eBacon

Vorteile

It no longer takes days to complete prevailing wage reporting. Our implementation specialist was amazing!

Nachteile

There is no customization, they do not administer benefits in California, and our customer service post-implementation has been mediocre.

Vorteile

I like that all the paperwork I need (taxes, paystubs, etc.) are easy to access for me.

Nachteile

I have a desktop, but many of my employees don't have access to a computer other than their phone. I find myself frequently having to print their paystubs. I think it would be helpful for my employees if there was a way to access their paystubs through the app.

Vorteile

Great customer support. Good value for the money. The company is developing improvements

Nachteile

The critical flaw is that, currently, the balance is not updated after an employee makes a withdrawal from the fund. This creates quite a bit of confusion. Fortunately, they have a good support team and we get emails with the current balance when we request it.

Vorteile

I like that there has not ever been an issue not receiving a paycheck I like that every paycheck I have earned through this app they keep track of it and I can reference any check that I need that I've made in the past I can look at I have never had missing hours if I ever have to contact customer support I know From experience that if there was an issue they would solve the issue as soon as possible To ensure that everything will be fine Direct deposit is very easy to set up with the company And if I were to ever need to change it I can call customer service and they are more than willing and happy to help

Nachteile

I have not had any issues or concerns since I started using ebacon platform

Vorteile

eBacon filled a void in the payroll industry that we had not experienced previously. Our previous payroll company attempted to help with the certified payroll reporting process but it was very cumbersome and did not address wage determinations. We were amazed to find out that there was a player in the payroll world that worked hard to fill that void. The services they offered exceeded our expectations in the construction industry. It saved so much administrative time in our office and gave us more confidence that we were paying our employees correctly.

Nachteile

There have been adjustments to various reporting and processes that have needed to be made along the way but eBacon has been very available and anxious to take care of any issues that we had. We have never felt abandoned in any of our issues. As much as we would like everything to work perfectly all the time, that really probably isn't realistic, and I am glad we were working with a company that is ready and anxious to take care of any issues.

Vorteile

The ebacon team have taken so much of the anxiety away from prevailing wage projects for our company. Their payroll system has been a significant improvement for minimizing payroll errors which seriously improves morale. They have proven to be an invaluable resource for digging through some complex reporting requirements and giving clear direction backed with legal precedent. We would pay a significant amount of money to retain a team with this level of expertise in-house. I am a big fan of their responsiveness and their demonstrated ability to understand what my company needs and deliver solutions specific to those needs. Ebacon is a great partner for our company.

Nachteile

More tutorials, videos or a more dynamic how to functionality would be nice.

Vorteile

The major selling point of eBacon for me is the ability to print weekly certified payroll reports out of the application. The ease of generating and printing California Training Fund invoices from the application is also a huge time saver. The overall reliability of the software is good.

Nachteile

Though vastly improved from my early experience with the application, eBacon still struggles with making corrections/restitution payments when dealing with some of the more infrequent requirements for certified payroll. Sometimes corrections require more attempts than seem necessary.

Vorteile

It's very friendly to end user. You can always call anyone and they will help you.

Nachteile

the app when its downloaded on the phone to enter their times. It's not always available and my employees have to delete the app at least every other week and reupload to get the updates.

Vorteile

The certified payroll functionality is great! It has taken a long arduous project that could take hours and reduced it to 20 minutes.

Nachteile

The trust accounts, while a great idea, are glitchy and it's hard to know just how accurate they are. The labels are misleading and the process for withdrawing the funds is confusing. And, for a staff of primarily non-native speakers, it's almost impossible for them to fully understand what is happening.

There are some ideas I have for updates/changes--is there a way to submit these? E.g. add a driver's license field in the employee file--it's a pretty common ask with high-security prevailing wage jobs.

Vorteile

We went through 3 payroll services (yep the big guys) trying to get someone that could handle prevailing wage jobs in the manner that we needed. No one even came close until we switched to eBacon.

Nachteile

reports could be more robust or easier to build

Vorteile

We only use one portion of the eBacon software for our Davis Bacon/Prevailing Wage jobs. But the program has turned an hours per week job into a minutes per week job freeing up valuable time for me to perform other tasks. We don't have any subcontractors under us right now, but I could see it being an even more valuable resource in the future if that were to change.

Nachteile

As with any new program there are always glitches, but we've always been able to receive quick and thorough answers and help to correct any problems.

Vorteile

The fact that they could seamlessly integrate our Prevailing Wage paperwork flow

Nachteile

Interrogation took a bit of time and patience - but it all worked out good.

Vorteile

It's user friendly for what I need. The set up is perfect on how reports, payroll, etc. is set up.

Nachteile

Some of the software can be tweeked to make it more user friendly and support can be more prompt with fixing problems that come up.

Vorteile

Prevailing wage reports, time, dashboard for employees to have access to change tax forms/dd/info.

Nachteile

Would like more knowledge when comes to wage determination sheets

Vorteile

Ease of downloading certified payroll reports. Integration with QuickBooks.

Nachteile

Integration took about a month to get all the particulars set up.

Vorteile

This software is easy to use and is great for our needs!

Nachteile

Great software. I have no cons at this time.

Vorteile

Public Works compliance documentation aspect of the software is tremendous.

Nachteile

A bit of a learning curve getting started.

Vorteile

Easy to navigate, Reports have all the requires info needed for Prevailing Wage projects.

Nachteile

The program does not change worker's comp code for example is employee works private and gets paid less than $35 hour then goes and works prevailing wage and makes more than $35 per hour , the wc premiun stays the same.

Vorteile

What we needed most is a way to streamline the process of paperwork required by subcontractors AND submitting electronic certified payroll reports.

Nachteile

Some of the assignments were a little confusing at first but the more I work in the software it is becoming more obvious.
There have been a lot of quirks along the way but we're getting it all worked out.

Vorteile

It's user friendly and customer service is responsive

Nachteile

There isn't really are not any issue with the software for what we use it for