Brevo – Bewertungsseite 6

Vorteile

Very easy to use the Brevo platform. Laid out clearly

Nachteile

a little hard to navigate all of the features

Vorteile

It's easy to use, very intuitive, and with a good looking interface.
We've contacted with the support team a couple of times and they gave us a quick answer and solution in both cases.

Nachteile

Recently the price has increased, and some functions that where in our plan are no longer available.

Vorteile

Ease of use and email campaign reporting. I used the same approved client list exported from Mailchip, and funny enough, more emails were successfully delivered via Brevo, as opposed to Mailchimp.

Nachteile

So far, no negative issues experienced. I have yet to delve deeper with automation and site embedded scripts but so far all is good

In Betracht gezogene Alternativen

MailerLite

Warum Brevo gewählt wurde

I was frustrated with their animation AI that always requested an already defined Logo, thus, I could not use it much. I also had issues sending campaigns to segmented client lists

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Ease of use and whatsapp marketing integration

Vorteile

It's so simple to use. Even if you're not a marketer or particularly tech literate, the layout and design of the platform is excellent and nothing feels off limits or too technical. We are relatively new to email marketing and it doesn't feel you need loads of previous experience to get going to take advantage of the great feature set. It is also extremely flexible, you can pay for the bits you need and the contacts you use without feeling like you're not taking advantage of features that are not relevant. It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo. It is by no means just an email marketing tool either, it has a complete feature set that gives you everything you could possibly need when you need it.

Nachteile

I guess the only thing I would change/add is more templates for email. It does a great job of giving you basic layouts and letting you build your own library, but the it would be great to introduce a template marketplace like has been done with Webflow. I would probably pay for templates as I am no designer.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Campaign Monitor by Marigold und ActiveCampaign

Warum Brevo gewählt wurde

Mainly the cost and what you got for the price. Bento was nowhere near as complete and was more expensive.

Gründe für den Wechsel zu Brevo

It felt better to use and was a lot less complex. The others over complicated the way users were added, their APIs were not great and usually only available if you paid for the top plans, and we needed to get started slowly before fully committing.

Vorteile

The low price, great discoverability, other than that I urge people to stay far away. There are more ethical platforms out there.

Nachteile

We uploaded a modest list of valid customers and 100% opt ins and sent an annual holiday email. Deliverability was great (better than our current mailer Pabbly, thats why we are migrating) and our open rate was great for us, there were no spam complaints, but after three emails for around 500 customers each, they not only suspended my terminated my new account, without any ability to appeal! I am an 18 year old A+ BBB rated company, been using Pabbly (Mailget) with 0 spam flags for about 6 years- and I am presuming that the open rate wasn't high enough for them, but it's the holidays and I presume people are getting inundated during cyber week. *This does not make me a spammer* nor did I break their TOS in any way. I pleaded 5 times to allow me to prove that each customer was legit, even giving them credentials to my "mailmunch" opt in to confirm my list and some young student from India replied and confirmed my termination without reason or discussion, other than "we don't disclose why..." I have never in 18 years been treated like a criminal and spammer, this was insulting and unfair, and there in no sane person there to speak to, once they drop the guillotine, STAY AWAY. Where else have people gone, my list is about 13k, and we send mailings quarterly, any alternatives that treat ethical customers better?

Vorteile

Features and approach by the Brevo team towards us and our account

Nachteile

Automation adaptability, Wonderpush is a bit more code focused that we expected

Vorteile

Me encanta su integracion en plataformas como Wordpress, Woocommerce, Stripe, etc

Nachteile

Francamante veo pocas desventajas en el producto en si, pero si tuviera que pensar en alguna, diria que su web es bastante poco amigable de navegar

Vorteile

Very nice interface. Easy to use for email campaigns and automations, fair pricing.

Nachteile

If someone unsubscribe for the automation, its not unsubscribed for the campaings.

Vorteile

Es intuitivo, funciona bien y tiene un servicio de soporte eficiente.

Nachteile

Es limitado en cuanto a diseño de las campañas, poco flexible y con no demasiadas opciones. A veces da problemas con esto.

In Betracht gezogene Alternativen

Mailchimp und Mailjet

Warum Brevo gewählt wurde

Por el sobrecoste de la herramienta y el poco rendimiento que le sacábamos.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Por el precio y facilidad de uso. También la gestión.

Vorteile

I like Brevo's overall user interface. In comparison to other ESPs on the market, Brevo is easy to use out of the box with no steep learn curve or in debt settings to setup before I can launch a campaign.

Nachteile

Brevo free tier does not allow for landing pages. I think it would be a good idea to give users an opportunity to see how the landing page feature would benefit their marketing process before they commit to a monthly subscription.

Vorteile

The three main things I like about Brevo are, first the contact data is easier to manage than it is with other email tools, secondly, the email construction is also easier. Finally the email testing functionality is more straightforward.

Nachteile

There's not much I don't like about Brevo, other email tools would drive me crazy with the clunkiness of their contact data management and making data imports hard but that isn't an issue with Brevo.

Vorteile

I like the automation and marketing features they really help me in setting up workflows.

Nachteile

Sometimes it does not work. The contact update things should be improved. Instead of creating new contacts, it just updates the contacts

Vorteile

One of the most interesting things about the drag-and-drop email builder is how user-friendly and easy to use it is, so I can make the emails as fast as I want even though I am not a tech

Nachteile

the email editor might be slow while making complex designs, some slow pages are what I've come across

Vorteile

What I like about Brevo is their drag and drop interface that simplifies the design, also their templates are easy to modify. The automations are very helpful I can reach a wide audience on a click, also their API is simple to connect with my DB.

Nachteile

You should have phone support, I have called your phone numbers and I did not receive any response.

Vorteile

Easy to use and saves all Campaign content so can keep template.

Nachteile

Cant move text/image boxes to anywhere on the template.

Vorteile

For a small business the options available for price were the most attractive offer compared to others.

Nachteile

I found the verification process a little harder - varying the emails to "send" from was OK but having to authenticate each domain was a little more complicated from my end - as there are multiple companies involved who needed to verify each.

In Betracht gezogene Alternativen

MailerLite und Omnisend

Warum Brevo gewählt wurde

Cost and ease of use. Not so complicated and much easier to understand.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Seemed the best fit for us and our clients needs

Vorteile

I like how simple it is to make a campaign or newsletter that I send to some prospective clients. It also saves a lot a time in doing my email marketing routine.

Nachteile

Sometimes it took a lot of time to import my contacts list

Vorteile

Easy to use, simple setup and quick delivery.

Nachteile

Nothing at the moment that affects me deeply.

Vorteile

Facil de usar, emails confiaveis e resultado.

Nachteile

não encontrei contras. Tudo é tão interativo.

Vorteile

En 4 años no he tenido ninguna incidencia.

Nachteile

En los últimos 2 años han subido mucho los precios.

In Betracht gezogene Alternativen

ActiveCampaign, MailerLite, Sender und SendGrid

Gründe für den Wechsel zu Brevo

Precio, servicios y opiniones de los usuarios.

Vorteile

Free to help new entrepreneur in marketplace of e-commerce

Nachteile

some Paid features that easily and important to use, unfortunately it's required upgrade plan and as starter it will not help to move on because not yet know about the marketplace how will be

In Betracht gezogene Alternativen

Gmail

Warum Brevo gewählt wurde

struggling with quick setup and easy to use

Zuvor genutzte Software

SMTP2GO und Google Workspace

Gründe für den Wechsel zu Brevo

management in one dashboard instead of manually

Vorteile

Idk I was suspended my first email, waiting to hear

Nachteile

I won’t know yet until customer service helps

Vorteile

The different tools offered, the different options to communicate with our clients

Nachteile

The limitations on sections for the newsletter side

In Betracht gezogene Alternativen

Campaigner

Gründe für den Wechsel zu Brevo

Easy to follow, and easy access to get help when I need answers

Vorteile

The possibility of being able to create campaigns and schedule them.

Nachteile

I'm currently having difficulty having several accounts simultaneously and running separate campaigns.

Vorteile

The easy to use interface. Very well built. Even client support is great.

Nachteile

The platform should include a service to validade emails to prevent hard bounce

Vorteile

Great UX design—intuitive, clean, and easy to navigate.

Nachteile

. Nice work on optimizing both functionality and user experience!

In Betracht gezogene Alternativen

Zoom Workplace und Mailchimp

Warum Brevo gewählt wurde

testing a new solution Great UX design—intuitive,

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

it's only a trial test i havent make up my choice yet

Vorteile

Easy start, good functional, I'm happy with transactional emails.

Nachteile

I haven't find downsides yet. But I only used it for transactional emails like account email confirmation and notifications.

Vorteile

its very user friendly for beginners. I enjoy using it

Nachteile

probably the 300 email limit. But its more than enough for beginners

Vorteile

La délivrabilité est bonne, c'est essentiel pour un outil d'envoi.

Nachteile

J'ai eu 2 fois des impossibilités d'envoyer des campagnes, la plateforme était tombée.

Vorteile

It saves a lot of work sending emails out to a group of people and is pretty easy to understand and use.

Nachteile

Have not found any issues in using it yet.

Vorteile

The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation.

Nachteile

Services outages became frequent and emails cannot be tested or sent during that time.
Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong.
For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay.

In Betracht gezogene Alternativen

Mailchimp und HubSpot CRM

Warum Brevo gewählt wurde

The main reason was localisation possibility. Also, our emails were not crisp before, the reporting was worse than in Brevo, Brevo has better deliverability as it seems.

Zuvor genutzte Software

HubSpot Marketing Hub, Zoho CRM, Zoho Campaigns, SendGrid und Mailchimp

Gründe für den Wechsel zu Brevo

They were not as good in terms of GDPR, localisation.

Vorteile

I like it's accessible for entrepreneurs like me, to start validating their ICP. Besides that, I think it's easy to use SMTP to send emails on my platform as well. The reports are awesome.

Nachteile

I think you can improve the email campaigns, and I will tell you how.
What's the problem:
I tried to change the text of a campaign I have already sent.
The only possibility is to create a copy.
So the thing is: it's costly to create a new campaign and test a different text on newly added emails. Maybe I just haven't learned it yet, but a filter option would solve this, for related campaigns, or the option to edit the campaign ( but I think maybe the intention is to keep the old campaigns, so you can compare, like an A/B test )

Vorteile

Simple, intuitive to use, easy to use. Graphic solutions are acceptable and easy to use. Overall a great tool.

Nachteile

I'm not an IT expert and I don't know how to make the most of all the possibilities. It would be preferable if you could simplify the explanations and offer examples...

Vorteile

Many users appreciate Brevo's intuitive and easy-to-navigate interface. The drag-and-drop email builder and straightforward campaign management tools are frequently highlighted.

Nachteile

in templete desin pat is not easy like others

Vorteile

Sa simplicité d'utilisation et ses rapports.

Nachteile

Franchement, je n'ai pas de reproches a ce logiciel.

Vorteile

Easy customization, Good technical support

Nachteile

I can't find any disadvantages. I'm fine with it

Vorteile

I love how clear the setup of the platform is. It is user friendly.
Best of all, is how they respond to your questions through email with clear answers & links to articles explaining everything you need to know.

Nachteile

1. I wish there was a cheaper option to hire a Brevo expert for projects that I want to do using the platform.
2. When drawing the templates I sometimes find it hard to choose font options. It doesn't allow me to select its at the top of the email.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

I found it to be more straightforward and user friendly. Also they didnt have some of the useful features that are critical for me such as block saving and whatsapp api

Vorteile

easy to use, their platform has everything you need for SMTP, email blasts, and it's very easy to use. Takes a few days to figure it out but it's doable for rookies.

Nachteile

nothing yet. It's been smooth. I can't complain.

Vorteile

This email marketing platform is the best I have ever used. I have used Zoho Campaigns, GetResponse etc. and none of them are as sweet to navigate as Brevo. I am on the free tier and have recommended to my team to upgrade as soon as we have enough contacts. 100% recommended.

Nachteile

Payments are in USD. I wish they have a local billing system so I can pay in NGN.

Vorteile

Competitive pricing, more tools, easy to use.

Nachteile

I cannot think of anything negative when using Brevo.

Vorteile

ease of use and the automation features are fantastic

Nachteile

The Free plan lacks some automation features that others include

Vorteile

Easy to set up campaigns, import contacts, and the initial plan of 300 emails per day is free.

Nachteile

There's nothing I don't like yet. So far I'm enjoying the platform and the simplicity of operation.

Vorteile

Semplice e facile da utilizzare. Permette di fare automazioni.

Nachteile

A volte si blocca. Diciamo molto lento quando inizi a utilizzarlo per diverso tempo al giorno.

Vorteile

Flexibility to choose the number of emails being sent every month, hence controlling the costs as needed. Comprehensive reports for emails sent and customer engagement.

Nachteile

When it blocked us due to some bounces, even though the issue was resolved promptly.

Vorteile

UI, Detailing in Analytics especially the MPP

Nachteile

Very less newsletters regarding the best practices or any other knowledgeable things

Vorteile

Easy to use and setup, importing audiences and getting started was easy as well.

Nachteile

The reports could be more detailed, as well as having a analysing tool for the content of the emails, like skimability and link tracking.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Brevo

While looking at other services we decided on brevo mostly due to pricing and having all the features we needed.

Vorteile

Efficient, trackable and with an amazing UX.

Nachteile

No cons after more than an year of using it.

Vorteile

I can automate all my WooCommerce campaigns and transactional mails in Brevo. My Brevo automations are constantly growing.

Nachteile

The distinction between campaigns, automations and transactional emails was not very intuitive to me.

Vorteile

Their quality of assistance, plus their servers, are almost always up.

Nachteile

Sometimes emails are delayed, which is pretty worrisome. I'd appreciate it if that can be fixed.

Vorteile

User-Friendly Interface:
First of all, I love the simplicity of the design of the new user-friendly and intuitive Brevo interface; particularly the light-green feel of the Homepage and dashboard.

Another striking thing there is their deliberate use of abundant white spaces; this does not only make the platform appear super-classy but it also makes it very easy for both beginners and experienced marketers alike to easily understand the system and make proper use of it. The drag-and-drop editor simplifies the process of creating engaging email campaigns without requiring extensive technical skills.

Email Deliverability:
One of Brevo's standout features is its robust email deliverability- anyone who uses the platform can attest to this. I've been using Brevo for over 3 years now (from when it was still known as Sendinblue). The platform employs advanced algorithms to optimize email delivery, minimizing the chances of messages ending up in spam folders (provided you use a custom email eg info@yourwebsitedotcom, and also verify you domain). This is crucial for ensuring that your messages reach the intended audience.

Automation Capabilities:
Brevo excels in automation, when it comes to automation, I give it to them. The system allows you to set up workflows for various scenarios. From welcome sequences to abandoned cart reminders, the automation features enable businesses to streamline their marketing processes and engage with customers at the right time. What's more interesting is the fact that even if you don't know how to use Brevo and need a little help, you can access training videos on Brevo's YouTube channel to help you get started.

Affordability:
The platform's pricing structure is competitive, especially for small to medium-sized businesses. Brevo also offers a free plan with basic features and affordable paid plans that scale with the user's needs even though that amount (Starter $25, Business $65, and BrevoPlus placed at custom price) is still a bit on the high side for some of us in Africa due to exchange, inflation and a whole lot of other pressing factors.

This makes it an attractive option for budget-conscious organizations (especially those in the big 5).

Comprehensive Marketing Suite:
Brevo is not limited to just email marketing; it's a comprehensive marketing suite with an array of marketing tools. Users can leverage features such as:

- SMS marketing
- Chat
- & CRM integration, creating a unified platform for managing various aspects of their marketing strategy.

Analytics and Reporting:
The platform also provides detailed analytics and reporting tools, offering insights into the performance of email campaigns. Users can track key metrics in real-time, such as open rates, click-through rates, and conversion rates, enabling data-driven decision-making.

Nachteile

Learning Curve for Advanced Features:
It is true that Brevo is user-friendly, however, mastering its more advanced features may take some time (this is the reason I'll advise avy new user to get some help from their YouTube channel. Users looking to harness the full potential of the platform may need to invest additional effort in learning and experimentation.

Limited Design Flexibility:
Although the drag-and-drop editor is very convenient, some super-creative users might find the design flexibility limiting. Customizing templates beyond the provided options may require HTML/CSS knowledge, which could be a drawback for those without coding expertise.

Contact Management Complexity:
Managing contacts and segmentation could be more streamlined. Some users may find the contact management interface less intuitive compared to other platforms, especially when dealing with larger contact lists.

Template Selection:
While Brevo offers a variety of templates, the selection might not be as extensive as some other competitors. Users who are keen on getting some highly specialized or niche templates may find themselves needing to create custom designs; this is exactly what I do any time I want to create a campaign.