Looop

Vorteile

After looking at multiple systems and finding that none of them lived up to the expectations or requirements we wanted for our LMS platform, Looop came to save the day. With its many capabilities of slide decks, page view, video assessment, campaigns, emails, reporting and so much more, this platform has it all. I have found setting up the platform surprisingly easy and had how to guides and the Looop community behind me all the way with the support of [SENSITIVE CONTENT HIDDEN] on intercom and via weekly calls.

Nachteile

That I didn't find out about it sooner!

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Gründe für den Wechsel zu Looop

Vorteile

My favorite features are creating resources (simple, fast, and flexible), campaigns (powerful yet simple communication), user insights (simple survey feature with multiple question types), and analytics (simple visuals with the option to export more detailed data). Implementation was easy, and we only needed help from our IT team with one small question; our L&D team was able to handle the rest on our own.

Nachteile

I can't really think of cons. When we think of feature requests, we submit them to the customer success manager or the user community. The Looop team is responsive to user needs, and works hard to incorporate feedback into their development plans.

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Vorteile

The search function is amazing so if you are using this as a knowledge bank it is like having your own personal Google

Nachteile

Sometime building campaigns and pathways can be a bit confusing and tricky

Vorteile

Functionally:
Ability to customise branding and visuals to create a personalised learning environment
Easy and intuitive to learn both as an author and as a learner
Campaigns function to automate learner communication and management saves time and provides consistent learner experience

Support:
Customer Success/Account Managers are very supportive and knowledgeable
Intercom tool is great for asking questions and always a rapid response
Looop Labs and and the resources available to learn the tool are exceptional

Nachteile

Some useful and time saving features are still on the roadmap eg. customising campaigns, using certifications efficiently

Embedding websites doesn't look great visually, hyperlinks are a better option

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Warum Looop gewählt wurde

Gründe für den Wechsel zu Looop

Vorteile

The technology is great. We're able to use the campaign feature to automate a lot of tasks which would have otherwise been cumbersome and time consuming. Our employees are really engaged in the content and it is improving performance in areas. Not only is the tool great but the level of support and the Looop community are worth paying good money for. You have access to immediate support, L&D experts and an active community of other Looop users to learn from and network with.

Nachteile

There isn't a lot I dislike but as a young company there have been a few bugs to fix and some of the integrations have taken longer than expected but none of this really impacts my positive view of the tech or the company.

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Vorteile

The user experience has been extremely positive as well as the administrator experience. Settings are simple and intuitive, and Looop's focus on learning in the flow of work has been very well received by our employees.

Nachteile

I can't think of anything that stands out.

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Warum Looop gewählt wurde

Gründe für den Wechsel zu Looop

Vorteile

The approach of 'resources not courses' really drove our desire to integrate Looop into our L&D offering. For Learning to be truly continuous we need to fit with our team's lives, not the other way round. Access to the actual info they need, in a online digital format that they can get to from anywhere, including on their phone in the middle of a field, is perfect for us!

Nachteile

There aren't things we don't like as much as things that will only improve Looop's functionality. The main one for us at the moment is anonymity in the user insights, although this is on its way.

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Vorteile

The "campaign" features are one of my favorite. It makes enrolling users, sending email reminders and sharing workbooks or other resources automatic and easy. Feedback from our team members has been great.

Nachteile

Once we got started Looop has been really user friendly. I think anytime you are integrating a new software across an entire company there are small user pains. Looops customer service has been really great. I don't have any negative feedback.

Vorteile

One of the greatest things about Looop is the campaign feature which allows for a high degree of automation, personalization and individualization. Additionally, the platform provides a great usability, a vast amount of options and integral tools for building great learning experiences.

Nachteile

The diversity of media that can be included could be improved by e.g. enabling i frame embedding which would allow for a broader media landscape that could be used. Additionally some usability features could be improved such as e.g. enabling drag and drop for reordering pathways.

Vorteile

Looop's campaign and analytic functions make it extremely useful to manage and report on staff's day to day learning. Modules are easy to create and with its mobile ability, user friendly to complete.

Nachteile

I haven't yet found anything I dislike about the software.

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Vorteile

Easy to use set up and configuration with Microsoft Azure. Custom branding options easy to apply. Excellent campaign feature to manage and track engagement with content. Practical video assessment tool built in which lends itself to testing learner capability and practical application of knowledge

Nachteile

Some of the functionality we require is not yet available i.e Outlook integration but it is include in their product roadmap

Vorteile

Loop is very easy to use. The Campaign feature is the thing I find most useful. Being able to automate emails to be sent out from a specific email address helps us to create things like Equality Calendars and have the emails sent out automatically. It also helps for compliance training as we can automate this being sent out in addition to new starter surveys.

Nachteile

There is not really anything I dislike about Looop. It is a great platform that is fit for purpose.

Vorteile

Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.

Nachteile

Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.

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Vorteile

Workspaces have worked very well for us, so that different areas of the business can access information relevant to them. Campaigns as a means for updating colleagues immediately has been great and they have the choice to receive these to personal or work email addresses.

Nachteile

Colleagues sometimes miss emails as they can go to junk or spam. The language used on Looop takes a bit of getting used to and getting images to fit on the banners can be difficult.

Vorteile

Looop is a contemporary performance platform that allows learners to easily access great support resources when they need it during the workflow. The mobile app is great for those who don't always have access to a desk top. The analytics function is insightful and creating content is a breeze. The functionality is slick and the customer service is the best I've had from any vendor. Engagement issues are a thing of the past. The best bit? - the price!

Nachteile

For us the events management function is a little basic but you aren't buying Looop to manage your classroom based events, you're buying Looop to create and deliver great resources to your people.

Vorteile

Looop really thinks about corporate learning in a different way, which has helped us to start thinking about employee learning in terms of who needs to know and do what. The platform also integrates with where our employees are working allowing for learning to happen in the course of daily work rather than being something the employee has to step out of their daily workflow to find.

Nachteile

Looop's platform is still being developed and while their developers are open to feedback and ideas from clients, there is some functionality that would be useful to have that is still being built - Zoom integrations, bidirectional messaging, etc..

Vorteile

Pathways and Campaigns allow a degree of automation

Nachteile

Some of the functionality when adding content can be clunky. It's only a very very minor difficulty but sometimes I copy and paste content to allow for better customisation.

Vorteile

The approachability of everyone at Looop - no matter how small the query, you are guaranteed to get a fast, helpful response and are not made to feel that you are wasting their time.

Nachteile

Currently that we are unable to use our company font, but we have been told that this will soon be rectified!

Vorteile

How easy it is to use! On the day we got the software, started using it right away.

Nachteile

Still pretty new, but we are happy we everything. If there is a feature that we want, then we ask the developers who are very open to new ideas.

Vorteile

The software is intuitive and highly customisable

Nachteile

I can't think of anything that I dislike about the software currently

Vorteile

It's elegant, intuitive and very easy to use.
Our learners love it and ask for more.
The Looop team are amazing to deal with. They really get learning and what works in terms of digital resources.

Nachteile

Nothing. We've submitted ideas for improvement to the platform and the team at Looop always listen and accommodate our suggestions.
They are also advancing the platform to improve engagement and usability so we know it's all in hand.

Vorteile

Working in the L&D team for the past 18 months, I've seen a huge shift in the business towards this platform. It's simple and easy to use, anyone can be trained up and it's a great way to have our resources together. Our account manager, Rachel, is always on hand to help us, and they are constantly listening to feedback and evolving the platform with their clients.

Nachteile

Not being able to categorise the home page and the manual labour required to update contacts

Vorteile

The adaptability; we are able to build engaging content for our employees across a number of functions - from onboarding to compliance training.

Nachteile

We have come in to a few difficulties with running reports; however the customer support we receive has been excellent and the feedback we give enables the development of the content to only support us further.

Vorteile

User friendly for both the administrator in building resources and for the user to access resources.

Nachteile

Some tweaks could be made to allow more edits to what is seen, i.e. editing what is seen on the landing page, editing of cover photo for each resource etc. But I am told that these improvements will be made in the coming versions.

Vorteile

how scalable it is very quickly and how little ( or none) skill is required to build and deploy content via looop

Nachteile

some aspects of seeing progress bar on UX - hard to use with learning paths
also would like better search feature

Vorteile

It is a software made for learning, but they made it look fun and engaging. One can create a vast library of learning modules and can link one learning to the other, almost like a streaming website.

Nachteile

Looop is less data centric than some of their competitors and it can be a detriment depending on the number of employees.

Vorteile

Looop has so many outstanding features. From the help/chat function to the usability for our learners. It simply does what any L&D professional has wanted to do for so long. It stops knowledge being hidden in endless courses, positions knowledge in the way people need it, when they need it and finally moves L&D out of the shadows of ambiguity by providing analytics and insights into how the platform and resources are being accessed and applied.

Nachteile

There is nothing I liked least. It really has surpassed all my expectations and just keeps on improving.

Vorteile

TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS.
Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared. Integration with our IT system was relatively easy and we had loads of support

Nachteile

Understanding some of the filters when sharing resources within campaigns takes a while to understand

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Vorteile

Looop is easy to use and easy to manage. Not only is the platform easy to navigate when creating new content, it is compatible with a variety of sources (images, videos, SCORM, AIC, and more).

Nachteile

I can't say I have any "cons". Anything I wish it had, or want it to have, it will have. The Looop team stays in contact with their users and responds to all feedback and requests. Anything I wish it had; I know it will in new releases coming soon.

Vorteile

This software is intuitive and versatile! It allows me to create a resources-first approach to our learning, as well as design courses specifically for my user's needs. It also allows me to assess their knowledge and track progress with ease. Many LMS platforms allow the ability to create learning courses without the possibility of revisiting the material--unless that take the course again.

Loooop goes beyond that approach!

Through the use of resources, Looop has the ability for the users to revisit and refresh their knowledge on the specific topic--rather than go through an entire "course." It's an excellent feature of Looop and encourages the learners to engage with Looop in a way that promotes continued personal growth.

Nachteile

As an administrator, I would like the ability to drag and drop items, rather than use the arrows. The current system takes a bit longer than I would like. I would also like more thorough reports on Pathway completion. It would help me a bit more with tracking people down--although with a few more clicks, I can find the data I'm looking for very easily.

I'm going to turn this "cons" post around to a positive very quickly, however, because the Looop team is--hands down--the most responsive team I have every worked with. They truly take every user design suggestion under consideration and improve the functionality of the software in an extremely speedy manner. It it incredibly and appreciated!

Vorteile

The integration with other platforms in our people ecosystem was easy, they provided everything we needed to be able to pull the data we needed and to set up automation. It was an easy platform to introduce to the business from a technical perspective.
The usability of the platform is great, it makes my life easier working with content creators as the way you build content is simple. The Learner UX is great too, the feedback on the look and feel has been great from our people.
The platform offers a simple function of resources at when you need them, it mirrors the way we learn in everyday life and its clear how you can support an organisation by reacting to challenges quickly with Looop. The Campaigns functionality is really awesome as you can create learner experience which really improves the way you support things like onboarding over a three month period.
The working relationship with Looop is great, they are progressive and adaptive and they respond to ways to improve the platform.
You can make your learning resources completely on brand and it fits really well as part of our people ecosystem.

Nachteile

The events functionality could be improved to be just as slick as the rest of the platform for example, being able to send invitations straight to slack or Google calendar. Also the accessibility options could be improved.

Vorteile

We love Looop. We moved our staff development to a digital strategy a year ago. After deeply investigating of the top-rated LMS’ Looop is the clear winner for our team. Once we made the decision we met the team at Looop and the learning community. This makes Looop even better.

I described Looop as “disruptively different.” They make the tools you’ll actually need and craft them in a way that you’ll actually use. I never feel like I’m fighting a system to make it work, it’s both intuitive and deep.

Their developers are incredible and responsive. I’ve seen the community ask for tweaks and changes and I’m impressed with how fast they respond.

Support has been incredible and personal. I feel like the Looop team is a partnership with their customers. They’re committed to seeing us succeed.

They get the right details right. It feels light to the end-user. Search is incredibly fast (our in-house developers commented on how quick and responsive Looop is). Their use of marketing savvy and the campaign tool is remarkable. I’m able to measure engagement. There’s a smart “set it and forget it” mentality you can build into some of the clever campaigns.

Looop’s content editor is SO GOOD that we don’t feel the need to make everything into a SCORM course. That’s an available option, of course, but we don’t use it often because of the quality of the native editor. And to extend it’s value, the integration with Bongo allows an interactive video component that’s genuinely helpful. Highly

Nachteile

There is very little I don't like about Looop. Perhaps I don't like that we didn't find it earlier, because it's radically shifted how we develop our teams.

Vorteile

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.

Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

Vorteile

Easy to build to brand and flexible to use. Love how external links can be integrated making the entire experience about the learner. Easy to navigate and set up, keeping the user experience in mind. Can be branded to suit, have assessments, and does whatever one would need it to do. If there have been any challenges, our Looop partner [SENSITIVE CONTENT] has been amazing! he as found the time to help, has the patience to answer my 10000 questions and has always been at hand as wonderful support. I would recommend without hesitation.

Nachteile

Its time confusing to brand the platform at first, but once that's done its plain sailing! No negativities, the platform is great!

Vorteile

We've been on a journey with looop for the past 2 years and it's been amazing to work with such an innovative company. The software itself allows you to think digitally about the learner experiences, whilst also giving you the ability to make a difference with both just in time learning and automating communication. We personally use it as a hub of information, an engagement tool for our teams and a learning tool for our new starter process.

Nachteile

The system itself is being developed all of the time, which is actually one of the reasons of why I love it. My "least" favoured aspects are already being worked on. For example the design of looop is great and you're able to customise to a point. It would be great to allow more customisation.

Vorteile

As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business.[Sensitive Content ] have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact.

Nachteile

Its been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive.

Vorteile

The platform is very simple to use, building a resource is quick and it can be assigned to users with ease. The ability to curate a library of resources alongside mandated training makes looop so much more than just an LMS. It has become our intranet and internal comms tool.

The software is continually being developed and new and exciting features are being added. Having worked with traditional well-known systems in other roles, looop is a breath of fresh air. There is always something new to make our online learning programs better and more engaging.

Nachteile

Where there are areas of the software that could be improved, the team respond quickly. There is a great community where ideas can be shared and these appear in the sprint. The reporting suite is functional and ticks the boxes however there could be improvements made which are coming very soon

Vorteile

Ease of use and self management. Being able to make any changes in house gives us total control and speeds up the process. The system is intuative, easy to use as an admin and user

Nachteile

Nothing! Any improvements and suggestions are taken on board by [SENSITIVE CONTENT] and the team and, in all cases, they are already on with the dev!

Vorteile

Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive for both the people creating the content, and the people using it in their day-to-day roles.

To add to this, having the ability to build resources within the platform means that we can respond to business needs quickly, without compromising on quality. Combine this with a powerful search function on the user side, and it's easy for people to find the information or help they need, wherever and whenever they need it.

Nachteile

Looop is device responsive, and so when building resources within Looop it would be useful to have the ability to preview content with varying screen sizes. This would help make sure learners have an equally high quality experience on all devices.

Vorteile

The interface is clean and easy so I haven't needed to spend time training people on how to use the platform - simply send the link and they can intuitively understand what they need to do.
Create great micro learning courses using Pathways, which help piece together small parts of information together in a small course.
Easily market new topics using Campaigns where you can allocate a segment of people you want to target training towards.

Nachteile

More intricate reporting would be nice, probably around video % played - so you know exactly how people are interacting with the courses.

Vorteile

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Nachteile

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

Vorteile

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

Vorteile

Looop is a different take on the LMS. I loved that it wasn't the cookie cutter LMS platform that many of the main players have become. The campaign feature is fantastic for tracking engagement and figuring out how to reach out to your audience the best.

Nachteile

It's a fairly newer product, so it is lacking in some features. Their roadmap shows a lot of this on the way though, so it's not a concern really.

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Vorteile

I've spent years trying to get employees to engage with Learning Management Systems but Looop makes it easy. Employees want to use it and they rely on it as a tool to help them doing their jobs better and faster!

Nachteile

I've been so impressed with the changes Looop have made in the past few years. They really listen to customers feedback and continually innovate their platform. One area I'd like to see them improve on is the experience for Employee admin user who need to check training data of their teams/department.

Vorteile

The new campaigns feature!!! Everything is automated AND personalised at the same time, so I can get on with my day to day job.

Nachteile

I have been using it for a a year or so now and cannot think of anything.

Vorteile

The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.

Nachteile

There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.

Vorteile

I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.

Nachteile

The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

Vorteile

The platform is so easy to use and navigate. It is also really colourful and pleasing to the eye which makes the experience enjoyable.

Nachteile

I cannot think of anything I dislike about the platform, it’s very easy to use and that’s perfect for me, especially as I am not the best at using computers!

Vorteile

Looop has made virtual training, fun and easy to do. With all of the different features that Looop offers, we've been able to cater to a variety of different learning styles. We can upload training videos, put word documents with process flows, slide shows and the list goes on. I love that we can pull reports on our employees progress throughout Looop, as it gives us a clear direction on what areas people need help with and where they are excelling. The integration within the business, has been incredible. As a training team, we have had nothing but positive feedback.

Nachteile

I wouldn't say anything about Looop is difficult to use, if I had to pick something it would just be to find a way to show all of the resource within a workspace, without having to press something to show all. Very minor.

Vorteile

Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.

Nachteile

There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.