Odoo

Vorteile

Ein Programm für alle Geschäftsabläufe und viele Erweiterungsmöglichkeiten.

Nachteile

Da Odoo ein sehr großes Programm sein kann, muss man viel Konfigurieren um alles nutzen zu können. Hier verbraucht man leider sehr viel Zeit.

Vorteile

Technischer Support ist gut
Die Mails mit den Videos helfen
Skalierbarkeit und Flexibilität

Nachteile

die schlechte Dokumentation
der fehlende Zugang für Treuhänder
Tendenziell sind die zu kaufenden Stundenpakete überteuert für deren Nutzen

Vorteile

Es gibt viele Funktionen und viele hilfreiche Apps in Odoo.

Nachteile

Die Flexibilität bei Angebotstexten (es fehlen HTML Funktionen in den Artikelbeschreibungen). Die Funktion mit mehreren Unternehmen ist nicht sehr gut gelöst, da neue Artikel z.B. immer in beiden Unternehmen angelegt werden.

Vorteile

Es stehen viele Funktionen zur Verfügung

Nachteile

Ständige Fehler in der Software
Beispiel:
Aussendienst Vorschau Web ist nicht gleich der PDF
Werbung Powered by Odoo kann in der Enterprise Version nicht sein, Raus damit

Vorteile

Nichts, da wir nur negative Erfahrungen haben.

Nachteile

Das nichts funktioniert und es keine Unterstützung gibt.

Vorteile

Das Ende des Knebelvertrages da die versprochenen Funktionen nicht gehen oder einfach der schlechte support.

Nachteile

Funktionen, Fehlermeldungen, schlechter Support, Knebelverträge, Können ihre eigene Software nicht nutzbar machen, Ständig Fehlermeldungen

Vorteile

Es funktioniert einigermassen und ist nutzbar.

Nachteile

Die wichtigsten Sachen müssen auch hier zugekauft werden und dann wird es richtig teuer ! Die Installation ist auch hier eine Katastrophe für Nutzer.

Vorteile

The recruitment and employee management modules are fantastic—they make tracking applications and managing employee data so simple. Also being able to integrate HR with other modules like accounting and project management is super helpful

Nachteile

Some features require additional modules, which can increase the cost. Also learning all the features takes time, especially for new users. But not a deal breaker.

Vorteile

The features available in the Community Edition are mostly enough for what we need to do and is standardises processes across the board. We can then sell other small business work for configuring their own since we use it too. A lot of the business functions and processes are already built in, it is just a matter of activating the module you need and then configure it. The e-commerce feature is the simplest I have used, almost anyone can create products because it was built from a layman's perspective. The community is vibrant and helps with some issues if you have them. You might have to pay a partner for support and added functionality which is mostly once off. For a fraction of the cost, there is no worry of licence renewals just hosting fees.

Nachteile

Some functionalities which are basic in alternatives are not available even in the cloud version. You need to test third-party apps yourself which you might not have the time for and can break current functionality. Not all issues are addressed in the forums if it is not a common issue; a lot of issues are still open from previous versions. The official documentation is sometimes shallow.

In Betracht gezogene Alternativen

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Vorteile

Good value when it works (accounting module only)

Nachteile

This is the company that will ghost you and terminate your service rather than fix their billing mistake.

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Vorteile

Has a user-friendly interface thus making it favorable for all of us. Flexibility and it's price is very affordable. Experience a true speed and reduced data entry.

Nachteile

I can't complain Odoo has really helped me. Kudos good work.

Vorteile

Odoo helps us to automize the entire maintenance process with its advance features.

Nachteile

Odoo can have a easier to use user interface and offer a better experience in management panel.

Vorteile

One platform for everything. If this works how much time would you save to track from Quoting to Sale to Manufacture to Shipping.
What could go wrong?!

Nachteile

One platform for everything sounds good but then it just does not give you what you need and want. Accounting is a nightmare. Way to complicated to stay on track. And Odoo Support is the worst on Earth.

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Warum Odoo gewählt wurde

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Vorteile

All system under in one platform and it's easy to switch back and forth between modules.

Nachteile

Features are limited and if you want them you can pay someone more money to develop it. Always a cost for everything with this.

Vorteile

Easy and fast to get started. Also very flexible, can me customized

Nachteile

Gets tricky very fast and becomes and entangled web hard to fix

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Vorteile

It was easy to use while I could actually use it. But that's irrelevant because I lost my entire database and can't recover it anyway.

Nachteile

After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database. I tried subscribing so that I can get back to my website, but it just took me to a brand new URL to start a completely new website from scratch. I opened a ticket to get assistance, emailed Odoo and then also replied to the email that tells me my free trial has ended and specifically tells me to reply to it to discuss my options. So after doing all of that, I got absolutely no response and still have no way to get back into my website after putting in a lot of effort to get it going. So the biggest Con regarding Odoo is the fact that their customer support is an absolute piece of shit.

Vorteile

it has extensive and wide range of applications for accounting and sales management also marketing aoutomation.
Also, the most thing I like is that it is open source and can be edited by someone.

Nachteile

The flip side of it is that there is a steep learning curve, especially when starting out to use the platform, and also the customization cost is a bit expensive.

Vorteile

You get a lot of functionality for the price.

Nachteile

While the support is sometimes lackluster, I was prompted to write this review because of great support I received.

In Betracht gezogene Alternativen

Warum Odoo gewählt wurde

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Vorteile

My entire business runs on Odoo. I don't have to try to sync data between multiple apps.

Nachteile

The appearance is very utilitarian, it could be made to be more appealing.

I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment. You should be able to simplify all of that from just 1 vendor payment screen.

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Warum Odoo gewählt wurde

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Vorteile

Great possibilities included into Odoo (autocompletion, AI to scan accountancy, documents and data together, bank reconciliation, asset's management, contacts, duplicate detection, seamless year and processes...)
All in one solution
Odoo still evolves every 2 months and user's feedback are also in sight
More customers and suppliers adopt also Odoo
AppStore

Nachteile

Customized developpment and/or local hosting : fees way too high and too often
Online documentation help isn't enough updated (but there are a lot of updated tutorial videos)
Importing data isn't very predictable - no documentation about name of recognized columns
Export-Import (Odoo to Odoo only) to handle mass data, isn't as easy as teached
Some tickets are way too long to be solved (few weeks since the first chat) - and some consultants try to force new sales
SMS, VoIP, SIP : fees aren't reasonable ; other inApp services seem not at a fair price
No temporary user with read-only default profile (as for inspection - control, like for 2-3 months a year)
Currencies (realtime and historical) data, VAT chekcs... shall be centralized into an Odoo buffer for all customers

Vorteile

I am very happy with the work that [sensitive content hidden] completed for us. Very quick and easy steps to complete the task that I had created.

Nachteile

Normally the time it takes to get an answer is long this was quick. I just wish that ODOO could be more hands on and finish the task when they are in the program...

Vorteile

What I liked most about Odoo is the system's adaptability—it’s incredibly versatile and can be tailored to fit our specific needs. I also want to highlight the outstanding service we received from our consultant, [sensitive content hidden] He’s been extremely attentive and helpful throughout the entire process, making sure we get the most out of the platform.

Nachteile

What I liked least about Odoo is the way consulting hours are charged and accounted for. We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself. It would be more reassuring if there was a clearer distinction between time spent on genuine consulting and time spent addressing system-related problems.

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Vorteile

Odoo is easy to customize and use particularly for small and growing businesses who are yet to finalize their needs but must get started on an ERP at the earliest.

Nachteile

It was hard to implement initially and the limited customer support made it a challenge to begin. The pricing structure is complicated and quickly multiplies making it not so attractive.

Vorteile

I like that there are many apps in one platform.

Nachteile

The applications are not user-friendly! I'm good at learning software, but this one is foreign and complicated. The customer service is HORRIBLE!

Vorteile

Its Enterprise Resource Planning [ERP] Software that offers a suite of business applications for all businesses which includes the following:
1. Comprehensive All-in-One Business Platform.
2. Modular and Customizable.
3. User-Friendly Interface.
4. Automates Processes and Workflows
5. Real-Time Dashboards and Reports.
6. Works Online and Offline.
7. Integrated Communication.
8. Accessible from Any Device.
9. Scalable Cloud Hosting.
10. Active Community Support.

Nachteile

I witnessed that on the Dark Mode, there are some text in a certain field that doesn't appear perfectly (In some cases totally disappear), so I was suggesting that text should always change to readable while on Dark Mode.

Vorteile

For SME business, Odoo offers very good value, excellent functionality across a multitude of useful apps and the support is professional and unparalleled. They always resolve any issue quickly.

Nachteile

I like most things but not being to permanently change the weird auto text on customer payment follow ups is difficult to understand ( but has nothing to do with support of course).

Vorteile

Stability of the platform and ease of use of the overall ecosystem. What a wonderful piece of software!

Nachteile

Liked everything till now, so no Cons at all... amazing

Vorteile

[sensitive content hidden] has been expedited in his accurate responses.
Problem is fixed and we learned how to handle this issues

Nachteile

There were constant changes in the account manager, we were receiving no responses from the person who already left and the new person in charge was starting to be present. A time gap in between left us with no responses from this important role

Vorteile

They have a huge variety of apps to choose from and customize. You are able to adapt the software to your needs, however...do not expect to get adequate help or for their instructions to be up to date.

Nachteile

Almost everything. After purchasing and getting close to the opening of my business, I realized it was probably too complicated a software for me given that my needs as a one-man business are super low. However, I was fine with that - as long as things worked. And they did not. Their point of sale app repeated stopped working completely while my shop was open, and nobody could help me over the phone (even though it was urgent). I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code. Their sales team was incredibly uninformed when I initially signed up, and told me that I would be able to use my own IoT box without subscribing to the odoo IoT subscription. It became very apparent that this was not the case, fine, I paid for the IoT subscription - then as soon as I did, we realized that the reason we needed could be circumvented very easily. Not to mention, we couldn't connect it to our receipt printer to begin with, and their online instructions were about 10 years out of date. We have since switched to shopify and everything has worked SO smoothly. All I needed was a simple point of sale and inventory system, and Odoo oversold and dramatically underdelivered. My sales rep was on vacation and unable to help me when I opened my business. The large majority of my stress was caused by their system literally not working. My experience with them was a disaster and despite them completely misleading me about the IoT box integration, they refuse to reimburse me. This is apparently their policy, which to me, seems incredibly unethical. Don't sell me something I don't need when the salesperson is on vacation or refuses to talk to me. I cannot scream loud enough for you to avoid this if you are a small business.

Vorteile

The easy way to use Odoo and the many possibilities with all the apps available. And the many video lessons to help out.

Nachteile

The set up sometimes is not easy, if you are not familiar with bookkeeping. A set-up manual would overcome this. Documentation is available, but i.e. does not give the full details for setting up TAX accounts in your specific country.

Vorteile

Odoo has helped me maintain control over employee attendance and keep a record of their hours. Additionally, it facilitates the management of each employee by handling their personal information, documents, contracts, and contact details. I have also used it to perform automatic salary calculations based on their working hours.

Nachteile

Although Odoo is an excellent tool for management, whether for human resources or other areas, it has integration issues with other systems, which can make it complicated and sometimes require additional development.

Vorteile

This program is characterized by flexibility and ease of installation. It also allows users to install the appropriate sections according to their choice and also provides integration with various systems

Nachteile

It is difficult for non-specialists to deal with, and it also requires more facilitation and solving problems with continuous updates

Vorteile

Odoo has very superior security features that makes it easy for us to keep all our data safe and sound. It offers quality task automations that has allowed us to streamline our routine tasks by automating them. Odoo has a very reliable customer service team who have always been dedicated to support us everytime we reach out to them. Its advanced learning management platform has an intuitive interface that makes it for us to provide our students with e-learning services.

Nachteile

Odoo has always stood firm and responded greatly to our needs. We have not found any aspect not to like about it.

Vorteile

Odoo is easy to use for creating and designing websites. It has a clean and intuitive interface. It simple to implement Odoo and start using it.

Nachteile

I haven't found any dislikes with Odoo for the long period I have been with them.

Vorteile

This company sold a good story, but could not fulfill what they were actually marketing

Nachteile

So this company tries to sell you a $3500 subscription for them to navigate you through the whole thing and they also sell a monthly subscription for $46 and some change. When I asked the person, [sensitive content hidden] that was in charge of my account to assist me in getting informed with the platform, he said that that is not in his job description, but prior to that he said if I needed any help navigating the system to contact him. So I called the customer support to see how they can support me and they told me that [sensitive content hidden] the person that is in charge of my account was supposed to assist me in navigating and then [sensitive content hidden] said that is not in his job description. So I also got a professional to see if they would be able to assist me outside of their company, and the professional was unable to access their program either the apps were not working you weren’t able to access them at all. They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if I’m telling them, there’s something wrong with it, I’m not able to access there’s something wrong with their program. So I call back and I speak to the customer support and they said that they couldn’t assist me. They have to talk to another team member in order to assist me. Then I called back and just talked to another customer support and they basically told me that they have a fortune $5 million companies that are working with them and I simply said that does not matter to me. What matters to me is my experience is that I’m having with you and your platform, it is not accessible. so basically they didn’t take any accountability for anything. They basically was just saying oh sorry it didn’t work out for you, but everything seems good on our end which it’s not good on my end if I needed to access the portal for my business so pretty much they said I was not gonna be receiving any type of refund. The customer service was overall horrible. It sounds like they don’t know anything that they’re talking about and it pretty much is a scam. They don’t take any accountability and they don’t connect with the customers thoroughly. They deflect and make it seem like it’s the customer‘s fault that they can’t access the portal when it’s actually their portal that is not accessible.

Vorteile

Odoo’s greatest strength lies in its ability to integrate everything a business might need—whether it’s a small, medium, or large enterprise—into one unified platform. Many applications aim to deliver this concept, but Odoo stands out as the best and most effective in achieving it. It truly is "everything in one place."

Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs.

For example:

Need a website for your business? It’s available.
Want an online store for e-commerce? It’s included.
Require an inventory management system? It’s there.
Looking for sales and purchase management? It’s ready.
Need tools for real estate, rentals, or subscription management? It’s built-in.
With over 70 applications, Odoo caters to nearly every industry in the world, including:

Supermarkets
Legal services
Construction companies
Restaurants and cafes
Engineering firms
Bakeries
Subscription-based software businesses
Training institutes
Salons
Real estate agencies
Clothing stores
Libraries
Fitness clubs
Non-profit organizations
…and many more sectors, covering every aspect and requirement a business might have.

Additionally, Odoo offers flexibility for customization—from adding custom fields and tables to integrating seamlessly with other systems. Its automation features streamline operations, making workflows faster, easier, and less labor-intensive.

While it’s impossible to highlight all of Odoo’s advantages in one review, I firmly believe that Odoo is well on its way to becoming the #1 business management solution worldwide.

Nachteile

I think the payment providers not available in all counties for online store

Vorteile

Very good and support team, mostly excellent configurability, wide range of functionality and modularity is great.

Nachteile

Price of license with odoo.sh

Especially for small and one-person companies like mine odoo.sh is prohibitively expensive.

I only need one license for myself. odoo.sh de facto triples the license price for a single user account.

I would love the many customization options that are only available with odoo.sh but there simply is no way I can justify such a major cost increase.

For companies with 5 or more users, odoo.sh is less of an issue and at 10+ it starts to become a negligible increase.

I would love to see a hosting price that starts a lot lower for odoo.sh if the account uses only one license or maybe a staggered hosting price for 1-5 licenses.

I would be totally happy with a Server that has more limitations or one that is heavily overbooked with single user accounts, since the chance more than a tiny fraction is active at the same time is negligible.

In Betracht gezogene Alternativen

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Vorteile

Odoo helps create and design websites fast and this website are effective always. It has a user-friendly interface and anyone can use Odoo to create websites at ease. It has the best Q&A platforms.

Nachteile

Odoo works fine and has no challenges at all.

Vorteile

En mi empresa utilizamos Odoo como herramienta de gestión empresarial, destacando por su versatilidad y productividad. Una de sus principales ventajas es que todas las aplicaciones están agrupadas en un formato similar al de un modo tablet, funcionando como un centro de mando que facilita su uso. Es muy sencillo configurarla para diversas necesidades, como la creación de sitios web, la gestión de la contabilidad y la emisión de facturas CFDI.

Nachteile

Faltan muchas pasarelas de pago en los sitios web. Sería excelente implementar más opciones de empresas de cobro mediante API, ya que las disponibles actualmente son algo limitadas.

Vorteile

Flexibilidad, adapatación, evolución
Odoo lleva un ritmo intenso en evolución, algo que se aprecia, lo que se debe mejorar un poco es la documentación de cada una de las versiones

Nachteile

Performance, rendimiento con grandes volumenes de información, sobre todo en algunos reportes que se pone muy pesado

Vorteile

I really like its user-friendly and modern interface. This software has an intuitive and easy-to-use interface.
As it is an open source software, Odoo is very flexible to customize applications according to the needs of the company.
Odoo integrates all areas of the business very well, facilitating the management of business processes from accounting and sales to inventory and marketing.

Nachteile

Initial setup and customization can require a lot of time, technical knowledge or expert help.
Sometimes, when we want to upgrade Odoo to a new version, previous customizations may not be compatible, causing additional effort to adapt custom integrations or modules. Otherwise, all is well.

Vorteile

A wide range of features that easily adapt to various types of businesses, offering fast implementation, excellent performance, and outstanding support service.

Nachteile

It offers such a vast array of features that migrating multiple applications into a single solution can feel overwhelming at times. However, I believe it's well worth the effort.

Vorteile

Modularity and availability of applications covering a wide range of business functions.

Nachteile

- Difficult to achieve anything that is slightly out of "Odoos way of doing things"
- Workflows, as envisioned by the product develepors, are poorly documented. Videos cover how to use the product but not the underlying philosophy/workflow.
- Support is hit and miss, sometimes good, sometimes useless.
- for a small start up, success packages are very expensive. Some "simple" changes can't be done without hiring a developer.

In Betracht gezogene Alternativen

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Zuvor genutzte Software

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Vorteile

There are a ton of features, more than I would think about any business can make use of, all for an affordable monthly subscription. There are a lot of ways to customize the software to work for your business and improve workflows, and many connectors available for connecting to external API's (my most used one is UPS)

Nachteile

The huge variety of apps available and extensive options makes it pretty difficult for a beginner to dive in, DIY style. They offer success packs to get you up and going, but they're really expensive (personal subjective opinion, I guess). The free support included with the online subscription is pretty good, and there's some videos online that might get you started, but it'll be a bit of work getting going.

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Vorteile

I like the fact that the one-app free plan is free and free for life. I have figured out though I have to be careful NOT to (unconsciously) trigger another app to change my free for life plan to a paid subscription.

Nachteile

What I didn't like is the lack of clarity of the free one-app plan. Some of the building blocks you can drag into a website come with an "install" pop up, but it should come up with a pop up that explains CLEARLY : "installing this feature will change your free app to a paid subscription. I only clicked to install the website app and "live-chat" and "e-commerce" popped up on my websites page. It seems there were features in those 2 apps that triggered the paid subscription plan. Yes... I didn't go through all the instruction video's, but I think Odoo could be more clear about which apps belong together to stay on the one-app free plan. On the apps page Website app is listed with 5 sub apps. I assumed all of them automatically belong together in the free one-app plan, but I seemed to be wrong. Odoo need to be more clear about this. My problem is now solved (with very good client service), but it could have been avoided if Odoo was clearer on how and when the paid subscription gets triggered,... what belongs together so it won't trigger.

Vorteile

Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales, Manufacturing, Ticketing system, Accounting/Finance & many others, with more than 3000 specialized business apps on it is Apps market place.

Nachteile

The partner's qualification process, releasing a new version every year may cause difficulties in migration from version to version but it is fit for SMEs. Still, big enterprises need a lot of work to re-engineer the process to match the customers' needs.

Vorteile

Un software modular y que puede hacer todo lo que uno imagina

Nachteile

El proceso de aprendizaje el lento y costoso para los que recién iniciamos

Vorteile

Odoo is software with huge possibilities whether your business is large or small. It captures all the data that you require for your business and integrates many aspects of the business workflow.

Nachteile

It sometimes feels as though one is driving a ferrari with a learner's licence. Keep your expectations under control and be prepared to put a lot of time into learning how to get the best out of the software.

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Vorteile

Personalization of sales has been simple and the app is easy to use on a daily basis. I am able to keep track of leads of sales. It is easy to create websites with Odoo.

Nachteile

Odoo has been fine withe it has no problems.

Vorteile

Le programme est assez simple d’utilisation pour un novice, toutefois l’aide d’experts d’Odoo est tout de même utile si on ne s’y connaît pas trop. Heureusement, il y a la journée de formation gratuite que je conseille tout de même de suivre 2x, la seconde étant pour les questions 😉.
L’aide de l’assistance est également la bienvenue en cas de petits ou gros problèmes. Ils sont la porte vers la solution. Merci

Nachteile

À la base, j’ai choisi Odoo à la place de Shopify car le commercial m’avait vendu la possibilité de payer grâce aux ecocheques, chèques consommation et chèques sports et culture en ligne pour mon e-commerce.
Après avoir payé pour mon 1 an d’utilisation et avoir commencé la création de mon site, j’ai appris qu’en réalité ces modes de paiements ne seraient pas possible car pas compatible avec les moyens de paiements proposés par Odoo. Qu’elle ne fut pas ma déception. C’est possible mais uniquement avec un développement personnel (ce qui signifie prendre un partenaire expert et allonger +/- 5000€.
Donc infos erronées de la part du commercial. Pas correct et pas professionnel !!
Le site étant presque terminé et va me coûter bien moins cher que Shopify, je vais tout de même le garder car les possibilités sont plus nombreuses et plus simple une fois le concept maîtrisé.