Greenhouse

Vorteile

Das Arbeiten mit dem Dashboard macht das Review von Kandidaten einfacher. Hier hat man alle Details, Application Questions und CV in einem Fenster.
Man kann die Bewerbungsprozess gut customizen.

Nachteile

Das neue Interface hat seine Vor-und Nachteile.
ABER - was könnte geändert werden:
Es ist für viele Hiring Manager schwer, die wichtigen Details auf den ersten Blick zu finden. Application Questions muss man immer separat anklicken, damit sie komplett angezeigt werden. Hier sind wichtige Infos enthalten, wie Wohnort, Salary Expectations und Visa etc.
Zusätzlich steht jetzt nicht mehr im Profil Überblick direkt "Resume" zum anklicken - hat sich wieder durch ein Icon ersetzt.
Beim Offer Making wäre es super, wenn man nicht nur ein Dokument anklicken kann, um es an Kandidaten rauszuschicken. Wenn ein Dokument in einem anderen Ordner auf dem PC abgelegt ist, ist es nicht möglich meherer Anhänge zu machen. Es muss immer alles in einem Ordner hinterlegt sein, um mehrere Dokumente anzuklicken und anzuhängen. Zusätzlich wäre es besser, wenn man auch eine Schnittstelle zu Google Workspace hätte und nicht nur Microsoft.

Die Anbindung an Karrierewebsiten ist sehr schwer. Zusätzlich ist das Layout der Greenhouse Job Seite selber nicht schön. Hierzu braucht man immer ein Development Team, um etwas zu ändern. Hier wäre es schöner, wenn es gewisse Layout Bausteine gäbe, die das Recruiting /HR Team selbst nutzen kann, um die Seite mehr an das Branding der Firma anzulehnen.

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Vorteile

Am besten gefällt mir die kollaborativen Ansätze zum gemeinsamen Ausfüllen von Bewertungen vor/nach der Gespräche

Nachteile

Manchmal kommt man durcheinander wo man welche Notiz mit Tag gelassen hat, weil es einen Funnel gibt und eine gesamte Liste

Vorteile

I particularly like the fact that Greenhouse is user friendly. It's easy to use and besides being easy to use, it's really helping me in my day to day life as recruiter because everything is centralized here. Note make it very easy to collaborate with people!

Nachteile

The way we pull reports could maybe be optimized - it takes too long to create reports and that's the only thing I could reproach here.

Vorteile

I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy.

Nachteile

I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate.
I would also like to know if a candidate "accepts" calendar invites.

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Vorteile

It's hard for me to list any pros. Greenhouse may be one of the worst ATS products I've ever used. We believed the hype and signed a 2 year deal but we have major buyers remorse. If forced to say something nice about them in this section, I guess the basic features like knockout questions or email templates are on par with other products.

Nachteile

I could write a book on this, but I’ll keep it brief.

1. Greenhouse Fails at Remote Job Posting
If you're a remote healthcare company, you need to post statewide jobs since licenses are issued at the state level. Greenhouse doesn’t allow this. Instead, it forces you to select a random city, which gets sent to Indeed and limits visibility to that specific area. Other ATSs accommodate statewide remote postings—Greenhouse does not.

2. Scheduling Is a Mess
Self-scheduling lacks rules—candidates can book every available slot with no buffers.

The "request availability" feature is useless. Need a 60-minute interview? Greenhouse lets candidates submit 30 minutes of availability.
Managing availability for multiple candidates is a nightmare. Other ATSs let you offer a set number of slots to multiple candidates, automatically removing filled slots. Greenhouse doesn’t.

3. Candidate Management Is Worst-Case Scenario
Resumes and application questions are buried behind extra clicks.
No easy way to track who has been invited to an interview vs. who has scheduled.

No master pipeline view—each job post is siloed. If you post the same role in multiple states, you have to manage separate pipelines for each one. I’m hiring NPs in 19 states, which means 19 separate pipelines. We’ve resorted to Google Sheets just to stay organized because Greenhouse lacks core recruiter-friendly features.

4. Implementation is a solo gig
There is no specialist assigned to your account. Want help with something? Cool, you can go to open office hours with 10 other people and wait 50 minutes to ask a question. Sure, they have a chat feature but you can't trust what they say and the people running the chat seem very uninterested in helping you.

5. Got feedback? Shout it into the void.
You want to see something change? You have a problem with something on the platform not working for you? You were lied to about features that don't exist. Greenhouse doesn't care. They are too big respond to us peons.

I could go on, but I’m too busy struggling with Greenhouse to write more.

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Vorteile

I like the legacy view, which is clean, and simple to use. I rated it a 5 because Greenhouse is forcing the new view which is not user friendly and everyone is struggling with it.

Nachteile

I have used many ATS' and Greenhouse is not one of my favorites. The questions and answers that you can pre-populate are shown in block formation which can be difficult for someone like me, with ADD to read. I've also used platforms that allow me to create an email campaign that will automatically email candidates on the days that I choose, and Greenhouse doesn't offer that

Vorteile

There is a lot to like about Greenhouse, but the most impactful aspect in my opinion is the reporting. I've used several ATS systems throughout my career and Greenhouse is far and away the best with respect to the data and analytics available. Whether you're in Talent Acquisition, HR or a Hiring Manager, the source data and ability to build custom reports allows you to formulate actionable insights and trends throughout your recruiting and hiring funnel.

Nachteile

The time to acclimate new users. The learning curve in order to train new employees is long as a result of the various customizations and robust information available.

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Vorteile

Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards.

Nachteile

I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable.

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Vorteile

I like how user friendly the interface is and how responsive support is.

Nachteile

Personally, I don't have any negative points about Greenhouse.

Vorteile

Complete and established solution for managing recruiting funnels, effective for coordination between HR and other involved departments

Nachteile

Not the most intuitive UI for newcomers. Some routine operations require a lot of clicking around, which slows down usage with a high number of applicants to process

Vorteile

What I like most about Greenhouse is the user interface. It's very easy to navigate making it user friendly to all who use it.

Nachteile

Regarding what I like least about Greenhouse is how sometimes information may not be displayed and while it's a very small technical error, Greenhouse still remains to be preferred for us.

Vorteile

I find Greenhouse extremely user friendly and their customer service is great. I also find the task reminders very helpful.

Nachteile

I have been very pleased with Greenhouse but I feel there could be some automation or development added to the email function as I cannot see all the activity like accepting calendar invites.

Vorteile

It is user friendly and easy to navigate even for those unfamiliar with the system.

Nachteile

I wish there was a way to send interview invites directly from Greenhouse, especially onsite interviews. It would b e nice if it was more seamlessly integrated with Zoom so that it could generate zoom links and be shared that way. It would also be nice if there was a way to create multiple interview pipelines and interviews for one job for cases where there might be more than one hiring manager and team EG: multiple headcount

Vorteile

Great support and chat bot when you need to update something from the admin side. To be honest the person on the team that was more our Greenhouse expert has left and I am now in the tool alot more and overall I find it not as difficult as I expected.

Nachteile

Its not super intuitive at times in regards to the configure settings. Its not a problem though because the chat bot and support has always been extremely helpful.

Vorteile

Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth.

Nachteile

It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile.

Vorteile

I really like how easy it is to flip through candidates, and see information about their application.

Nachteile

Their data reporting features could be better, they aren't super intuitive.

Vorteile

Greenhouse was a comprehensive ATS that had everything we needed from job postings and job boards, tracking applicants through the hiring process, scheduling interviews, gathering feedback and sending offers. Greenhouse also had a lot of integrations with other tools (like BambooHR).

Nachteile

Greenhouse is on the pricier side compared to other ATS's. Would only consider if there was high recruiting volume. At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually. Not sure if this has changed by now.

Vorteile

I liked it from the beginning! Training was great! Easy to learn and understand the process! I really liked using ir everyday!

Nachteile

I wish the system was with a modern style!

Vorteile

The ease of use and lack of bugs. They stay on top of any glitches.

Nachteile

Doesn’t update very often and not mobile optimized, unless you have the app.

Vorteile

Easy to navigate, simple to track pipeline, able to add comments and tag coworkers in review. You can easily see all the interview notes from previous interviews and what steps are coming up. Scheduling seems pretty straightforward, although I haven't used that feature.

Nachteile

Sometimes accessing interview notes isn't super intuitive, but I'm not in the app every day so I'm sure I would get used to it. No substantial feedback!

Vorteile

Integrates with HRIS, fairly intuitive, has lots of features, and is a reliable ATS for our team

Nachteile

It's incredibly clunky / buggy in my experience, while intuitive, the experience isn't as smooth in my opinion

Vorteile

The calendar and google meets integration.

Nachteile

A bit overwhelming with the amount of features maybe less would be easier to use and understand

Vorteile

1. Easy to use
2. Organizes and automates many aspects of the recruitment process, making it more efficient
3.Enhanced Collaboration

Nachteile

1.Data Privacy Concerns
2.Compatibility Issues

Vorteile

how user-friendly and intuitive it is! we use it all the time

Nachteile

was difficult to get access at first but the customer support has been helpful

Vorteile

Greenhouse makes it super easy to track applications and provide feedback when interviewing job candidates. The format for having the job posting in a tab next to the resume and cover letter of the candidate along with a comprehensive scorecard makes interviews consistent and organized.

Nachteile

The internal job posting board our company uses could be organized a little better with more information provided or roles hyperlinked but this is not a dealbreaker for using Greenhouse.

Vorteile

What I like most about Greenhouse is that it offers integration with other tools such as the applicant tracking system and background verification tool, which helps make the recruitment process more seamless and efficient.

Nachteile

I don't like the reporting and analytics feature on Greenhouse as I find it not very interesting and functional. It was the only downside I found on the platform.

Vorteile

I think one of the better ATSs in the market for agencies and recruitment teams, tried several. Greenhouse has one of the most mature tech stack in terms of available integrations. Integrates with sourcing tools like Calendly, HackerRank, HeroHunt.ai and DocuSign.

Nachteile

What can be improved is the the automation features, it's quite hard to get an automated outreach flow going for instance.

Vorteile

User friendly, we all like how simple it is.

Nachteile

I am not sure what I am not using and what is there for me to make my greenhouse experience more useful. and effective

Vorteile

Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to.

Nachteile

Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user.

Vorteile

Covers the basics, allows lots of on platform customization.

Nachteile

Very limited in the on-platform customization. No conditional logic on forms or fields (only department/location). Creates a reliance on third-party platform to solve processes that involve more than a linear progression.
API docs are outdated and unreliable.
Some functionality is limited and relies on a fixed flow (the take-home test/form should extend beyond the scope it's in)
Sandbox account should be much more friendly to acquire. Testing in production is disruptive, but must upgrade to highest pricing tier to get a sandbox (most other HR SaaS tools we work with seem to have alternatives)

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Vorteile

Greenhouse stage automations
Auto-reject questions
Bulk actions
Multiple reports

Nachteile

Greenhouse can/should do work on simplifying reporting, not everyone can easily become an expert in reporting, requires training and time, which should not be the case.
Greenhouse reporting also needs to be exported to excel or Google sheets to get a better visual.
The new candidate profile design, the old one is more "simple" and user friendly

Vorteile

Scheduling Tool. Easy of adding, editing and reviewing feedback. Ease of posting jobs, reviewing old requisitions. Ease of adding screening questions and knockout questions.

Nachteile

Lots of screens to click through. Can be a bit confusing where to find what you need, especially when opening a job. Reporting is complicated.

Vorteile

is a very complex ATS, with many options and integration possibilities

Nachteile

The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning.

Vorteile

The ease of access, continuous improvements, and integrations are all great

Nachteile

The reporting functions can definitely be improved upon, but I am seeing some improvements thus far.

Vorteile

It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open.

Nachteile

I would like to have the option of customize statistics to the reports, not only create charts and generic statistics.

Vorteile

Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once.

Nachteile

The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future.

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Vorteile

Great ATS, really like the candidate experience, easy to use and navigate.

Nachteile

Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky.

Vorteile

Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team.

Nachteile

I have no negative feedback about this tool; on the contrary, it's an excellent solution for building a team with top talent based on specific needs.

Vorteile

It's very easy to use. The scorecards are by far a favorite feature!

Nachteile

The new changes and the reporting. My team really loves the legacy view and has not wanted to switch to the new version. For reports, it would be amazing if there were an easy way to pull a recruiter specific report where I can see how many interviews my team has done in a week, for example, would be great.

Vorteile

Any person who worked a few years for sure have already come across a hiring platform, chasing a better opportunity. Greenhouse is better used from the point of view of the interviewer, rather than the interviewee. But Greenhouse is good for a number of reasons. For instance, it is very user friendly, it is easy to navigate and works like a small library of new possibilities for your team. It is also highly customisable and allows the user to set up their own recruiting stages for each job.

Nachteile

There are multiple ways of accessing the same information and that can feel repetitive and, sometimes, even a little excessive.

Vorteile

- user interface
- ease of use
- very intuitive

Nachteile

- lack of easy automation
- lack of sourcing within the ats
- there are a few sections that can be organised better in terms of ux/ui
- the extension for linkedin sourcing hardly ever works

Vorteile

The overall UI of the greenhouse is user friendly and navigation is very clear. It does serve mostly all hiring requirements.

Nachteile

Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything. It's mostly the closed system unless you decide to pay additionally for anything.

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Vorteile

Ease of use, functionality & customer service are excellent! We thoroughly enjoy our time with Greenhouse thus far!

Nachteile

Integrations can be tricky, but usually boil down to the functionality of the HRIS, and not Greenhouse.

Vorteile

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Nachteile

Navigation can sometimes be an issue as it is not always clear

Vorteile

Easy integrations and the collaboration/feedback piece is great.

Nachteile

Sourcing candidates in the database is difficult. Would love to see some AI search capabilities

Vorteile

Design your ideal recruitment process with full flexibility: customize stages, interviewers, permissions, and candidate communications to suit your needs. Enjoy seamless access to candidate funnel information, clear and organized scorecards, easy-to-use referral links with progress tracking, and smooth integration with your HRIS (like HiBob, in our case).

Nachteile

Automation Features: Expand automation options for repetitive tasks, such as interview scheduling and follow-up communications, to save time and boost efficiency. The feature exist for long time but I feel it can be even better introducing maybe some AI components.

Vorteile

I love that GH is actively making a product that lets TA personnel use their craft as opposed to relying on AI. There are so many helpful features that mitigate bias, and we find it easy to help share and use this platform with our hiring managers

Nachteile

Greenhouse continues to be innovative, but not at the same rate as other companies. This is not a true negative, but they are always willing to help find a solution.

Vorteile

Very user friendly, 24/7 available chat support, cutting edge features.

Nachteile

The new profile interface is taking time to adjust to for our teams

Vorteile

It is a very intuitive platform, very easy to understand and if not, there are many workflows to follow.

Nachteile

So far, there isn't anything. Everything has been amazing.

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Vorteile

1. Helps to easily track and manage referrals. The interview process becomes transparent to track the flow.
2. Very attractive UI and user-friendly working dashboard.
3. Chat feature is one of the best things for immediate support and access.

Nachteile

1. The major missing is AI functionalities now.
2. Very limited customization is available on the platform either in reporting or dashboard.
3. We faced multiple issues with the integration of greenhouse and outlook