
Feedbackly
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Feedbackly bietet eine Gratisversion und eine kostenlose Testversion.
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- Branche: Finanzdienstleistungen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Great platform for collecting customer and employee feedback
Vorteile
Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily.
Nachteile
The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly.
Antwort von Feedbackly
Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at [email protected] with any further suggestions or thoughts.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Customer feedback collection made easy
Vorteile
Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool.
You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet.
You can collect feedback from multiple channels including text, email, website, and more.
It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).
Nachteile
Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.
Antwort von Feedbackly
Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier.

- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Easy to use and great to have.
more insight into customer info
Vorteile
Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.
- Branche: Bankwesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Best Exprience
Vorteile
Compare as a single pane;
Find a new software;
good looking;
review optimized;
good choice;
UI stylish;
Nachteile
not bad but directory of software should goes update and dynamical, categorization should better;
Thanks

- Weitere für 1-5 Monate genutzt
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Normal Experience
really its a very good solution it helps me to get a very good visibility about the different software solution
Vorteile
Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers
Nachteile
Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status

- Unternehmensgröße: 51–200 Mitarbeiter
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O.k.
Vorteile
Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs.
Nachteile
Colours of main menus and other drop down menus. Mobile application could be much better.
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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The software is easy to use, customer-centered with high-level dashboards.
Customer insight focus
Vorteile
The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements.
Nachteile
The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Perfect Feedback Solution
Vorteile
The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers
Nachteile
Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me.

- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Excelent experience and attention
A better vision of business
Vorteile
The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.
Nachteile
The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form.

- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Works as expected
Vorteile
Works as expected, no surprises, easy to use, intuitive interface
It was only used for tests, not really in production, but it behaved very good
Nachteile
Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser)
- Branche: Einzelhandel
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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best substitute for late google reader; vital part of my daily life, main source of general...
all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals
Vorteile
Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability
Nachteile
Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc
- Branche: Bankwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Relación calidad precio bueno
Vorteile
Es muy sencillo de usar, muy intuitivo y sobre todo economico
Nachteile
Costoso si quieres integrar con otro software
Antwort von Feedbackly
Gracias, Juan! Thank you for your review, Juan! Happy to hear that you have liked Feedbackly. It is true that the level of difficulty of integrations and therefore also cost varies. Sometimes integrations don't cost anything. And sometimes more specific custom integrations also have more custom work involved. Luckily, thanks to the custom work we can also provide great flexibility. Just let us know whenever you have ideas for new features, usability updates, or integrations! Feedbackly Team
- Täglich für Mehr als 1 Jahr genutzt
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I had a great experience throughout the entire process of buying and using the software
Vorteile
Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me.
Nachteile
Sometimes integration with other software or systems is hectic
1. Large upfront costs
2. Potentially lengthy integration periods
3. Upgrades can be costly and lead to implementation problems
- Branche: Bankwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Muy útil y sencillo
Genial
Vorteile
Es muy intuitivo y sencillo de usar la verdad que bastante bueno
Nachteile
La interfaz un poco fea a nivel estético
Antwort von Feedbackly
Gracias, Ainara! Thank you for your review, Ainara! We're super happy to hear that you like Feedbackly. Secretly, I can ensure you that we have some very nice design updates coming up soon as well. Of course, we won't compromise the usability in any case, but the look and feel will be upgraded indeed! ���� - Feedbackly Team
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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excellent
Vorteile
easy to use, native. still get used to it but I think it will be very useful in my work experience.
Nachteile
nothing comes to my mind at the moment. if there is something, in particular, I will contact customer support for more details.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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I use Capterra quite often and is always a huge help.
Understanding the pros and cons of different software options and understanding what each has to offer.
Vorteile
I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.
Nachteile
The only thing that I would really write as a con is that sometimes when looking for a particular type of software, there are often times so many pages of results that it can be kind of difficult to read through each of the options.
- Weitere für 1-5 Monate genutzt
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Good experience
Vorteile
Search is awesome! Works fine and clean. The customer support works well too. I had a issue that was solved for them quickly.
Nachteile
Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Great Experience, Easy to use
Vorteile
Great Experience, Easy to use, Friendly and Intuitive, can be use for large marketing products or small campaings.
Nachteile
Price for personal or small bussines can be better, the free subcription does not permit exports data.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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very easy to use
Vorteile
Capturing information on what customer's are thinking and feeling is extremely easy, and makes my job 50 times more productive.
Nachteile
the search/directory is convoluted and can be a pain to navigate through.

- Branche: Bankwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
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Customer Feedback
Vorteile
Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference.
Nachteile
Pricing is not officially displayed on there website.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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good and ease of operation
nice , good , customer supporting
Vorteile
customer support , nice , good , customer supporting
Nachteile
more services to be added, new offerings
- Monatlich für 6-12 Monate genutzt
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This platform is immensely useful for taking technical decision
It has helped us to take conscious decision while working out solutions for our customers. We can also get the source of many solutions in one place.
Vorteile
The feature of comparison. It give feature by feature assessment of the software to be considered before taking decision.
Nachteile
Providing list prices should be made compulsory. Without prices the assessment cannot be considered as complete.
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Get customers' feedback task done within hours rather than days
Vorteile
Very easy to create a survey and can get the feedback through web or email.
Logic flow in designing the survey questions make it more relevant when study the data.
Ready to use report on feedback collected.
Nachteile
It will be wonderful if it is able to exclude or filter out some of the users feedback while doing analysis.

- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Tapin feedback Review
8.5/10. The all is simple and can develop in to have more function
Vorteile
Easy to attach media portal for photos. Easy to obtain feedback on media. Multiple photo files no problem
Nachteile
No video portal to attach video files of any length. Without this feature surveys are limited by media form
- Monatlich für 1-5 Monate genutzt
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Simple and focus
Vorteile
Very ease to use and able to keep track with all the deals in one place. Actual review from real person.
Nachteile
It need to register to get to review section. If we can do it with an authentication code without register an account may be easier for some users.
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Feedbackly
Feedbackly is a great survey widget that gets the job done. You can benefit from many features such as creating and triggering automated instant upsell offers based on the feedback given and the price is also acceptable. It is easy to use and very efficient. I personally find it very useful when it comes to getting feedback from customers and managing it.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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I use it on one of the system that I use.
send a review about a product that I used
Vorteile
easy to use - intuitive. it is easy to understand, the flow is fluent and the response time of the system is quick enough.
- Branche: Restaurants
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Efficient opinion collector software
Vorteile
A very use tool that facilities collect customer opinions and organize their feedback in order to make required improvements
Nachteile
So far i do not find deficiencies in thr software
- Wöchentlich für 1-5 Monate genutzt
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Great Product with no complaints
Vorteile
Customer Service tool that provides sales and marketing built into one ecommerce platform . I. Love the face you are able to measure customer success online and off
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Nice design and user experience
Vorteile
Feedbackly has very good GUI and design. Its really ease of use. You can manage easly your tasks. User interface is simple easy.
Nachteile
it could be better with some filtering tools. because you can get too many feedbacks in a single page. It will be hard like that.
- Branche: Computer-Vernetzung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Used it a few times to find software
Save time
Vorteile
This software is easy to use and helps me find exactly what I am looking to install on my computer.
Nachteile
This software is on the pricey side of software. Other than that there is no cons to this product.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Ease of use, good design and very smart for feedback.
Vorteile
I like feedback analyze section and results page is awesome with graphics. Notification option and rebranding options are cool.
Nachteile
I can't see any negative thing. Just, I think; when click the data export button, it can be ask for file format each time.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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2019 Capterra Review
Vorteile
Excellent customer service. Easy to use and understand. Works flawlessly
Nachteile
Website was a little bit difficult to skim through.
- Branche: Konsumgüter
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Overall I am a rather happy consumer of this software.
I was able to make faster decisions and that saves me a lot of time.
Vorteile
I like most the performance and the ease of use. Nothing that requires a lot of training which is essential.
Nachteile
I would really like to see an ERP or Oracle or Portal Integration so it fits more to existing processes.
- Monatlich für 1-5 Monate genutzt
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Very easy
Vorteile
Integration with versions devices as well as making survey is very easy. Lots of options to select from which makes it awesome
Nachteile
Nothing actually.
I was looking for something for long. Mobile app could be much better solution with full functionality.
- Monatlich für 1-5 Monate genutzt
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Feedbackly give you that professional look
Vorteile
Very easy and simple to use, able to get something together very quickly. Would recommend you try some sample send outs first.
Nachteile
Limited functionality around what you can create, but not a show stopper... maybe one for future updates.