Cornerstone LMS

Vorteile

Cornerstone LMS ist sehr einfach zu bedienen und bietet alles an, was man für das interne Lernen innerhalb eines Unternehmens braucht.

Nachteile

Mehr Updates wären interessant und eventuell der Ausbau der/einer Mobilanwendung

Vorteile

This platform is very simple and suitable for specific requirement. Instructor-led, virtual and interactive modules of the training meets the organization's expectation

Nachteile

It provides various option for the training assignment like based on job role, self registration

Vorteile

A personalized learning platform for your employees in one place and tracking of the learning path, compliance courses for company, analytics designed to increase optimization along with overall performance measures, key performance indicators based upon your position.

Nachteile

Need additional customer success and services upskilling learning.

Vorteile

- Cornerstone LMS is excellent for managing and delivering online learning content, especially with multiple learning audiences. as the platform is highly customizable to meet the needs of different specific audiences.- The reporting and analytics features are robust.

Nachteile

- The pricing for Cornerstone LMS can be quite high- Reliability and performance are serious concerns- Customization options can be overwhelming, requiring a significant amount of time and effort to set up and maintain.

Vorteile

The customizable learning paths and the interactive content tools make Cornerstone LMS a standout platform. The learning path is perfect for new users onboarding, as it allows users to create individual training programs based on different roles or skill levels. By incorporating these features, users are kept involved through every step of the training journey and thereby receive a genuine, personalized learning experience.

Nachteile

Cornerstone LMS needs to improve one area: their reporting dashboard, which gets complex for beginners. Also, features of the mobile app don't match up to what's on the desktop platform, so if users are predominantly using mobile for training, they often have to disrupt their learning.

Vorteile

Breadth of Capabilities and a clean and robust user interface.

Nachteile

Could be difficult to admin for new users to an LMS

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Vorteile

-Interactive lessons
-Content Library
-Great dashboard
-Good Customer service

Nachteile

-Doesn't work well with Internet Explorer.
-Customer Service is great, but took time to get someone on the line.

Vorteile

What I liked most about Cornerstone LMS was its comprehensive reporting functionality. It allowed for detailed insights into training progress and completion rates, making it easier to assess the effectiveness of learning initiatives.

Nachteile

I feel that navigating the reporting tools can be time-consuming. Some of the features felt overly complex, which occasionally slowed down the data retrieval process.

Vorteile

It was easy to follow the videos to learn.

Nachteile

Videos are sometimes long and drawn out especially for refreshers.

Vorteile

I really like the integration of courses and exams, the ability to pull transcripts, and assign courses.

Nachteile

Reporting in the system can be confusing and clunky.

Vorteile

Has a lot of trainings and resources, available anytime and from different devices.

Nachteile

Has a look&feel still antiquated, I expected a bit more and a better user experience from one of the best solutions in the market.

Vorteile

Works in almost any Android or OS. Is user friendly. Has genuine indepth content. Works well with collaboration too. Best experience for learners and teachers.

Nachteile

Nothing in particular. User friendly. Especially for beginners.

Vorteile

Many nice features, like Playlists - you can create a playlist with any links you want and share with employees (e.g. leadership Inspirational videos/articles).

Easy to assign training for a big group of employees (very easy to create a specific group based on employees' features like a place where they work).

The end result, e.g. assigned training, looks good from the user's perspective. Easy to re-assign which is very useful for mandatory training.

Nachteile

The biggest problem for me is a very unfriendly administration panel - to create anything, you need a lot of "clicks", and in every part of the system, it looks different (e.g. you have to sometimes click 'done' to add something, and in another place just click on '+'). Sometimes it seems to have no logic (even Cornerstone employees have sometimes problems answering how the given feature will work...).

It is also difficult to edit anything in many places, which means that you have to start work from scratch (e.g. when creating a test, you can set that user will receive partial points for multiple-choice questions, but if you did not choose it when creating the question, you have to create the question from scratch)

And the last annoying thing for me - practically nothing can be deleted from the system if it has been used at least once, which creates a long list of unnecessary materials / tests / training / etc and makes it very difficult to find what you need.

Vorteile

- easy to use/intuitive end user experience
- highly customizable
- stable/quick response when issues arise
- quarterly upgrades offer frequent improvement
- robust help functionality (knowledge articles, training, etc)

Nachteile

- administration can be complex (by-product of high customization)
- functionality can be hidden/unavailable to even the overall system admin until vendor enables, making it easy to miss helpful updates
- mix of old/new functionality can be confusing: as updates are rolled out piece by piece it can feel a bit disjointed

Vorteile

It is functionally rich with a clear and visible roadmap of future product development and in recent years clients have had some level of influence and input into this.

Nachteile

It is a hugely configurable platform which is both a strength and also a weakness, particularly when first implementing. Rapid innovation in emerging areas such a skills and learning in the flow of work whilst critical, does carry the cost of leaving some parts of the platform looking a little tired and in need of overhaul (e.g. managing events and sessions).

Vorteile

This is a flashy LMS. It looks great to the user. For a large organization, this was helpful with tracking regulatory trainings and more. It has all the bells and whistles.

Nachteile

The reason I would never recommend this to a colleague is because of the price and admin functions. First, the price. We were shown from the beginning, everything the system could offer, which we obviously loved, but shame on us for not asking additional questions. What we saw and what we got were different. For additional pricing, we could add on. Even customer service hours were charged. In the end this costed triple what we originally thought.

Furthermore, my second issue was the admin functionality. It was extremely complicated. We had 12 trainers working on the back end to get it implemented, on top of that we eventually hired 3 full time employees to work on the admin part for upgrades, running reports, etc. That is obviously another cost.

As much as the system was user friendly... It wasn't worth the cost when there are plenty of learning management systems that are user and admin friendly, for less.

Vorteile

Once we figured out how to use Cornerstone it has been very easy to use. We have multiple training managers and the product has been easy to teach to many others. Our employees have found it convenient and easy to find available training.

Nachteile

Some of the set up process has been difficult to figure out. Creating certification or attestation forms has been difficult.

Vorteile

The Performance and learning modules are used the most and we were able to accomplish what we needed as we switched from a different deliverable.

Nachteile

Some pieces within the modules do not have the same behavior across the board which can make it very frustrating at times.

Vorteile

Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.

Nachteile

Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.

Vorteile

Great implementation experience, the customer success center is top notch, and the ease of use is there for the end-user

Nachteile

If you have casual administrators who aren't in the system often, it can be cumbersome to navigate the back end - this is why the cornerstone success center is such a blessing

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Vorteile

Easy to deploy, Good update cycle and support, adaptive and configurable

Nachteile

Can be clunky for end user, lots of clicks, upgrades in different areas run counter to each other

Vorteile

I liked it when Cornerstone has made it possible to have a separate software just for managing the training, certifications, and more for the employee goal setting. The modules provided are straightforward and are very useful and customizable depending on your department's processes. Cornerstone LMS helped our team to track our progress in our quarterly goals, and I think this is what the managers use to see the percentage reports in our team's output.

Nachteile

Similar to Cornerstone HR, I wish that Cornerstone LMS's UI and UX will be improved and better simplified for a nicer viewing of the progress. The website's workflow can be intimidating and confusing at first, especially the grouping of the navigation bars and menus.

Vorteile

Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.

Nachteile

Lots of configuration, you really have to know what you want to achieve, rather than just take it off the shelf.

In Betracht gezogene Alternativen

Vorteile

Edge, Learning Assignment Tool, Learner Home

Nachteile

Reporting (does not have a robust Dashboard creation for managers to have a holistic view of their team performance), ILT creation is still very complicated and not user friendly

Vorteile

We use the Learning, Performance and Succession Modules. I really like the fact that each module "talks" to each other. It makes for a more robust platform and reporting is so easy!

Nachteile

The Succession Module works but there are times that it can be a bit clunky. Overall I do like how they all work together.

Vorteile

There are an infinite number of ways to build and customize learning programs.

Nachteile

There are some areas of the portal that are outdated in regards to the UI.

Vorteile

Un outil complet qui permet de piloter la performance des collaborateurs de l'entreprise, d'accompagner les projets professionnels, de gérer les compétences au sens large ainsi que les revues des talents.

Nachteile

Une solution complexe qui nécessite l'appui de consultants ou d'équipes IT : les RH ne peuvent pas générer de façon autonome les campagnes d'entretiens / reportings... Un outil peu intuitif pour les collaborateurs.
Un service client payant avec un système d'abonnement pour avoir un délai de réponse correct.

Vorteile

I like that it can assign online learning automatically

Nachteile

We have not been able to set up the proper rules to get as specific as we need to always have the system automatically assign

Vorteile

Una de mis cosas favoritas del software es que es fácil de aprender y utilizar. Cuando asumí este rol, no tenía experiencia previa en LMS o LMS, pero me resultó muy fácil de aprender y navegar. Recomendaría encarecidamente Cornerstone a cualquiera que busque un nuevo proveedor.

Nachteile

Realmente no hay nada que destaque y no soy un gran admirador del software. Su modelo de soporte puede ser complicado a veces, pero honestamente, eso es todo.

Vorteile

The functionality is comprehensive, with a lot of features you can customize including custom pages which are great for improving the user experience.

Nachteile

It is a very slow system - each time you update a field, the whole page refreshes. There are still a lot of functionalities that one would think would be a given with an LMS that despite feedback, they choose to focus on their bigger scale feature releases.

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Vorteile

Range of functionality and ease of implementation. Does more than most LMSs out there. Initial setup and integration was outsourced and great whilst support lasted.

Nachteile

Expensive and some features hidden behind paywall. Customer support varied dependant on who your CSM was.

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Vorteile

Cornerstone can be customized, which is really nice.

Nachteile

Cornerstone is very expensive compared to similar platforms. It also isn't that much better.

Vorteile

I like that CSOD is an integrated HRIS system. It has a great end-user experience and a nice interface.

Nachteile

Some of the file size limits are an issue. and some of the functionality does not work as one would assume. However, there are a lot of tools and resources to find ways to make the functionality work for your company.

Vorteile

The UI is great for an end user and allows for the flexibility needed in terms of Welcome and Custom Pages to get the information across. The Learner Home makes it easy for end users to find content they are interested in in a format they are used to. As an Admin it provides lots of features to automate the experience and leverage the data in the system.

Nachteile

Support can sometimes be less than helpful. There are also times when the road map changes are not publicized enough so you may be hoping for a project on the roadmap that then doesn't appear.

Vorteile

I think that the recent changes have made the system more user friendly, but it is still not the most clear system. It manages transcripts fairly well.

Nachteile

I assume (as I was hired after implementation) that you need to request it, but our permissions are more limited than I would like. We can't run reports like utilization metrics, or who is in what security role which really limits our abilities. We also don't have backend design privileges and as a web developer that is infuriating.
I would say usability is less than desirable as there are HTML issues, and Transcript functionality confuses people.
There isn't a natural or logical way to set up accommodation requests even when using custom forms, which in my opinion is a very bad issue. We of course have text in the email, but it's insufficient and has caused issues.

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Vorteile

I like that we can have all of our required trainings in one system and can automatically assign them to our learners along with sending automated emails. It is great to be able to run reports out of one system to track learning. I am also excited to see where we will be using the tool in the area of Skills.

Nachteile

The evaluation tool is not that easy to use and the reporting is basic level. It needs to be an area of focus.

Vorteile

I love the versatility of it. There isn't just one way to do something. We have come up with creative ways to achieve and end goal. I also LOVE the Cornerstone Success Center and the Knowledge Base. It's so amazing how theyve built a community of their customers that's actually engaging and helpful!

Nachteile

The system itself is not difficult to learn. Just like any other system, you have to learn it and get comfortable with it. I also dislike that some of the functionality is antiquated (like groups) or just looks "old" (like the test engine). Cornerstone is making strides in updating pieces of the system and we have been so happy with their updates in reporting, the LAT, the content uploader, and Edge.

Vorteile

For the user: Modern and intuitve

For admins: Lot´s of configuration items and options
The huge community (in their own Cornerstone-Instance!) and the very good product-documentation, including training-materials, etc.

Nachteile

Oldschool-Interface in the backend
Sometimes too complex

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Vorteile

continuous innovations and adaptations to the needs of companies and employees. As a training platform it is very solid and complete.

Nachteile

Some changes cannot be made, but adapting can be achieved.

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Vorteile

Among the LMS products that I have worked with, Cornerstone OnDemand provides the most customizable solution for unique business needs. Cornerstone provides an abundance of training for clients, including hundreds of on demand videos, online courses, online help articles, and virtual instructor led training classes for administrators to upskill their familiarity with the features. Each client is unique, and we have a tremendous ability to tailor the learning experience for end users. At my organization, which is a retail company with 80% un-desked workers, employees love the possibilities for learning in the flow of work, such as with Express Class, and the easy to use AI-supported carousels on Learner Home. Edge Import provides an easy experience for loading historical data and courses into the system in batch. We are able to support 100k+ employees with a core admin team of 4 with smart security configurations and the ability to use custom pages to embed self-service tools for end users and instructors directly within the portal.

Nachteile

Cornerstone is constantly growing and adapting its product during quarterly releases and they are very inclusive with customer suggestions for future enhancements. There is a lot of thought that goes into release planning and UAT through a stage environment and release ready webinars. Often these enhancements are the direct result of client suggestions that have been upvoted by other clients. It is a huge product with a top talent product management team, and I am always impressed with how the product is updated to adapt to new technologies and industry trends, as well as business needs. I would love to see even more emphasis in the future on release updates to include even more customer suggestions, even though the releases are already very robust.

Vorteile

Not a lot to be honest. If you have to pick something, it would be their reporting 2.0 tool. When it doesn't freeze or error out, it is simple to use.

Nachteile

Where to start? Here are just a few highlights:
- The worst customer service I'd ever experience working with a vendor.

- They take days to reply to emails, same for technical support tickets, even when they are labeled as a high priority.

- When you call the support line, their reps are customer service agents who are just reading the same outdated info you find on their documentation online, so useless.

-If you need to escalate the issue, prepare to wait 2 days for a reply, the first reply will always be a question about something you already explained on the initial ticket. Then you'll be waiting at least another 48 hrs for an update on their "investigation."

- Their compatibility with iPads has become very bad. Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do.

- If you have to set permissions at different levels, good luck figuring out how the hundreds of individual permissions interconnect and how they are dependent on each other. Their own training team can't help you with this area. So if you plan to create any custom permissions that fall outside the few standard positions they have already created, good luck, prepare to spend weeks testing settings.

- They refused a 1-year extension and said that they wouldn't consider anything less than 2 and that there would be a significant price increase for less than 3.

Vorteile

We have found that our users required no training to be able to use the Cornerstone software successfully. Given that we have 10,000 employees, this was a key deciding factor when we signed on.

Nachteile

There’s always going to be small issues that may be frustrating. The one thing that we found is that their customer service/support central is more than adequately prepared to handle anything that comes up.

Vorteile

Constant improvement (quaterly) is something I really like about this application. Users do not complain about it, which is a huge plus for us supporting the app in our organization. The application is big and there is always something new to learn or better way of doing things.

Nachteile

There is not much that I can say negative about the application. One thing that I would like to change is character count when creating groups. It might seem small for some organization admins, but for us its a important as our groups can be very large. It is frustrating when creating a group and you are unable to save it because you succeeded the character limit. Not a deal breaker but for sure an annoyance that can perhaps be fixed in the next releases.

Vorteile

Robust functionality, good balance between "fancy" functions and profound compliance-related features

Nachteile

some screens and processes, especially for admins, look outdated and are cumbersome; even though the software grew from one piece, e.g. list views look different all over the software

Vorteile

Cornerstone is the most innovative and easy to use of all the systems we have tried.

Nachteile

I wish it were easier to upload the OnCourse compliance courses. Other than that... no complaints

Vorteile

I like that it is fairly easy to use for most people even those that aren't tech savvy. I also like the fact that they strive to make things better with each release. In the five years that I have been with them, they have come a long way in making some wonderful changes.

Nachteile

The implementation still remains as being a horrible experience. We had a great product leader but were left confused with many of the processes. We also choose to implement way too fast, so if given the chance again it would be great to implement a bit slower.

In Betracht gezogene Alternativen

Vorteile

The product is easy to use for Beginners as well as Experienced professionals. Very easy to configure. The Learner experience platform has a great feel with new categories of carousels being introduced in every release. The Reporting 2.0 module looks great. The Edge Import tool is a great tool for backend data upload and metadata update for us admins.

Nachteile

The Certification module has seen no enhancements in the last 5 years.

Vorteile

Their client community and resources offered to clients for support, connection, and training is great.

Nachteile

Some aspects are not as intuitive as I'd like but Cornerstone is always listening to their customers and enhancing based on that feedback.

Vorteile

Cornerstone was an improvement over the LMS platforms we were using 5 years ago. It handles large amounts of learning objects and dynamic assignments well if its simple. It doesn't like complicated assignments. The system works well with a simple set of learning objects assigned to a simple group with a due date. If you need to build a complicated group (one with many parameters), it may not work as well. Also the removal of items is a challenge when you are removing from a large number of transcripts.

Nachteile

the administration of cornerstone is not straight forward. There are a lot of nuances that come up when you are completing various activities. There is also the inconsistencies with various screens throughout. In some areas you can click check all or uncheck all to select multiple objects. In other areas you cannot and have to click individually, which is time consuming.

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Vorteile

There is a great underlying structure to Cornerstone Learning. The functionality is there and they are some very powerful features to help with automation and managing learning for your organization.

Nachteile

The presentation is not great. The front end is serviceable, but the back end needs some coordination and simplification to be a really great product. They are addressing some of this with Xplor, but since it's an additional cost, be prepared for that.