Outfunnel

Vorteile

I really like that Outfunnel does exactly what it says on the box. For me, it elegantly bridges the shortcomings of Pipedrive which is our main CRM. The team is great and I've already had a few discussions with them and saw that they implemented a few of my requests

Nachteile

It's not as feature-full as other products on the market. For me, it's more of a tool and less of a solution. It's best to get into it already knowing what you're trying to achieve.

Vorteile

We have started using Outfunnel for Pipedrive and Mailchimp synchronizations first, but soon we’ve switched to Outfunnel as our main mailing tool. It's very easy to use and setup mailing campaigns for the selected target groups – Pipedrive filters. Creating or duplicating a newsletter is very simple and fast even for non-experienced users, the same goes for adding personalization fields to the content.
All sents, opens, clicks, bounces and unsubscribes are visible in the main Campaigns report and are reflected in Pipedrive as well.
Detailed campaign reports can be easily downloaded from Outfunnel to excel for further analysis. The automation and synchronization with Pipedrive are really outstanding – all activities done with Outfunnel are precisely reflected in CRM.

Nachteile

What we do not see in the report yet are ‘replies’ to our mailings as this feature needs some setup to our google account that’s not so simple for us to do without admin rights.

Vorteile

It's very easy to sync an audience from Pipedrive to Mailchimp and send out automatic emails.

Nachteile

The reporting is a bit basic. I would love to be able to go more in-depth in the data.

Vorteile

The value for money is incredible. Outfunnel does all the heavylifting for automated email marketing. Data such as email engagement, web visit and even lead scores are synced to our CRM, marrying lead nurturing and sales in a seamless way.

Nachteile

The functionality is a little limited, but it's sufficient for us. May be insufficient if you needs are more complex.

Vorteile

There are two things I like most about the software, firstly the newly added dynamic sender details functionality, giving you the ability to change sender details dynamically based on the contact owner in our CRM, so you don't need to create multiple emails for each sender. This has saved us a great deal of time. Secondly the bounce activity tracking which allows us to identify incorrect/invalid email addresses and update/cleanse them accordingly, helping us to maintain a cleaner database.

Nachteile

The bounce emails are caught by Outfunnel and we have no visibility of these. It would be good to have these emails filtered into a specific mailbox and identify hard/soft bounces. Also, currently we're unable to map to single/multiple option fields in Pipedrive, only text date and number fields are supported.

In Betracht gezogene Alternativen

Warum Outfunnel gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Outfunnel

Vorteile

We like how well Outfunnel connects to our existing CRM (pipedrive) and allows us to getting additional data points. It was easy to set-up and connected to everything we already use really well. The team was very communicative and supportive to get up and running.

Nachteile

Getting the e-mails approved via our domain was a bit tedious, but this is the case with most e-mail softwares. There are still a few features we would love, but this works for now.

Vorteile

The lead score, the tracking links. and the pipedrive integration.

Nachteile

You have to build landing pages with other tools.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Outfunnel

Vorteile

Does what it says, and is vastly easier to use than Frederick von Chimpenheimer IV's product. It you do need help setting up the support is very personalized and fast.

Nachteile

I'm not sure there's anything I don't like, except that it requires being connected to pipedrive; i understand that's it's purpose; but would be nice to have other intetrations.

In Betracht gezogene Alternativen

Warum Outfunnel gewählt wurde

Zuvor genutzte Software

Vorteile

I love that this tool connects into my tech stack and works seamlessly. And when I ran into bumps on set-up or was trying to figure out how to best use it, the team was SO very helpful with customer support. They answered every question and helped me figure out how to get the most out of the tool.

Nachteile

Doesn't have every integration yet but I'm sure they will build more over time.

Vorteile

Its cornerstone functionality allowed us to streamline the syncing workflow and to trigger CRM automations based on drip email activity of individual users. It's also a very straightforward tool to use, and it didn't require a whole lot of time to set up. Being reasonably priced, it's one of the best ways to build linked CRM automations for those using Mailchimp for email marketing purposes.

Nachteile

In the beginning, there were certain features that were lacking for an optimal workflow. However, after reaching out to the support team, those were added to the development roadmap and implemented as soon as 2.5 weeks after my request.

Vorteile

I've worked with hundreds of organisations helping to implement their sales process using Pipedrive. Outfunnel is my most used third party tool. The functionality allows us to track prospect engagement, score leads based on activity and highlight the hottest leads to the sales team. Not only is it a fantastic tool, but their rockstar team are always on hand to help with any questions you might have.Highly recommended!

Nachteile

There's not a lot to dislike. Perhaps it would be useful if they reinstated the email platform by default as this used to tie in nicely with the other functionality.

Vorteile

Outfunnel makes setting up automated email communication that can support your onboarding, sales and marketing processes effortless. The UI is simple. It has all the features to get going fast.

Nachteile

Their vision of a fully lifecycle communication and marketing tool is still in its infancy so it is a more of an aid to existing processes rather than a tool to setup your entire set of processes.

Vorteile

I've been using Pipedrive and Mailchimp for years, but never knew I could sync the two like this. Thanks to Outfunnel I don't have to think about my many email lists any more (they are in full sync with my contacts list). This tool has made my job way easier and the value I get for the price is great.

Nachteile

At first it wasn't clear to me how many contacts I can sync as the subscription fee depends on that. I contact their support and got an immediate answer that gave me the extra push I needed to buy their subscription.

Vorteile

We like how easy it is to link our CRM (Pipedrive) to Mail Chimp, the lead scoring feature is relevant and useful, the synch with our CRM is seamless and works smoothly. We think that the value vs. cost is really good for the price. Outfunnel worked with us when other companies declined us due to the industry we work closely in (Residential Mortgages)

Nachteile

We do not have any complaints or see any down sides as the product and service fully meets our needs

Vorteile

We love that we can now see how our key accounts have engaged with our marketing activity, allowing us to tailor our account management strategy.
I also once wrote in with a billing query and it was responded within hours - amazing!

Nachteile

I thought the pricing was based on the number of contacts you had (in pipedrive), as opposed to how often you talk to them. So we have c. 3,500 email address and a 15,000 contacts account, if I email these contacts more than 4 x we reach our limit. I don't tend to email more than 2-3 times, so it's not a big deal, but for the size of our business it wouldn't make financial sense for us to upgrade to the next level.

Vorteile

The system was easy to set up and is ongoing maintenance is minimal. We don’t even have to login to the interface as it just works.

Nachteile

Small annoyance that new email lists in Mailchimp can cause create new records in Pipedrive

In Betracht gezogene Alternativen

Vorteile

Outfunnel seamlessly integrates pipedrive and mailchimp to provide powerful data to our sales team. I don't have to think about it because it just does what it's supposed to do. If I have any issue or questions, customer service is on top of it quickly and helps me find the answer.

Nachteile

Minor thing, but when someone unsubscribes, I wish it updated pipedrive rather than stopped synching.

Vorteile

Syncs all contacts and info from pipedrive to MailChimp beautifully and exactly how it should. Rather simple but just works! Customer support is very personal from the small team at pipedrive

Nachteile

Slightly clunky as they develop the UI. Very basic functionality

Vorteile

We use Copper as our CRM. They do not have any way to automate email sequences so we can stay on top of our prospects. We can setup multiple sequences, assign a tag to the lead, then let the system work for us.

Nachteile

There were a few things that were unclear as to how to use tags between opportunities and people in Copper. Nothing wrong on the software side but it was a bit confusing on how it works. We sent an email, and they called me and walked me through it and it was easy peasy. The other part is it was confusing to know when a sequence was active. I thought I set it up correctly but turned out it wasn't on but I told them to change the verbiage to make it more clear that you need to click to the next step to actually make the sequence work.

Vorteile

Primarily used it to link MailChimp to Pipedrive. to be fair, it is very easy to use and certainly helped us as a tool for managing leads and measuring effort vs value for us.
As a start-up in its early stages of growth, having the web tracking feature is a big plus too.

Nachteile

It took us a short while to figure out and benefit from the range of features thsi offers. It's not entirely a bad thing if I'm honest. I ended p having more than expected

Vorteile

Outfunnel made it easier for us to track email marketing actions for our leads and clients within our CRM. With it, we can now see which leads received and opened our newsletters and we can customize their lead-journey based on their actions and interests.

Nachteile

Outfunnel integrates Pipedrive and Mailchimp and more integrations (like chat-services, e.g. Intercom or Drift, and others) would be very useful.

Vorteile

Outfunnel was very easy to setup and implement. The two-way integration was a critical decision factor. The sales team especially likes that all user activity is tracked in Pipedrive, allowing for seamless communication between our marketing and sales efforts.

Nachteile

We have not yet utilized the email marketing tools offered directly via Outfunnel. We are continuing to use MailChimp.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Outfunnel

Vorteile

I love having the ability to segment based on how prospects interact with various campaigns.

Nachteile

I would like to see more integrations, for example, a form integration for Squarespace.

Vorteile

I'm a marketer and one that doesn't code. Many tools require some plugin to be added to site but this means I have to go and ask the coder to do it. It can take days before the coder has time to help me out which can be at times frustrating. With Outfunnel I could set up my account myself and within minutes I could already see that my data was being synced between different tools.

Nachteile

I've been using Outfunnel for a few weeks and so far haven't had any problems.

Vorteile

The deep integration with pipedrive CRM is why I use this app for email mktg.

Nachteile

The features are still basic, but the integration outweighs this, plus the company is very open about their roadmap for new features.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Outfunnel

Vorteile

Software does what it has to but what I appreciate the most is the super responsive customer support

Nachteile

Some features were missing at the beginning but these have been rolled out in the past months.

Vorteile

We like the tight integration with pipedrive and Mailchimp, which are our two main CRM / Marketing tools. It's a nice complement to this suite

Nachteile

No zapier integration, however it's not a show stopper - most scenarios can be covered with Pipedrive filters. I believe this is being worked on anyway

Also having visibility within pipedrive of Mailchimp clickthroughs would be nice.

Vorteile

Very intuitive and easy to set up integration with PipeDrive. I set the Mailchimp sync module and it just works, no hustle. Saves me a tone of time to try and update my MailChimp contacts with the new CRM leads.

Nachteile

I didn't try the Web Tracking module because I don't have control over the website (shared resources). I wish that there was a configuration option so I don't need to pay for modules I don't use.

Vorteile

Very nice customer service.
Once it set up it works.

Nachteile

It's a little expensive, but at the same no other companies compares.
In pipe drive, I'd love it if it be possible to see if a prospect is subscribed to Mailchimp and see is direct stats of implication with the news letter.

Vorteile

This software helps to keep in sync all the marketing contacts that i have (between Pipedrive and Mailchimp). But definitely best thing about this software is web visitor tracking! Keep it going, Andrus!

Nachteile

There should be opportunity to tune when the web tracking info sent back to Pipedrive (for example if lead visits more than 2 pages, then send the information)

Vorteile

Instant deal created in Pipedrive - registered to the right sales rep. Great tool.

Nachteile

Must know all products/services that Outfunnel integrate with well

Vorteile

integration with Pipedrive, personal support which is 10 out of 5 stars

Nachteile

in general flexibility on how to use generated data is missing a bit beside filters

Vorteile

Convenient tool, with handy setup and integration with Pipedrive and Mailchimp and excellent customer support.

Nachteile

I currently haven't noticed any cons working with Outfunnel.

Vorteile

The easiest link and value of following up on mails sent thru mailchimp. Amazing Support!

Nachteile

still some features comming will be amazing!

Vorteile

Outfunnel directly connects to Pipedrive and makes it straightforward to setup mailing lists based on filters.

Nachteile

Nothing major to complain about - layouting could be improved.

Vorteile

Outfunnel is incredibly easy to set up and I love how it syncs email engagement data like clicks/opens back to your Pipedrive deals.

Nachteile

It lacks some customisation options like adding people to Mailchimp groups.

Vorteile

Simple and gets the job done.
Outfunnel is easy to use and intuitive, I love how straightforward it was to set up and start our first automation.

Nachteile

It would be great to have more flexibility and manipulation of the lead scoring feature. I would like to be able to create and determine a point value for multiple, new, marketing activities.

Vorteile

Outfunnel made it super easy to connect our lead forms in WordPress to our Copper CRM.

Nachteile

There's not much I don't like, although I haven't tested/used some of the other features they offer.

In Betracht gezogene Alternativen

Vorteile

That it integrated with Pipedrive and was very simple to set up messages for our sales team

Nachteile

When creatign sequences on Outfunnel, you can't reorder the messages which is really painful when trying to adjust campaigns or copy them across.

Vorteile

Simple set up procedures and great interrogation with Mail Chimp. Excellent backup and support from Outfunnel.

Nachteile

Non to report as yet. Possibly could do with clearer instructions regards adding in A records etc.

Vorteile

Easy to implement and the perfect choice if you are using Pipedrive.

Nachteile

Only Mailchimp is possible right now so, we were limited regarding the automation workflows.

Vorteile

Simplicity of features and clarity in their presentation, ease of integration.

Nachteile

Sometimes I don't jump straight to dashboard but remain on the login screen after logging in.