Resource Guru – Bewertungsseite 3

4,7
Gesamtbewertung
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4,7
Gesamtbewertung
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Kevin
  • Branche: Öl & Energie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.6.2021

Simple and intuitive scheduling software

Overall, this software is the easiest scheduling software that I have ever used.

Vorteile

The product interface is very well designed and very easy to use. There is a very short learning curve. It is easy to create new clients, projects, resources, etc. It is also easy to move the date of bookings, copy and paste bookings to other resources, and split or delete bookings.

Nachteile

The major feature that is missing is that Resource Guru does not have a native feature to alert resources of new or changed bookings. We currently manage this using Zapier, but it requires us to have another 3rd party software subscription.

Stephanie
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.1.2022

Game Changer

Vorteile

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

Nachteile

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

In Betracht gezogene Alternativen

Calendly

Gründe für den Wechsel zu Resource Guru

It seems easiest and most intuitively laid out.
Jean
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.8.2021

Resoucre Guru Review

I am very happy with the product and the service. Do wish it was a bit cheaper as we are on south africa so it works out a bit more than finance likes to pay.

Vorteile

I love how eay it is to book. The reperating of project work and consulntans has made it so much easier.

Nachteile

It needs mor colurs to choose from, as I sometimes end up with duplicates.
Extracting of reports, would prefer to just extract one specifc report at a time.

Antwort von Resource Guru

Hi Jean

Thanks for sharing your review of Resource Guru :) Did you know that you can apply any custom colours to your resources, projects and clients via our API? You can find all of the API documentation just here https://resourceguruapp.com/docs/api.

I hope this helps, but if you need any further assistance please don't hesitate to reach out; we're always happy to help!

Thanks,
Kat

Beantwortet am 6.9.2021
Nancy
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 17.7.2019

Resource Guru Review

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Vorteile

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Nachteile

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Antwort von Resource Guru

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.

You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.

Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.

Would love to hear from you ..

Best, Percy

Beantwortet am 25.7.2019
Marc
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2019

Kudos

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

Vorteile

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

Nachteile

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

In Betracht gezogene Alternativen

Smartsheet

Gründe für den Wechsel zu Resource Guru

Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Antwort von Resource Guru

Hi Marc

Thanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched.

I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help!

Thanks,
Kat

Beantwortet am 11.11.2019
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 20.8.2021

An option for time, cost, manhour management for small-medium scope

Generally no issue if the scope is small to medium. larger scope requiring links to many other apps may take time to sync.

Vorteile

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Nachteile

Integration with existing calendars, tools may not be smooth and sometimes not synced.

In Betracht gezogene Alternativen

Trello, Microsoft Teams und monday.com

Gründe für den Wechsel zu Resource Guru

Good usage of colors to present information quickly

Antwort von Resource Guru

Hi there

Thanks for sharing your review of Resource Guru :)

I wanted to let you know that our calendar sync feature is currently a one way sync, but we do have firm plans to support 2 way syncing in the future. Once 2 way syncing is released, you should find it easy to keep external calendar events synced in Resource Guru. Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news.

I hope this comes as good news! If you have any further questions please don't hesitate to reach out and we'll be very happy to help.

Thanks,
Kat

Beantwortet am 6.9.2021
Russ
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2021

Awesome Tool for Resource Management

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Vorteile

Easy to use! Straight-forward user interface.

Nachteile

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Antwort von Resource Guru

Hi Russ

Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 3.3.2021
mimi
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.3.2022

usage of GURU

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it

Vorteile

The simplicity of the usage and interface

Nachteile

I could not edit information of members of the team once they are listed.

Antwort von Resource Guru

Hi Mimi

Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.

If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.

Please let me know if there's anything else we can do to help :)

Thanks,
Michelle

Beantwortet am 31.3.2022
Glenn
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.6.2021

Fantastic Tool

It's just great. It's made my role so much easier.

Vorteile

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

Nachteile

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Antwort von Resource Guru

Hi Glenn

Thanks for taking the time to share your review! It's great to hear that Resource Guru has made your role so much easier :)

I wanted to let you know that we have firm plans to release filtering in the Projects/Clients sections in future, so I'd recommend signing up to our newsletter in the footer of our homepage (https://resourceguruapp.com/) if you haven't already. That way we can keep you in the loop about new features and other news.

I hope this helps :) Please don't be a stranger if you have any other questions or feedback at any point.

Thanks!
Kat

Beantwortet am 15.6.2021
Patricia
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2021

Very helpful, easy and friendly interface. Good value for money too"

I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.

Vorteile

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Nachteile

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Antwort von Resource Guru

Hi Patricia,

Thanks for sharing your feedback!
A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects.

If there's anything else we can do to help please just let us know.

Thanks,
Michelle

Beantwortet am 1.3.2021
Jeremy
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2023

Happy customer

Great experience that keeps me aware of present and future obligations.

Vorteile

Easy to use functionality that syncs with my existing calender to keep my projects and daily tasks on track.

Nachteile

None presently. I have to explore resource guru more.

Sonia
Sonia Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 24.9.2019

Easy to use high level planning tool

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Vorteile

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Nachteile

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

In Betracht gezogene Alternativen

Asana
Megan
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.7.2021

Quality Assurance Functions

I love the new features prompts and the functionality of the tools. This software has made my job so much more enjoyable. It's 100000 times more useful than our old MS Excel trackers.

Vorteile

Our teams really enjoy the ability to visualize our projects and move them at ease. Our schedules are continuously changing and being able to adjust our schedule just as fast make our jobs more efficient.

Nachteile

I think it would be great if the dashboard view for a person who doesn't have access to view the entire schedule could view more than a week at a time. Having access to view their month would be better. Additionally, the reports don't work for our team when we pull them. (This could be due to how we are using the software but I'm not sure at this point.)

Karl
Karl Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.1.2021

Best SaaS tool we use in our business

Vorteile

Resource Guru literally transformed our business. It’s a super simple, yet incredibly powerful scheduling tool. It was very easy to implement and there was no friction onboarding the team. We’ve even setup some automations using their API, which feeds the data into our operational reporting. If you’re looking for a resource management and scheduling tool, look no further than Resource Guru.

Nachteile

The only thing I would like to see them add is a ‘do this every time’ option when I am asked how to handle a clash, rather than making me choose every time. Our business is such that we have to rearrange the schedule A LOT, and it gets annoying having to select an option over and over when I’m switching people’s schedules and it’s only going to be a temporary clash for 2 seconds. That’s a very small complaint though. Other than that, the software is perfect!

Kim
Kim Mehr Details anzeigen
  • Branche: Buchhaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2023

Great Team planner

My experience is great, able to see what my team is planned for ahead of time, but as with all apps its really only as good as the user.

Vorteile

It is very user friendly and we are easily able to see what the team is planned for

Nachteile

That we cannot do reporting on the basic package

Alan
  • Branche: Glas, Keramik & Beton
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.1.2023

Fills and essential need

Resource Guru solved our need for scheduling employees and monitoring our backlog to let customers know approximately how soon we would be able to do their jobs. Currently we are scheduling 3-6 months in advance so it is a real asset to assist in giving customers a realistic estimate of a time frame for their job.

Vorteile

Software is relatively easy to use. It is not truly designed for a service type industry but with a little manipulation of the way fields are used, we have been able to make it a good resource for us to schedule our installation crews. It is much easier than many other programs I have looked at and our entire front office uses it to see daily schedules, schedule openings, future bookings as well as monitor backlog.

Nachteile

Program could use better co-ordination between bookings and scheduling as well as easier means to divide resources (employees) into groups (we did find a work around for this)

Urs
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.11.2022

Ressource management with resource guru

We have a team with 13 persons, and resource guru helps us to have an overview about our capacity regardign the differents task people have to do.

Vorteile

flexibilityeasy of usefast overview about capacity

Nachteile

I would like a more powerful project overview on the scheduling page (for example sum of all hours planned for a specific project, wihout going to reports)

Antwort von Resource Guru

Hi Urs

Thanks for sharing your feedback :)
We recommend having the Schedule open and the Reports in a second tab, so you can switch between the tabs quickly in order to see the total hours of a project or client. It's worth to mention that we have plans to improve our Projects and Clients view within the Schedule in future, so we'll make sure to keep you updated on those enhancements.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 21.12.2022
Karla Stephanie
  • Branche: Kosmetik
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 26.9.2022

Good Knowledge Base

I have had a good experience with this so far. Compared to the previous software we've used, this is much better and easier especially for a bigger team.

Vorteile

I like how organized this tool can be. For our account, updates are constant and this tool will help us make sure that the team is updated. You can also engage with your team within the card especially if you have any clarifications or questions.

Nachteile

Knowledge Base Alerts - this part needs improvement. I wish there is a way to notify the team using the knowledge base alerts that would notify them right away instead of checking the "lightning bolt. Changing it to yellow isn't enough. It would be better if there is a sound made to make sure that the team will know that it is a must if you will receive a knowledge alert.

Jonathan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 28.9.2021

A great, simple resourcing and scheduling tool.

Easy to implement and quick to work out. I find the simplicity of use great for new staff – particular working remotely. Calendar syncing with Microsoft on Mac has been an ongoing issue.

Vorteile

Ease of use. Simplicity and transparency.

Nachteile

Calendar integration would be great (two-way for mac). Filters show all people booked on a job/project but don't show just those bookings.

Jane
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2023

Highly recommended for Product Knowledge.

Overall, as a user/consumer of this tool I am very satisfied with its top notch efficiency and would highly recommend for company's/ small business's knowledge base.

Vorteile

It carries pretty much all information from basic tools to company processes and should be able to find data/ information with simple keys.

Nachteile

Nothing much. I just wish if we are to click on it from a new tab, it would easily open it on there and not have to open two tabs at same time. Doesn't really make that much sense.

Antwort von Resource Guru

Hi Jane

Thanks for sharing your feedback with us! We'd love to hear more about your issue with the tab opening, please would you be so kind and let us know what you mean? We're keen to help further if we can, feel free to send us a message to [email protected].

Thanks,
Michelle

Beantwortet am 25.4.2023
Jon
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.11.2019

Useful too for transparency across teams

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

Vorteile

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Nachteile

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

In Betracht gezogene Alternativen

Saviom

Gründe für den Wechsel zu Resource Guru

Chose Guru for the cost and ease of use and setup.

Antwort von Resource Guru

Hi Jon

Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/

I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :)

I hope this helps! If there's anything else we can do for you at any point, please just let us know.

Thanks,
Kat

Beantwortet am 22.11.2019
Spencer
  • Branche: Tiefbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.2.2020

Great scheduling app for teams

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.

Vorteile

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

Nachteile

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Antwort von Resource Guru

Hi Spencer

Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.

Thanks,
Kat

Beantwortet am 25.2.2020
Simon
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.10.2021

Easy-to-use, convenient scheduling software

We schedule all our daily tasks with Resource Guru.

Vorteile

+ flexible scheduling features
+ clear and easily readable UI

Nachteile

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

Antwort von Resource Guru

Hi Simon

Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Beantwortet am 22.11.2021
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
0

1
Bewertet am 8.7.2019

Glorified spreadsheet

Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Vorteile

Nothing at all. It has no redeeming qualities.

Nachteile

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

Andrew
  • Branche: Öl & Energie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 21.11.2022

Does everything we want

Very positive

Vorteile

A very easy to use and intuitive piece of software. Easy to plan a schedule months in advance and keep on top of near-constant changes that our industry throws at us.

Nachteile

We don't use the calendar synch as it caused problems I think because we are still running an older version of Outlook. We are in the process of switching to 365 so will try again.

Antwort von Resource Guru

Hi Andrew

Thanks for sharing your feedback :)
Please feel free to get in touch with us if you continue to having problems with your 2-way Outlook Calendar sync after you've updated your system, we'll be keen to help however we can to get you up and running with this amazing feature :)

In the meantime, if there's anything else I can do to help please just let me know.

Thanks,
Michelle

Beantwortet am 21.12.2022
Sudip Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 2.3.2023

Resource Guru: An Easy-to-Use Resource Management Tool

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.

Vorteile

I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.

Nachteile

One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.

Lara
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2019

Review from a user perspective

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

Vorteile

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Nachteile

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Antwort von Resource Guru

Hi Lara

Thanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser.

We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :)

Happy scheduling!
Kat

Beantwortet am 28.11.2019
Dean
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2021

Very user friendly

As a PM i really enjoy using the system, its very easy to add projects, allocate tasks, change times and dates. Its also easy to search by skillset, customer, projects and teams.

Vorteile

RG is very dynamic, modern and easy to use. The ability to add new users, allocate jobs and book in projects is very user friendly.

Nachteile

It would be good to sync this up with our other internal systems but I am sure this is an easy advanced feature to add

Antwort von Resource Guru

Hi Dean

Thanks for sharing your feedback :) Sure, you can definitely connect Resource Guru with other tools :) There are a couple of ways you can do this. The first is to use our Zapier integration, and this requires no programming capabilities. You can read about using the Zapier integration here:
https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

The second is to use our API if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here: https://app.resourceguruapp.com/developers/

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 29.9.2021
Markus
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 6.12.2019

Ou daily challange for organising and planning multiple teams and projects

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

Vorteile

We like the easy to use approach and the overall visibility
Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...

Nachteile

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online!

and if I could whish for something, the integration into JIRA is something we would need!

Antwort von Resource Guru

Hi Markus

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource Guru/Jira specific integration page just here: https://zapier.com/apps/jira/integrations/resource-guru

Alternatively we also offer an API which you can use to create an integration if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/

I hope this helps! Please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Beantwortet am 10.12.2019
Carlo
Carlo Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 17.1.2023

RG experience by caspio

Its a good experience and would likely to recommend on other businesses

Vorteile

It impacts how we can properly manage our schedule, projects and people. We can easily track whose available for project assigning, whose on leave and what time our people is available.

Nachteile

Maybe if RG can adopt holidays all over the world so we don't need to manually input them

Pj
  • Branche: Maschinerie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 14.9.2021

Easy to use, must have scheduling tool

The team are very responsive to questions, and have taken a lot of our comments on board. The system has definitely evolved over time.

Vorteile

The package as a whole is really worthwhile as it allows us to review, organise and change any element of our worforce deployment with little effort once set up.

Nachteile

I would have preferred it if there were a feature where you could save the entries at a point in time, so that if changes are made and they don't work that you could revert to the original plan/schedule (or some point in time, or some version)

Angela
  • Branche: Forschung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 29.9.2021

My go-to tool for creative project planning

Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for my team. The colour scheme makes it easy to, after a quick glance, know what projects are planned for the week and see who is working on what. The feature of 'split booking' is very hand as well.

Vorteile

Ease of use, highly customisable and visually appealing.

Nachteile

Something that could be added is the option of duplicating a scheduled project from one resource to another.

Antwort von Resource Guru

Hi Angela

Thanks for sharing your feedback with us :) I just wanted to let you know that you can quickly duplicate bookings from one resource to another by using SHIFT+drag, so there's no need to manually create bookings! You can find further details about it just here: https://help.resourceguruapp.com/en/articles/2942096-duplicate-or-copy-calendar-events

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 15.10.2021
Mark
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2021

How RG helps to streamline job planning for CIM Signs

its been ground breaking to move forward with technology - the whole team can see whats going on, you can amend stuff wherever you are, planning work and moving it about easily is such a luxury

Vorteile

one place that all can see to plan work and its simple

Nachteile

it would be nice to be able to search a particular job and see everywhere that it is booked in, even if listed. it would also be awesome to be able to break a job down in to all its component parts with times, then allocate to people in different departments - ie 1 hours design, 15 mins ordering product, 2 hours making, 4 hours fitting - they could all be one job, but using different people (resources)

Maria
  • Branche: Übersetzung und Lokalisierung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.3.2022

Great software to organise everything

Vorteile

It is a really easy to use software that it is super adaptable to everyone's way to organise. A lot of people in my department uses it, from the manager until the interns. Some people tracks every single step of a project with it, and some people just use it as a list.

Nachteile

It requires some investigation time to get use to it and to learn to use certain tools.

Antwort von Resource Guru

Hi Maria

Thanks for your great feedback! I just wanted to let you know that we have help center articles which can guide you through how each feature works: https://help.resourceguruapp.com/en/

And if you have any specific queries you're always welcome to reach out to us via [email protected] !

Thanks!
Michelle

Beantwortet am 31.3.2022
Ross
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2021

Daily Resource Guru user

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!

Vorteile

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Nachteile

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Mark
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 22.2.2022

Worth It

Overall I am very happy with the product

Vorteile

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Nachteile

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

In Betracht gezogene Alternativen

Jira

Gründe für den Wechsel zu Resource Guru

Was quicker to implement and easier to use
Emeline
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 18.1.2022

Quick and efficient schedule overview !

Vorteile

Guru is super easy to use and there are many options, which makes it the perfect tool for team scheduling.

Nachteile

Guru is not very mobile friendly to access the team schedule from a phone.

Antwort von Resource Guru

Hi Emeline

Thanks for sharing your review of Resource Guru!

I'm sorry to hear that you haven't found it very mobile friendly. Only the schedule is currently mobile optimised, but we do have firm plans to offer dedicated mobile apps in future. In the meantime you might find this walkthrough on creating a Resource Guru shortcut on your mobile handy: https://help.resourceguruapp.com/en/articles/5466509-create-a-resource-guru-shortcut-on-your-mobile-device

Hope this helps!

Thanks again,
Kat

Beantwortet am 24.2.2022
Ben
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 22.4.2021

Great resourcing software. So easy to use.

Has helped immensely with staff resourcing and maximising utilisation.

Vorteile

The visual interface and ease to move (drag and drop) staff bookings around.

Nachteile

Not having a search feature within Projects field.

Antwort von Resource Guru

Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.

Please don't be a stranger if there's anything else we can do to help :)

Happy scheduling!
Michelle

Beantwortet am 29.4.2021
Guillaume
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.7.2022

Great product

We're pretty pleased, it's far better than using a Google Spreadsheet. The limits we see are specific to us in that we also need to do a lot of forecast with hypothetical resources and hypothetical projects, which is not RG strong point as of now.

Vorteile

Easy handling of resources and reporting capabilities

Nachteile

The project part could be more advanced (more status, handling of fixed price...)

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
0
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 30.11.2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.

The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.

So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Antwort von Resource Guru

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.

Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.

Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?

Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Beantwortet am 30.11.2015
Martin
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 18.8.2021

Guru

Easy to use! All in the cloud.

Vorteile

It is easy to get started and it is easy to use

Nachteile

Reporting part. We need to be able to redraw a nice report of the hours used daily/weekly/monthly/yearly for each project with the hours and comment for each person pr day to support our invoicing

Antwort von Resource Guru

Hi Martin

Thanks for sharing your review of Resource Guru :) Did you know that you can download detailed copies of your reports, and then use pivot tables to roll up your data how you choose (for example by day/week/month/year)? You can learn more about using the downloaded reports here https://help.resourceguruapp.com/en/articles/2942087-using-the-downloaded-reports.

I hope this helps! If you need any further assistance at any point please don't hesitate to reach out :)

Happy scheduling!
Kat

Beantwortet am 6.9.2021
Alexis
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.2.2023

My daily bible for work

I honestly rely on this stuff every day and would struggle to get by without it. Overall, I've had a great experience using Guru, and I'd absolutely tell a friend about it.

Vorteile

I appreciate how this tool can be so well-structured. As our account had so many updates, we used this tool to stay informed. I admire how you can save your favorite cards to the favorites page and quickly search for what you need by using a keyword to respond to members' concerns.

Nachteile

Nothing about the product bothered me, and since I last used it, I'm confident that it has improved even more.

Jaspal
  • Branche: Versicherung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 13.12.2021

Excellent for viewing schedules

i can see the dept's schedules and plan booking

Vorteile

Easy to use and add important notes to as well

Nachteile

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Antwort von Resource Guru

Hi Jaspal

Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen.

You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Beantwortet am 16.12.2021
Ryan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2022

Perfect for Tracking and Plotting work

We are a fast and high turnover business with multiple projects and timelines through many Designers/Creative/Strategist/Content. Xcell was just not cutting it. This way you can map out all your work and then filter it to find resource or projects super fast.

Vorteile

It’s super easy to plot your work and manage time against individual projects and resource

Nachteile

I would like to add multiple bookers, like you can with People and resource
Unable to highlight the name when you are putting in New Project, you have backspace.
No Need for project code - would be nice to deselect this.

Myroslav
Myroslav Mehr Details anzeigen
  • Branche: Bau
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.2.2020

Simple and very easy to use resource scheduling\tracking app.

Resource Guru is a great resource scheduling application for a simple use cases. It does what it promises perfectly. The UI is very friendly and pleasant - make for a great user experience. I used it to track the tasks for my team for almost a year. I would have kept using it but the company mandated a different tracking system and I had to abandon it. I like that Resource Guru'a focus on their product and customer service. I also appreciated the slow introduction of new features. Overall, very pleasant and satisfactory experience with a great application.

Vorteile

- Ease of use
- Very pleasant UI
- Flexibility

Nachteile

- Lack of features. The application does the simple scheduling\tracking perfectly though.
- Copy\paste of resource tasks was not available at the time

In Betracht gezogene Alternativen

Hub Planner und Float

Gründe für den Wechsel zu Resource Guru

The balance of features, ease-of-use, UI and the price.
Dale
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.9.2019

Fantastic tool

Excellent. It has been a fantastic tool for our lean, high-performance business.

Vorteile

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Nachteile

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Trevor
  • Branche: Tiefbau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 4.1.2022

Resource Guru Review: 22-01-04

I have realized that this type of software is integral to my remote working career's success.

Vorteile

The ability to schedule out my work week. The ability to see what my other coworkers are working on. Keeps my time in check. I am 100% remote working so Resource Guru is my only channel to display what my work week will look like to my team and managers.

Nachteile

I found that trying to create bookings was a bit confusing at first. But once I practiced a little, I am now comfortable and do not find many impendences with the Resource Guru software.

Alan
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 22.2.2021

A Helping Hand

Resource Guru is great really help keep on top managing your workflow.

Vorteile

Easy to use, helpfully displays list of tasks for the day and week. easy to amended if the work flow changes, and keep track of work done and what is lined up next.

Nachteile

The only con that comes to mind is that unless you have schedule open in Brower your are not notified is anything is add or removed on the day you are work.

Antwort von Resource Guru

Hi Alan

Thanks for sharing your feedback when you responded to the survey we recently sent you :) We have firm plans to release an enhanced notification system in future, but in the meantime if you'd like emails to be sent more frequently you could setup DIY notifications using our Zapier integration. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app
I'm not sure which email client you use, but as an example, you can find the triggers and actions available between Resource Guru and Gmail here https://zapier.com/apps/gmail/integrations/resource-guru.

I hope this helps, but please let me know if there's anything else we can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 8.3.2021
Ana
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 7.2.2020

RESOURCE GURU - ok for small and medium companys and/or not too demanding user

We use it for micro and macro managing of our team. For bigger companies such as ours it is not flexible enough. Reasons as listed above.

Vorteile

I LOVE the sayings from the sitting guru on the upper right side on the dashboard.

Nachteile

I miss certain features or find them not to be optimal for end user:
- Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally)
- Search function is not successfully applicable (you dont't get clean results, without clutter)
- Not optimal print option for weekly overview (Guru in the middle, format wrong)
- Copy function only with shift key + draging the selected entry to duplicate it somewhere else
- Reports export to excell is not usable without modifying the excell spread sheet
- Complicated weekend bookings

Antwort von Resource Guru

Hi Ana

I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting.

When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client view to make it even easier to focus in on bookings for specific projects/clients.

Resource Guru was designed to be used as an online tool, so we don't have a print feature right now but we do plan to support printing in future.

I can see you discussed the report downloads with our team and I'd recommend you use the XLSX file rather than the CSV file.

When it comes to booking at the weekend, if your resources aren't normally availability you can create an availability exception as shown here https://bit.ly/31H5S6C You can also flag overtime!

Hope this helps :)

Thanks
Kat

Beantwortet am 10.2.2020
Kathryn
  • Branche: Biotechnologie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.5.2021

We got more than what we expected!

We've solved our equipment booking issue and couldn't be happier!

Vorteile

The interface is intuitive and easy to adopt into our daily routine. Our company has a collection of instruments that were being double booked or under utilized, because our previous scheduling method was murky and unclear. Now, we've avoided double bookings and can complete client work more efficiently.

The most exciting thing about this software is that we keep finding ways to enhance our understanding of our operations (materials and labor costs, in particular) as we use the software. This will help us not only get client work done on time, but give us a more accurate representation of overall project costs.

Nachteile

I would like a feature that allows us to upload a protocol or document to the booking.

Antwort von Resource Guru

Hi Kathryn

Thanks for sharing your feedback :) It's not currently possible to host your documents in Resource Guru but we do have plans to let you do this in future. In the meantime, you could host your documents online somewhere like Google Drive, then add the direct link to the relevant booking/resource/project/client in Resource Guru. All links in Resource Guru are clickable, so with just one click your team will be able to see the documents you want to share with them.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 15.6.2021
532 Bewertungen