Bugzilla

Vorteile

It is very scallable.
Easy to manage.
Easy to deploy.
Easy to share to internal team and customers.

Nachteile

From my experience it was not very easy to install, as it is an open software, I needed to pay for a third party for deployment. So far, this allows it to be very easy and it is quite cheap (250 USD per year for 5GB storage).

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Warum Bugzilla gewählt wurde

Zuvor genutzte Software

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Vorteile

i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale teams, you don't want to "burn time" on setting things up.
the fact it is common and familiar makes it easy for new users to start using it fast and there is no ramp-up time to learn it

Nachteile

as a security company, there is always fear of loosing info, or being hacked. need an ability to be able to download all the boards and use them offline

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Vorteile

The interface of bugzilla is very attractive and useful for new users

Nachteile

Sometimes it doesn't work properly when I open it first time

Vorteile

When I used Bugzilla early on in my career, and I am speaking about 10 years ago, it was my first issue tracking software as a QA Engineer. The simplicity of the tool really got me further interested in the Quality career. While there are many sophisticated tools out there for issue management, a few things that work in it's favor is the community support, free-and-open-source (FOSS) and the ease of deployment. Their email alerts are very useful and detailed. Their reports were pretty good back in the day.

Nachteile

Their limited pace in the development and continuous improvement of the tool has been the reason for it losing it's marketshare. The most recent version was last deployed in 2016 (yes, 6 years ago), and in this time, if you are not up to date with the most recent and relevant asks, somebody is bound to take over your marketshare. That said, the company I work with still uses it (alongwith paid support) to ensure we are keeping track of long-running projects.

Vorteile

It was easy to add in bugs and link it with ALM

Nachteile

Filter and Bug searching can be improved upon.

Vorteile

The most important Pro of bugzilla is the ease of use. Freshers can easily get a hand of it and focus on testing rather than learning a tool to report the bugs found.

Nachteile

Major drawback is it lacks the way to track exploratory testing results and can't automatically add test case execution results.It takes a lot of time to fill up all the bug description form.

Vorteile

We recently reported a problem with an app feature, and Bugzilla helped me provide all the necessary details for a quick fix.

Nachteile

The interface is a bit old-fashioned and hard to use, especially for new users.

Vorteile

Bugzilla has always been, and always will be one of the best and most well-known bug tracking tools. It is so well-known that it will get used as the basic yardstick against which other newer tools are measured. That being said, Bugzilla provides a simple interface which gets you towards getting your job done, which is to report/fix bugs, in a hurry. The controls are intuitive and self-explanatory. You don't need a huge manual to figure it out.

Nachteile

Throughout the years Bugzilla has been quite clunky at times with saved bug reports not getting saved, search not working properly etc., but the modern version has next to no issues.

Vorteile

We can link so many people to an issue and any findings will be reported to all the people in the email list. The database capabilities are very optimized. I think there is no match to bugzilla when it comes to pricing, an open source alternative to our worries. We have some great login options availaible with bugzilla.

Nachteile

Weak support with third party tools and low integration is making it fade. However a large community always has answers to your questions, but some questions still goes unanswered.

Vorteile

Ease of use, all the features are available for the dev and testing team to track bugs.

Mail notification, mail notification customisation. Searching and preset search.

I literally like all the features in this product.

Nachteile

UI could be improved a lot instead of the monotonous old UI.

Vorteile

Up until about a year ago, Bugzilla was the bug tracking application used in our company.
To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with.
It's a school book example of how great free and open source software can be.

The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away.

This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something.

One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated".

Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.

Nachteile

I do understand why we moved away from Bugzilla. It is merely a bug tracker.
Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that.
Our new platform can do it all and more, in one single system.

Vorteile

This is free software, that you can create your own server for it, and have total control over it. Configuration, users, permissions, etc. The only limit is the resources you are willing to invest in it.

Nachteile

Since this is free open source software, you have all the responsibility for maintaining your implementation of it. There is a big community using it, but you won't have direct support.

Vorteile

BugZilla was easy to set up, very easy to customize, and a nice budget solution to teams wanting to get started with project management.

Nachteile

The User Interface for BugZilla is not as sleek as other products like JIRA from Atlassian. But, if you can get around that, it has wonderful features and customizability.

Vorteile

It tracks bugs which is the only feature I used. I used it at a startup I worked at.

Nachteile

Comparing it to other software is like comparing DOS to Windows. It doesn't combine project management features like other programs. The search mechanism is really bad. Also, nothing can be edited which is terrible even if you have a spelling mistake. It's like watching a conversation in text-messages sometimes.

Vorteile

I thing the biggest advantage of Bugzilla is how easy it is to navigate across reported issues data.
One more thing I liked is short installation and learning curve.
We were a small project of 30 people and we needed something cheap and easy to onboard for bug tracking. We never regret we went for Bugzilla.

Nachteile

Only available via web UI. Works really slow via mobile browser.

Vorteile

Bugzilla gives great audit trail and incident tracking is impeccable. Its easy to use by both engineering team as well as the business team

Nachteile

Comments and communication can be improved upon. Notification system remains inconsistent

Vorteile

It is an open source tool for bug tracking and management. We can customize as per our requirements. It offers an advanced search option, it is very useful to find required data from the list. We can receive email notifications for the updates in bug. Also supports different type of charts and reports.

Nachteile

It would be nice to improve the mobile UI, now it is a little difficult to handle. Also, the customization needs an expert support.

Vorteile

we are saas based software and provide 24*7 support to our customers. Manytimes we receive bugs which we created on bugzilla and it is assigned to respective developer . This has streamlined our process . Automated email are sent to customers when bug is resolved.

Nachteile

nothing as of now just one thing that software gets slow at time apart from this nothing i can think of

Vorteile

An Open Source project that can be used with the largest software that you plan on developing to keep track of bugs among hundreds of people. Before this software came out in 2011, I was always looking for something more effective to mark and track bugs in my software. Bugzilla is extremely easy to use and at the same functions perfectly for any project that you or your company are working on.

Nachteile

I haven't found anything wrong with this software besides fighting bugs in mine or other peoples programs.

Vorteile

- Easy to navigate and to browse, organize, and track bugs.
- It can easily be customized to adapt to project particularities.

Nachteile

- Really outdated interface. It needs a serious refactoring.
- Importing test cases from .csv files is not straightforward.

Vorteile

-very simple to use software
-customization possible in various ways for user
-effective defect management and tracking to closure
-good user access management

Nachteile

-some cases workflow can be improved.
-can have improved reporting option in few cases.
-UI can be improved in many cases however works well for the purpose

Vorteile

I find bugzilla easy to use with a good set of options which helped me to log defects and track them. This was extensively used in my previous workplace and the general consensus was positive. The bug status and resolution parameters with a set of APIs made it easy to have a wrapper around it and use it extensively in our automation. The notifications and search filters came in handy more often than I expected.

Nachteile

The UI has not aged well and looks dated. It needs a refresh which could attract more users. This tool has potential and could be used to track other issues and stories. Could be bettered to fit the agile model.

Vorteile

It is one of the best bug tracking tool. User can customize the setting as per his her requirement.

Nachteile

There is nothing bad about this tool. All the fields are there to filter out the data correctly.

Vorteile

Bugzilla is a functional issue-tracking system and it is free. It can be adapted to different needs fairly easily.

Nachteile

The user interface is the weakest part of this system. It is rather clumsy and confusing for the normal end user. That is unfortunate because that fact seems to dissaude those end users from reporting issues.

We have since moved on to other products.

Vorteile

Search tool is amazing,
Open Source, so no licensing fees. Also, it is cloud based.
Time Tracking feature enables to estimate time for debugging.

Nachteile

User interface can be improved. Apart from that, I don’t see any con's with this tool.

Vorteile

Logiciel open source qui nous a permis de mettre en place nos premiers suivis de bugs sur nos développements logiciels internes.

Nachteile

Lorsque nous avons cherché à avoir une gestion de projet plus complexe, nous nous sommes tournées vers d'autres alternatives.

Vorteile

Being an open source tool makes Bugzilla am an excellent choice for new and medium-sized businesses. It has very simple, clear, easy to use interfaces which is a very good choice for beginners too. Other than managing defects and tracking them, it offers an array of simple reporting tools and also it allows to manage multiple projects at the same time. Very easy installation.

Nachteile

Bugzilla lacks customization features. It also lacks detailed reports. When it comes to reporting bugs, it allows attachments, but the attachment size is limited. Project level documentation is absent.

Vorteile

The tool is pretty easy to use. Saved filters/searches help keep track of pending tickets. Workflows can be programmed to track the status of a bug through a specified lifecycle.

Nachteile

Not sure if it's a limitation of the product or the way it was configured, but there don't appear to be role-specific restrictions on who can move a ticket to a specific status. For example - only a tester should be able to close a defect bug, but really any user can close as long as it's an available step in the workflow.

Vorteile

Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners.
Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.

Nachteile

The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.

Vorteile

Bugzilla is a bug tracking tool. It is an open source project for mozilla. Its best for test case management. We dont need to buy the license for bugzilla. Its completely free. Some of the key features are;
Wide range of formats for bug lists.
We can track the time.
Informative report.
Watch other user options.
Last but not the least, we can use lot of Add-on.

Nachteile

UI is not much user friendly like old fashioned and unattractive. And kind of bit slow. Other than that its really good and ofcourse free.

Vorteile

This is the best tool for bug tracking tool.
User can search bug easily with multiple search options .
All notifications are done via email, so make it very user friendly any update on bug will be notified to concern person or group.
Scheduled reporting is another feature which is very useful.

Nachteile

Nothing much for this section. but this tool have less integrations with other 3rd party tools.like git

Vorteile

1. Free of cost with updates.
2. Easy of installation.
3. Browser compatible- with most of the varieties of standard ones.

Nachteile

1. UI design not attractive.
2. Customization difficult.

Vorteile

- Can customize the screen ( Issue log in page)
- Can generate reports easily
- Easy to manage

Nachteile

When creating an issue, for same category have to log on by one , if can enter multiple entries for 1 issues id it will be grate...

Vorteile

One of the best open source tools available in market to keep a track on bugs being logged, Track there progress until the fix being applied

Nachteile

Being a community edition Bugzilla still lags in terms of extensions & API's available for integration with third party tools

Vorteile

Tracking issues in better way is one of the most challenging task in software industry. Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can customize it for my need. Highly recommended if you want to design customize flow for issues tracking.

Nachteile

Although bugzilla provides all the features to handle tasks and user stories but product name give impression that it is specific to bugs only. This create confusion among new employees and they hesitate in using it for tasks and user stories.

Vorteile

Simple UI, Cloud integration, Stability, duplicate bug detection

Nachteile

Search results often fail to match searched criteria, not able to attach several files at the same time

Vorteile

Bugzilla is an open source tools that I use to efficiently track issues. It comes with tons of useful features like: email notifications and reports & charts

It is very customizable flexible. It's also not too difficult to use.

Bugzilla gives me the ability to collaborate with my team without setting up meetings and the ease of logging, tracking and closing defects.

Nachteile

I think the UI could be better improved because the themes that are available online aren't the best. Bugzilla is an old tool so some additional work need to be done so that it can better align with the Agile practice.

Vorteile

First up all it's free tool and easy to understand since it mostly focus on bug management .

-No manual needed to start up in this tool.
-Customized User interface for better user experience
- Team can easily fetch bug reports with all details and circulate
- Non technical person can also understand and use it without knowing full functionality
-Best for small companies who wants to start up with less budget

Nachteile

-Apart from freeware tool sometimes it was having issues like searching and fetching report issue , getting freeze or suddenly stopped if clicked multiple times.

-It could have been better if different features have been offered other than Bug reporting solely like Test cases management.

-User interface can be improved with easy understanding of reporting of bugs and there details

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Vorteile

Easy to obtain. Somewhat easy to use. Scraping data from system is quite easy. Simple ui.

Nachteile

Editing entries is not fluent, sometimes it would beneficial to edit comments for typos. Layout problems on some web browsers. Pagination sometimes fails.

Vorteile

The ease of use and status-focus allows Bugzilla to be extremely approachable and for a tiny team, it works well. I never have had to explain it to anyone; engineers just pick it up instant.

Nachteile

Reporting is a limitation for Bugzilla. For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system.

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Vorteile

— bugzilla is a bug tracking tool which is open source and easy to use.
—it is easy to learn for beginners.
— it can be run on any browser.
— it is secure and follow good data privacy policies.

Nachteile

Sometimes search feature doesn’t work properly while filtering the data.
Sending email feature should be added.
It takes times to logging bugs.

Vorteile

Bugzilla enables bug tracking more easier by customizing as per the user need, recording and updating the status and owners and providing customized reports.

Nachteile

implementation and customization was bit difficult

Vorteile

It was quick and easy to report our bugs. I was able to enter the info necessary in a quick manner without spending a lot of time filling out unnecessary fields

Nachteile

I did find the interface to be a bit out of date. It seemed very 90's to me. I also had a hard time getting the reports out of the system

Vorteile

It's a robust issue-tracking suite with all the features you'd need: admin-side control over exposed fields and forms, workflows, good security, watching issues, notifications, etc.
Fairly inexpensive if you're willing to go through the trouble of installing and maintaining it on your own servers.

Nachteile

In a world where everyone is moving towards the cloud, on-prem solutions seem outdated, lack the required level of integrations with other cloud software and require skills that are harder to find for deployment and maintenance.
The UI also feels a bit from the 90ies and won't make your developers or QA community particularly happy.
Overall, I find that the learning curve of Bugzilla is a bit longer than that of cloud-based systems like Jira.

Vorteile

Bugzilla one of the great features is avoiding duplicate bug detection & Bug list in multiple formats.
whenever the user has created the bug it will send the email notification to who all working on the same project to avoid the duplicate effort.

Nachteile

User Interface needs to be more robust and user-friendly.

Vorteile

It was the first developer helper when firefox didn't used its own.
I like the way it displays services benchmarks and its console better.

Nachteile

It is not a cons per se, but I would like it to mash up with Firefox Development tool and get the best of the two worlds for the users.

Vorteile

It has a clean interface and it's easy to get started.

Nachteile

It is not very customizable and does not have many user accessibility features.

Vorteile

Easy to log in and check assigned bugs
create new Custom filters
export bugs information in excel sheets and other formats
change several bugs at once
change columns
check several bugs info at the same time

Nachteile

Does not show red marks on required fields

Vorteile

Bugzilla tool has always been is one of the best bug tracking tool, i used this tool around 2 years
Easy to logging issue and tracking
this tool every one easy to understanding

Nachteile

Bugzilla bug tracking tool lot of features is available, but some attachment file size limited

Vorteile

i didnt know any better and we could only wish for something like Jira :) It didnt exist then, so Bugzilla kind of worked for us, even though it was very buggy in those years.

Nachteile

It was failing pretty often, not much functionality at all, only some very basic functions. Comparing to Jira today, it was a very beginning of such products.