Dayforce HCM

Vorteile

Check your benefits, track your vacation and sick time availability Keeps track of your pay stubs

Nachteile

It's difficult to sign in to sometimes had to change password several timesAnd you couldn't do it yourself it always had a manager do it

Vorteile

It's an all in one HR/payroll system. We can customize modules and forms.

Nachteile

The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging.

Vorteile

Having all employee information in one place and the various tasks that you can do on one platform.

Nachteile

It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work.

Vorteile

System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system

Nachteile

Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with.

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Vorteile

The portal is easy to use and allows me to print the reports I need

Nachteile

Requesting time off requests can be tricky for the team. That function isn't very user friendly

Vorteile

This platform did what it needed to do, and it was nice to have an all-in-one platform for hiring, payroll changes, and time clocks.

Nachteile

This platform wasn't precisely the most organized. It wasn't too difficult to navigate, but everything was everywhere.

Vorteile

User friendly and intuitive to the user. Visuals indicate where everything is.

Nachteile

At times it might be confusing where to find the bf s or if you don or have permissions to a certain module you won’t find what your looking for.

Vorteile

Easy to view paycheck and time off requests, the teamrelate profile (personality test) is a cool feature.

Nachteile

I despise that a 2 factor verification is required EVERY SINGLE TIME you log in, even on the same personal device.

Vorteile

We use Dayforce for clock in and to see the data of our worksheet and its really fast and convenient

Nachteile

The least i like about Dayforce is its not well organized

Vorteile

Easy to use and find info on. I can book time off quickly and find my payslips

Nachteile

Not sure why there are two ways to find the same thing. Seems repetitive

Vorteile

I used Dayforce for recruitment, it's a great ATS to keep my job requisitions and candidates organized1

Nachteile

I don't like that you can't add an attachment when sending an email, or that email responses aren't tracked in DF

Vorteile

Flexibility and constant innovation. The software is intuitive but does need IT/Financial Analyst support to really have it set up well.

Nachteile

Some things that should be included in the software (basic reports) require that you pay for customization. Not a big fan of the transition from implementation to support. The hand off is very abrupt.

Vorteile

The ease of use. The robust system capabilities.

Nachteile

When there are latency issues, it become difficult to be efficient.

Vorteile

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Nachteile

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Vorteile

It is very user friendly and the community guides you through areas that you need a refresher on.

Nachteile

I think the reporting section, needs a little work and running reports can be hard.

Vorteile

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Nachteile

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Vorteile

It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations.

Nachteile

Too many updates and the reporting feature is too complex and not very user friendly.

Vorteile

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Nachteile

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Vorteile

Everything in one place, easy to use, good reporting.

Nachteile

Additional costs for each module is high.
Customer service has suffered since COVID.

Vorteile

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Nachteile

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Vorteile

I love the possibilities of Dayforce. If you have the right partner, you can literally have it do whatever you want.

Nachteile

I dislike the way our system was built from implementation. It's basically a spiderweb behind the scenes.

Vorteile

Ease of clocking in and authorizing my time.

Nachteile

Receiving code in order to proceed can take a moment, at time

Vorteile

Dayforce is an entirely capable product with excellent module flexibility and capability. Dayforce also gives the user ownership and control to customize the product as they prefer for their organization.

Nachteile

The recruiting module could use some overall improvement.

Vorteile

User friendly, very customizable system.

Nachteile

Needs more AI integration but from what I understand that's coming in a future update.

Vorteile

I cannot think of a single thing that I like about Dayforce.

Nachteile

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured.

Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks.

Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities.

We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients.

Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Vorteile

The payroll system is intuitive and reports are robust.

Nachteile

Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation.

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Vorteile

All-in-One Platform
Real-Time Data Processing
User-Friendly Interface
Mobile Accessibility
Customizable and Scalable
Advanced Analytics and Reporting
Strong Integration with other enterprise software
Compliance and Security
Professional Support
Community Engagement
David Ossip

Nachteile

constant software enhancement with issues. lack of transparency in fees.

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Vorteile

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Nachteile

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

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Vorteile

It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place.

Nachteile

The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information.

Vorteile

The dayforce system is very intuitive. The continues calculation is a hot seller for me.

Nachteile

Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad.

Vorteile

It's one of the most sophisticated systems available and very configurable.

Nachteile

The customer service model is lacking. The account rep assigned doesn't help with issues; they are more of a salesperson. Getting help from their ticketing system/help desk is hit or miss.

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Vorteile

Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help.

Nachteile

The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports.

Vorteile

Very easy to navigate, well organize, and is very secure.

Nachteile

I haven't yet found anything that bothers me about Dayforce HCM

Vorteile

The fact that HR and Payroll are linked together in one seamless application. The web interface and mobile app are very well-designed and useful.

Nachteile

Dayforce has an enormous amount of data that can be accessed—so much in fact that finding the right report to include all the data you want can be overwhelming. Not all the data is transferable between reports. For example, Timesheet data is not always able to be included with Payroll data.

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Vorteile

The variety of services provided within HCM

Nachteile

The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though.

Vorteile

The ability to configure changes within the application for our organization.

Nachteile

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Vorteile

Ease of use for Payroll staff. end user training is a breeze

Nachteile

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Vorteile

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Nachteile

Recruiting module, this module need to be review to be more flexible

Vorteile

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Nachteile

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Vorteile

The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options.

Nachteile

Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while.

Vorteile

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Nachteile

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

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Vorteile

Fully Integrated HCM solutions with strong integration capabalities

Nachteile

Talent features can be improved to close match best of breed products in the market

Vorteile

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Nachteile

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Vorteile

I use Dayforce for work and is my new favourite amongst the rostering platforms. Training tasks can be completed from Dayforce and it allows for details about training and upcoming shift information. The homepage layout provides a suitable amount of personalised content regarding upcoming work preventing endless searching. The platform is also easily accessible from the web and the app.

Nachteile

Be weary of any potential extra costs to gain access to extra features

Vorteile

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Nachteile

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Vorteile

Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR

Nachteile

I've been using it daily for almost 3 years now, and haven't had any major issues :)

Vorteile

Integration options, both import, and exports. The platform is very stable and the R&D efforts are second to none.

Nachteile

Lack of UDF in all areas. We see it in employee properties, but many object would benefit from the ability to add user-defined fields.

Vorteile

Great program for a large company, focused on easy accessible programs and employee self serve functions! My group feels empowered and capable, and know that I am there to support them in case the need it!

Nachteile

I personally would like to see more online training videos for myself as the HR person and some available for employees as well.

Vorteile

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Nachteile

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

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Vorteile

All in one application from recruiting to onboarding to payroll. Allows us to streamline processes.

Nachteile

Severe limitations to the recruiting feature.