Account Ability

Vorteile

the first task made easier is downloading the data files from the slot accounting system, this was CasinoTrac, and taking the TEXT file and importing the file into Accountbility for W2G. I saw which W2Gs which needed review and the system allowed to view the troublemakers W2G.

Nachteile

Just in general, I dislike tax filings, but after the download, exporting the completed files into a tanad receiving the acceptance notice from EFTPS, I know the job was complete.

Vorteile

I have never had a company with such knowledge and technical support team so thoughtful. Even in the busiest time of the year, the young men gave me all the time I needed to assist me and never got off of the phone until I was satisfied

Nachteile

There was nothing that I didn't like about Account Ability

Vorteile

Intuitive and pretty decent instructions.

Nachteile

Little pricey, would be nice if one version could look back at previous years instead of having to have 20 years worth installed.

Vorteile

The people who work at Account Ability. They provide outstanding customer service.

Nachteile

There is nothing I don't like about Account Ability.

Vorteile

When I need the help, I receive in a timely manner. Additionally, one gentleman has helped me year after year and always remembers me.

Nachteile

The only downside I’m aware of is when calling in and being “ added to the list “ for customer service to contact you back there is no estimated wait time, your 25th in line etc.

Vorteile

Dependable. I can always count on it to be correct, and support to be helpful

Nachteile

My only con has nothing to do with the system!! I only use it once a year so I have to re familiarize myself with it each year. But that is no fault of the system.

Vorteile

Easy to use. The Help function has made it very easy to setup for our 1099 needs.

Nachteile

I wish that it would remember the information associated with an EIN # and auto fill. I may have a customer with 2-5 form 1099S in a given year but I have to put the name address in each time. I should be able to put in the EIN # and the name, address auto fill after putting in the first one.

Vorteile

It is easy to use and the support is top notch!

Nachteile

The communication once you purchase the software can be better.

Vorteile

Ease of use, [sensitive content hidden] is great to work with. They have excellent customer service, and they work with you for all steps to file electronically and print the W2's. It was an awesome experience for a complicated project to setup.

Nachteile

Cost, of course is what we least like about it. Otherwise the program itself is great! No complaints there.

Vorteile

Account Ability is easy to use and has an amazing and helpful support team.

Nachteile

If the file submission process with the control sheets could be somehow put within the software instead of through email, it would make me feel more secure about the submission.

Vorteile

It is helpful we can roll the prior year 1099 client information from one year to the next.

Using the IRS Fire System links is nice to have in the software. I have been the IRS Fire System after the January 31 deadline for correcting and adding 1099s.

Nachteile

It would be a benefit if we could print out the Register listing in one location instead of clicking on each client Management file, We send the listing to the client with our 1099 letter in November.

Vorteile

I have used Accountability for my Tax Compliance since 2003. I was fortunate to find it when I was a new Controller and needed a solution that I could easily implement and complete my tax forms on time. Having the print and mail service simplifies the process, I've tried mailing 3000+ forms and it took days for our administrative staff to fold, print, stamp the forms and every time there were errors made. I rely on the expertise of IDMS and it has not failed me once. I highly recommend the software and the Customer service in the past was excellent, Saturday return phone calls were critical when we were in busy season.

Nachteile

For our 2023 tax forms I was not informed of the mailing date of the forms.

Vorteile

Easy to use and easy to access information.

Nachteile

Many functions I don't use or need because I am a single user.

Vorteile

Account Ability is easy to use and accurate. The support is incredible and the best of any software we have. [sensitive content hidden] has helped us become efficient. [sensitive content hidden] and his team take care of every request and make our job easier.

Nachteile

Nothing! We don't have any complaints or suggestions to make Account Ability better.

Vorteile

I love that they keep up with all of the new updates so that I don't have to worry about it!

Nachteile

The only thing I would add back is the bulk email ability, we miss that.

Vorteile

THE CUSTOMER SERVICE IS TOP NOTCH AND THE BEST VENDOR WE HAVE WORKED WITH IN A LONG TIME

Nachteile

THERE IS NO CON TO THIS COMPANY THEY ARE THE VERY BEST

Vorteile

The program is easy to use. The help features are clear and understandable.

Nachteile

The price keeps going up. I remember when it was $99.

Vorteile

Ease of use of program, always meets needs for forms and assistance.

Nachteile

no issues with product or company. Been a customer for at least 25 years

Vorteile

It has a 500 concurrent usage and we are able to use it for our companies that aren't on our main accounting software.

Nachteile

There aren't many cons to Account Ability. Maybe just how the 1099's print on the page.

Vorteile

Account Ability is easy to use and works with most systems.
Offers compliance on all ACA and Federal Regulated Forms.

Nachteile

I think the price if too high to add ACA package.
Can not efile certain forms.

Vorteile

The very clear and concise step by step instructions.

Nachteile

Don't have much to add here, perhaps the look of software is a bit out dated, but the that is a non-factor.

Vorteile

We have been using Account Ability for over 5 years and it is very easy to use and the Customer Service Department is very knowledgeable as well as helpful if we need assistance.

I would recommend this product very highly to anyone who is doing payroll functions (W-2s , 1099s etc)

Nachteile

Nothing - Everything with this product is easy to use and literally there are no issues.

Vorteile

It easily interfaced with our DMS software.

Nachteile

Nothing I can think of, software worked and easily created our tax forms.

Vorteile

The Help guide in the software. Having this built in helps when I get stuck on certain tasks.

Nachteile

It's very coded looking and not very modern

Vorteile

It's easy to use and the staff are very helpful.

Nachteile

I don't really have anything negative to report.

Vorteile

We like the superior and responsive technical support. We love the product and its flexibility importing and exporting data. For W2's and 1099's we also use the Print and Mail feature which is fast, secure and convenient.

Nachteile

Our W2 file is very large. We have not figured out a way either internally or with Account Ability to allow for multiple users to work in the W2 file simultaneously without bogging down the process. We have developed some work arounds so it isn't as much of an issue.

Vorteile

I like that Accountability is effective and efficient in workflow. I have been using the software for years now and at first, I didn't understand how to use it because I was using a different software that didn't offer as nearly all of the functions as AA but now, I am happy that the corporation has switched.

Nachteile

Pricy but I figured with all specs/functions of AA we would not have. It's good to have all functions in one place.

Vorteile

The support staff is very helpful whenever I have questions and went the extra mile to help me get started with e-filing 1099s for the first time last year, including supporting me with getting a TCC. The written instructions are clear and walking through the process with support made learning the process so easy!

Nachteile

The pricing for the number of returns I need to file (<100) is steep.

Vorteile

Very easy to use. Year to year I'm able to easily remember how to navigate the system with ease.

Nachteile

A better way to file previous year returns vs. manually bringing them in. Would like the functionality to file 1042S forms right through this channel.

Vorteile

Account Ability is easy to use, does exactly what it claims to, and makes filing our forms a cinch every year.

Nachteile

It would be nice if the mapping tool was actually part of the program; having to install that each year to import from other software is a little clunky.

Vorteile

Easy to use with great database setup and lookup

Nachteile

No customer worksheets available for printout and mailing

Vorteile

Account Ability makes preparing 1099s so easy. The phone support is top-notch and they have always solved any problem I encountered, even if it was not software related, but with the system as a whole. Kudos!

Nachteile

Correction clients are tricky, but phone support has always been able to help

Vorteile

Account Ability is fairly easy to use. They are always up to date with the current tax forms and laws so I know that I am submitting my forms correctly. It makes filing electronically a snap and reduces the amount of stress I have during tax time.

Nachteile

Sometimes uploading files can be confusing, but as long as you follow the instructions, things go fairly smoothly.

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Vorteile

I like the ease of downloading and the security of the authentication process.

Nachteile

What I like least is the wait time between receiving the temporary password and downloading information by email and then having to wait for the permanent password to arrive by snail mail.

Vorteile

The product is great. The customer services is excellent! We have used their software for over 15 years. Highly recommend!

Nachteile

I have had no negative experiences with Account Ability.

Vorteile

I like the fact that you can email tech support through the software and immediately within a day, I receive call back right away.

Nachteile

I think the only con is waiting for a call back and making sure you have the correct contact phone number. Other than that, you can depend on a return call because their support is efficient.

Vorteile

Easy interface and import mapping. For our needs, it lacks nothing.

Nachteile

It's a much larger program than we need, but that's a "Pro" for everyone else!

Vorteile

The customer service the people who work there really know their stuff. Very accurate and professional.

Nachteile

Wish my DMS would interact better on the 1095's

Vorteile

support is always there willing and able to help

Nachteile

n/a there is nothing i do not like about account ability

Vorteile

Its easy to use and the technical staff are amazing. So helpful

Nachteile

I disliked the end of year transferring. Thats why I pay them to transfer files to the IRS for me. They are super great about it.

Vorteile

I like the fact that the software is easy to use and understand.
Unfortunately, after many years I am still struggling but not their fault.

Nachteile

There is nothing to dislike about the software

Vorteile

The easiness of running the W2 files for each state we have to remit for.

Nachteile

The overall appearance of the software looks antiquated. The prompts are not user-friendly nor easy to find even for those who are computer literate.

Vorteile

Provide Fast and friendly Service! The techs take control of the of our data and send it to the governmental agencies with ease.

Nachteile

We never have any complaints with anything. Everything was great.

Vorteile

[sensitive content hidden] from Account Ability is the best! He has been helping me for the past seven years. He has always been very professional and has a plethora of knowledge.

Nachteile

My only con would be the user friendly of the software. I feel the software can be a tricky to navigate.

Vorteile

Not internet based. Installs on own office computer. Most detailed, complete instructions possible; they work! Excellent customer support if needed. Can do amendments. Easy transition from year to year.

Nachteile

Rather difficult navigation, but once learned, no problem.

Vorteile

We have used this product for years and the quality is consistent. It is user friendly from setup of clients, input data on forms, review totals, print runs, and filing with the government agencies. It is all inclusive for filing year-end forms.

Nachteile

Printer set-up was a little complicated when running the program from a cloud-based storage of the program.

Vorteile

I like the roll over feature and the new feature where you can select one 1099 to print

Nachteile

Nothing that I can think of. I haven't had any problems with it.

Vorteile

it is easy to work with and the cusotmer service is excellent when needed.

Nachteile

At this point I dont know if there is anything that I do not like about it.

Vorteile

It's easy and direct. I love the help feature.

Nachteile

Would like to be able to search a recipient without having to skim a whole list.

Vorteile

Easy to work with and quick response time.

Nachteile

no complaints easy to work with the program.