BigTime

Vorteile

Simple to use, huge value for price, highly rated within team

Nachteile

Had some issues enrolling / on-boarding some colleagues, with slow customer service response

Vorteile

Customization of reports, ease of setting up projects and invoicing. Getting data out of the system for analysis and firm health is very accessible.

Nachteile

I really wish the Dashboards were more customizable. At this point they aren't giving us the snapshot we need for our firm.

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Gründe für den Wechsel zu BigTime

Vorteile

BigTime's features make it super easy to track budget to actuals and get vital reports out to managers. Additionally, their customer service is great!

Nachteile

Once in a blue moon, I encounter bugs in the system. However, none large enough to impede on my firm's workflow.

Vorteile

It is good for people on the road frequently to capture time and expenses real time. H

Nachteile

It seems to cater to IPhone users for mobile application. As an Android user (Fold 5), the upgrade app does not work. After months of back and forth via emails no solution reached. There is no in-person telephone support to obtain a solution.

Vorteile

Online billing and subscription service, proofing and adding due dates on projects and Tasks. Reliable and efficient EMPSA, online PM, and Exclusive QuickBooks integration.

Nachteile

Nothing to raise in this section, it has it all we needed.

Vorteile

Ease to use and ease of getting reports and valuable information from BigTime that we need to make timely business decisions.

Nachteile

I have no Cons. We have not done very good on integrating Bigtime with Quickbooks but that is more of a Con for our Accounting team and not a reflection on the Bigtime product

Vorteile

You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program.

Nachteile

It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential.

Vorteile

BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.

Nachteile

The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.

Vorteile

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Nachteile

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Vorteile

Not much, it’s a pain to set up and recording time is not intuitive. It does have a lot of customizable features

Nachteile

When you enter time it duplicates rose, making timesheets with hundreds of rows and it is very difficult for managers to approve

Vorteile

That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.

Nachteile

That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

Vorteile

Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from [SENSITIVE CONTENT HIDDEN]!!!

Nachteile

We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that [SENSITIVE CONTENT HIDDEN] will discuss this with us further.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BigTime

Vorteile

BigTime has all the features we need to track time and expenses and automate billing. Forecasting and utilization tools are also great features which allow us to better manage staffer availability so clients are covered and staffer's aren't over worked. Reporting and analytics are very good, though there are some reporting features that could be improved

Nachteile

There are some idiosyncrasies that can get tiresome; date ranges disappear constantly when drafting invoices; there are features that have an adverse effect on rate population if not used properly, some internal functions clash if entered (or not entered) in multiple places, online tutorials could be better, live chat can take a very long time - i have noticed that upgrading to Premier has helped - the wait is now no more than a few minutes.

Vorteile

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Nachteile

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.

Vorteile

It helps me how to manage my expenses and some of my financial concerns

Nachteile

Sometimes the consulting does not meet my expectation.

Vorteile

[sensitive content hidden] is very helpful. When I call to discuss areas, I am in need of help in he has taken time to make sure I have my issue addressed and that I understand how to correctly move forward.

Nachteile

Training guide for staff would be mice. The admin training portal is nice but only available for admins. I want to see my staff complete training and track their progress.

Vorteile

Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.

Nachteile

when the sync button will not work with QB.

Vorteile

Very easy to use and has the ability to add in hundreds of active projects at a time.

Nachteile

The way the daily hours is calculated; easy to miss not having the correct number of hours (regular vs ot).

Vorteile

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking.

Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.

Special thanks to both CSRs for their support with our implementation.

Nachteile

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code.

As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Vorteile

-Ease of use
-The staff and support as being especially helpful
-The mobile timesheet app is convenient for tracking time on a granular level

Nachteile

-Data import from previous systems can be cumbersome with the user citing data not matching up after the import
-The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up

Vorteile

The best thing is that it is a centralized software with many features which covers almost everything needed in project.

Nachteile

Its User Interface is not user-friendly but It provides many functionalities which can help to manage the projects very easily.

Vorteile

The ease of the timesheets is huge! Staff don't find it cumbersome. Then we use the timesheet detail report to show work done for the week on projects. This helps the President see where time is spent and then he advises what projects are ready for billing. The invoicing process is smooth as BT already has time spent allocated for the job and we in put and subcontractors and expenses. So all the information is in one place. The invoice can be approved right in BT and then sent to the client. Payments are logged right into BT and the BEST thing is that client/project information, invoices AND payments are ALL synced into Quickbooks. That was the selling feature for us.

Nachteile

We have just added BigTime Wallet - a feature allowing clients to pay invoices with a credit card or ACH just by using a link. We are just beginning to use it. Today we had some help from [SENSITIVE CONTENT] in figuring it out. I do wish the sales department had gotten us set up with technical support from the get-go. But we are making quick progress, again thanks to [SENSITIVE CONTENT].

Vorteile

I like that the features are extensive and useful. It is organized in such a way that it is intuitive and easy to use. The implementation and customization has been a lengthy project, but having every possible scenario available to us for configuration has been useful.

Nachteile

Sometimes the features and options seem to take over. While a basic solution might have been more ideal for our current situation, the future abilities of the software to meet our changing needs will be helpful no doubt. The training has been a bit "fast paced" and feels almost rushed, but it only makes sense for BigTime to want to get the implementation completed as soon as possible.

Vorteile

The timesheet module is amazingly easy. Since this is where the bulk of my team are working, it made roll out super easy. The system is over all generally very intuitive and user friendly. It's also pretty idiot proof and its not easy to mess things up. Invoice creation is outstanding, with a ton of options and features. But the best part is their support team. They have worked so hard to ensure we have a product that meets ALL of out needs. Our implementation and training with BigTime has been the best I've ever worked with in my career.

Nachteile

Right now, it's a little buggy and they are still implementing and adjusting certain things. The fundamentals are there, but it's obviously still newer software.

Vorteile

The ability to pull out job lists with titles is very convenient for having team review meetings. You are able to pull out most reports into excel and filter and sort from there. Having the task status is very useful for those who utilize that feature. My office does not take full advantage of the capabilities this system offers but does work for us when being used.

Nachteile

For the new Gantt chart feature I have not been able to use very much but am disappointed it is not able to be exported into excel like the other reports. The difficulty with this system is that it is only as good as your weakest link. For my office enforcing full participation is difficult and that prevents us from taking full advantage. I do not work in accounting but apparently it does not sync as well as it used to for quick books and other software. This makes work duplicated on that end which is really inconvenient. Another item that is irritating is when pulling complete job list you have to do it a certain way or else it will not pull old jobs that you were not listed as team member for. That caused some confusion/concern during review meetings.

Vorteile

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Nachteile

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

Vorteile

It is easy and flexible in many of the task

Nachteile

I'm using an old version and the upgrade is going to be a hard Time.

Vorteile

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Nachteile

The synch agent is not always reliable.

Vorteile

BigTime program can do it all, you can use it for project management modules, time tracking, expenses, resource allocation and finances.
Very friendly for use program.
Can have integration with WIP tracking and other programs.
The 24/7 chat support is very helpful and gently and they can answer to all of our queries.

Nachteile

The mobile app is very limited and it stucks very often.
Except this I cannot say that I find something else negative by using BigTime.

Vorteile

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Nachteile

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Vorteile

It was a robust system with alot of different features

Nachteile

The notification system did not work properly and the system required alot of setup.

Vorteile

I like how intuitive BT is and I like the invoicing system.

Nachteile

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Vorteile

Big Time is so easy to use for time entry, project tracking and reporting. The capabilities of the system are very impressive and the team is committed to continuing to product enhancements.

Nachteile

The amount of time required to get through the data conversion preparation, reviewing data, training and learning to setup the system.

In Betracht gezogene Alternativen

Warum BigTime gewählt wurde

Zuvor genutzte Software

Vorteile

Avec BigTime vous pouvez programmer et suivre l'évolution de vos plannings ou projets en un clic Elle est gratuit est aussi très facile à utiliser comme logiciel

Nachteile

Le seul problème que j'ai avec ce logiciel c'est lors des Envois de facture c'est trop complexe

Vorteile

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Nachteile

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Vorteile

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Nachteile

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Vorteile

Facilement utilisable, BigTime permet le suivi de temps, création de factures, envoie de facture. Avec une interface personnalisable, il permet l'intégration avec d'autres applications

Nachteile

Juste quelques problèmes lors d'envois des factures

Vorteile

This software really is great for project teams that are working in more of a professional services type setting. It really seems to do it all, whether it's time tracking, project management modules, expenses, financials, resource allocation, etc. For me, the resource allocation portion was actually the most impressive (and important) aspect for me, as it allowed me to continue onward with my normal engineering duties while providing professional services support via this software.

Nachteile

Project management and billing software is not my forte normally, so it took a little bit of time to figure things out, but I eventually really enjoyed using it, so I have nothing I've disliked necessarily.

Vorteile

BigTime me permet de suivre, de planifier mon temps. Il me permet aussi de facturer et de budgétiser le temps.

Nachteile

BigTime est un logiciel très simple et utile sans montrer de faille ou de défaillance.

Vorteile

- Easy to track your report and to manage.

Nachteile

- You can't update your own report easy.

Vorteile

Lo que más me ha gustado es su capacidad para facilitar y gestionar tu trabajo. Tiene muchas funciones que hacen posible todo lo que imaginas, desde gestionar los proyectos, realizar operaciones...

Nachteile

Lo único a mejorar quizás sea el diseño del propio software, para que así sea un poco más dinámico en las gestión de proyectos.

Vorteile

It is a full featured package with many tools I am not using since they don't apply to my business

Nachteile

Some features are not intuitive which leads to extra time to complete or change something

Vorteile

Este aplicativo permite llevar un control de tiempo y gastos aparte de tener una variedad de herramientas muy utiles.

Nachteile

No tengo quejas por el momento me ha funcionado muy bien.

Vorteile

BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.

Nachteile

There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.

Vorteile

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Nachteile

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

Vorteile

C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels.

Nachteile

Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays

Vorteile

Robust features and 10 years of experience. Support staff seems eager to help.I was impressed by Tyler's technical expertise and patience in solving all of my issues.

Nachteile

There's a learning curve for billing clients in the complicated ways that architects do. Each month it has gotten easier. Had a few problems with using their proprietary email program for sending invoices out. Knowledge base could be easier to navigate/search.

Vorteile

What I liked the most is the ability to track detailed time spent on each project. This has greatly helped me to have precise control over my activities and to maximize my productivity.

Nachteile

So far, I haven't found much to complain about. However, one of the aspects that I think can be improved is the integration with other tools and software that I use in my business.

Vorteile

Integrates well with QuickBooks. Easy time tracking.

Nachteile

I have not gotten invoicing down yet in BigTime, I have found it a bit cumbersome, and maybe it is just me.

Vorteile

Big Time vous aide dans la programmation et l'évolution de vos différents projets ou planningC'est très efficace et fiable

Nachteile

On prend beaucoup de temps pour s'y adapter sinon tout va bien