VideoAsk

Vorteile

- Personalization: It's very powerful to have custom paths according to what users choose;- Build your own chatbots using video: I've never seen any other tool do this, but you can build an automated chatbot that explains people all the steps in real time. And the best thing: Able to schedule a demo inside videoask without needing to leave the experience

Nachteile

Integration with Hubspot. Instead of this being easy, it can be difficult to use because we want to track the responses to Hubspot into custom fields. The way we solved this is using the API, but having the direct integration could be better.

Vorteile

Easy to use, inexpensive, great video quality, & give options for the camera-shy!

Nachteile

I don't like not being able to blur my background.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu VideoAsk

Vorteile

I like the templates and would like to see more of those.

Nachteile

I use VideoAsk in my Typeform employee application, but the video size is so limited that many applicants are unable to upload their short videos.

I also don't like that I can't change the order of the reviews that come or separate the video reviews from the written reviews.

Vorteile

I love that we can integrate our booing software directly into the VideoAsk which helps to really streamline the process that our leads are going through with us. I love that we can brand it to our ProjectBox brand including the way that it is designed and the messaging throughout. With a bit of planning it is incredibly easy to set up and integrate with our existing tools and the feedback that we receive from people about it is amazing. Our conversion rate for enquiries has skyrocketed using this software.

Nachteile

There is nothing I really don't like, the things that I had an issue with at the start have all been fixed. It can be a little difficult to remember where settings are for particular things but once you know, you know.

Vorteile

It is very nice to be able to create videos of my own brand. This way, my company looks more formal and engaging.

Nachteile

Some features and settings can be difficult to find sometimes. Other than that, most of the problems that I had bad experiences were fixed with the updates.

Vorteile

I love how easy it is to make it fit any purpose, from surveys, to upsell funnels.

Nachteile

I honestly don't find any faults. It's always worked as expected, and I find the UI very intuitive.

Vorteile

This is my go-to video tool, mate! Love the modern design and interactive features, it's a beaut.

Nachteile

Nah, can't fault it, really. Use this app almost every day!

Vorteile

I was impressed by the ease and simplicity of the platform. The ability to create custom video chats for potential clients, job applicants, or any other purpose was a game changer for me. I really appreciated the different options available, like text and audio, for those situations where video isn't possible.

Nachteile

The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication. However, this is not a problem unique to VideoAsk and is something that can happen with any video communication platform.

Vorteile

I'm currently using it to qualify leads and guide them to specific resources on my website, depending on what makes the most sense for their needs. Love the fact you can integrate it with Calendly so people can book sessions with you directly from the videoask. I'm also a fan of how foolproof it is to embed it within my website.

I think the best thing about this software is that it allows you to metaphorically walk people through your website and give them a taste of your personality, which lowers the trust barrier because people can see your face.

Nachteile

It's on the pricier side IMO but there's not yet anything quite like it competition-wise, so it's hard to compare it to other products. That said, I think if you're getting hella conversions from deploying it, it's the type of thing that will pay for itself a million times over.

Vorteile

Videoask has a lot of diverse features. It can be customized to your needs. Their API is quite powerful as well. We use it to share quests in gamifying travel experiences.

Nachteile

The minutes, I would say. Since we are doing it primarily for video quests, it really will consume more minutes since we use videoask as a creative experience for our market.

Vorteile

Llevo un tiempo probando vídeo Ask y resulta una herramienta muy potente para cualificar y captar clientes. Es una manera de crear un embudo de venta dependiendo del sector en el que te encuentras. Personalmente me gusta mucho el template de cualificación de cliente potencial. En pocos pasos y después de subir mis vídeos, ya tengo un buen embudo que ayuda a generar confianza en mis captaciónes.

Nachteile

De momento estoy en período de prueba... Le veo mucho potencial. Pero veo aún que el mercado no se familiariza muy fácil con el lenguaje o metodología de encuestas con vídeo... Puede ser llamativo, pero quizás por costumbre no tiene la suficiente tracción que esperaba. Supongo que es solo cuestión de tiempo porque si tienes claro tu mensaje y preguntas, los templates te facilitan mucho el trabajo para que la encuesta sea fácil.

Vorteile

The different personalization for lead capture or customer experience, allowing to add logic that depending of an answer will go to a specific route, giving options for leaving text, video reviews and allowing to capture pictures too.

Nachteile

Probably that the integrations to other apps it is still on the making.

Vorteile

Se puede personalizar mucho y colocar la información especifica que buscas, además que puedes compartirlo de manera muy sencilla. También puedes enlazarlo con Analytics y eso ayuda a revisar como van tus formularios

Nachteile

El precio no me gusto mucho, pero al menos la aplicación cumple con lo que propone

Vorteile

- It's big revolutionized product from Typeform. Worth to create video quiz & survey.- very useful for brand explanation through video marketing + lead generation.

Nachteile

- still in development for some small function but not critical.

Vorteile

My favorite thing about VideoAsk is how easy it is for the people submitting responses to me. They don't need to download an app or create an account. In some cases I don't even need to require a name or email!

Nachteile

VideoAsk is constantly improving. I look forward to updates that continue to address video and audio quality.

Vorteile

We use with mental health assessments. So much better to have a patient respond to a person asking intake questions, instead of using generic forms. Response has been amazing. Video Ask allows us to work: creatively, logically, and efficiently. We put them to the test with 80 question assessments with multiples of guides, meaning we manage over 5,000 questions, and we have found this easy to do. We can work quickly, we haven't ever lost completed work, and feel fully supported by VideoAsk/Typeform.
A true blessing they do BAA's

Nachteile

We did struggle with one of their beta implementations. VideoAsk to Google Sheets reliability wasn't where we needed it, but they were clear it was a beta function and they helped work around using webhooks.

Vorteile

Fácil de usar y de integrar en la web o correos, muy intuitiva

Nachteile

Me falta la opción de poder volver atrás en el flujo de vídeos. La opción de grabar pantalla compartida le falta evolucionar, no te ves la cara ni puedes ver las notas

Vorteile

It's extremely easy to use. As a national entertainment business with an HQ in one city, it's awesome to be able to audition new hosts all across the country using VideoAsk. It totally changed our hiring process. Our audition rates are through the roof, and the quality of hires has increased as well.

It's intuitive to use, and can work with our automation software to get instant updates when auditions take place etc.

Nachteile

It's not the most complex system every created, and there are some features that are paywalled behind more expensive plans - but for what we need we're not really missing out.

The closed captioning of videos isn't always accurate, but it's easy enough to change. I wish it could be a bit more consistent, or you could train it to recognise brand names etc.

Vorteile

Ease of use and implementation. Preset options are easy to replicate and you are able to receive immediate, real-time feedback.

Nachteile

I am not a fan of the customer service only being through VideoAsk... I get it, but it would be helpful to have a hotline/email for a designated sales or engineering representative. Our company has over 850 employees, and we use VideoAsk strictly for internal communication. It would be nice to have fully customizable dropdowns or text entries that we can change (for example, I don't need their email, but it would be nice to have their department as a dropdown).

Vorteile

What I like most is how seamless the experience is for the user. This increases engagement and the likelihood of them responding and following through. It removes the pain points from communicating asynchronously through video, and allows teachers and coaches to keep the conversation going beyond the usual live conferencing platforms.

Nachteile

Some of the more advanced features have acted up from time to time with minor bugs, but the team has always been super helpful in solving them as quickly as possible.

Vorteile

We set it up once and let it run on it's own! Super low maintenance.

Nachteile

Nothing. It was easy to use and we are very happy with it.

Vorteile

It's so easy to get going! All of my users and staff managed to learn how to use it really quickly.
I use it for e-learning and it's been a game changer.

Nachteile

The price increases based on the minutes you consume, it can be difficult to manage the budget this way.

Vorteile

I have been using videoask for a year now and I am really impressed. It is such an easy way to collect testimonials from customers and clients. The best part is that it's so simple yet effective. I don't think I could go back to the old way of collecting testimonials, which was so time-consuming and tedious.

Nachteile

This tool is amazing, I don’t have anything to complain about this tool.

Vorteile

We use it for new hire on boarding and everyone loves getting to know the person.

Nachteile

I think it is very robust. It works well for my needs.

Vorteile

I like how it allows me to record a video that can be viewed by a potential client at anytime. I also like how I can make a sequence of video, so I can respond with a relevant video based on their response. I am an estate planning attorney and this tool helps me educate clients before they ever meet me.

Nachteile

Videoask has improved since I started using it last year. Initially I did not like how it would sometimes pick an unflattering thumbnail from my video. I would sometimes record the video again in an attempt to get a thumbnail with my eyes open. Now they let you choose a thumbnail which is much better.

Vorteile

I like the concept of sending customers a video right on the topic which increases the response rate. I also like the connectivity with other products like shopify and with many other apps through zapier

Nachteile

I use the videoask gadgets in our shopify store. The popup shows in every screen. This means that even when the customer clicks on the "minus" sign to turn the gadget off, the gadget pops up in the next screen again. We could not adjust that functionality.

Vorteile

Well, the way we interacted with our customers and leads changed a lot since we started to use VideoAsk. We created videos for many touch points : the intercom/chat, the emails, the automation, etc. They have nice guidelines to help you make it all relevant. You can also cutomize the response you want to get from each touch points, and that all will be automated.

Nachteile

It takes a lot of time to build and create the right videos. But it has nothing to do with the software itself. So that you know the best results might not be right away, you will have to be ready to adjust.

Vorteile

Sending the briefing to my clients became much easier, now they respond in full, the videos made a whole difference

Nachteile

You won't be able to apply many times as the limitation for the free version is quite big.
You will need to pay for the tool to make the most basic uses, as the limit is quite low.

Vorteile

We use it in our onboarding campaign for new users to leave feedback about our services, we also use it to get quick video testimonials. Easy to use, easy to embed in marketing emails, never had a customer of our's complain about it either.

Nachteile

I dont have any negative feedback about the product as of now. Working well for us

Vorteile

We use ot across all our business and also recommended to all our clients because
its simple
its effective
its fun
its modern
its quick
it gets results

Nachteile

Not sure I can answer this as I dont have any issues or least elements, it's updated and hasn't created any concerns for us ever

Vorteile

I love using video and this tool allows me to do it and surprise my visitars with it.

Nachteile

Everytime a person use the videoask I receive an email, but that is not a lead, it is only a visit.
I think that that email I receive should be more qualified.

Vorteile

VideoAsk helps to increase your client's level of know, like and trust factor even before you've had your 1st meeting with them. By the time I connect with my client, they have already made the decision to work with me.

Nachteile

I don't know how to take advantage of all the Zapier integrations to get the data collected to go somewhere. Fortunately I have a digital marketer that does most of that for me anyway and she knows how to do that!

Vorteile

You can show yourself and give confidence

Nachteile

Maybe the price, always cost and cost
A cheaper price with freemium features would be suitable

Vorteile

The very intuitive and surprisingly personal way of interacting with customers.

Nachteile

Wish 1: Possibility for multi-lingual setups. For instance use different captions an same videos.
It's not designed to keep overview when you run more than 5 Videoasks at the time. And the captions are poorly implemented! You need a lot of luck if you edit them by hand, that you don't mess things up. Don't get the logic there

Vorteile

I work on an events team for market research conferences. Previously, people who were interested in speaking at our conferences submitted a form with their name, email address, title of their presentation, etc... Since finding VideoAsk, we've transitioned entirely into collecting 60-second videos from potential speakers. This is easier on them, easier on us, and it gives us an idea of someone's on-stage presence, which an excel sheet could never do!

Nachteile

I wish that I could customize the video logic to collect more than one piece of information in a single step of a VideoAsk. For instance, there's already the capability to collect (in one step) a respondent's name and email address. I wish I could add Job Title and Company Name to that step as well.

Also, I know that file upload is possible as a response, but I would also like to see a specific logic step for submitting a link/URL.

Vorteile

Novel, interesting approach to outreach that gets good response

Nachteile

was a tad tricky to integrate with hubspot, especially analytics

Vorteile

We use VideoAsk for our customer onboarding and it's been a great way to set ourselves apart from the typical onboarding experience.

Nachteile

Some of the settings are not where you'd intuitively think they are when setting up a flow.

Vorteile

We love that we can offer the startup founders on our platform an easy solution to capture a personal message to their potential future investors. This is so much more powerful than only the regular pitch deck as it gives an un-choreographed glympyse into the founders' personalities.

Nachteile

We would love to automatically add our logo to replies so that we can directly upload them to our social media channels without having to manually edit them. This is not yet possible.

Vorteile

VideoAsk provides simple, easy-to-use tools at a great price for collecting customer feedback and lead generation.

Nachteile

The API tools are a bit undercooked. The JSON outputs change every 3-4 months, which means I have to do regular maintenance of my code.

Vorteile

The easy way to set up a video and to have a new experience for everyone

Nachteile

Somethimes it takes to long to process a new videoask

Vorteile

Straight forward platform.
You can have a complete campaign in just few minutes.

Nachteile

There is some issues with the bulding page, and further customization is missing, but nothing that can´t be accomplish in a coming updates

Vorteile

Personalized face-to-face communication is unexpected in today's online sales.

Nachteile

It required additional software to integrate into KEAP

Vorteile

Su implementación es muy sencilla y es un recurso muy interesante mandar videos personalizados.

Nachteile

El precio. Es bastante caro a mi modo de verdad. Los planes inferiores tienen poca capacidad para alto tráfico.

Vorteile

Muy fácil de utilizar. Nos ha ayudado a aumentar captación de leads y a hacer los onboardings más autónomos

Nachteile

Me gustaría que estuviese en español, pero entiendo que esté en inglés

Vorteile

Easy to set up, easy to use, and scales our efforts in a humanistic way!

Nachteile

Longer recording time and a better preview experience for users answering video questions.

Vorteile

The user experience is great and as it's innovative my leads always ask me about VideoASK, and that's great to break the ice and give them a little tutorial (give first). The way we can share it by email is also very interesting. I also use it to mentorship some startups.

Nachteile

The UX is great but it's starting to be a little bit confusing as they added a lot of features during the year.

Vorteile

Besides the fact that VideoAsk is easy to use, I like that it gives our customers to see a face they can connect to the product, and makes it very easy for them to leave a question. Writing their question might take time, while leaving a voice message or video takes seconds.

Nachteile

I didn't like the fact that I needed to update the app, but didn't know about it, so I lost communicating with a few customers.

Vorteile

The UI is excellent. The functionality is great. Really easy to customise and my clients find it easy and straightforward to use

Nachteile

I think the number of hours of video processing could be higher

Vorteile

Love that it’s easy to use and customers are delighted to get a response from us. It’s an amazing tool and I highly recommend it for anyone looking to engage with customers outside of social platforms.

Nachteile

There isn’t anything I don’t like. It’s straight forward and easy to use.

Vorteile

It makes the lead experience much better, it made my customers fill out the forms completely, increasing the fill rate

Nachteile

The free version is very limited, forcing you to go to the paid version