Joist

Vorteile

Its compatibility to use on different devices.It is avaliable on computers,mobile phones(android and ios) which means joist can be used by everyone on any type of device

Nachteile

Sometimes it takes time to review and verify payments which also leads to double payment if we try to do the payment again

Vorteile

It helps save time and streamline in the go

Nachteile

It makes card collection professional and simple

Vorteile

It was super simple and easy to create and send invoices.

Nachteile

I did not like the fact that Joist was not able to automatically sequence invoices.

Vorteile

There are no pros to a company that makes you have to pay $96.00 for a plan just to send a estimate in a email!

Nachteile

If I could give a 0 star I would! Ya know I understand things are changing but when you take your company & turn it over to where your customers of 8 yrs can not even log into their account to delete that account, access any of their info/records that they have had for all them 8 yrs without having to pay for a subscription plan of the lowest plan of $96.00! You know nothing about it you go to log into to type up & send an estimate & 3 plans pop up above it states choose a plan or log out. I get on chat send them a message & waited over a hour for a reply from a bot for them to say no we can not give you access to your account, your records, all the estimates etc you have done on that account for 8 years unless you pay us and sign up for a subscription plan! Seriously wow who does that?! And whats even sadder the $96.00 only covers sending estimates something you were already doing and then allowing to accept payments from clients through their company so you can pay them also to get your own money and oh lets add that you dont need nor do you want those services but are being made to do so if you want to access your account that you have had for 8 yrs. And then to not even give someone the option to delete & deactivate their own account is something I will never understand. Let me add that I do not give this company nor anyone else access to my information on my account. I do not give access to my name, address, phone number, email. card info, client intel, estimates, invoices, no information on my account for any reason.

Vorteile

The app is easy to use. Simple yet outstanding usability.

Nachteile

The cost of the upgrades are a bit high.

Vorteile

Ability to collect payments, create invoices, and integrate

Nachteile

Can’t track employee hours so if you bill hourly this could be a hassle

Vorteile

I've used Joist for free-lance work and I really like the speed and ease of use the software provides. A quick and easy invoicing solution.

Nachteile

There have been times when the app is down when I need it. There's a fee for recieving payments, fine for the larger payment but lots of small transactions do add up.

Vorteile

My favorite feature of Joist is their easy-to-use smartphone app. When I'm working, and able to access it f. From my phone, I can generate estimates, retrieve client data, and even process payments. it has greatly improved my appearance as a business and gives me full confidence for the future.

Nachteile

Subscription price plans. Some features are not available to lower tier plans, which is a shame.

Vorteile

Joist improves organization, efficiency, task management, and communication in kitchens.

Nachteile

Joist may be unnecessary for non-management roles, like kitchen porter.

Vorteile

The ease of use and free estimates monthly.

Nachteile

When they started charging for estimates beyond the initial sign up.

Vorteile

I really like how easy joist is to use, the options they have, and new user friendly it can be.

Nachteile

Sometimes customer service can take a while.

Vorteile

good system to use but without customer support very scarry

Nachteile

We had our brake in ....someone change our password in joist and we cannot get it back with 3 month communication joist refuse to give us access to our account we lost 3 weeks off our time somehow get all information backtechnical support could do it 2 click on the buttons ...... unfortunately they give access back to scammersso be careful they will not help you i hope they will sort our problem eventually.... i hope, someone form joist team will read this and respond ASAP

Vorteile

It’s convenient when the program works..

Nachteile

It doesn’t work all the time

Vorteile

That it is available for both desktop and smartphone

Nachteile

Too many to list. There is hardly one functionality in this App that makes sense or is intuitive. It's hard to navigate, most of my client can't figure out how to sign, change orders are extremely inflexible, I can't automatically insert my signature - instead I have to go to two different platforms to do so. Again I would have to send too much time here to list all the problems.

Vorteile

Simple and straightforward, although lacking much needed functionality.

Nachteile

Doesn't provide for a contractor who regularly services companies or multiple locations, just simple contacts with single locations. Support team doesn't work to implement additional features based on user input, not interested. Unfortunate.

Vorteile

Simple to use, easy to find what you need.

Nachteile

App and desktop version don't communicate well, missing options that are necessary for billing and follow up marketing (example- no way to filter emails or customers added by month they were added for follow up)

Vorteile

With time, as items are added, it becomes very easy to generate a great looking Estimate.

Nachteile

At first, it's time consuming, adding items slowly.

Vorteile

Very easy to use, the layout and interface is fantastic. You can integrate quick book with it. Create estimate within a minute and email it to your customer.

Nachteile

Can’t add photos of an item. You have to add separate as an upload option but not as an individual item

Vorteile

This product has potential like how it’s laid out pretty easy to use from a business standpoint and has different things you can do

Nachteile

If your using this app for payments you must give social security number to set up also cost to use program is really high in comparison to other much better products out there shop around

Vorteile

Easy to use, it integrates with another software we use

Nachteile

It doesn't update the payments received when we have to modify the Quotes / Proposal

Vorteile

Convenience and phone based with a decent layout, hard to compare as I have only used PC based software

Nachteile

Not stand alone, seems developers have contant access to all your transactions and can and will dictate when they will release your funds and how you should fill out your invoices.

Vorteile

That you can access your company information from anywhere. The ability to invoice out in the field.

Nachteile

I did not like that you can not run credit cards directly thru joist on the spot.

Vorteile

The ease of use for this software has been a welcome change to the paper I used to use with spreadsheets etc. this software allows easy business operation.

Nachteile

No integration with other software when I grow, and speed of use within the app. better attention to quotes pushed to invoice will greatly help.

Vorteile

This software is easy to use and straght forward. It allows you to easily create invoices from your smart phone or tablet on the go, and have a customer put in their credit card information directly, which keeps their information secure.

Nachteile

There are limits to the type of invoice you can create, and the invoices can only go to one person (the account manager). There is no way to copy another email address (such as accounting) so management can review what is going on directly.

Vorteile

Professional appearance. The documents made with my customers are official legal binding documents. It saves clients, and line items

Nachteile

I wish I could set up a saved "notes for customer" section so that I do not have to write up a full contract every time. The headers, and footers are saved.

Vorteile

The thing I like most about Joist is their user-friendly mobile app. It’s a lifesaver when I'm on job sites. I can pull up client information, create estimates, and even take payments right from my phone. It's made me look much more professional and organized in front of clients.

Nachteile

The thing I like least is that some of the more advanced features are locked behind the higher-tier subscriptions. For example, I'd love to use the custom contracts feature, but it's only available on the Elite plan which is quite pricey for a small operation like mine.

Vorteile

I like the convenience of being able to send invoices to my customers and them being able to pay right then and there. I also like the fact that I have all my products in one section so I don’t have to rewrite everything. All I have to do is click a button and it’s all there.

Nachteile

I wish Joist had an option to set up reoccurring jobs so that I can get reminder reminders on when my services are due

Vorteile

fonctionnality and efficiency and easy to use

Nachteile

it use to work great but it now bugs all the time

Vorteile

Simple and intuitive platform for creating estimates and invoices.
Excellent for managing client details and project tracking.
Mobile-friendly, making it ideal for on-the-go use.

Nachteile

Limited advanced features for larger-scale businesses.
Customization options for invoices and estimates could be improved.

Vorteile

This is my go to invoice app! Easy peasy invoicing app. This app is BEYOND user friendly. Both me and my customers appreciate the fact that the invoice can be paid straight from the invoice. Payments are not delayed, and everyone is happy.

Nachteile

Currently, there is nothing negative about the app.

Vorteile

Its easy to collect payments and manage projects from home.

Nachteile

Higher upfront cost it has limited reporting features and complex navigations.

Vorteile

My favorite thing about JOIST is the ease of use when estimating!

Nachteile

I don't have anything that I like the least with Joist!

Vorteile

The interface was clean and the files exported to clients are professional

Nachteile

If changing an estimate, the software wouldn't remember or have a history so if you delete something then change your mind to get it back you had to remember everything rather than just do an undo command.

Vorteile

Joist.com is much like joists in a home. Joists in a home are used to support and strengthen the floors and ceilings in a home. Joist.com helps strengthen and support your company no matter the size or job. Not only is joist easy to use for our company but is also easy to use for our clients.

Nachteile

If you are not tech savvy, joist can be difficult to navigate. Once you get in it can be a bit overwhelming, don't worry it gets easier very quickly

Vorteile

How simple and user friendly it is!
Made my life and my clients easier.

Nachteile

Not much. Everything was easy to use and navigate

Vorteile

I like lots of things about joist some of its advantages like providing strong structural support, being cost-effective, and allowing for easy installation.

Nachteile

Some of its drawbacks include potential susceptibility to moisture damage, limited span capacity,

Vorteile

The keeping track and how easy it is to send someone a estimate plus I can say I do financing.

Nachteile

I can't say there isn't anything I don't like about the app maybe I'm too easy to please idk

Vorteile

Professional estimate.

Nachteile

Trying to rope you into PayPal
Impossible to navigate updated payments

Vorteile

My client uses Joist which is how I started using it, they are a small business with not much accounting experience and this app is perfect for them. Its basic and simple to use, they can easily send invoices on the go their clients.

Nachteile

I would like to see better reporting in Joist. It is simple to use but I do find myself scrolling a bit too much when looking up an older invoice.

Vorteile

I like the non overcrowded dashboard, the simplicity, and how easy it is to use for customers.

Nachteile

I don’t like there being the only one payment processors connected, Paypal is alright but not my favorite.

Vorteile

This application can easily create invoices with features like patting sales tax and material mark ups for products.

Nachteile

Nothing has given me any problems so far!

Vorteile

The ability to send estimates electronically for approvals.

Nachteile

Not being able to write change orders with decreases in scope and costs. Must use other software to do this causes additional expense.
Cutting and pasting text from other software causes formatting uses. This decreases the efficacy of this software.
Not allowed to give discounts or credits on a signed estimate. Sometimes you want to add a benefit to the clients experience and this software does not offer this.

Vorteile

The app works perfectly and what I like the most is the notifications it provides when my clients open up their email and when they view the estimate.

Nachteile

I'm not happy with the tiered pricing the company has commenced to implement, I am currently a paid joist pro member and have been happy using the app for its functionality, recently the company has introduced a second tier plan (Joist Elite) that bring more features to the app, some features dont really justify the upgrade however this tiered pricing implemented as a as we go along basis and not from app commencment feels a bit unfair for already paid members who feel left out or feel our current membership wont get any new updates.

One can say they can keep stacking tier after tier

Joist Gold
JOIST ultra etc..
It feels more like a pay for extra features on a subscription based offered than an actual upgrade in tier

For that they should have offered one time payment upgrades.

Vorteile

Joist is simple to set up, use and demonstrate.

Estimates can be emailed or texted right to the customers phone.

Nachteile

Lacks more robust features other offering in the estimate software category have.

Not quite a full featured estimate software or crm but a very functional combination of both.

Vorteile

Easy , quick good looking invoices, [SENSITIVE CONTENT HIDDEN] the emoyee was incredible even after we left because of PayPal. I just wish they offered more than one pay source

Nachteile

PAYPAL. THEY RUINED THIS APP..customer service was over the top with joust, but with PayPal its nonexistent..they are rude if you get someone almost annoyed..usually they only want you to use community...we hate that

Vorteile

I love that joist is easy to use from computer or smart phone on the go is not a problem. Joist is easy to use and understand even for older people who are not use to computers. When a payment is sent I can update my invoice so that I may see how much I have made even can update payment plans and make contracts

Nachteile

The fee for receiving payments via the app. Sometimes the site and app can be down for maintenance when I really need it

Vorteile

ease of use, price, reliability, functionality

Nachteile

ONLY complaint is not capturing IP address/digital signature being more secure

Vorteile

The app itself works great. Very helpful to email customer a invoice, estimate or a receipt right on the job

Nachteile

First- I wish when I look up a Customer Support, it would not only pull up his contact info, but also a history of his jobs/invoices
Second- when you have customers pay with cc, joist uses WePay to process. WePay is a joke, zero communication, they went right into my bank acct and stole money simply because a customer clicked a dispute button because he was mad I didn't answer my phone when my sister was in a hospital.GONE and only through chats online have I received a pitiful notice that it will take up to 45 days to return my money, even after it took the blink of an eye to steal it. Crooks! And I will stop using joist just because of this instance. Boot WePay, hire a legit company like PayPal and I'd come back. Until then, I'm looking for new invoice company.

Vorteile

It is so easy to use and very inexpensive. The free version is great for anyone starting a new business or crm.

Nachteile

I wish it had a scheduling feature and a good,better,best option for estimating.

Vorteile

Absolutely love this program. Use it all the time for estimates. Has an incredible system for estimates, invoices, payment, and overall management.

Nachteile

Was a little difficult in connecting with quickbooks, but not horrible. Also while I know they have to make money, a few years ago the program was free, now has a pro option on order to access all features.