Brevo – Bewertungsseite 3

Vorteile

- Professional customer service that responds quickly
- Nice look and feel of the program
- Marketing automation features are sufficient for small business owners
- The price is perfectly fine, especially for the quality you receive

Nachteile

- At first, our account was suspended 10 times without any reason, which was very frustrating; luckily, that's been resolved now.
- In some cases, there can be delays while creating email campaigns. Fortunately, logging back in helps with that.

Vorteile

Flexibility of adjusting the database to my need (attributes) and a good UI

Nachteile

The ambiguity of how contacts and companies are linked and how to combine different needs of linking multiple entries to one entry and so on. I had some issues while uploading the file with companies. No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't).
All in all some things can be improved in managing data and combining data. I am new to Brevo so I might find some other suggestions. Stay tunned:)

Vorteile

We use Brevo for our email marketing and contact lists as well as the Conversation module that adds a Chat feature to our company website.

Nachteile

Regarding the Conversation module, I really want more high-level controls to monitor and manage our sales team who all use Brevo to digitally interact with our customer base.

Vorteile

Le molte funzioni disponibili sia per la parte transazionale che per le automazioni.

Nachteile

Ultimamente molto spesso ha delle latenze nel raggiungere il SMTP transazionale.

Vorteile

The ease with which I was able to make a template and add images and text and so forth

Nachteile

When you duplicate a campaign it doesn’t automatically let you change the name

Vorteile

I needed a mailing software and a CRM/Sales Tracker for my business. Brevo is giving me all in one.

Nachteile

Can sometimes be clunky when trying to resend emails to other contacts. Copy is not letting me change titles as far as I can see.

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Vorteile

Su facilidad de uso y programación. Es intuitiva y resolutiva. Es nuestra herramienta de comunicación con los clientes y estamos muy satisfechos.

Nachteile

Considero que, dado el avance en inteligencia artificial que estamos viviendo y la importancia de una comunicación inmediata y eficaz con los clientes, podrían mejorar en este aspecto con un Chatbot más entrenado y la propia integración de whatsapp para poder gestionar toda la comunicación de una empresa sin abandonar Brevo.

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Vorteile

Extra functionality offered compared to other systems

Nachteile

that the subscriber limit was not obvious so when looking you think its just the volume of emails sent that is the limiting factor and the most important the fact you can not sign up without selecting automatic upgrades if you go over the set limits... so when you think the limiting factor is just the emails.... you get upgraded without warning.... not very welcoming

Vorteile

Brevo is easy to interact with and I like the style.

Nachteile

I think Brevo could be more customizable in plans and prices

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Vorteile

I've been using Brevo for a couple of years now and I absolutely love it. What really stands out to me is its simplicity. The user interface is so intuitive that I can easily understand almost every part of the platform. I'm a big fan of Brevo.

Nachteile

When it comes to coupons, I don't have much to share right now because I've been concentrating more on what I actually need to use rather than what I already have.

Vorteile

The most about Brevo I like the easy way to build up a Form for Newsletter entries and make a quick landingpage out of it. For many things it is the first best way to make it easy before you design a landing-page for longer purpuse.

Nachteile

In some parts it could be easier. I would like to edit the Double-OPt-In-Side with one klick in another tap, while I'm creating a Form.

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Vorteile

Easy to use
Great automation facilities
Priced on emails sent rather than contacts stored

Nachteile

I have not found any to date and I've been using Brevo for several years

Vorteile

The simple and user friendly interface. Being able to duplicate campaigns, create your own sub page and manage contact is a breeze.

Nachteile

Don't see any significant ones yet. I would certainly prefer not to have my inbox flooded with auto reply emails every time a mailing goes out as we send to a very large volume of clients and it can be cumbersome to comb through each.

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Vorteile

I like the ease of integrating with our software
Also the ability to track what happens to emails after they have been sent
Ease of adding multiple systems and sending domains
Overall the management console is very good

Nachteile

Sometimes the help documentation can be difficult to find stuff - so I resort to the Live Chat

Vorteile

I like how it's very easy to use and its free plan is effective for my email marketing needs.

Nachteile

I find the templates to be a little lackluster and designing an email template using blocks can sometimes be very unresponsive or unintuitive at times.

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Vorteile

I’ve been impressed with Brevo’s intuitive interface and powerful customization options. The platform makes creating and managing campaigns easy, and its analytics provide clear insights for optimization. Great customer support too. Highly recommended for efficient email marketing.

Nachteile

While Brevo offers many great features, I found its reporting tools to be somewhat limited compared to other platforms particularly with regards to analytics.

Vorteile

At first I started using the free version where I was able to adapt to the platform knowing its functions, then I started the paid plan because I liked its functions and it was what I was looking for to have a job that was easier to manage, I have been able to follow up on sales , to the tasks assigned to each user and have much more successful and easy to implement email campaign management

Nachteile

My experience has been satisfied in all aspects, both in operation and in customer service, who are very friendly.

Vorteile

Simple, great guides and support when needed.

Nachteile

I have not encountered any bad issues with Brevo

Vorteile

Brevo is easy to use, all in one platform and very dynamic.

Nachteile

Maybe the business model regarding the sms/whatsapp. It is very expensive.

Vorteile

What I like most is how easy it is to use. It's very simple for our team to manage our email campaigns without any prior knowledge about how to use the platform. We don’t have to waste time figuring out complicated features, so we can just focus on getting our outbound emails done.

Nachteile

There are a few bugs that annoy me. For example, I often get error messages saying that logs can't be fetched at the moment. We also had a bug with a user role that prevented me from creating templates.

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Vorteile

Easy initial set up, free plan to try, lots of options beyond just marketing emails, easy to use interface for creating great looking emails, comprehensive and well laid out reports. VERY competitive pricing. Great tech support, even on the free plan.

Nachteile

Every time you click on a link it opens a new tab so I can't hit the back button to go back. After using the site for a few minutes, there will be a ton of tabs open. I find it annoying.

Vorteile

Has all the features our business needs for email campaigns. Really like the fact Brevo doesn't charge by number of contacts - we can have as many contacts within our lists without being charged over a certain amount. Their support is excellent - very fast to respond which is not typical for most tech companies.

Nachteile

Automations don't always seem to work the way they should. They are pretty easy to set up, but I've had issues with workflows and although Brevo support is helpful, resolution tend to drag on.

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Vorteile

An easy yet powerful tool; the free version provides a full range of tools that are very useful and reliable. Easy of use is another big plus.

Nachteile

Of course the limitations of the free version affect my day-by-day, but nothing that cannot be handled. The building of Newsletters is not always straightforward because of the limitation of the graphic design tool, but that's acceptable. A better use of AI would probably be another plus.

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Vorteile

Emails are going out fast ( we use Transactional email only) and if we have a question Support Teams is there to ... support you.

Nachteile

I can't think of anything. For us Brevo does why we need it for: sending out emails.

Vorteile

Pricing is based on email usage and not number of contacts. We want to GROW our business which means growing our contacts -- with other email marketing platforms, that becomes very expensive quickly.

Nachteile

Seems the deliverability rates can be spotty.

Vorteile

Its a complete marketing platform with Ease of Integration with woocommerce and easy user interface . I use it for newsletter 2-3 times a month. Also for statistic of woocommerce sales

Nachteile

I would like better percentage if my emails not go to unwanted or junk email

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Vorteile

Di Brevo mi è piaciuta soprattutto la semplicità d'uso. È tutto molto intuitivo e non serve essere un esperto per capire come funziona. Poi le funzionalità avanzate come l'automazione delle campagne e l'analisi dei risultati sono davvero utili per migliorare continuamente. E il supporto clienti è sempre disponibile e pronto ad aiutare. Insomma, è un ottimo strumento per chi vuole gestire al meglio le proprie comunicazioni senza complicarsi troppo la vita.

Nachteile

Quello che mi è piaciuto di meno di Brevo è che a volte l'interfaccia può sembrare un po' lenta, soprattutto quando ci sono tante email da gestire. E qualche funzionalità avanzata potrebbe essere spiegata meglio. Insomma, ci sono margini di miglioramento, ma nel complesso resta comunque un buon strumento.

Vorteile

Me gusta lo intuitiva que es su interfaz, es fácil de usar y se puede sacar más provecho de las funciones. Otra cosa que me gusta mucho es que la plataforma está en varios idiomas, como español, lo cual ayuda mucho si estás empezando con email marketing. Algo que me encanta son las automatizaciones, las cuales se pueden usar, incluso, en el plan gratis. En general, Brevo es estupendo y lo recomiendo completamente.

Nachteile

No hay nada que reprochar, he usado varias plataformas de email marketing y automatizaciones desde hace diez años y esta es la mejor de todas.

Vorteile

The ability to set up multiple lists without being charged extra is a big bonus for me.

Nachteile

I wish they wouldn't keep updating the interface and moving features I am used to.

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Vorteile

You are literally giving every stuffs free which others would charge thousands for it i have came across many crm software but your thing is mind blowing and absolutely its user-friendly.Even a noob can manage a campaign using your software that the unique thing of yours.Please continue with this improve your reputation instead of your wealth.Kindly go with the flow.

Nachteile

The plugin parts are quite difficult to pharaphase kindly fix it with ai tools thats it.

Vorteile

Easy to use and set up. Also pricing is very good compared to other options.

Nachteile

Nothing as of now. Can't think of anything at the moment.

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Vorteile

En primer lugar, decir que me encanta la interfaz intuitiva de Brevo. La plataforma es fácil de navegar, lo que facilita la creación y gestión de campañas de correo electrónico, así como la configuración de flujos de trabajo de automatización.

Otro de los aspectos que más me atraen de Brevo son sus planes de precios competitivos. Esto lo convierte en una opción atractiva para mi empresa, especialmente porque tenemos un presupuesto limitado.

Por otro lado, ofrece herramientas sólidas para la automatización del marketing. Puedo configurar flujos de trabajo automatizados basados en comportamientos específicos de los usuarios, lo que ahorra tiempo y mejora la eficiencia de mis campañas.

Además, la capacidad de segmentación eficiente de la plataforma me permite dirigirme a audiencias específicas con mensajes personalizados. Esto es crucial para mejorar la relevancia y la efectividad de mis campañas.

Por último, Brevo proporciona informes detallados sobre el rendimiento de mis campañas. Esto me permite evaluar la efectividad de mis estrategias de marketing por correo electrónico y realizar ajustes según sea necesario.

Nachteile

Aunque encuentro la plataforma fácil de usar, he notado que las opciones de plantillas son un poco limitadas en comparación con otras soluciones de marketing por correo electrónico.

También, para flujos de trabajo de automatización más complejos, he encontrado cierta complejidad y limitaciones en comparación con soluciones más avanzadas. Si bien es suficiente para mis necesidades actuales, podría no ser la mejor opción para usuarios con requisitos más avanzados en la automatización del marketing.

Vorteile

Simplicidad, facilidad, versatilidad. Cuando utilicé el help desk solucionaron rápido las dudas.

Nachteile

A veces necesitaba diseños más complejos y el editor me quedaba corto. De todas maneras, las opciones siempre me resultaban suficientes.

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Vorteile

I like that its easy to use, and i can custom build my email designs as needed

Nachteile

I dont particularly understand the difference between a list and segments (im new in trying email marketing, just fyi)

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Vorteile

Helped resolve mail delivery issues for my transactional emails.

Nachteile

Being suspended due to spammers submitting via the form.

Vorteile

Bravo's user friendly interface is my favorite. I probably switched to Bravo from another platform for this reason alone.

Nachteile

I faced problem several time which verifying domain with my GetPhon's company account. I didn't like this problem.

Vorteile

Help connect with lots of customers and provide more visibility to the customers.

Nachteile

Price range need to add more option, like subscription for start up and middle scale companies.

Vorteile

It's user-friendly, simple to make templates and the ability to send free emails to 300 contacts have been critical to my growth as a small business.

Nachteile

The interface keeps changing. This has been rather frustrating to navigate.

Vorteile

✅ User-friendly interface – Easy to use, even for beginners in email marketing.
✅ Automation workflows – Advanced options for segmentation and personalization.
✅ Good deliverability rates – Emails reach the inbox instead of the spam folder.
✅ Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems.

Nachteile

❌ Limited free plan – The free plan has restrictions on AI design brand

Vorteile

La facilità con la quale si utilizza è molto apprezzata

Nachteile

Meetings difficoltà nell'impostare orari

Vorteile

Easy to use and integrate with. EU-hosted and seems to improve as time goes by.

Nachteile

Editing a duplicate of a previous campaign makes you use a clunky editing interface for the visual. Absolutely impossible to use for this part.
Billing tiers / license seem messy.

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Vorteile

Very secured, they have verifications first before you can proceed sending your campaigs. And the support are very helpful also.

Nachteile

I'm just new with Brevo, so far none for now

Vorteile

The easy setup and generous free tier for SMTP email sending campaigns is best in class, in my opinion. They also provide all the functionality needed to run successful marketing campaigns as well as transactional emails.
In addition to emails, you can also engage with contacts via SMS and chat.

Nachteile

This may sound artificial, but I sincerely have not yet found anything about using Brevo for my current needs, that I could do better with outher email tools.

Vorteile

All the features that it offers, including in the free version.

Nachteile

Templates are limited, and not that great in the free version. But you can create your own.

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Vorteile

Its flexibility, rich features, easyiness of use and 100% uptime.

Nachteile

It is not expensive enough. Shoud also have mote tiers for any sub-service.

Vorteile

They are constantly improving their service, i love segments

Nachteile

That they increased prices, I wish they would also give more emails

Vorteile

J’aime l’ensemble de fonctionnalités : emailing, automatisations, meetings
Je trouve l’interface claire et ergonomique
Les rubriques d’aide sont bien faites

Nachteile

J’ai essayé récemment de mettre en place une campagne RSS et je n’ai pas réussi. L’aide obtenue par le support (ticket) m’a montré que, faute de bien expliquer mon probleme, avec le bon vocabulaire technique, je n’obtenais pas de réponse utile à ma question.

Vorteile

The overall UX is very good and smooth as well.

Nachteile

The help articles are very difficult to understand. Also, the Customer support seems little off while dealing with complex issues

Vorteile

I can use it in a simplies way at the beggining, but as I grow I will always find necessary functiolaity aleady build in brevo. I feel like it is waiting for me there until I'm ready to use it. This is why this is so good that the pricing plan align with this so I don't overpay.

Nachteile

asset [images] management. Drag and drop images when uploading them would be best. Searching within all image folders would be useful too. In general I didn't find the way to easily search for the images I need now but I have already uploaded them a while ago.

Vorteile

The drag and drop system is really easy to use, the templates even if they are basic works well, it has a great customer service who responds fast and finally love the a/b testing

Nachteile

Some metrics doesn't match with Google Analytics statistics, and I found some issues in the process to import a list of contacts

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