Sapling

Vorteile

Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.

Nachteile

Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Vorteile

I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use.

Nachteile

There are still some functions that aren't that great; ie. start date change, but Sapling is working on it.

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Vorteile

When everything is set up, Sapling allows for a pretty smooth workflow when hiring new hires for your company

Nachteile

It feels like there are a few kinks to work out. I have seen issues where signed candidate documents are wiped, requiring new hires to resign the documents.

Vorteile

Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal.

Nachteile

Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow

Vorteile

Very clear and concise interface.
Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information.
Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned.

Nachteile

There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software

Vorteile

I love how customizable this platform is. It has evolved very quickly and the support team is super responsive. Each feature release provides new and improved ways for InVision to enrich our new hire experience.

Nachteile

With so many releases being launched sometimes the platform slows down quite a but which can be a bit tough. Mainly because I relay on this platform so much so when it slows down, my workflow is interrupted.

Vorteile

This has changed and made our onboarding process so much more efficient. No more google docs! Syncs with Greenhouse, Namely and more.

Nachteile

Can't wait for waterfall tasks, and more integrations.

Vorteile

- I love how user-friendly the platform is for Employees
- The platform is aesthetically pleasing
- Our Implementation Manager, [SENSITIVE CONTENT HIDDEN], is incredibly responsive and helpful to any questions/concerns we have
- It has helped save us SO much time with the integrations from Lever and ADP
- We can make custom workflows to help keep our growing team on the same page

Nachteile

- Employee Documents could be separated out into categories to make it easy for admin access & compliance purposes
- There should be a way to capture I-9 & W-4 information for employees

Vorteile

Set-up, integration and maintenance is very simple and intuitive. The support team is very responsive.

Nachteile

I wish they integrated with Gmail to route messages through your actual email inbox as some other software does (Lever, for instance). I also wish they utilized DocuSign rather than EchoSign for the eSignature feature. It's a bit more robust and easy to use.

Vorteile

Employee profile is really detailed and I can add a lot of fields. It's easy to use with simple navigation.

Document management is a great feature to get me onboard and keep track of my documents.

Nachteile

Doesn't really useful after I get to know more about my company and other colleagues. I only update my profile once or twice ever.

Doesn't really good at task management, since there are other better tools for that.

Vorteile

Sapling targets CRMs and messaging platforms to help agents create personalized responses more efficiently. Managers gain conversational insights to coach and prepare teams. It helps you speed up your business process. It's great that Autocomplete Everywhere allows agents to respond to customers faster by providing deep learning-powered autocomplete suggestions across all messaging platforms.
Another favorite feature of Sapling Suggest is that it automatically suggests responses to customer chats or help desk calls by matching customer queries with relevant responses. It allows you to effortlessly manage high incoming volumes, in short, an excellent software.

Nachteile

I did not have a negative experience about this software, everything is very good. There is nothing that I don't like.

Vorteile

The interface feels modern and simple; it strives to look and behave like the best apps that you use every day. It makes simple tasks as simple as they should be, and complex tasks easier to accomplish.
I like how Sapling encourages profile creation for a more social experience. Most HRIS software is cold and treats you like a peon. Sapling takes a warmer approach and makes it feel like you're connecting better with your coworkers.

Nachteile

The interface needs some more polish and performance improvements. Sapling also faces the same issue that other employee experience apps have where some parts of the interface can feel empty depending on how many features are in your company's license, and to what extent your company is utilizing those features. The layout (information architecture) seems too flat - It doesn't tell me what's most important.

Vorteile

Everything is simply labeled and easy to find. Menus are minimal in length so I can find stuff, the colors are not garish, the work flows are intuitive.

Nachteile

I get logged out after some minuscule amount of time. Sometimes I get massive amounts of lag in between screens, which is frustrating and I over-click

Vorteile

It has been easy to use out of the box. The time management piece is simplistic. The historical export of data from the previous provider seems to be working.

The company page also seems inviting for new employees, it is all branded well.

Nachteile

The one thing I wish it had was a google calendar integration that allows you to add it to your own calendar and the company calendar after PTO has been approved. I feel like we had this from Zenefits, and it is a real pain to deal with.

The UI seems a bit dated.

Vorteile

I love that the tool integrates seamlessly with Greenhouse and WorkforceNow, that it's easy to use, that it's visually appealing and customizable.

Nachteile

It works great, unfortunately I need to enter 40 characters in this box.

Vorteile

I liked how easy it was to navigate Sapling, I used it to start my on boarding at a new job. The interface and functionality was super easy to understand, I found it easy to go through each task and complete them.

Nachteile

This is minor, but when exploring to find my team I constantly had to click "see more team members" to load more people, maybe a scroll or some other type of way to load this info might be helpful? I found myself clicking this button 4-5+ times and eventually moved on.

Vorteile

I like that sapling offers college students homework assignments through their site.

Nachteile

I haven't encountered any issues so far using sapling.

Vorteile

I love how simple it is to create a profile and complete tasks. I also really enjoy how easy it is to navigate around others' profiles and see how everyone connects re: managers and organizational structure.

Nachteile

The tasks can stack up and it would be nice to have a way to sort them a little more manually.

Vorteile

It arranges everything you need to Onboard and manage a team. Very easy and user-friendly interphase

Nachteile

The least favorable tool or that could improve is the payroll platform

Vorteile

Sapling is easy and simple to use with a great and friendly User Interface. Highly recommended.

Nachteile

I haven't came across any problem yet as I'm a new user and I find it super easy to use!

Vorteile

I love the task center, it made onboarding easy. I'm not a fan of text box minimums on reviews......

Nachteile

I didn't like that there were authentication scenarios that were not addressed, like being logged in for the first time and my session expiring led to some weird interactions of having to log out entirely and start over.

Also, some tasks wouldn't show up in the list until I deleted my cookies and started over. (I actually contacted your support team about it).

Vorteile

Sapling has really streamlined our new hire on boarding and made my life 10x easier.

Nachteile

I think the product still has a long way to go - every other week I feel like something is breaking or I have a weird glitch and that can't be explained.

Vorteile

I liked that i was able to use sapling not only on my computer but on my phone as well. It helps being in the field and still able to check in with each different team in different channels

Nachteile

One complaint I have, and i also just signed up for the service so i could be doing something wrong, but one complaint would be the notifications, once i click onto the messages that i received the notification from, the number don't always go away

Vorteile

It was easy to navigate and see what was due and when the due dates were. It also gave good feedback when a question was answered wrong on how to answer it correctly.

Nachteile

It was difficult to get it to match up and open in my browser. I had to contact customer support, but customer support was very helpful and helped me resolve the problem quickly.

Vorteile

It seems pretty flexible. My HR organized the info needed into logical sections. The documents I needed to review were obvious. Progress was obvious and visible. I like that on the dashboard, the # of tasks I still need to complete is prominent.

Nachteile

Wish I could save the work in an incomplete section, so that even if I didn't fill out required fields, I can come back later and continue where I left off.

Vorteile

Lo que más me ha gustado de Sapling es que ofrece una gran cantidad de herramientas útiles para administrar los recursos humanos de una empresa. La plataforma incluye un sistema de seguimiento de empleados, un sistema de gestión de talentos, un sistema de evaluación de desempeño y un sistema de planificación de recursos humanos. También incluye herramientas de contratación, administración de beneficios y gestión de seguridad social. Estas herramientas permiten a las empresas gestionar sus recursos humanos de manera más eficiente.

Nachteile

Carece de un sistema de reportes para la plataforma. Esto puede hacer que sea difícil para los gerentes de recursos humanos rastrear y evaluar el rendimiento de los empleados. Además, la plataforma no cuenta con un sistema de seguridad robusto, lo que puede afectar la seguridad de los datos.

Vorteile

User interface is awesome:
With todays fast pace demand for more intuitive interfacing technoligies and data recovery, Sapling does a great job in addressing the everyday technical issues from recruiting to onboarding completion and document storage issues. While automization can result in cumbersom changes to workflows and clunky tasking, Saplings User interface is Simple, Clean and visually organized in it's step process.

Nachteile

Feed creation and implementation process:
There are some setup quirks in site formating, email notifications to New Hires, and communications configurations between softwares. As a Client I know that not all are technologically gifted in the architect of development and operational implementation. It would be beneficial if Sapling's implementation team had some one on one forcast requirements of the Client and the HRIS Software Support team. I was looped in after the 3rd implementation attempt had crashed. Reporting and file creators along with Software team's communications feed and Market place implementation staff been in on this - one on one confrencing, a robust "sandboxing," and a slower sectioned rollout occured. I think this would have gone A-LOT smoother.
Technical support:
A week? Seriously? No other offerings or work arounds? Especially for mutistate companies.
Verbage visibility:
Soft gray is very hard on the eyes. Backlit screens and overhead florescents make it difficult - even with a difuser. Wish you could use your purple or a medium blue color that would differentiate between titles etc. and information entered.

Vorteile

I can pass on tasks to other employees in the company and getting information to the employee before they begin.

Nachteile

Still some bugs they need to get through. I'd like to be able to customize a little more, but overall a good program.

Vorteile

Sapling's end user interface is super intuitive and friendly to our end users. It's easy to understand and I love that everything is paperless! It has saved our HR team countless hours shuffling and filing paperwork.

Nachteile

It will be great for Sapling to continue to build out their API integrations with our HR software service providers in the future. So far the integration with ADP works fairly well.

Vorteile

The innovative technology that allows you to not only have easy access to your profile and your team memebers, but other leaders and team members in different locations to all be able to communicate and help one another. Also it’s as if your at a one stop shop from easy accessible tabs to keep track of your daily tasks to making keeping track of all of your information safer and quicker than ever.

Nachteile

This software is awesome if your using it from a pc if your using a mobile device and could be a little frustrating to access certain things. Which could easily be solved by flipping your phone into the horizontally direction a lot of the tabs you wouldn’t previously have see will now appear making everything to slot smoother.

Vorteile

My favourite thing about Sapling is the ability to create customized onboarding journeys. Onboarding is so important to a company and Sapling enables you to create unforgettable experiences by automating the admin heavy side so that you can focus on creating a seamless/customised experiences.

Nachteile

It's reporting, storage and analytics capabilities have a long way to go. As we scale, I question wether we will outgrow it as a HRIS due to these things mentioned.

Vorteile

Support team response time is very quick, and good application to monitor and track the journey of each hiring.

Nachteile

Lost data recovery need to be streamline for betterment.

Vorteile

The best part is the UI they are providing to the users, They are frequently changing the UI to improve customer satisfaction. The support we are getting from the customer team is also the best they are very supportive. we can easily look at everyone's important information with a simple but pretty view.

Nachteile

When they are implementing new features it takes a lot of time. They should focus more to get the integration with other platforms.

Vorteile

Pretty easy to use. Everyone who joins the company are required to use this, making it a good resource for finding anyone who is part of your workforce. Works best for me in getting more information on co-workers.

Nachteile

Profile pictures used are very low resolution, and obscured unless you inspect elements in your browser's developer console. Not a usual case for most who will be using it, but is an issue for me. Otherwise can't actually think of any other issues with the software.

Vorteile

I like that you can set the workflows to assign relative to start date, assigning tasks, sending out onboarding emails.

Nachteile

Default email address first name last name without the period!

Vorteile

Usability and look and feel is quite nice. App is responsive and clear.

Nachteile

Mostly around the People/Team members section.

* I would appreciate if i can click on the team member profile and open it in a separate tab.
* No clean way to come back to list of team members (except clicking on the browser back).
* Persist the filtering/page size: If i apply a filter or change pagesize, then click on a team member profile and come back to list, the previous filters/pagesize is lost and i have to reapply.

Also i noticed while filling personal details, in Gender dropdown there is no field for LGBT, it would be nice to have that option for people who identify differently.

Vorteile

User friendly, easy to navigate for HR onboarding and offboarding. One of the rep is great about checking in to help and also updating our team on any changes or improvements that are coming up.

Nachteile

There are a couple of integrations that could be helpful if added such as Slack notifications. Would like for the org chart to be easier to use - sometimes has issues zooming in and out.

Vorteile

- It keeps me organised and I can track the employees' progress and activities at one glance.
- It is integrated with our hiring ATS system, Workable, which automatically helped us tracked any new hires made in Workable into Sapling
- Helps in creating their new work email

Nachteile

It doesn't notify you when employees made changes to their profile - which is crucial (e.g bank details)

Vorteile

I love how easy it is to view your assigned tasks and see the progress of current tasks. I love how visually appealing the user interface is as well. It's very clean and easy to use.

Nachteile

There is an issue with the search function that they still need to fix. Sometimes the search doesn't work.

Vorteile

I love Sapling, the fact that the customers, employees and even suppliers can connect and work together through this program is definitely a pro.

Nachteile

I love everything about sapling but I wish they could integrate office 365 and also sometimes you have to have a minimum 40 count even if you want to leave something blank.

Vorteile

Clean, easy to use and navigate. The prompts were clear. This is my first time using the software, I was using it to get onboarded and to learn about my new team.

Nachteile

The People area didn't give me the views I needed all the time. For instance, when I clicked into one person from a specific department that I filtered, I saw the rest of the team on the side in circular icon form, but I had to role over to see their names, and I had no way of seeing their position, organizational structure. I also (when I hit the back button after that) it brought me back to the whole company and I had to filter all over again. I wish I was also able to see the team structure visually on someone's profile, including my own. And, be able to just click (XYZ team) on the side by profile pics to bring me directly back to the team I filtered.

Vorteile

I thought this was very effective, clean, smart and suer friendly. I really enjoyed the pre-work prior to my first day. Streamlined, sexy and smart.

Nachteile

There was nothing I did not like about this software.

Vorteile

I was hired into a new job, and had sapling access day 1.
It was an amazing resource for me as a new hire. It gave me a plethora of information that was well organized, informative and very intuitive to use.

Nachteile

I have not been using it very long, but no Cons so far!

Vorteile

The feature that helped me the most was the directory of my colleagues when I started my new job, it helped me remember names and feel less afraid that I would forget someone.

Nachteile

At one point, my listed tasks vanished and I felt lost during one of my first days of training at a new job. The problem was fixed several hours later though.

Vorteile

I like that I can see tasks easily and check things off. It is nice that everything can be linked so you can be directed straight to a different site

Nachteile

I haven't used it enough to notice any cons yet. I like how easy it is to use and that I was able to learn it quickly

Vorteile

Sapling makes HR interactions easy and it has tools for employees as well.
I love the custom workflow and organizational charts which are interactive and easy to use.
Sapling makes it easy for all employees to view clearly outlined policies and rules.
We can also view information on each departments projects or roles and their progress with each.

Nachteile

Sapling bases your subscription price on the number of employees in your company rather than what features you use or how much data you store. Sapling does not offer a free trial or free version so that you can explore the product before you commit.
Sapling is web based and has no mobile app which is why I rated ease of use and ease of deployment a 3 out of 5.

Vorteile

I like that new hires are able to complete essential information before their start date so they don't have to spend time on their first day completing their tax form and I-9. Also, managers are able to fill in information about their need hire, like software needs, and IT can view and work with that info.

Nachteile

Inconsistency. Sometimes the program works as needed, sometimes it doesn't and there's no way of telling unless the new hire contacts you before their first day letting you know that they're having tech issues. Also, if an email is scheduled to go out a few days in the future, there's no way to edit or make changes to the scheduled email once you've onboarded the new hire.

Vorteile

I think it is an awesome idea! What a great, modern way to connect with coworkers and get to know each other better - especially considering the employees from my company are spread all over the country. I think the calendar with everyone's birthday is amazing! Of course, the time off and tasks are just added bonuses in my opinion!

Nachteile

My only critique is that I can't see how much PTO I have available. I can only see scheduled paid days off that are coming up. That may be due to my company though, I'm not sure.

Vorteile

The UI seems friendly and responsive. The design is solid and modern.

Nachteile

Not very good at dealing with dropped connections (LTE hotspot, etc.)

Vorteile

Very simple step by step process to complete the flow. Uploading and reviewing documents was very simple as well. The pages seem very well polished and look modern compared to other HR web apps I've used in the past.

Nachteile

There are no error messages displayed for required fields and they can be hard to notice. Another improvement I would suggest is to split up some of the forms into multiple pages or have a way to save progress.