SecureDocs Data Room

Vorteile

Contemporary,Value for Money . The product is Customized / tailor made to meet the customer requirement

Vorteile

Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.

Nachteile

Maybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.

Vorteile

Service and easy of use, great permission authorization and structure

Nachteile

Expensive for a startup, not sure about alternatives though

Vorteile

SecureDocs was chosen among other VDR solutions primarily because of unlimited storage/users plans, responsive customer support and flexible payment options (quarterly/monthly). Competitors usually offer price per Gb/documents count, and only long-term plans. I liked two-factor authentication and audit log in this product, as well as intuitive user interface.

Nachteile

Nothing. Everything worked fine, I can't remember any complaints from our users of SecureDocs.

Vorteile

Excellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.

Nachteile

Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.

Vorteile

It's highly intuitive and easily navigable. Easy to get new users up to speed on functionality quickly.

Nachteile

I'd like to be able to view a document without having to open up a separate tab. Would like to be able to quick check the content of document.

Vorteile

The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day.

Nachteile

We have not really found any faults in the system.

Vorteile

SecureDocs provides the security necessary for our sensitive documents that other cloud services simply cannot offer.

Nachteile

I do not believe there is a desktop app, but I imagine this would put our security at risk.

Vorteile

Very easy to use from both the admin and user sides.
Transparent and affordable pricing.

Nachteile

It's not as customizable as comparable systems but it's absolutely great out of the box.

Vorteile

Easy to set up for 100+ users with different levels of access

Nachteile

We haven't had any issues up to this point

Vorteile

Easy to use, easy to set up. Worked perfectly for the scope

Nachteile

user management could be streamlined but works fine as is

Vorteile

SecureDocs' support from the first contact and afterwards has been awesome.

The ease and short time the implementation took was just what we wanted.

It is so easy to log in, navigate, customize your dashboard, upload documents, grant permissions to users.

Users who have visited the room have not come back to me for direction as they can locate and identify documents easily.

My management is quite happy with me for using SecureDocs for our DD process.

Nachteile

Although SecureDocs' integration into our company processes has been smooth, I wish to think that there is room for improvements in some of the features.

My experience was the need to give permissions to certain users to view some documents in Excel format which they couldn't until I was taught how to create another line of permission for them. Eventually, they had access to the Excel form but could not view some two other folders. The access they had allows them view both Excel and non Excel folders but, some could not see some folders. This needs to improve.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SecureDocs Data Room

Vorteile

Being able to add documents provides us with a history of our IP and engineering milestones. We have set up multiple data rooms for use with different parties which gives us increased flexibility to tailor the information and know it remains secure. Tracking access on a daily basis is also extremely useful because we have to kiss a lot of frogs while raising funds for our projects and being able to cut them off or see what they download has proven invaluable in tailoring our responses to them.

Nachteile

Have never received training on the system Do not know how to upload documents to one room and have the update flow through to other rooms automatically. Not even certain that is possible but would love to find out.

Vorteile

Bulk upload and classification of documents is intuitive

Nachteile

Would like to be able to change the date of upload when needed.

Vorteile

SecureDocs is very easy to use as an administrator and is intuitive to new invited users which creates a lot of efficiency. The system serves as our system of record for all transaction work. The team is also great - they build customer feedback into the roadmap for new features and provide excellent support.

Nachteile

It's never failed our firm in any way, but it would be nice if SecureDocs enabled text search within documents. It would also be nice to re-index folder structures with copy paste.

Vorteile

Secure Docs is very friendly and simple, you can followe the application with your intuition. And what more, comparing to other similar solutions, SD is much cheaper.

Nachteile

The application is safe and easy, you can share your files and documents with your business partners and stay sure, that nobody can stole your documents or change them in uncontrolled way.

Vorteile

It allows us to trace a document form issue to receipt with a specific DTG and recipient IP address, this is vital for us, as we produce an auditable trail from this data.

Nachteile

With respect to recipients receiving the data we do not get a timeframe of how long they spent reading a new upload. this would allow us to gauge acceptance & adherence to policy changes.

Vorteile

This software is so easy to use, it's easy to search for documents (the keyword search is very accurate), and I find it very helpful that the data room points me to recently updated documents so that I don't duplicate my work (which saves my clients a bit on legal fees).

Nachteile

I wish it was easier to download documents from the data room.

Vorteile

ease of access, setup, functionality, (out of the box), support and the pricing. All in all very proper product with all the necessary functionality available.

Nachteile

How the solution is used within our company there is really nothing missing or not working. the price, compared to other providers is really the best (including watermarking).

Vorteile

We use this data room both for sharing critical documentation for due diligence for potential partnerships, as well as a drop box for sharing large documents with collaborators. It is very easy to manage the site, to control the access and rights for each individual or group, and also to keep a log of what functions were performed, and what documents were reviewed (down to the page number). The customization security features are excellent with 2-factor authorization, the need to accept a confidentiality (editable) statement, water marking of each page, and a blur out to prevent screen capture. Customer service is also very good with a smaller, personal feel to it. I would highly recommend this product.

Nachteile

You can't view PowerPoints through the software. This does not let you to restrict access to 'view only' and therefore can not share confidential documents in PPT form.

Vorteile

User friendly, secure. High visibility as administrator, control over access and visibility on all activity

Nachteile

No ability to have room go to 'dormant' status for deals that are put on hold

Vorteile

Ease of use, ease of administration and quick support.

Nachteile

Cost could be reduced for long term user.

Vorteile

Really is easier to use, and helpful for our clients and the velocity for droop the files and who we can see in realy time the information.

Nachteile

i would like a system that has the possibility to incorporate an file to coments or issue between the files in the web, I mean the possibility to the final client insert coment in the same web page about and specific items.

Vorteile

User friendly and great product options

Nachteile

Nothing the product is perfect for what we need it for.

Vorteile

User Interface and possibility to manage multiple data rooms.

Nachteile

Nothing as such. One suggestion is top up of plan on expiry of the three months/ twelve months plan. That should be offered at a competitive rate.

Vorteile

Its very easy to use.
Support multiple users
Offers very good security
New Documents Notification is excellent.

Nachteile

Sometimes exporting documents takes some time.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SecureDocs Data Room

Vorteile

Pricing of the software is very favourable for all sizes if business.

Nachteile

I like everything about this software. Ut has saved us alot of time and resources.

Vorteile

The product is an effective and secure virtual data room.
Cost friendliness of the platform and amazing reporting capabilities.

Nachteile

We have not had operational issues with the software. It is serving us well.

Vorteile

Was basically immediately available and was able to go from trial to full licensed site in zero downtime. Everything was easy to use even for non experts.

Nachteile

Could have a slightly better access control interface (UI). But it worked fine

Vorteile

Automatic Numbering of the folders and files
Easiness to define user profile
Tracking of activities

Nachteile

Updating files may change the numbering.

Vorteile

it is very secure and contains all the options i need

Nachteile

nothing to tell about and all features needed are covered

Vorteile

Ease of use. The platform is very intuitive.

Nachteile

Reporting - Compared to its peers SecureDocs reporting does not go as in-depth.

Access - Often parties we reach out to need to unblock the SecureDocs website.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SecureDocs Data Room

Vorteile

Ease of use, great reports, quick user account creation.

Nachteile

Accounting confusion: was notified that I did not make the payment but I actually did, my rep corrected it in no time. Interface is great, there is nothing that I would add, besides to make it easier to add multiple users at the same time.

Vorteile

SecureDocs has a reliable and adequate storage approach, and it makes every analytical request speedy.

Nachteile

SecureDocs has the right focus, with sustainable doc and data solutions with no disadvantage.

Vorteile

1. Ease of Operation
2. Flexible
3. Speed of implementation

Nachteile

Creating profile for each type of activity is bit cumbersome

Vorteile

It's easy to use, the interface allows me to set user parameters, secure downloads.

Nachteile

sometimes when i have an urgent issue customer service sends me links to videos to watch and i don't always have the time to watch a video, i just want a tip sheet to go through steps necessary

Vorteile

The product is very easy to use and it really help us in our business process.

Nachteile

Very less options given to the administrator. Not more features to the administrator.

Vorteile

The compliance of the software for IPO filing.

Nachteile

The cost of the VDR on the higher side..

Vorteile

Simple and intuitive data and user management

Nachteile

Sometimes there are problems with uploading large numbers of files to the data room

Vorteile

Rock solid security, including inability to remove confidentiality watermark on PDF (unlike adding watermark in Acrobat). Like the dual-authentication (text message with authentication code).

Makes it easy to keep customers updated with latest product documents and firmware. Broadcasts notices when updates are issued.

Can use like an FTP site for distributing files and software, but easier to use and manage.

I've found no other applications in the market that provide these sort of services. Larger companies like Intel, NVIDIA, etc have their own secure partner web portal, but they never seem to work right and are problematic for the administrators. Secure docs is much more solid a easy to use, both for the Admin and users.

Nachteile

(1) You can't assign a user to more than one profile (called "rolls"). For each unique profile you can enable a unique set of privileges including View Only, Down Load ability, Full Access (including write and delete), or No Access, based on folder and sub-folders in the account. If you want to enable multiple privileges for a particular user (say for example, the profile for partner company XYZ, plus a special profile for test software downloads) you then need to make another special profile with that combination of privileges enabled. This can get hard to manage.

(2) Signing up new users involved them getting a notification email from 'securedocs.com' . Unfortunately this domain is blocked by a significant number many company spam filters, especially in Asia. There is a cumbersome work around that the Admin can use to send a special code for log it, but this is time consuming if there is a new group to add such as a collection of people in a new partner entity.

Vorteile

Ease of Use; nice mobility across data room

Nachteile

Visuals of files are NOT GOOD, especially Spreadsheets; should try to invest in higher quality graphics for display of information.

Vorteile

This product is incredibly easy to use right out of the box. The interface is simple to learn and just makes sense!

Nachteile

I wish there was an easier method to create and manage user permissions when you're dealing with thousands of documents and dozens of roles. We are also eagerly hoping that the signature capabilities become 13485 compliant!

Vorteile

Very easy to use without any training or tutorials. Fixed cost with no hidden fees, unlike other data rooms that charge based on number of pages and video size. Start-up friendly with intro deals for new users.

Nachteile

They are not cleared by all investment bank compliance departments. This is not a comment on functionality or capabilities. But it does impact the ability to use them if your investment bank has not cleared them.

Vorteile

It is an easy system that doesn't need much implementation effort and it does the job for a fair price. Support is very good.

Nachteile

The only thing I missed is that the Q&A part was not immediately included in the secure download. in general the workflow we would liked in the handling of Q&A was not there yet.

Vorteile

The price point is great if you are running multiple deals that are short term in nature. The flexibility of payment options was a nice part for us as we have deals that both long and short term. Also the features available are more than enough for the confidential, secure, and ease of use for a data room. All of our employees have found it easy to use.

Nachteile

Compared to other data room providers that are more pricey it is missing some nice features. For example, there is no index applied to document names when downloading the data room.

Vorteile

Easy to use UI, very intuitive. Has two factor authentication for recipient which was a must for us and did not appear in many other services. Did not get any complaints from the VDR users which is very important too. Very easy to upload (drag and drop), quick upload. Had the entire VDR setup within hours. Great option to set rules as to who can access what information and you can easily restrict the ability to download. Uses watermark on downloaded materials.

Nachteile

A bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users.

Vorteile

Ese of use and roll out. It took a few hours to setup. The users dint need any training for this

Nachteile

They could look at the costings. Slightly review downwards

Vorteile

We love SecureDocs at our fund - it is easy to use and secure with great tracking features that report on usage, files and views - we couldn't be happier.

Nachteile

I would love to be able to create multiple data rooms under the one license... this would help us manage multiple funds.

Vorteile

Ease of use. Tracking. Relatively straightforward behind the scenes organizational paradigm. Levels of security for end-users.

Nachteile

Sometimes if someone changes a mobile phone number I have to go directly to customer support to reset that account.