Dayforce HCM – Bewertungsseite 3

Vorteile

They used to have a very good customer support line, but not anymore.

Nachteile

The product is good and works fine as long as you don't have to deal with their support over the phone.

Vorteile

I liked the user friendliness, reliability, variety of excellent features, fairly easy integration, and responsiveness of the company.

Nachteile

There is sometimes a long gap between putting in a service ticket and getting a repair. It seems some of the outsourced IT representatives are not well versed with the software.

Vorteile

Dayforce HCM est un logiciel convivial, sécurisé et agréable à utiliser pour gérer les tâches de marketing liées aux ressources humaines d'une organisation. Je le recommande à toutes les entreprises qui recherchent un outil plurifonctionnel dédié au service RH. La plateforme s'occupe à la fois de la paie, le suivi des heures et des présences, la gestion des avantages sociaux et la gestion des talents. Elle permet ainsi de rationaliser les processus RH. En outre, il s'agit d'un outil professionnel qui peut s'intégrer à d'autres systèmes d'entreprise, tels que les logiciels de comptabilité. Cet avantage permet d'améliorer la précision des données et l'efficacité des tâches de marketing liées aux ressources humaines.

Nachteile

Dayforce HCM est un logiciel efficace pour traiter des informations sur les salariés et peut etre utiliser à des fins de marketing. Cependant, le logiciel a des fonctionnalités marketing limitées. Même s'il propose à l'utilisateur certaines fonctions de base pour la communication avec des employés, l'outil ne peut pas s'occuper des campagnes marketing plus avancées.

Vorteile

Although we currently do not have all the features available, Dayforce has allowed for streamlined processes and even automated some processes.

Nachteile

Nothing at this time. I have enjoyed using the software.

Vorteile

It's easy to navigate.

Nachteile

Hard to adjust each punch time if employees punch in too early before shift starts

Vorteile

Easy to learn new modules and configurability. Updates in areas where compliance reqs change.

Nachteile

Support can take extended time to get back to customers. Projects are costly if using DF support for implementing.

Vorteile

It's straight forward, and easy to use.

Nachteile

There's not really any compliant I have about it.

Vorteile

I like most the fact the software is continuing to be developed with new features. Employees can understand it and administrators have a lot of power in set up

Nachteile

Sometimes new features are rolled out too soon without proper testing. Support experience could be improved with wait times and expertise

Vorteile

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Nachteile

It should s starting to get pricey because of all the modules.

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Vorteile

its one system and less log ins. our team members love the scheduling and PTO

Nachteile

As an administrator, we need more audits screens to show who was the last editor of the data.

Vorteile

I appreciate the support community and education center. I like the design of the product and the overall intuitiveness of the system.

Nachteile

Reporting can be cumbersome as some reports that we must custom build should be standard; US compliance reporting could be more robust. Also, some of the HR modules are disjointed and it's inefficient to have to navigate to several different screens to process updates.

Vorteile

Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment.

Nachteile

Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months.

Vorteile

It has GPS location for clocking in and out. Makes accountability much better.

Nachteile

The gps location can be in accurate sometimes depending on cell service.

Vorteile

The pay stubs were elaborative, about hours, overtime, stat pays and the net pay percentage etc.

Nachteile

It logs me out of the app now and then. But I have used it for more than a year, it does a decent job.

Vorteile

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

Nachteile

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

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Vorteile

All in one complete HR & Payroll System. One central database feeds into all modules

Nachteile

Some features still need to be developed, they have a AHA portal for ideas, some can take a long time to approve and implement

Vorteile

Dayforce HUB gives employees easy access in one click

Nachteile

Tax support needs to be better and more timely

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Vorteile

- Improved productivity because of seamless integration
- user friendly and not difficult to use
- comprehensive reporting system from healthcare to salaries, and employee management

Nachteile

- Managing remote workers and out-of-state or international employees is tough
- depending on use, modules cost more
- support can be an issue

Vorteile

The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything.

Nachteile

The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in.

Vorteile

Is easy to use and I like a lot the connectivity between different modules

Nachteile

The customer service is very slow to answer

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Vorteile

Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board.

Nachteile

I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization.

Vorteile

Payroll Module, I can see all data and errors before I commit payroll. We have extremely clean payrolls because of this.

Nachteile

Once a Manager authorized timesheet entries, it doesn’t lock those entries so employees can still make edits after their manager authorizes.

Vorteile

Modules connect with each other seamlessly allowing critical information to update across the app with minimal additional steps, if any

Nachteile

Customer support (via tickets) can be really hit or miss. The techs are either phenomenal, knowledgable and friendly or will schedule a zoom having done no preliminary research, read your ticket together and then ask for more time to research the issue. There seems to be no in-between

Vorteile

I like that when I have a self rated performance review due I can easily access I also like that I can access my paystubs easily!

Nachteile

You cannot use all features on a mobile phone.

Vorteile

Always innovative, updating, creating cool new products

Nachteile

Cost and quality of support services is where they fail

Vorteile

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

Nachteile

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

Vorteile

Payroll, and integration of one system

Nachteile

Little things that could enhance use, like address validation, easier forms

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Vorteile

We use most modules in Dayforce,m the ability to have all of these modules within the same tool removes many barriers for ease of use such as multiple systems, passwords and user interfaces. Dayforce provides one single visual UI. The integration of the some of the modules makes to visability of supporting information seamless

Nachteile

With our complex set of T&Cs, WFM was hard to implement and requires consultancy for an expert in the field. The lack of a Agency Portal for recruiting and the in ability to view internal vacancies on the mobile app are drawbacks

In Betracht gezogene Alternativen

Vorteile

Product offers a wide array of HR/Payroll modules. Easy to streamline processes and allows clients to customize their environment.

Nachteile

Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run into as they encounter an issue to a process that was working before but has stopped working due to software update.

Vorteile

I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks.

Nachteile

The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration.

Vorteile

It’s cloud based so it can be accessed from anywhere.

Nachteile

The reporting, however ax compliance, & customer service is something that needs help. The response to issues (always an issue somewhere) is not communicated. They just tell you it’s fixed. It’s difficult to deal with people in another country that don’t understand our laws.

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Vorteile

Very versatile to tailor to your needs but this all comes with additional cost.

Nachteile

Relationship with smaller clients is not priority with no CRE

Vorteile

All information is in one place and easy to track changes/updates. They are continually improving the software and available options.

Nachteile

Building reports can be time consuming and customer support can take some time to answer tickets.

Vorteile

Simplicity as a user and employee getting the information I need to have about my HR forms and pay stubs

Nachteile

There are often instance where the submitting of HR requested forms was not easy or confusing in complete.
I dont know if this is because of Day Force or because of asminiatrative set-up but I have to always access it via my companies portal. I cant juat go to Dayforce to get in.

Vorteile

DAYFORCE IS A GREAT PROGRAM TO USE FOR ALL EMPLOYEES.
EVERY EMPLOYEES UNDERSTAND HOW TO USE IT DAILY.

Nachteile

SINCE THE PROGRAM IS NEW TO EVERYONE IT GET HARD FOR THOSE WHO DONT SIGN IN QUICKER.

Vorteile

Database is mostly stable but needs tools to allow more customer customization.

Nachteile

Support and ability to make custom configurations need to allow customers to minimize need for Dayforce vas.

Vorteile

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Nachteile

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

Vorteile

The Reports are very good and the product is easy to navigate.

Nachteile

Calling for support is a task. It is hard to get through when you are at a critical moment.

Vorteile

Hard to think of any. I had to run to four different computers once and try signing in on ALL of them in order to get it to load. On the fourth one it finally did. Good job Dayforce, for making the fourth time the charm.

Nachteile

Do I only get to pick one? It's slow to load, always under maintenance every Saturday during night shifts, and freaks out whenever I have to end a break early.

Vorteile

Real time payroll calculation is extremely beneficial.

Nachteile

Customer support is very difficult, often a language barrier.

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Warum Dayforce HCM gewählt wurde

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Vorteile

It has everything we need to hire, onboard, orient, and retain employees in our organization. It’s a one-stop-shop. That’s why we love it.

Nachteile

Updates sometimes take a while to roll out from the Dayforce company. Some features are not available and when suggested can take years to come about. However? This can also help the website be simple and easy to use with not so many options.

Vorteile

a year ago when it worked it was bare bones, and a bit janky, but i was able to use it, had I not been already tech fluent it would have been like pulling teeth

Nachteile

as I have said before-
Consistently unable to log in, Once i give up on the app and I try on desktop it always hits me with a "internal error occurred" Before when it DID WORK it wanted me to change my password way too often ( nothing I do is confidential, I work in a kitchen) last time I logged in successfully it was June...6 months ago... luckily my work prints out schedules so this app has been just an occasional annoyance when I go to see if its working yet

Vorteile

I love how easy it is to understand and move around in the application. PTO, Benefits, Time Clock and so much more.

Nachteile

I don't know of any cons honestly. It does everything we need it to for the employees.

Vorteile

I love how customizable it is. The product has allowed us to remove other systems,again, allowing us to centralize our day to day work systems.

Nachteile

I do not have a least or unfavorable comment about Dayforce

Vorteile

It is easy to use. I wasn’t a part of the integration.

Nachteile

Reporting could be improved, it is cumbersome to create new reports.

Vorteile

Both a HRIS & PAYROLL model that simplifies the employee experience

Nachteile

Reporting is very weak, very difficult to provide meaningful financial reporting

Vorteile

I really like that there are several options and different modules to use. When one system is used for several different purposes it makes use easier.

Nachteile

Sometimes it takes a while for Ceridian service to correct issues.

Vorteile

We use Dayforce to look at our earnings paystub, access W2s, and update State/Federal tax forms. The interface works well on the desktop.

Nachteile

The interface does not work well for mobile. The screen doesn't update based on mobile settings so if I wanted to update my Federal withholdings on my phone, I have to do a bit of screen dancing to enter my info and submit. The page doesn't ready well at all.

Vorteile

Access to a lot of different modules related to people.

Nachteile

Purchasing modules that work only to a certain extent. For all the modules we’ve purchased our organization has had to do multiple work around which is unfortunate because we purchased the modules to take the manual processes out. Seems like we’re doing more manual work with the work around. Modules are very easy to use, formatting is inconsistently copied and pasted and some modules are unreliable and unpredictable.

Vorteile

Integration was easy, product does the job for payroll.

Nachteile

End dating payroll elections automatically should be added.