Brevo

Vorteile

We preferred to use it to create scheduled campaigns and for other reasons, but these features are worthless after you fail to send the campaign.

Nachteile

They suspended our account for no reason, such as there is no any hard bounce or something. And a few times. As a result, we could not send any of the campaigns we had prepared for Black Friday and planned to send to our customers. We contacted support once, they activated the account, and then they suspended our account again without giving any reason. What I don't understand is, what's the point of paying money when not being able to send campaign emails?

Vorteile

Facilidade de uso, qualidade das informações, rapidez, boa entrega e comunicação acessível.

Nachteile

Falta de relatórios nas automações, estas informações são complexas de serem visualizadas (abre nova janela, as vezes saímos da página e pra voltar é complicado), Enfim a parte de automação precisa melhorar. Além disso falta um Lead Score eficiente.

Vorteile

What I like most is how easy it is to use. It's very simple for our team to manage our email campaigns without any prior knowledge about how to use the platform. We don’t have to waste time figuring out complicated features, so we can just focus on getting our outbound emails done.

Nachteile

There are a few bugs that annoy me. For example, I often get error messages saying that logs can't be fetched at the moment. We also had a bug with a user role that prevented me from creating templates.

In Betracht gezogene Alternativen

HubSpot Marketing Hub

Gründe für den Wechsel zu Brevo

It was simpler to use and had similar pricing

Vorteile

Has all the features our business needs for email campaigns. Really like the fact Brevo doesn't charge by number of contacts - we can have as many contacts within our lists without being charged over a certain amount. Their support is excellent - very fast to respond which is not typical for most tech companies.

Nachteile

Automations don't always seem to work the way they should. They are pretty easy to set up, but I've had issues with workflows and although Brevo support is helpful, resolution tend to drag on.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

The ability to export a very large number of contacts and not be charged for contacts over 2,500.

Vorteile

It is very easy to send mailings to your contacts. With the amazing templates, you can get starte quickly. After sending it, statistics are great to see how your contacts interacted with your mailing, so you can repeat or improve.

Nachteile

Brevo has so many options, that it sometimes becomes confusing to find your way around. The menu structure is not always totally clear.

Vorteile

I liked below features the features like Email Marketing, Campaign Creation and dashboard which showing all the detailed metrics and also very easy user interface and anybody can learn its very very easy to learn and use.

Nachteile

HTML Templates sample designs are less it can be increased in future so that many people can choose design from the existing templates and dont waste too much time

Vorteile

Estamos usando o brevo a pouco tempo, porem tem se mostrado a ferramenta certo para nossos negocios, principalmente pela UI simples e direta

Nachteile

A forma de precificacao por moduls que acaba encarecendo um pouco o produto

In Betracht gezogene Alternativen

Pipedrive

Warum Brevo gewählt wurde

Porque estava buyscando uma plataforma que integrasse co mwhats e tambem com a questao de email mkt

Gründe für den Wechsel zu Brevo

porque eu preferir.

Vorteile

Solid transactional email service with good automation.

Nachteile

Limited advanced features on lower plans.

Vorteile

Simple d'utilisation - accessible à tous même ceux n'ayant pas de connaissances en HTML

Nachteile

Trop simple si on souhaite faire des stratégies emailing poussées

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

Nous avons arrêté Brevo pour utiliser Plezi, plus adapté au marketing automation que l'on souhaitait développer.

Vorteile

It's so simple to use. Even if you're not a marketer or particularly tech literate, the layout and design of the platform is excellent and nothing feels off limits or too technical. We are relatively new to email marketing and it doesn't feel you need loads of previous experience to get going to take advantage of the great feature set. It is also extremely flexible, you can pay for the bits you need and the contacts you use without feeling like you're not taking advantage of features that are not relevant. It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo. It is by no means just an email marketing tool either, it has a complete feature set that gives you everything you could possibly need when you need it.

Nachteile

I guess the only thing I would change/add is more templates for email. It does a great job of giving you basic layouts and letting you build your own library, but the it would be great to introduce a template marketplace like has been done with Webflow. I would probably pay for templates as I am no designer.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Campaign Monitor by Marigold und ActiveCampaign

Warum Brevo gewählt wurde

Mainly the cost and what you got for the price. Bento was nowhere near as complete and was more expensive.

Gründe für den Wechsel zu Brevo

It felt better to use and was a lot less complex. The others over complicated the way users were added, their APIs were not great and usually only available if you paid for the top plans, and we needed to get started slowly before fully committing.

Vorteile

What I like about Brevo is their drag and drop interface that simplifies the design, also their templates are easy to modify. The automations are very helpful I can reach a wide audience on a click, also their API is simple to connect with my DB.

Nachteile

You should have phone support, I have called your phone numbers and I did not receive any response.

Vorteile

I like how simple it is to make a campaign or newsletter that I send to some prospective clients. It also saves a lot a time in doing my email marketing routine.

Nachteile

Sometimes it took a lot of time to import my contacts list

Vorteile

The possibility of being able to create campaigns and schedule them.

Nachteile

I'm currently having difficulty having several accounts simultaneously and running separate campaigns.

Vorteile

I like the smoothness of the software, believe me you need no training any person can simply add a list of subscribers and schedule a campaign of his choice and send bulk email easily. This is the best product available in the market currently

Nachteile

It is none I do not have any cons I am really very much satisfied with the service they provide.

Vorteile

product quality and support team prompt action. priority of security issue concern the clients

Nachteile

the only way to connect with brevo team is email

Vorteile

Their user friendly website and the ability to custom design my email campaigns

Nachteile

So far i haven't seen anything to dislike about brevo

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

Brevo was the best option for me due to its flexible payment structures

Vorteile

The most important benefit of using Brevo is that it has a very simple and user friendly graphical user interface. It has great customer support service team that helps whenever any issue arises. There is a free trial and free version available as well.

Nachteile

The number of integrations available is not upto the mark.

In Betracht gezogene Alternativen

ActiveCampaign

Gründe für den Wechsel zu Brevo

It was a decision by the client based on pricing

Vorteile

Interface and deliverability. The feel is very comfortable and intuitive.
Their free tier is incredible.

Nachteile

Nothing as such.
I'm happy with the overall product and experience

Vorteile

conversations com radar para monitaremento do meu site conectado ao chatbot em comunicação direta ao visitante

Nachteile

os velores serem muito modulares, gostaria de colocar mais usuários cada usuário um preço, quero autonomia para retirada da logo Brevo tem preço mensal, quero envio de eḿails quando gerarmos leads e criar campanhas.

Penso que um acesso poderia ter a possibilidade de pacote mais em conta

Vorteile

Has all the features we need to support rep productivity in an easy manner.

Nachteile

Report templates are limited. We like to look at multiple pipeline on a single report.

Vorteile

The easiness to create a campaign with a predefined template and send it to a list of emails.

Nachteile

The design editor undo sometimes doesn't work or struggle to edit some sections sometimes but is not anything to concern about, as a front end developer I find it easier to edit plain code instead of visual editors.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

Because of the price, Brevo had a package that was best suited for us

Vorteile

We always had problems when sending emails from our internal software. Messages would bounce and not delivered or would delay too much. Everything was solved using sendinblue (now Brevo). Very easy setup with the API key as well.

Nachteile

Setting up DKIM and other security measures still require specific knowledge about security protocols and you might want assistance from your IT department.

In Betracht gezogene Alternativen

Gmail, Yahoo Mail und Mailchimp

Vorteile

I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help. Also - I did quite the research trying to find an all-in-one platform for marketing purposes and especially when it comes to pricing and what you get for the free version, Brevo is quite unbeatable.

Nachteile

I'm quite sad to see that the pushes are only made out for web and not for Android or iOS. I will have to look for an alternative here as it won't support the use case that I can send pushes both on web, Android and iOS and track it based on a user ID instead of device. If they figured out this issue, I'd be over the moon with them!

Vorteile

Easy to use, fair pricing, scale as the company scale

Nachteile

Charging for automations. I believe it would be better if smaller plans could buy automation credits.

Vorteile

The support is one of the best things that Brevo has, it is immidiately adn super effective.

Nachteile

Nothing, I believe Brevo fits just well our necessities

Vorteile

* everthing WORKS FINE
* Easy to use
* Super integration with Wordpress + DIVI (my development environment)
* your free-plan is ideal for small, non-profit organisations

Nachteile

Honestly, I don't see any cons yet! But with continuous use, should I observe any problem, I will communicate it to you

Vorteile

It’s very easy to use. I had no trouble navigating the dashboard and figuring out how to send campaign emails. I started with MailChimp but found it way less intuitive.

Nachteile

Nothing so far. I don’t have any negative things to say about Brevo.

Vorteile

Simple to use and complete interface. I could learn quickly how the service works by just surfing through the dashboard.

Nachteile

The SDK is not good enough, specifically for Java.
API documentation is also not great: for example, I could not find information about the data sent and therefore test properly the notifyUrl Webhook triggered after bulk uploading contacts using the API.
I am absolutely missing an API sandbox (test only).

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Gründe für den Wechsel zu Brevo

Pricing wise, it seemed the most clear and transparent.

Vorteile

Simple and intuitive interface.
Also I appreciate the generous free plan since I am a solopreneur.

Nachteile

I would like to be able to copy-paste email templates and campaigns more easily.

In Betracht gezogene Alternativen

Mailchimp und Mailjet

Gründe für den Wechsel zu Brevo

Much cheaper, has a free plan, easy to use.

Vorteile

customization, ease of use, and the api option. and the fact that they always add new features.

Nachteile

Some new features are only available using Brevo UI, which is great but, in my case, I only use the API to integrate with web app I am developing so it will be great if they publish them on both (UI, API) at the same time.

Vorteile

Easy to use. I also managed to create a campaign within minutes and send it. I like the testing method of the campaigns.

Nachteile

External mail limits. I would like to try the service free at start and the 300 mails limit kinda makes it difficult.

Vorteile

This software has many features on the free plan, I like the phone feature

Nachteile

It asks too many personal data in order to function

Vorteile

Easy to use, website is also easy to navigate. Customer support was awesome.

Nachteile

I haven't used it long enough to know, but for now it is superb.

In Betracht gezogene Alternativen

Amazon SES und SendGrid

Gründe für den Wechsel zu Brevo

Went through some online reviews ad it had Good online review

Vorteile

Brevo platform offers a seamless user experience with its intuitive interface and robust features, making learning and collaboration straightforward and effective.

Nachteile

occasional technical glitches, limitations in customization options

Vorteile

It allow us to create campaigns, using templates already prepared for mobile, and send them to our costumers.It has inbuilt features like segments, heat click analysis, etc... which makes the tool amazing for us to engage and extract data about the success and interest of the campaign.

Nachteile

The limit of free emails per day could be a little greater.

In Betracht gezogene Alternativen

Omnisend und Mailchimp

Gründe für den Wechsel zu Brevo

The price and functionality was better.

Vorteile

Is easy to understand and use, no hustle!

Nachteile

When creating my email format I confront some issues, trying to find how thinks work, and never find how to change font color. I just asume it was an option for paying members? I guess?

Vorteile

For mine opinion it is very user friendly application and it is simple for users.

Nachteile

Im a new Brevo user, for the moment i didn't find any issues, or something that i would like to improve.

Vorteile

brevo logiciel est un d'envoie automatique d'email

Nachteile

par moment la version gratuite est limites

Vorteile

I like most the Templates that you have, many good options there

Nachteile

I don't like the way I have to switch from a starter plan to a trial, not a free plan

Vorteile

It has a very neat dashboard and is very user-friendly. I love how easily we set it up.

Nachteile

I feel that automation in Brevo is not well managed and is a bit slow for a moment.

Vorteile

Facilidade e interface simples, custo benefício bom e didático.

Nachteile

Integrações com outros domínios, minha empresa não se utiliza de gmail ou outlook.

In Betracht gezogene Alternativen

HubSpot CRM

Warum Brevo gewählt wurde

Alto custo

Zuvor genutzte Software

HubSpot CRM

Vorteile

Brevo contains a bunch of tools for marketing. I use the mailing in connection to our campaigns. Your can import your contact and then send emails automatically. Brevo also provides a simple interface for creating modern emails. You are able to use the benefits from the API to integrate mailing with another products.

Nachteile

The API is not the best one I have ever seen. It can be a bit complicated to set up automatizations.

Vorteile

E-mail marketing gratuito 300/ dia, realmente superou minhas expectativas à plataforma é fácil sim e claro que ainda usei pouco, mas este pouco já me proporcionou saída para 30 possíveis clientes segmentados. Creio que esta integração de prospecção em outras empresas junta à Brevo prova abertura e abrangência maior de mercado.

Nachteile

Ainda é cedo para uma análise qualitativa de pontos fracos ou deficientes, seria precipitado.

Vorteile

Ease of use, uncluttered user interface.

Nachteile

I do not have any complaints. everything works as it should.

In Betracht gezogene Alternativen

Mailgun

Warum Brevo gewählt wurde

Mailchimp had become way too expensive and cluttered with functions I had no use of.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Easier to create e-mails and campaighs with your WYSIWYG tool to create e-mails.

Vorteile

intégration de la solution dans les nôtres

Nachteile

blocages permanents de comptes malgré explications données. Leurs algorithmes trop contraignants ne permettent pas de communiquer des emails en externe. Même à usage interne (devis et factures à clients identifiés). Service coupé sauvagement par Brevo à la fin sans justificatif recevable

Vorteile

Fluidité de la solution
je trouve que la prise en main est simple (débutant pour ma part sur des campagnes newsletter)

Nachteile

configuration mail avec une adresse utilisant un nom de domaine messagerie

Vorteile

Ce logiciel est parfait pojr les publicités par mail

Nachteile

Je le trouve très bien. Je n'ai pas trouvé d'inconvénient

Vorteile

Ce que j'ai le plus apprécié dans Brevo, c'est sa flexibilité et sa capacité à s'adapter aux besoins spécifiques de notre entreprise. Les fonctionnalités de réservation en ligne, de formulaires personnalisables et de gestion de la disponibilité ont grandement facilité notre gestion des clients et des rendez-vous. De plus, l'interface conviviale et l'assistance client réactive ont été des points forts appréciables

Nachteile

Ce que j'ai le moins apprécié dans Brevo, c'est le manque de certaines fonctionnalités avancées, notamment en ce qui concerne les analyses et les rapports. De plus, le processus de configuration initial peut être un peu complexe et nécessite une certaine familiarité avec le logiciel. Cependant, malgré ces inconvénients mineurs, Brevo reste une solution solide pour la gestion des réservations et des services

Vorteile

L'interface est simple et la prise en main se fait rapidement. Il faut dire que les sections contacts et campagnes sont simple d'utilisation. Une vrai valeur ajouté pour notre entreprise de collaborer avec Sendinblue, car nous avons des analyses complètes de nos mailings et on voit l'impact sur nos clients , cela permet de voir ce qui fonctionne et ce qui ne marche pas. Le support ( service client ) est très réactif et toujours à m'écoute.

Nachteile

Pas vraiment de soucis , mais plusieurs problèmes lors de gros envois, certains numéros sont blacklistés. Sinon au top

Vorteile

Facilidade. Usabilidade. Gratuidade para testes.

Nachteile

Ainda não consegui realizar os testes para implementar o que preciso.