Brevo – Bewertungsseite 4

Vorteile

The overall UX is very good and smooth as well.

Nachteile

The help articles are very difficult to understand. Also, the Customer support seems little off while dealing with complex issues

Vorteile

The system is relatively easy to navigate and use. Any concerns are addressed quickly and efficiently by friendly staff.

Nachteile

some of the advanced feature are complicated

Vorteile

I can use it in a simplies way at the beggining, but as I grow I will always find necessary functiolaity aleady build in brevo. I feel like it is waiting for me there until I'm ready to use it. This is why this is so good that the pricing plan align with this so I don't overpay.

Nachteile

asset [images] management. Drag and drop images when uploading them would be best. Searching within all image folders would be useful too. In general I didn't find the way to easily search for the images I need now but I have already uploaded them a while ago.

Vorteile

The drag and drop system is really easy to use, the templates even if they are basic works well, it has a great customer service who responds fast and finally love the a/b testing

Nachteile

Some metrics doesn't match with Google Analytics statistics, and I found some issues in the process to import a list of contacts

In Betracht gezogene Alternativen

Mailchimp

Warum Brevo gewählt wurde

The way that ActiveCampaign charge us wasn't viable with the growth of contact list volume

Zuvor genutzte Software

ActiveCampaign

Gründe für den Wechsel zu Brevo

Overall comments on different reviews platform where better for Brevo

Vorteile

Ease of configuration, pricing and transactional emails.

Nachteile

That resending a campaign to non-openers requires too many steps.

In Betracht gezogene Alternativen

ActiveCampaign und Mailchimp

Warum Brevo gewählt wurde

I had Brevo's transactional service and decided to unify everything under one platform.

Zuvor genutzte Software

MailerLite

Gründe für den Wechsel zu Brevo

familiarity and ease of use. Pricing was another factor.

Vorteile

Tem um plano gratuito para iniciar o negócio.

Nachteile

Infelizmente no plano gratuito não podemos testar todas as funcionalidades, poderia tem um período com plano premium

In Betracht gezogene Alternativen

Kit

Warum Brevo gewählt wurde

Porque a opção mais vantajosa custo+benefício atualmente é a Brevo

Zuvor genutzte Software

ActiveCampaign

Gründe für den Wechsel zu Brevo

Porque a Brevo é mais fácil de utilizar.

Vorteile

I really like the way it works, perfectly. It is easy to use and it never fails me.

Nachteile

When I am editing the email, it could be exactly like it will be in the preview, but it is not. When I write a paragraph to match the size of the photo on the right, I will only know the reality in the preview. If the menu could hide and give us the "preview" idea without going to preview, it would be great.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

I really like it interface and discreet logo.

Vorteile

Really not much, they offer the basic functionality that you can find with anyone on the market

Nachteile

Brevo can unilaterally cancel your account without any recourse. Let me tell you my story: I sent an email campaign and had 10 recipients who unsubscribed (over 2,500 contacts, so 0.4%), they cancel my account without any recourse and do not answer my emails. Not worth spending time with them, you should go to MailChimp or Omnisend instead.

Vorteile

This service has completely transformed my approach to email marketing with automation. It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly sophisticated live widgets for websites or SaaS platforms. I've tried it, and it has been incredibly helpful, and also provides WhatsApp campaigns.

Nachteile

only Up to 300 emails per day, you need to purchase, 7.5$ monthly for No daily sending limit

Vorteile

I've used BREVO for many years now and prefer it to similar software services. It offers the best value for money in term of features, user-friendliness and clarity of interface, security and support, and the BREVO team work hard to improve it all the time.

Nachteile

I struggle hard to find anything negative about Brevo.

Vorteile

Affordable: Brevo is a very reasonably priced solution that offers a lot of useful marketing features. Super intuitive and easy-to-use interface. A lot of features. Helpful statistics.

Nachteile

I would like to see more customisable plans - the possibility of adding one feature for a small fee rather than having to upgrade to the next plan, when all I need is one feature out of many.

Vorteile

The all-in-one nature and ease of use. Automations are super easy to set up which I love, and it's really nice being able to look at a contact and see the whole history of interactions across different channels in one place.

Nachteile

The CRM party (Brevo Deals) unfortunately doesn't have multi-currency support, and when managing client accounts as a web agency I need to pay for and upgrade my email marketing plan if I want my team to have access to a client's email marketing which makes no sense to me.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Gründe für den Wechsel zu Brevo

Larger product-range, ease of use, and very reasonable pricing for the most part.

Vorteile

I’ve been using Brevo since it was send in blue , great company great support amazing deliver ability I run several accounts of 400,000 plus and some accounts I use to send over 1 mil emails to clients Brevo is my only pick

Nachteile

Nothing that ever bothered me honestly any concern was deal with by management

In Betracht gezogene Alternativen

Klaviyo, Omnisend und Mailchimp

Gründe für den Wechsel zu Brevo

Better for bigger size list and easier management

Vorteile

I love Brevo's affordability and great features!

Nachteile

I wish they had mix and match text and email plans besides the 4 tier plans.

Vorteile

Brevo offers comprehensive tools for managing emails, SMS, live chat, and marketing automation. What stands out the most is its ease of use, its focus on automation, and its ability to integrate multiple communication channels into a single platform.

Nachteile

The tool has no negative aspects to point out.

Vorteile

Very user friendly. Can use on both mobile and desktop. Automations are easy to set up and to manage.

Nachteile

No mobile app, it is hard to see stats etc on a mobile device.

Vorteile

Easy to use, helpful customer service , quick responses

Nachteile

the 'list' function is a little awkward to navigate at times

Vorteile

Im a design fanatic. Brevo is easy on the eye and really detailed.

Nachteile

Increase free limit from 300 to 500 per day. Pretty please lol

Vorteile

Brevo is easy to use and provides the same features as Constant Contact, if not more, for a lot less. I like that you can have an unlimited number of contacts, as opposed to other platforms.

Nachteile

It can be a little challenging to get your email account verified. In some cases, you may have to pay your provider to help you.

In Betracht gezogene Alternativen

Mailchimp

Warum Brevo gewählt wurde

Brevo is less expensive and provides more features

Gründe für den Wechsel zu Brevo

It was less expensive and had more features

Vorteile

Easy to integrate with - Just point mail to the SMTP server. Great data to report on

Nachteile

Nothing to note yet. The product has provided us with everything that we expected and more.

Vorteile

It is very easy to send mailings to your contacts. With the amazing templates, you can get starte quickly. After sending it, statistics are great to see how your contacts interacted with your mailing, so you can repeat or improve.

Nachteile

Brevo has so many options, that it sometimes becomes confusing to find your way around. The menu structure is not always totally clear.

Vorteile

So much versatility and just for the free plan!! (Will definitely buy the paid plan soon)

• Easy to add contacts (Unlike Hubspot)
• Great pricing (Unlike Hubspot)
• Love love love the list feature.

Nachteile

What I don't think is cool is we can't rename list attributes! My company sells to mainly schools and counties and I should have named it County or School, but I didn't. So now that I've imported over 2,000 contacts, I realized I should have done that and was sad to see you can't change it.

Vorteile

Easily the very smart and simple way of usability. Everything is understandable within minutes and works just perfectly, easily the best user interface and experience in the email software world

Nachteile

The banning was the only thing I didn’t like but it seemed to be reasonable

In Betracht gezogene Alternativen

ActiveCampaign

Warum Brevo gewählt wurde

Mailerlite seemed more complicated and I had problems with the implementation of the form into my landingpage, with Brevo it worked perfectly

Zuvor genutzte Software

MailerLite

Gründe für den Wechsel zu Brevo

Definitely price, and also some reviews I saw on YouTube helped me make the decision

Vorteile

simple to use complete set of products for marketing

Nachteile

cost isnt grreat for starups and we have had issues with being blocked from sending

Vorteile

I really like the simple UI. As a non-technical person, I find using Brevo an absolute joy. The price is also very friendly compared to other CRMs.

Nachteile

I can't think of anything that I disliked about Brevo.

In Betracht gezogene Alternativen

SendGrid

Warum Brevo gewählt wurde

Very expensive for us. Also, we needed something more user friendly.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Brevo was cheaper and easier to use. It was also more suited to our needs overall.

Vorteile

I think Brevo is easy to use and it's also complete. I can easily create and schedule my emails and I think the free version is great for small businesses. The paid versions have a fair price.

Nachteile

It doesn't have an app and it's terrible on the phone browser, so I can only use it with a desktop. Sometimes I want to write and prepare some campaigns while using my phone, but it's impossible.

Vorteile

Simple process to upload data, images and content when producing automated campaigns and emails for large groups of contacts

Nachteile

The only thing I can think of is the error about the server on the page as I am not sure how to rectify it but it diesnt stop the system from working.

Vorteile

Facilidad de uso, interfaz sencilla e intuitiva, compatibilidad, estadísticas completas

Nachteile

Funcionalidades muy importantes que no se encuentran disponibles de forma gratuita o accesible

Vorteile

I liked below features the features like Email Marketing, Campaign Creation and dashboard which showing all the detailed metrics and also very easy user interface and anybody can learn its very very easy to learn and use.

Nachteile

HTML Templates sample designs are less it can be increased in future so that many people can choose design from the existing templates and dont waste too much time

Vorteile

Easy of use, easy of track. In general the Brevo has a good usability.

Nachteile

Maybe pricing will be improved, at least in the whatsapp and sms services.

In Betracht gezogene Alternativen

Mailchimp und Mailjet

Warum Brevo gewählt wurde

More complete solution and platform, with more services in one site

Zuvor genutzte Software

Mailjet

Gründe für den Wechsel zu Brevo

you have a bigger portfolio of solutions and services

Vorteile

I like the facility to use. It's very easy to learn how to use Brevo, and it's efficient.
I like the designer tool for emailing campaign. It's intuitive.

Nachteile

I find that the unsubscribe options are too limited. I would like it to be possible for those who receive our emails to unsubscribe from one list, without unsubscribing from another. Rights management could also be improved.

Vorteile

Easy to use and has lots of features. It is less expensive than Mailchimp or Constant Contact

Nachteile

The only issue I have is that creating campaign designs can be challenging. The tools are not as good as some competitors'.

Vorteile

Brevo’s intuitive interface and powerful automation tools have made managing our marketing campaigns incredibly efficient. The drag-and-drop editor for email campaigns is user-friendly, and the detailed analytics provide valuable insights to optimize our strategies. I also appreciate their responsive customer support, which has been helpful in addressing any questions.

Nachteile

While Brevo offers a wide range of features, the learning curve for some of the more advanced tools can be steep, especially for new users. Some additional tutorials or guides for these features would be helpful for quicker onboarding.

Vorteile

User friendliness, easy to use and schedule campaigns. Templates makes it easy to design emails in lesser time. Stats tracking helps us in retargeting the campaigns effectively.

Nachteile

Some credit cards don't work, but I guess that's the RBI guidelines issue.

Vorteile

Its easy to use and the templates are straight forward, the drag and drop options help

Nachteile

When I manage list and select to view 100 contacts on the page, it changes back to 25 when I go into a contact and come back out. I would like it to stay on 100

Vorteile

Interface relativement claire. Connecteur prestashop

Nachteile

conversation : la version de base bien que gratuite est peu intéressante, il faut payer pour avoir quelque chose de correct mais le prix n'est pas attractif.

Vorteile

Some things work like they should. I haven't really found anything that others don't better but maybe the price is competitive.

Nachteile

Discovered bugs with integrations. Lack of useful features other CRMs have.
Doesn't have plugins for emails so have to send emails through Brevo not your own emails and you can't import emails you receive into the platform.
You can't put buffer time in your availability like calendly does so people can book you back to back.

Vorteile

Their approach building an all in one marketing ecosystem for businesses, not just email marketing is awesome. I love having one product for multiple user cases.

Nachteile

The conversation technology hasnt worked out for me however, it always showed a white screen. Surely has something to do with my system though.

Vorteile

Was very easy to set up and support is very quick and helpful

Nachteile

It is not stated for compliance that it needs to be authorised before you can use, think this should be informed at the beginning as very confusing

In Betracht gezogene Alternativen

Mailchimp

Warum Brevo gewählt wurde

Compliance issue and Brevo rectified problem quicker then them

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Quicker support when had an issue, they took lopnger than 24 hours to get back to me

Vorteile

It has a lot of usefull features, both for big and small businesses, and all of them are easy to use , with actually normal prices
But what I liked the most was the pre made rows in the email builder

Nachteile

It would be greatly if there was a mobile app for email campaigns

Vorteile

I like that it's so easy to use and it integrates easily with most of other marketing apps. I was looking for a solution where I could simply build a list and focus on marketing automation and sending impactful email marketing campaigns. Brevo allows me to do just that and the great thing is that it's inexpensive and I can increase my sending limit easily if necessary. Great tool for smaller creators.

Nachteile

Perhaps the user interface could look a bit more modern, and it would be nice if I didn't have to pay extra to remove Brevo's logo from my email campaigns.

Vorteile

Prijs is goed ten opzichten van andere oplossingen.

Nachteile

Slechte service, inhoudelijke technische kennis van eigen product.

Vorteile

CMS per email marketing molto affidabile

Nachteile

non ho trovato particolari svantaggi ad oggi

Vorteile

All the features are useful, especially ability to design email/wa templates.
The learning curve is low, making product usable

Nachteile

I think if i have the ability to select number of users to bulk send, that would be great

Vorteile

Permet de segmenter les audiences et personnaliser les messages en fonction des données clients.

Nachteile

La gestion des contacts peut devenir lente avec de très grandes bases de données.

Vorteile

Really easy to design on, far better than the competition. That said, the area Brevo really excel, and probably one of the most important areas, is customer support. When you have an issue, they are quick to respond and, to date, have always resolved the issue without fuss. 10/10

Nachteile

Nothing worth highlighting...hence why I am still a customer two years down the road.

Vorteile

Simplicity in configuration
Easy and userfriendly in the daily usage
Fast
Secure
Complete
Low pricing

Nachteile

Everything is another module with an extra cost

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Zoho CRM, EngageBay CRM, SendGrid, Kartra, SuiteCRM und Zendesk Suite

Warum Brevo gewählt wurde

Easy to implement, easy to use, pricing and features.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Brevo

Easier to configure, easier to use, complete enough, good and easy levels of integrations, pricing, simplicity, secure, fast, honest, good suport, lots of help online.

Vorteile

It is very reliable, has very good panel regarding UX/UI , and it has very good support. Algo is very easy to use.

Nachteile

There is nothing that is bad per se, sometimes there is the occasional failure as on all platforms

In Betracht gezogene Alternativen

GetResponse und Mailjet

Warum Brevo gewählt wurde

Some feauture I had not in Mailchimp at that time

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Easy of use, price and certain features that we needed

Vorteile

Da praticidade de uso, usabilidade muito alta, informações precisas, retorno coeerente dos dados, acompanhamento de todas as campanhas e de serviços necessários em um só lugar par se fazer marketing

Nachteile

No momento não tenho nada contra, sinto que vcs conseguiram desenvolver um produto adequado as minhas necessidades

Vorteile

The best feature in Brevo is how easy it is to see in real time what people are looking at, how my sales compare to different periods, and how each product is doing.

Nachteile

The lack of interesting and interactive templates. The email templates seem stale and I wish it was easier to use.