Blink

Vorteile

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Nachteile

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Vorteile

The ease of communication with the team.

Nachteile

I don't have anything bad to say about Blink.

Vorteile

Easy to use and meets my needs. short learning curve

Nachteile

Can be a bit overwhelming at first and required nurturing a behaviour change with employees

Vorteile

It attempts to play in the space of Slack.

Nachteile

It does everything other chat apps do in a worse manner or is poorly implemented.
I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.

Vorteile

I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

Nachteile

- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?)
- I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that)
- When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit.
- For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink.
- If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.

Vorteile

- free for up to 20 users
- great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint.
- if you are IT savvy and know how to build microapps feature will draw your attention.
- Can download on android and iOS devices
- Has a desktop app for windows and iOS devices

Nachteile

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

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Gründe für den Wechsel zu Blink

Vorteile

Everything about it working great and easy to use

Nachteile

Nothing at all works great and does great

Vorteile

The security that Blink provides is unmatched

Nachteile

Sometimes it takes a little long to load

Vorteile

I love that Blink pulls everything together. Everything you need all in one spot!

Nachteile

I haven't found anything I least like about Blink. So far so great!

Vorteile

Easy navigation with user-friendly interface.

Nachteile

There could be a test window where we can see what customisations will look like with the UI on top. Instead it just shows the background image and logo as a preview.

Vorteile

Blink is awesome for:
Internal communications & Employee communication

Nachteile

The only thing I can think of is that Forms are a bit of a struggle to pull off correctly.

Vorteile

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other.

Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half.

We also have all of our policies and procedures in one place on the Blink Hub.

Nachteile

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid.

Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Vorteile

The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments.
Users familiar with SM platforms feel immediately at home.

The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required.

As an Admin there is virtually no learning curve when setting up users, or populating content.

Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

Nachteile

We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers.

A calendar with room booking functionality would be good.

We have yet to integrate with company systems so cannot comment at this time.

Vorteile

The ability to easily communicate with all members of the team right across the business.

Nachteile

Forms and form development could be improved.

Vorteile

As a fast-growing company, Blink allowed us to create a single point of internal communication to reach outside of the traditional email and messaging platforms. We were able to share company news, team or individual kudos in no time and share the exciting news.

Nachteile

I would like to have pdfs upload with a screenshot rather than an icon

Vorteile

The chat is our most used feature by far.

Nachteile

With most colleagues working remotely, Blink is our most critical comms software. Not being able to see who is online/available, busy, or away on leave is very frustrating (and seems like an easy addition).

Vorteile

Great way to send company-wide info on an easy-to-use easy-to-access platform - simple and fast

Nachteile

Although it has continued to improve add-on wise, ease-of-use desktop vs mobile as well as accessibility feature upgrades, Blink would benefit from more collaborative work tool integration such as video-recording features, creative workspace options/wikis like canva, to enable more team dynamics.

Vorteile

Blink is a really good business communications tool, some pros of the platform are:
- Good, customisable interface
- You can now filter and search posts by person
- Directory of colleagues

Nachteile

There's some areas Blink could improve by thinking about functionality for the user and the needs of big organisations e.g.
- You can't disable notifications from specific people
- You can't disable notifications by day of the week, only by time - get posts on weekends
- As our company is so big it can get really messy and flooded, more filter options could be beneficial

Vorteile

Easy to reach all employees, good tool for collaborating and sharing information quickly across the organisation.

Nachteile

No real negative feedback, the product does what it is suppose to.

Vorteile

Easy to chat internally across the business

Nachteile

No 'message read' feature to see if message has been acknowledged

Vorteile

Easy communication with team and other members of the organisation

Nachteile

see info that is unnecessary to me. Not being able to see relevant info due to the ammount of info on there

Vorteile

The ease of the communication and use and easy to set users up on

Nachteile

it doesnt have more functionalities in which we can work with

Vorteile

Extremely intuitive software and makes it incredible easy to update employees instantaneously! (Especially when you have so many!)

Nachteile

Nothing of note - I know that some employees have had problems with sending posts to specific teams but I think admins need to update their access as opposed to it being a system fault

Vorteile

Blink allows us to have our own internal communication platform that allows not only supervisors to share information, but also allows employees to share pictures, posts, and more.

Nachteile

I would like to be able to use different fonts and colors on posts!

Vorteile

flexibility and adaptability the fact that there are many tiers with varying access and input levels

Nachteile

have to load older messages, if you miss the link which is easy to do, could do with being in bold type

Vorteile

I really like how accessible the Blink. app is and the software they use.

Nachteile

Honestly, anything that I didn't seem like to like such as notifications, I was able to turn off.

Vorteile

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Nachteile

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.

Vorteile

The ease of the product set up and daily usage.

Nachteile

No major cons with the program. It did have a slight learning curve but once a good understanding is gained it’s perfect.

Vorteile

The ability to communicate, connect, engage and share content is as simple as possible using Blink! We love the engagement we get from staff through likes, comments and acknowledgements which are vital to to us.

Nachteile

Three file maximum upload to posts can be a nightmare when we are doing big campaigns to staff especially around COVID since we are a health care company. Additionally, the 250mb max upload is again a hurdle due to us having to upload various videos which we have to upload via youtube and link it through due to size restrictions.

Vorteile

the home feed page for seeing and sharing what is going on in and around the business.

Nachteile

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Vorteile

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Nachteile

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Vorteile

Blink has really changed the way our business looks at communicating with our front line workers. We've had this for almost 3 years now and we haven't looked back since.

It's so easy to onboard our new workers to the business, and the ability to share information instantly is amazing!

Nachteile

There's nothing at all that I like least about this software

Vorteile

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Nachteile

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement.

Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile!

If would also be cool if we could filter by top posts, or most likes, or #'s.

Vorteile

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time.

I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Nachteile

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Vorteile

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Nachteile

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Vorteile

The ability to allow users to express themselves via the newsfeed, whilst also being able to filter to reach out to certain departments via groups has been great for users needing support from a certain department, or simply sharing a post they want everyone to see. This has led to the company being able to share posts for the entire company as a priority and needing users to acknowledge the posts, which means we can assure users have read important posts. It also has a community feel to it and also can help with boosting morale as we have been able to post about achievements in different depots across the company.
What is also great is the ability to create a hub, with useful links that the entire company uses, which makes it a fully working intranet for us.

Nachteile

We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop. This hasn't happened recently and can be solved using an invite code rather than an invite link. During this time Blink support did quickly help us out with the issue.

Vorteile

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Nachteile

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Vorteile

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive.

The speed that it performs without fail is amazing and the constant improvements to functionality are great

Nachteile

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Vorteile

Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

Nachteile

I believe Blink will continue to improve their team chats and team collaboration/task management features.

Vorteile

Makes to passage of information across large amounts of staff seamless and easy.

Nachteile

Only issue I have is not being able to do admin on a mobile.

Vorteile

It is very easy to communicate with colleagues and make groups

Nachteile

Notification in Window 10 are not very visible

Vorteile

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Nachteile

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Vorteile

New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

Nachteile

The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

Vorteile

This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less.

Nachteile

On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs!

Vorteile

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Nachteile

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Vorteile

After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use.

We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging.

The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.

New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Nachteile

The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Vorteile

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Nachteile

There is nothing to dislike about Blink :)

Vorteile

It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features.
Integration with some business applications have been useful for daily updates.

Nachteile

Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.
Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post?
Perhaps business collaboration tools could be more advanced?

Vorteile

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Nachteile

Sometimes news feed is hard to filter and important information can sometimes be missed

Vorteile

- Ability to share and communicate with all employees or with individual teams
- Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs
- Allows for multiple administrators at different levels
- Ease of use
- Ability to communicate privately -- staff can even contact our CEO and get a real-time response
- Real-time chat
- Search feature
- Ability to use on smartphone and PC

Nachteile

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

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