Sage Intacct bietet keine Gratisversion und keine kostenlose Testversion.
My overall experience with Sage Intacct has been nothing short of exceptional. The program has significantly streamlined our financial management processes, reducing manual effort and minimizing errors.
Sage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.
While Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.
Overall the experience has been great. Our use of Sage has saved us a lot of manual spreadsheet work.
I really like the deferred revenue and prepaid expenses modules. Automatic postings saves a lot of manual work. Consolidation of multiple entities is also very helpful.
I don't like that you cannot pay a USD AP Bill with a Canadian credit card. Tax module isn't actually working for Canada.
Hi Antoine, thanks for taking the time to review our product. We love hearing about how Sage Intacct is saving you manual work through automatic postings and that the additional modules you have are helpful to your business. We understand its difficult when modules are not working the way you need them to. Please get in contact with our support team who will be able to assist you with the issues you are having if you haven't already. Anna Parker - Customer Advocacy Executive
Sage Intacct has been our primary accounting and general ledger software for over 4 years now and we have been extremely pleased with it and certainly would never go back nor do we anticipate ever having a reason to change.
Powerful finance and accounting software, always improving, top notch customer support
There's very little to not like but it is pricey and reporting is a bit of a learning curve because it's so powerful
Thank you for your wonderful review of Sage Intacct. We're thrilled to hear that our powerful finance and accounting software, along with our top-notch customer support, has met your needs over the past four years. We appreciate your feedback on the pricing and reporting learning curve, and we're committed to continuous improvement. Thank you for choosing Sage Intacct as your forward-thinking and technologically capable solution.
Anna Parker - Customer Advocacy Executive
It's all about the money with Sage Intacct. If you don't pay, you don't get service. The help portal is a joke. The product is clunkier than an old pinto.
I don't like anything about Sage Intacct
Customer Service Representatives never know what is going on. They cannot keep anyone around for more than a few months so they always change your contact. It's hard to keep track who you need to email for issues. When you do email them, it always takes days for a response or they tell you they cannot help you with your issue.
Hi Lars - thanks for taking the time to leave a review. I am so sorry to hear about your experience, this is not the standard we strive for here at Sage. If you would like to talk to someone I would love to connect you with a colleague of mine who will be able to discuss all issues with you. Please email me at [email protected] and I will set this up.
Anna Parker - Customer Advocacy Executive
I first started using Sage Intact in 2017. At first, it was very different from the system I had been using and I felt a little overwhelmed. However, once I got my bearings I found the software to be user friendly and very functional.
Sage Intacct has a user-friendly interface and has all the accounting solutions we need in our accounting department. It is cloud based so it can be accessed remotely. It allows us to create detailed custom reports that are capable of reporting across multiple entities. The menus are very easy to navigate and it is a suitable system for a company who has many users that only need access to certain items. They also have good help and continuing ed seminars.
There's not much we don't like about Sage Intacct. For a very small company or for users who haven't utilized a system with as many features it may be overwhelming to adopt. This program is best for mid sized to large companies.
Thanks for taking the time to write this wonderful review Alysson. It's brilliant to hear how user-friendly and efficient you find Sage Intacct and how you have been able to easily navigate around the program. We understand some people may be overwhelmed when they first use it and take this into account when looking towards the future to make Sage Intacct as user friendly as possible! Thanks, Anna Parker - Customer Advocacy Executive
Very successful conversion from Quickbooks into the Sage environment.
The Contracts module is a key component.
There are still unexplained issues that occur in the software that require reaching out to the Community or escalated to the Sage team
My experience has been positive. As businesses increase, Sage Intacct is new for our organization, so it is all about learning.
I like the fact that it integrated with other programs, making the uploads and verifying data very user-friendly.
I have not found anything negative at this point. I am learning the program day by day,
Good accounting software but not a reporting tool.
Great accounting tool that integrates easily with other products
Reporting is archaic and lacks flexibility when creating different views. Als,o once you set up the reporting views, they are not dynamic with changes to the GL.
The overall experience with Sage intacct is so good since we have all the functions we need with AP/AR/Journal Entry booking, etc.
-Easy to use
-Have all the functions we need
I don't have much on the things I don't like. It's a pretty useful software overall
In my personal opinion, Sage Intacct is a good software. The platform not only provides a reliable accounting solution but also boasts strong abilities in automation and reporting
I am fond of the fact that Sage Intacct is very good at financial reporting and automated workflows which are the factors to the success of accounting and Bank Reconciliation
The interface is not always intuitive and it triggers a lot of removed menu entries, and navigating through some of the features could be a hurdle for some people. Furthermore, some of the customizations also require technical knowledge as well
Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.
The ease of adding locations or additional accounts.
Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.
Recommend a "lite" version with limited access for non-profit users.
Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.
They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.
We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.
I have always been a fan of Sage and continue to be.
Reporting, Dashboards and statistical data.
You can make a report on almost anything - setting them up however can be complex.
I love being able to monitor non financial data in the statistical entries.
The Fixed Asset module is far too complex and does not manage the reducing balance method in Britain currently. This was tested various times with ourselves and the implementation team.
We're grateful for your insights, Fiona. It's fantastic to hear you enjoy the reporting and dashboard capabilities of Sage Intacct. We acknowledge your feedback on the Fixed Asset module and will pass onto the relevant team.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall Positive and I am happy that we moved forward with this system. After implementing for the 5th time I continue to come back to this system for companies that need flexibility in their accounting system.
The System is great for the user, easy to use and learn, Easy to customize to meet specific customer needs while not breaking every time an upgrade is done. Constant improvement based on customer feedback.
Support is lacking and needs a lot of attention. The support teams are not as helpful and easy to work with as they were in the post pre Sage acquisition.
We bought a canned package for our industry which was supposedly pre setup out of the box. It wasn't, many of the functions are still not working such as ASC 606 Deferred Revenue. The implementation was a disaster and we are still fixing bugs so it is not working anywhere near the way it should.
The represented integrations turned out not to exist.
Also functionality which to me should just be part of the package are not and it seems when you bring it to their attention all they want to do is upsell you a support package to fix what should be integral to the package already.
Very disappointed if I had to do it over probably would have kept looking and not made the switch.
There were so many misrepresentations as to functionality and integrations it wasn't worth it.
Ability to extract Data for reporting purposes
The functionality is quite frankly poor at best. The user interface in 1980's.
With Sage Intacct, I am able to create and customize invoices automatically.
Matching invoices, POs with receivables help detect discrepancies before paying vendors.
Sage Intacct was quite daunting to customize during initial setup. However, the vendor technical team offered free support.
Hi Motunrayo,
Thank you for your positive feedback on Sage Intacct. We're delighted to hear that the invoicing and discrepancy detection features have been beneficial for you. We appreciate your patience during the initial setup and are glad our technical team could assist.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
A smooth well organized experience with frequent updates that make the user experience even better than before.
Sage is packed to the brim with features. Everything is organized neatly, and it is easy to run reports for very specific details. If there isn't a report in the system that you need, chances are you can create it.
The user interface can be a bit bland. It could use a fresh coat of paint to look more modern.
Thank you for your review, Nicholas. We're thrilled that Sage Intacct's robust features meet your finance needs. We appreciate your feedback on the interface and are always working to enhance user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
It is an excellent tool for financial management. Since it is a cloud-based app, the users can access their financial data from anywhere, facilitating remote work.
It helps in the automation of repetitive tasks like invoicing, expense management & consolidations. I also like the ease of getting all the Financial reports for any data driven decisions.
Cost of the application is a bit at higher side. Also, the team who are using this app may need additional training to familiarize with the software.
Hi Anitha,
Thank you for your review. We're thrilled to hear that Sage Intacct helps with automating repetitive tasks and provides ease in generating financial reports. We understand your concerns about the cost and the need for additional training, and we appreciate your feedback. Please get in touch with our customer support team to see how we can help.
Bethany McDermott - Customer Marketing Manager at Sage
I enjoy it. It makes my day to day work easier and streamlined.
The program is very easy to use. It does everything that I need it to do.
Anytime I've had a problem it was very difficult to get any customer support
Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Horrifying junk that has not made much in improvements over the past 10 years. Waste of space.
Nothing - absolutely zero. Have had nothing positive to say.
Everything - it is useless, fails on updates. Deletes itself. Corrupts its own data on critical backups. Fails at every turn.
Hi Daniel, thank you for leaving a review. We're really disappointed to read about your experience, this is not the standard we strive to deliver for our customers and I would like to connect you with the right people to support you. Please reach out to [email protected] who will be happy to help.
Anna Parker - Customer Advocacy Executive
Overall everything runs great. We recently starting using the upload option for Accounts Payable, and it truly is a time savor!
Easy to use and explore new fields when released.
Little updates that prolong certain tasks.
Michelle, it's wonderful to hear that Sage Intacct's ease of use and the new upload option for Accounts Payable have been beneficial for your team. We're committed to continuous improvement and appreciate your patience with the updates. Your feedback is instrumental in helping us streamline processes and enhance user experience. Thank you for choosing Sage Intacct and for your constructive insights. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Fantastic application for real time financials.
We love the ability of our Directors to see real time financials
We had to give copious amounts of training to our teams
Hi Kenny,
Thank you for your fantastic review! We're thrilled to hear that Sage Intacct's real-time financials have been beneficial for your Directors. It's great to know that our application has been a valuable tool for your organization, even though it required extensive training for your teams.
Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews
- It is user friendly
- The features are clearly laid down in the interface
- Possibility to provide/ show detailed overviews for various tasks
It is not integrated with other software, and for that reason I wish to be able to easily and accurately verify the information that is presented (either in the approval process or the main task that needs to be performed)
Hi Gabriel, thank you for your review. We're glad you find Sage Intacct user-friendly and appreciate your feedback on integration.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Cloud based; advanced reporting, customizable
Not the easiest tool to implement. Price is a little high
Hi Pamela, thank you for your insightful review! We're glad to hear that you appreciate the advanced reporting and customization features of Sage Intacct. Your feedback on implementation and pricing is valuable.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Easy to use accounting software and functions.
There could be a better way to track changes made.
Thank you for your feedback, Jess. We're glad you find Sage Intacct user-friendly and we're actively exploring ways to improve change tracking for an even better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
The best thing about Sage Intacct is that it combines ERP and financial management capabilities in one place.
Unfortunately, Sage Intacct has limited focus on non-financial aspects such as HR and supply chain - However, I have integrated it with external applications and APIs.
Hi Adeniran
Thanks so much for taking the time to leave a review and it's great to hear you love you Sage Intacct product! I will pass on all your feedback to the relevant teams.
Anna Parker - Customer Advocacy Executive
Sage Intacct has been an upgrade in many ways from Sage 300, however, it is missing some critical components for a company that makes heavy use of job costing. It is obvious that Sage is putting a lot of work into Intacct, so I do have high hopes that the missing pieces will someday be filled in.
I like that Sage Intacct is online and allowed us to move away from using a physical server. This allows employees to work more efficiently when working remotely.
Sage Intacct does not handle job costing well. We are a construction company and Intacct has struggled to give us the detailed information we need. We have had to utilize other 3rd party software to fill this gap.
Hi Nicholas,
Thank you for your review! We're glad to hear that moving to Sage Intacct has improved your team's efficiency by allowing remote work. It's great to know that Sage Intacct has been an upgrade from Sage 300 in many ways. We appreciate your feedback on job costing and will keep it in mind.
Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews
Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct
I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.
I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.
Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
We bought the system as a solution that was able to integrate with other software we use. We continue to use the system - but partially because installing another system is so labor and cost intensive. Staying with the "devil we know" has been our course of action. My relationship manager is very supportive.
It is a robust and well designed system. I has far more features than we would ever use.
Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.
Hi Andrea, we appreciate your feedback on Sage Intacct. We're dedicated to improving our system to better suit the needs of all businesses, big and small. Your insights help us focus on what matters most to our users. Thank you for your continued support and for being a valued member of our community.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage is user friendly, the reporting is very clear and transparent.
Dimensions make reporting so much easier.
We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.
Hi Janell,
We're delighted that Sage Intacct's reporting and user-friendly features are meeting your needs. Your feedback on AR Credit Card Payments and email invoicing is greatly appreciated. We're committed to providing the best experience for our non-profit customers and value your input. Thank you for choosing us and for the positive review.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
I believe World Neighbors made the correct decision several years ago to migrate to Sage Intacct. I am very please with the decision and the software.
It's on-line. It's rarely "down." Most screens are easy to navigate. There are many options on how to pull data out of the system. I like the dashboard.
I have to purchase AssetEdge from WIPFLI for Fixed Asset management.
It is very hard to find the Helpdesk Ticketing System. I wonder if it is obscure on purpose.
I still have not become an expert on report writing. The concept just hasn't "sunk in." I think the training could be improved in this area.
Hi Robert, we're glad Sage Intacct has been a reliable choice for World Neighbors. We appreciate your feedback on the dashboard and data extraction options and we're always working on improving our training and support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Love this software. For a Businessman or accounting person. I love it most easily I can maintain inventory and automate ap process. saves times and easy to use
Inventory management and AP automation is one the most important thing in this software. You can easily maintain Inventory record and same time it's help in ap automation
There is no chat option available in support section. And their contact information provided over there are not much helpful.
Hi Pankaj,
Thank you for your glowing review. We're thrilled to hear that you find Sage Intacct's inventory management and AP automation features valuable. We appreciate your feedback regarding the support section and will take it into consideration.
Bethany McDermott - Customer Marketing Manager at Sage
We have used almost 7 years and it has served us well in all aspects of accounting, payables, cash management, General Ledger and Reporting.
Really good integrated accounting system with good modules and great reporting capabilities.
No real cons. Some modules have some learning curve but not unmanageable. Would like to see improvement on Fixed Asset module. Ok as is but could be better integrated.
Hi Steve, it's great to hear that Sage Intacct has been serving your non-profit well for almost 7 years, especially in accounting and reporting. We acknowledge the learning curve for some modules and appreciate your feedback on the Fixed Asset module. We're committed to continuous improvement and integration to meet your needs. Thank you for choosing us over Epicor CPQ and for your trust in moving to a cloud-based system.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Experience with post software itself and with support have been positive. Believe that product has ‘top tier’ accounting / financial functionality at a ‘mid-tier’ price.
Very robust system. Easy to give business users access to information and reporting that they need. Very good reporting capabilities.
Very satisfied with product. Wished was a little certainty in long term product pricing.
Hi David, we're delighted to hear that Sage Intacct has met your robust financial system needs and provided the reporting capabilities your team requires. Your feedback is invaluable, and we're committed to maintaining the value and ease of use you've come to expect from us.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Always the latest and greatest technology that is very customizable to our needs.
Support tickets are not the easiest to submit.
Hi Christopher, we're absolutely delighted to receive your glowing review and to know that Sage Intacct has been a great fit for your needs. We truly value your input on our support process and are always here to ensure your experience keeps getting better. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall, I am generally pleased with the working version of Sage Intacct that I have, but it has been an arduous journey to get here. I would recommend that you are careful with your implementation partner as many headaches can be avoided with a thoughtful, thorough cutover.
I like the flexibility that Sage gives me in terms of reporting and I like the accounting I can assign to department heads for approval of their spending.
I think there is a complexity to the reportage that is unnecessary. The account group structure is difficult to navigate and must be maintained diligently if your chart of accounts changes.
Hi Gary, we're so grateful for your review and are glad that Sage Intacct's flexibility has been beneficial for your reporting needs. We acknowledge the complexity you've mentioned and are constantly working to streamline our processes. Your feedback is invaluable, and we're here to support you every step of the way. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.
I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.
Hi Julie, we're honored by your high recommendation and thrilled that our multi-entity functionality has significantly eased your management process. Your positive experience is our top priority, and we're glad our competitive pricing met your needs. Thank you for choosing Sage Intacct over alternatives and for sharing your journey from QuickBooks Online. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Wonderful. I have converted to Intacct for 3 different companies for which I've worked.
Ease of use, creating reports is easy, importing journal entries
Cannot zero out beginning of year balances of Non-Financial accounts. Balances roll over. Should have the option of zeroing out or balance forward at year-end.
Clay, we're thrilled to hear that Sage Intacct has been your go-to accounting system across multiple companies. Your feedback on the year-end balance handling is invaluable, and we're looking into options for more flexibility in this area. Thank you for your continued support and trust in our system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
As the CFO, I find it easy to use and get to the information I need to run my business. It is also easy to onboard new accounting staff as the Sage University and many of the short tutorials help get them up to speed quickly.
The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.
Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!
Mark, we're delighted that Sage Intacct's intuitive design and comprehensive reporting tools are effectively supporting your business management. We appreciate your active participation in our community and your feedback on our updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
The scalability the program provide,and the easy of use makes it one of the best financial management programs.
The efficiently to manage some criteria such as tax deductions and pay calculations
The easy of use of the system with it's comprehensive feature set.
Our experience is OK. We spend more then needed since we cannot remove international currency and we never even used it. Support is just OK, as we are always referred to long articles when we just need simple instructions. The system is mostly user friendly outside of reporting.
The ability to create your own views. I find the system to be pretty user friendly.
The reporting module is very difficult and we can never get reporting support, always told we need to contact professional services for non-complex reporting that should be basic reports. And don't like having to log in to a site to submit cases, would rather email and be able to see the email history versus signing in to review the full case.
Hello Melissa,
Thank you for sharing your experience with Sage Intacct. We're pleased to hear that the system's user-friendliness and the ability to customize views meet your needs. We understand the reporting module has been a challenge and want to assure you that we are focused on improving this aspect.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall our experience has been very positive and it has greatly improved the financial accountability of our organization.
Easier user interface and powerful reporting tools
complicated business rules and requirements. Cost structure is limiting
Thanks for taking the time to leave a Sage Intacct review Abram. We appreciate your great feedback and its great to hear you have had such a positive experience. We are sorry to hear that you find the cost structure limiting and the business rules overly complicated - we will take both of these things into regard for when it comes to future developments of the program.
Anna Parker - Customer Advocacy Executive
Implementation was a little rocky, but to be expected. Using it day to day is very functional and productive. It is a very broad accounting product that can be used in multiple businesses.
The modules offered and their ease of use.
The customer support. Like many software companies these days, they want you to try and solve your own issues using their help guides. The personal touch is missing from customer service.
Thank you for your candid feedback, Brandon. We're glad to hear that Sage Intacct's broad functionality and ease of use are meeting your diverse business needs. We acknowledge the importance of personal touch in customer support and are continually working to enhance our services. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience. As our business has grown significantly since the initial implementation, Sage Intacct has consistently remained our global financial system of choice throughout this journey.
Robust multi-dimensional reporting capabilities. The reporting feature allows us to analyze financial data across various dimensions—such as departments, projects, and office locations.
Occasional challenges with Sage Intacct's integration capabilities, particularly when syncing with other systems. For instance, we had issues during synchronization between Sage Intacct and Salesforce,
Thank you for your review, Mike. We're delighted to hear that Sage Intacct's multi-dimensional reporting capabilities have been beneficial for your business. We appreciate your feedback on the integration challenges, particularly with Salesforce. It's great to know that Sage Intacct has supported your business growth over the past decade. If you have any further comments or questions, please let us know.
Overall, I would highly recommend Sage Intacct. It is easy to use and provides us what we need to keep business moving smoothly.
I like the ease of use. Everything works smoothly and it is so easy to fix an issue if something was done in error. The reconciliation function has allowed us to become much more efficient with our month end process - what used to take us roughly 5 days now takes us 1 day!
I cannot think of anything that I do not like about Sage Intacct. It really works well for our business needs.
Hi Anna. Thanks for taking the time to leave us this wonderful review! We love hearing that Sage Intacct is working so well for your business needs and has drastically helped you reduce processing time.
Anna Parker - Customer Advocacy Executive
Sage Intacct is a very decent system that I would recommend for the high volume client or med to large businesses. It is easy to manipulate but kind of difficult to learn all of the moving parts. It does integrate with a lot of other cloud based systems.
Sage Intacct is a robust system that allows the user to manage many parts of their financials in one program.
There are almost too many parts to the system that make it difficult to teach and understand. Posted vs non-posted accounts for one makes reconciling difficult at times.
Hi Krystal, thank you for your review of Sage Intacct. We're pleased to see it's made complicated accounting more user friendly and will pass on your feedback. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Love it! Our organization has saved so much time closing books after implementing Sage intacct
Sage intact is the most robust and user friendly software I have ever used. I call it the Quickbooks on steroids!
prepaid module & Fixed asset module could use some work
Hello,
Thank you for leaving a fantastic review for Sage Intacct. I'm pleased to hear your organization has saved time and made efficiencies. Thanks for your feedback regarding training and use, please get in touch with our support team who will be able to help you further.
We used Sage for accounts payable, and for the financial statements.
We needed to use other software for payroll and for accounts receivable due to the specialties of reporting and billing to medicare, insurances etc.
Very easy to import general journal entries from other software.
Very expensive
Creating Financial Reports - cumbersome
Overall, I am pleased with the product and the customer service I have received.
I like that they continue to update the product based on feedback from their customers.
I would have to say the complexity of custom reporting and the cost structure of the product.
Hi Chris,
It's great to hear that you appreciate our commitment to updating Sage Intacct based on customer feedback. We understand your concerns regarding custom reporting complexity and cost structure. Your satisfaction is important to us, and we're grateful for your positive remarks about our product and customer service.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join!
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
The best thing is that Sage Intacct not only offers online accounting tools but also Business Intelligence capabilities.
To be honest Sage Intacct suits all my accounting management needs.
We appreciate your review, Sharon. It's great to hear that Sage Intacct serves all your business intelligence capabilities and accounting management needs effectively. Thank you for choosing us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
