Shortcut

Vorteile

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically.

There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Nachteile

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Vorteile

Makes it really easy to keep track of your tasks and projects, specifically in relation to your company's overall goals and objectives.

Nachteile

It's not as pretty as some other task management apps, but it's really not too bad.

Vorteile

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Nachteile

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Vorteile

It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference.

Nachteile

I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike.

Vorteile

best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself.

Nachteile

wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys!

Vorteile

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Nachteile

The per-user price is a bit steep if you need access to all of Shortcut's features.

Vorteile

The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets.

Nachteile

The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected.

Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment.

Vorteile

Great tool for managing the team's tasks and it's especially good for teams working with Scrum.
It offers a lot of customizability, thus, you can change it to tailor your needs.

Nachteile

The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy.

Vorteile

Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well.

Nachteile

1. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time.

In Betracht gezogene Alternativen

Jira

Vorteile

Easy to use, native, easy to build a work flow, convenient and understandable

Nachteile

I don’t really like the story search system

Vorteile

Unlike other agile management platforms, Clubhouse is setup that you can get a lot of value from the simple Kanban board with the option to go deeper and track more in depth insights into the progress of your work.

We moved to Clubhouse from a setup of Trello with a ton of extensions to help manage the extra tracking we wanted to be doing, and I think the best analogy I can make is that Clubhouse is like Trello on steroids. But in saying that, it's far simpler and more effective than other bloated tracking software like Jira or Pivotal Tracker - which in my opinion try to please the managers who want a lot of fancy yet ultimately meaningless metrics at the expense of user experience for the development team who ultimately has to spend time keeping it up to date.

The GitHub integration which automatically moves cards as they progress through pull requests is a great example of how Clubhouse has considered that the development team is ultimately the user of the platform, and should be designed around getting them to use it effectively rather than bloating it for the sake of what management think looks good.

Nachteile

There isn't anything major that I would complain about, but there are some improvements like showing epic burn down charts by points instead of the number of stories that I've asked for a few times but haven't been implemented.

The reporting functionality also has a few bugs, but nothing major that stops it from being valuable.

Vorteile

As a solely Kanban tool it's really useful, but the different tags features (labels, projects, milestones) help to turn it more useful when working in a SCRUM process. I think it's the most complete kanban board that I tried, with nice points assignment for the stories, filters and search that work well. Integration with github also works very well, allowing to integrate PRs and commits with the stories.

Nachteile

I miss some feature like editing content as Notion offers, but still I think the purpose of this tool is different.

Vorteile

It is a safe tool to manage everything , define priorities and work properly.

Nachteile

I couldn't find any disadvantage for this software till now

Vorteile

I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features, increased the number of test cases we identify before implementation, and has decreased the amount of time it takes my engineers to push fixes for bugs.

Nachteile

I would say one thing I feel is missing is the ability to see status of team members across multiple workflows. I can click through each one and jot down notes, but when there’s a critical bug it would be nice to just see a birds eye view of who’s working on what so I know who to give it to.

Vorteile

- I have like many in product at one point or another used Jira
- It's way smoother and way less. clunky then jira. Pages are more responsive and load quicker with less jumping
- Creating tickets is easy
- The UI is visually appealing

Nachteile

- Lacking integration compared to Jira
- Sometimes the auto-save fails and you lose work
- sometimes tickets you create are lost in a void if not triaged correctly

Vorteile

I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team. It's easy for our engineers to create and manage tasks, and easy for me to get a bird's eye view of the work in progress.

Nachteile

Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember.

Vorteile

The flexibility and scalability. We can get it to work as we do.

Nachteile

Prioritization could be a bit better for our needs. Gantt isn't where would like it, that said, it's probably more about how we're using it.

Vorteile

We're a scrum team developing software in the news industry. We switched from PivotalTracker to Clubhouse, and the ease of setup and how quickly we were able to learn the product was amazing. It took me weeks to get a grasp of PivotalTracker, but within a morning we were up and running on Clubhouse and loving it. The software looks clean, appealing, and intuitive, and it is so easy to learn and use that you will wonder why you used anything else ever. And the price point is easy to swallow, too. We love it!

Nachteile

Clubhouse is still missing robust sprint related tools. There are great workarounds in place, and they will be releasing those soon, so no hesitation on recommending it. But once they roll those features out it will be even better.

Vorteile

Compared to other similar systems, I've found Shortcut's UI to be welcoming and intuitive. Their feature releases are innovative, and their product team has built something that makes work feel more fun. I especially love the Git widget that makes it easy to copy suggested branch names.

Nachteile

The GitHub integration seems to still be linking to CH- prefix tickets. But that is very minor.

Vorteile

It's amazing to just have everything work logically out of the box. The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before.

Nachteile

There's definitely a lot of room for improvement with auxiliary features like the built-in WYSIWYG document editor, and sometimes the rigidity of the project layout does get somewhat cumbersome if you ever need to deviate slightly from the main feature set.

Vorteile

From usability and technical perspective this is really an amazing piece of software. The easiness to never having to save something is extremely impressive

Nachteile

Moving stories between different Workflows is sometimes a bit annoying. Also it would be really awesome if you could apply your own prioritsation scheme and rank for it.

Vorteile

I love the interface. It's fast. It's simple. It's as feature rich as we need it to be for the most part. Most integrations necessary for our business are there (GitHub, Slack, Teams). Working with stories and tickets is far simpler than it ever was with JIRA.

Nachteile

Building custom reports and doing custom searches for old stories for reporting purposes isn't great. It's fast, but I'm not sure what options I have available to search on.

Vorteile

The user interface was great. Buttons made sense and I had a general idea of how to use it upon first look.

Nachteile

The terminology! All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted agile terms instead of creating new ones and redefining old ones. Adds a huge learning curve that doesn't need to be there.

Vorteile

I like how easelly is to edit, tracking and manage your Projects anda tasks. We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals.

Nachteile

The dashboard is very complex, I Know its because there are man alternatives and posibilities, but i like simple things, streight to the point, previous setups etc.

Vorteile

As a product manager, I love the usability of Clubhouse (CH). Having come from competitive products such as JIRA, Rally, Pivotal Tracker, etc., CH feels far more intuitive and the user workflows well thought through. I greatly appreciate the ongoing development by the CH team. It's always a pleasure seeing regular alerts come in with rather material improvements.

Nachteile

Greater attention to how cross-team and cross-account collaborate using the software is a gap for me. Our business has a 2 or 3 different CH accounts mainly due to security needs (limiting certain access for groups of individuals). Which leads me to an additional thought which is, the ability to configure more granular security levels within CH is limited. Especially for an organization working predominantly with enterprise customers, we tend to have highly regulated standards related to third-party approved solutions.

Vorteile

Everything! it's very flexible, easy to use, and reliable

Nachteile

some mass actions across multiple iterations & flows don't work as expected

In Betracht gezogene Alternativen

Jira

Gründe für den Wechsel zu Shortcut

Easier to use, more experience on the team

Vorteile

permette di gestire la documentazione e coordinare il mio lavoro con chiunque io voglio velocemente

Nachteile

non è molto intuitivo, non sono ancora riuscito a comprendere certe funzionalità che potrebbero risultare utili

Vorteile

Sa prise en main facile et son intégration fluide avec d'autres outils. Il propose un très grand nombre de fonctionnalités toutes utiles les une des autres en fonction de ce que l'on aimerait faire.

Nachteile

Je n'ai pas rencontré de réels problèmes dans l'utilisation de cet outil

Vorteile

1. The app is very easy to configure & set up.
2. The user experience is seamless & functionality is very self-explanatory.
3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.)
4. The ability to set up different workflows for different departments has been a huge help for us.

Nachteile

1. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things.
2. The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics. This means if we have one-off tasks that are added as stories, those do not pull into the report we'd like. For that reason, we have to set up an entire epic just to set up a single story, for reporting purposes. I think it would be great if you had the option to pull the Gantt reports at the epic or story-level.

Vorteile

Whether you’re part of a small software team or you’re integrated into a collection of agile teams at an enterprise software shop - Shortcut makes it easy and intuitive to manage the many integrated software projects of todays micro services oriented development style. We’ve found that Shortcut grew with us from 2 devs to 10 and we expect it to grow with us as we grow to 50.

Nachteile

Story management sometimes feels like a full time job, but at least Shortcut makes it a joy. For our open source projects we have a hard time integrating with issues on GitHub where public issues are generated, but for our private projects, the GitHub integration is lightweight and effective.

Vorteile

Every org grows out of Github Issues, Trello, and Asana when they realize a) stories need relationships such as blocking/blocked; b) stories need task checklists; c) different groups have different workflows; d) stories are often mini-project briefs and need to read as such. However, once you find yourself in JIRA, which you've been told is the mature platform for mature orgs, you're operating a nuclear submarine, you need 3 sysadmins, nobody can find anything, and you want to throw your computer out the window. SC has the infrastructure but with the user-friendliness of everyday software. Think of how Mixpanel took what Omniture was doing and made it accessible to the everyday marketer. That's what Shortcut does for eng/prod teams. No sysadmin needed, everyone gets it.

Their API is well-documented and incredible. We do tons with Zapier because of how much they expose.

Their CS team is spectacular, inquisitive, friendly, helpful. They want their customers to succeed.

They have a one-click signup link which has made our onboarding process much faster

They have templated stories and checklists which we use across the org for everything from product launches through onboarding/offboarding hires.

Nachteile

very few dislikes. it's amazing. if i have to force criticism:

- If you work cross-departmentally, avoid multiple workflows, or you'll be having to look at multiple kanban boards daily
- the "dashboard" (home) isn't as useful as it seems like it should be so we all either use iterations or stories view for our daily lens
- shortcut and productboard both boast integration, but it's not great, and i think this is the fault of productboard

but really these criticisms represent like 5% negative compared to 95% enthusiastic positive

In Betracht gezogene Alternativen

Swimlane, Jira, monday.com und Asana

Warum Shortcut gewählt wurde

A friend told me that Clubhouse was effectively "JIRA but with a designer cofounder" and that's accurate.

Zuvor genutzte Software

Trello

Vorteile

Shortcut does a great job allowing us to manage all facets of our product and being multiple teams together for what is most important, client and end user satisfaction. It follows standard agile flow but allows flexibility where engineers and non-engineers can use it alike.
We also utilize their API for templates epics and stories and it is great to work with.
Support team and client success managers have been a pleasure to work with when we’ve had conversations. They always are able to handle a situation or get us in touch with someone who can.
Lastly the product is always evolving and they are very transparent through their website and slack channel of what is coming next to make your life better!

Nachteile

Some things were less flexible such as naming conventions and required fields on stories/epics, but these are getting worked out over time (for ex projects are not required any more)

In Betracht gezogene Alternativen

Jira, Basecamp und ClickUp

Warum Shortcut gewählt wurde

Wanted one tool with more power and better price.

Zuvor genutzte Software

Trello und monday.com

Gründe für den Wechsel zu Shortcut

Most flexible and best bang for your buck.

Vorteile

Shortcut is "just right" for our needs, and thinking back about previous companies, would have been perfect in their needs, too. It is much more than a to-do tracker but doesn't overwhelm you with flexibility. My favorite part of this software is that it's story-centric. Epics are available, but they can play a supporting role if needed. Tasks are left to the developer to fill out themselves end up being merely a checklist. This paradigm shifts the focus to deliverables and prevents gamification by closing out menial tasks just to pump up ticket closures.

As a bonus, this standardizes the language of Epics/Stories/Tasks. There is no more endless debate on what should be what. The one thing I've always seen with Jira, especially in young teams, is that the flexibility of the product creates unproductive debate and confusion about terminology.

Nachteile

This product focuses on product delivery. For more general applications, like issue tracking or process management, it may not be the best for that.

Vorteile

I manage engineering workflow as well as my own as an individual contributor in Shortcut. I also keep track of ideas and requests for when I set out to build new products. I love using labels in Shortcuts for managing my own workflow - requests that come from different teams get different labels so members of that team can see everything I'm working on for them and reliably know what state projects are in. I try to keep as much communication in Shortcut stories as opposed to emails because being able to reference it in Shortcut is very valuable to me. The search functionality is really good and unless I've named something really weirdly I can always find what I'm looking for.

Nachteile

I haven't gotten familiar with using notifications in Shortcut and I rely on email notifications. This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications about), but just that I haven't really explored/figured it out which says something itself.

Vorteile

This software has many cool features which helps make my development process easy and fun, and this is very important because you don't wanna worry about other things when you are busy with your product. The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task. It's super easy to use Shortcut features without going into much details as it's self reflective.

Nachteile

As of right now I haven't across anything that is annoying or considered as disadvantage. I'm sure team Shortcut will be up for any feedback.

Vorteile

- Clean user interface
- Fast search
- Continuously adding of new, useful features
- Great integrations
- Free for teams of up to 10 users

Nachteile

- This is mostly me nitpicking, but I'd say reporting. It has been improving over time though.
- It would also be great if there was a tool for simplifying backlog grooming

Vorteile

1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools.
2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability.
3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!

Nachteile

1) Comment formatting is not WYSIWYG
2) A bit pricey for smaller teams
3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more.

Vorteile

Before switching to Shortcut, we used Jira. While Jira has plenty of features, we found it a bit cumbersome and the performance of the interface was atrocious (everything single task was incredibly slow, even the most basic activities had a noticeable delay).

The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could just log in and get things done.

The integrations with various source control platforms (we use the Gitlab integration) also helps keep task statuses up to date without even having to open the web interface.

Overall the speed of the interface and the available integrations lead to a feeling that Shortcut never "gets in our way".

Nachteile

We started out paying for Shortcut (when it was still called Clubhouse), but were soon switched to a free plan without even having to ask. Although this was a nice gesture on their part, they then released a beta of their new product called Write. This beta is only available for paying users, which is understandable, but having been moved to a free plan meant we couldn't access it. This isn't a major issue, but starting our subscription back up would require going through the approval process with our accounting department again so we've just stayed on the free plan without access to Write so far.

Vorteile

I find the product to be very simple at the surface with deep capabilities. Previously, we were using Jira and I found the software to be overkill for many of the tasks that we perform. Additionally, so much of Jira's useful functionality (and the Atlassian suite as a whole) is hidden behind paywalls, 3rd party addon services, and little gouges along the way. I absolutely abhor that practice so finding Clubhouse was a godsend.

Customer service has been prompt and helpful, and though they have not implemented my feature request, I at least know that it has been prioritized.

Team collaboration is great with their Slack integration. My team posts bugs, hotfixes, feature requests in the proper project, and I am automatically notified via Slack. The whole team has visibility to their request's progress.

Nachteile

Navigating the nomenclature of Stories, Epics, Projects, Milestones, and how they should fit together is a bit taxing at first and takes getting used to. It would be helpful to have visual guides for someone like myself, but the documentation is available and well written.

This is where I discovered the depth of capabilities in Clubhouse. You can very simply manage your project with Stories, and you can very finely tune your progress and visibility by getting to know these different groupings.

Vorteile

Epics, millestones, projects, tags, workflow and reports are awesome!! The plataform is very intuitive and make understanding easy. The atualizantions aways come with great news and features

Nachteile

My team is not from the technology business so some features doesnt make sense to us. My team speak portuguese, so the language sometime is an difficult point for some. Losing the story's interactions history makes my team use the tags to identify the sprints.

Vorteile

Many of the features of this software are useful to our company. Our team has come to heavily rely on the roadmap view and reporting tools. These features have kept our company on track and increased our velocity in immeasurable ways.

Nachteile

A few of the features our team feels are missing from Shortcut are custom fields and release management. If our team was able to have a reliable release management system, it would be very impactful to our team and customers.

In Betracht gezogene Alternativen

Jira

Warum Shortcut gewählt wurde

This software simplified the product management pipeline and offered the best toolsets for our light touch pipeline.

Zuvor genutzte Software

Jira und monday.com

Vorteile

What I like most about Shortcut is how easy the overall platform is to use! It’s very easy to plan out projects and tasks, and it’s easy to track the progress of the projects and tasks. You can easily collaborate with others in the platform and ensure everything gets done in a timely fashion!

Nachteile

There is nothing that I like least about this software.

Vorteile

- Simple to learn and navigate so the team could quickly start using the product after switching- Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level- Easy to create sprints and I like the summaries provided on the story points

Nachteile

- You can only write stories in markdown text. Not a big issue since I've become really good at it! But it'd be good if there was a text editor instead- Sometimes when I create a story and I accidentally click out of it, I lose the progress. It'd be good if they had a draft functionality where the stories get created as a draft straight away

In Betracht gezogene Alternativen

Jira

Warum Shortcut gewählt wurde

We needed something that was more focused on sprint management

Zuvor genutzte Software

Notion

Gründe für den Wechsel zu Shortcut

JIRA has a quite suite of features however it was too complex for what we were looking for. We need something to track our sprints and features and shortcut was perfect for that.

Vorteile

Does what we need it to do - create bug tickets

Nachteile

Not easy to filter, find or sort. Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create tickets, they execute them), but each time someone says "just filter and find", I have no idea and can't figure it out. I also hear from their team about how hard it is to do what they need to do with the tickets once we create them. Not user friendly for sorting or tagging for projects.

Vorteile

We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban.

Nachteile

It's difficult to rank and order the importance of UserStories relative to other systems I've used.

In Betracht gezogene Alternativen

Jira

Vorteile

This software is a curated experience that intentionally limits setup and flows compared with other products like JIRA which are less "bounded." I think this is better for most teams which do not care to install extra plugins and fight with non-intuitive workflow items.

Nachteile

There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I want.

In Betracht gezogene Alternativen

Jira, Trello und GitLab

Gründe für den Wechsel zu Shortcut

Was here when I got here and curated experience. May shift to Gitlab eventually since we do our code there and features set is similar (even if it does not look as nice) to save on the monthly cost. The price point is completely fair, but just an extra expense not worth it for a few features missing as we migrate.

Vorteile

Its interface is super fast compared to tools like Jira. I find the platform extremely easy to use and configure.

Nachteile

The interface has changed recently and at times that can be jarring. But I have no major complaints.

In Betracht gezogene Alternativen

Wrike und Asana

Warum Shortcut gewählt wurde

Jira was too expensive and sluggish for us.

Zuvor genutzte Software

Jira

Gründe für den Wechsel zu Shortcut

Its simplicity

Vorteile

Shortcut is easy to jump in, set up, and use right away. I also like the ticket creation modal as it's all in one screen and there's no scrolling.

Nachteile

The beauty of it - it's simplicity - can also be its downfall. It doesn't offer as much customization as other competitors do - such as release management, custom fields, complex workflows, etc.

Vorteile

Once you understand the structure of the application, like the epics, stories, and iterations, it becomes very easy to navigate. The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!

Nachteile

You do get a lot of email notifications when you are mentioned or anything related to you is updated, it would be nice to combine these notifications into one email every couple of hours or so.

Vorteile

Shortcut is a project management tool which is very easy to use and is suitable for agile teams. It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful.

Nachteile

I didn't find any disadvantages in particular. However, the free plan is unfortunately (but unsurprisingly) quite limited.