company who would give me a shot. Thankfully, Paycom was here for me, and has treated me amazingly. I've had the most wonderful experiences with every team member I've been in contact with, and they took all the time that I needed to teach me about every feature of the service and how to work things out, what to do in different scenarios, and they thoroughly explained everything I needed to know and many things I didn't even think about. I would absolutely recommend this service to anyone!

Nachteile

The only thing that would make this app any easier to use would be an easier payment method.Instead of having to send a wire out every week, I've tried to bring to my bank the "draw down" information, but unfortunately not all banks play nicely with that.. I've had to settle for adding a wire transfer feature to my online banking, which is still an additional expense although less than the total of 4 monthly wires, but I think Paycom should have the capability of taking my account and routing info, or even my business account debit card info, and allowing for payments to be made that way, instead of obligating users to go through the intricate motions of the "Draw Down" (which no banker seemed to know about) or having to go to the bank every week to spend an additional 25$ on a wire 🙃

In Betracht gezogene Alternativen

Paycor

Gründe für den Wechsel zu Paycom

Denied by the other companies!

Vorteile

I loved how Paycom is so simple to use that even I can use it with ease!

Nachteile

I haven't found anything that I don't like about Paycom.

Vorteile

Paycom is one of the best HRIS platforms I have used in my HR career! I really enjoyed how versatile it is. Everything I need is all available in one platform.

Nachteile

I didn't have any negative things to say about this platform.

Vorteile

The app was easy to use and it always logged in easily.

Nachteile

The payroll part of it took our payroll person all day to do payroll.

Vorteile

How easy and convenient it is to clock in and out.

Nachteile

sincerely everything is great. Your supervisor can make changes if necessary

Vorteile

The team we have. They are awesome each individual carries a strong knowledge of different aspects of the systems. Our current team goes above and beyond to find a answer for us. Our support is great. My faviorite is the scheduling especially for budgeting purposes. I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate.

Nachteile

Setting up the features after purchasing them I feel like IT at times.

Vorteile

System designed to help store date and transfer information which is personal and sensitive, I feel secure

Nachteile

I could be more interactive with more than one interface

Vorteile

They are always there to help. They walk me through step by step.

Nachteile

n/a at this time. If i had to come up with something, it would have to be when I have to wait for someone on my team to return my phone call while trying to get payroll done before deadline.

Vorteile

The ease of processing, and no stress to getting the employees time and information

Nachteile

Reports, still want to run reports I need and the report that I can understand

Vorteile

It accomplished what it needed to but was very basic

Nachteile

We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms were clunky to maneuver around for data, reporting was clunky

Vorteile

It is easy to check on my paystubs, hours, etc. Making corrections is also a breeze with the quick punch

Nachteile

It keeps asking me my location when I use it on my phone.

Vorteile

It can be more affordable compared to other software programs.

Nachteile

Once you get sold on the product and pay your fees the "consultant" disappears, then you're left to figure out this dense accounting system on your own. For extra fees you can get assitance. The software is not user friendly. I would not recommend Paycom. During the paperwork processing after payment I heard from the consultant often and was told he would my direct contact for assistance. Once my paperwork was complete I was switched to another consultant without notice. This consultant was only worried about rushing me to add more services (very abrupt and callous). After declining to add more fees to my monthly payments I was stuck to figure everything out on my own; if I wanted to do that I could have purchased a software WITHOUT a monthly subscription! The reason why I paid Paycom is to have the processing and management of payroll! I didn't receive that.

Vorteile

Ease of use. Customer service is knowledgeable.

Nachteile

The report writer is a little difficult to use.

In Betracht gezogene Alternativen

Paychex Flex

Zuvor genutzte Software

ADP Workforce Now

Vorteile

System is intuitive, user-friendly, functionality handles most of our compliance needs, and extremely pleased with the end-to-end Performance Management process that we have been able to build out. This capability enhances our employee experience significantly!

Nachteile

There was a choppy hand-off from our Sales Exec - [sensitive content hidden], to the implementation technical team, which could have been done much more effectively. Promises were made, but working with the implementation team could have been even more seamless, had there been a transition step involved. This was a miss on [sensitive content hidden] end that caused some friction on our end, and caused a delay in implementation.

Vorteile

the sudtomer service is absolutely amazing. We get responses back no longer than and hour. All our questions get answered, or the work through them with us to find the best solutions.

Nachteile

So far we have nothing that is a downside from switching over.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paycom gewählt wurde

We needed better costmer service and a platform that can handle all our needs as a company.

Vorteile

Great implementation team. Very organized. The system is very intuitive and easy to learn. It has the flexibility to do what we need it to do. Very easy to use report writer.

Nachteile

We had a very short period of time to get this implementation done, but that was out choice as we had to switch system rather quicky due to the start of the new year. I will give Paycom credit for keeping us on schedule through the entire implementation process.

Vorteile

Ease of use and great functionality. They offer great customer service.

Nachteile

Nothing comes to mind. I have not experienced any problems in the 2 years that I have been using Paycom.

Vorteile

The customer support was amazing. [sensitive content hidden] were an amazing team.

Nachteile

The timesheets were difficult to read for overnight employees.

In Betracht gezogene Alternativen

BambooHR und Workday HCM

Warum Paycom gewählt wurde

Two different systems, not user friendly.

Gründe für den Wechsel zu Paycom

The indeed savings and everything is streamlined into one system with Paycom.

Vorteile

Easy to view , simple view, good colors love [sensitive content hidden]

Nachteile

Many steps sometimes and hard to navigate my learning

Vorteile

The integrated system was a breeze to work with. Managing my staffs' time was easier than with other top-rated software. The staff requests changes and off days through the app or online and the approval/denial/ change process is extremely easy.

Nachteile

With our version, we have a time clock attached, the time clock gave us problems when we set up new employees and I had to call customer service each time. It would not accept the add in however, we found out the time clock itself had an issue and was not functioning as it should have. It was replaced and now functions correctly.

Vorteile

Keeping your clock ins/outs in the line with employer books.

Nachteile

Sometimes it is hard to not to miss the buttons on the punches

Vorteile

The interface is intuitive and the product is easy to use.

Nachteile

There isn't anything I've disliked about it.

Vorteile

Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.

Nachteile

Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.

Vorteile

I can manage my deductions and vacation requests for myself as well as my employees

Nachteile

when my employees work a shift that goes into the next day and work over say like 12 hours is a little challenging getting the system to realize its not a mistake or missed punch

Vorteile

I have been with two companies now that have switched to Paycom and would recommend this to any company struggling with their payroll process. The customer service has been excellent and the outcome for our employees has been exceptional.

Nachteile

The biggest challenge is getting our employees onboard with change. Once we sold to them the importance of this change and they were able to see this, it was smooth sailing for us all.

Vorteile

It is good for payrolls, time and labor management. Better to use for managing talents.

Nachteile

sometimed there is a user error or glitch.

Vorteile

Reports are pretty good and useful. But you have to train yourself.

Nachteile

Customer service is poor. Software is clunky and tons of stuff you don't need.
Hope you never need to have an issue fixed. Not one person there knows anything other than to
try and upsell you something you don't need.

Vorteile

Its interface is simple to use, which helps both the administrator and the worker. The system is natural and guides the user through different phases. It offers only a single program that makes it possible to manage the entire employee life cycle, from hiring to retirement. This really supports the end of the need for multiple systems, which can generate inconsistencies and errors in the information. This is the most admirable feature that I have personally appreciated because it reduces the amount of work we have. It lets employees manage how they enroll their names in personal information benefits, as well as attendance and time. This decreases personnel resources and also empowers workers.

Nachteile

The mobile version does not offer the same capabilities as the desktop version. It costs more money compared to other methods of personnel management and resource management. Very little customization is offered, especially in the area of reporting. The transformation to a new method is likely to be a drawback, I have experienced difficulties during the implementation stage, consisting of difficulties with data transmission.

Vorteile

Good Product but all down hill from there.

Nachteile

The worst customer service a company could ever have. It gets even worse if you leave them. This company is only about money. Once your in they don't help you. Their billing is non-tranparent. They could not even explain why they charged what they did when you received a bill. We had a billing discrepency and when we asked them about it they emailed what it should be. We asked them to come in for a meeting and the bill was not $18,000 more than what they emailed. They could not explain it.

Vorteile

YU COUKD EASIL REVIEW, EDIT AND SUBMIT TIME WORKED AS WELL AS REVIEW DOCUMENTS AND DEDUCTIONS

Nachteile

SOMETIMES IS TAKE A FEW MINUTES TO REFRESH

Vorteile

The setup team was so easy to work with and helped when we got stuck. They really worked with our team to get everything set up the way we need it to work.

Nachteile

We are still working out a few issues with the implementation team. The team that sold us on all of the functions of Paycom and the implementation team must not have shared notes. There are things that we were looking for that were not set up the way we were told, so are now we are waiting for their team to get things set up correctly.

Some of the report features are confusing and difficult to find the right report for what I need.

Vorteile

The user interface is incredibly intuitive and user-friendly. From clocking in and out to accessing pay stubs and tax documents, everything is neatly organized and easy to find.

One of the best features is the mobile app. It allows me to manage my time, request time off, and even access HR resources on the go. This flexibility has made a significant difference.

Nachteile

I cannot think of anything that I did not like about Paycom.

Vorteile

Mobile app is good as is the reporting in general.

Nachteile

Fees that were charged were wrong and sales people did not thoroughly explain the billing process. Very opaque.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paycom gewählt wurde

UKG service and software was not good.

Gründe für den Wechsel zu Paycom

Claims of better reporting, better user experience.

Vorteile

Paystubs, upcoming payments, and requests for accrued vacation time are all easily accessible. This is also used on a daily basis for employee time tracking and the administration of company records relating to salary and benefits.

Nachteile

The app's interface can be confusing to new users who haven't watched a tutorial video. Clocking in only works when we are directly linked to the firm's wifi, which is annoying, but may have been intentional on the part of the organization.

Vorteile

I really appreciate having an app that has all of my scheduling, payroll, and tax information in one place. Everything is laid out well and seems intuitive.

Nachteile

It's a little too easy to accidentally choose the wrong punch type.