Sogolytics

Vorteile

Die Werkzeuge für die Umfrageerstellung bieten eine gute Auswahl, sind einfach zu verstehen und optimal anpassbar.

Nachteile

Anpassen von Fragen, wenn die Umfrage schon läuft, ist leider nicht möglich.

Vorteile

Einfaches Drag & Drop System ermöglicht schnelle Einarbeitung

Nachteile

Hohes Maß an Personalisierung bringt unweigerlich eine Komplexität mit sich

Vorteile

Besonders gut gefallen haben mir die Tutorials, die gleich nach dem ersten Einloggen zur Verfügung stehen und einen guten ersten Überblick verschaffen. Das Programm ist sehr übersichtlich gestaltet und sehr leicht zu bedienen. Durch das Layout und das Design ist es möglich, dass auch wenig erfahrene Leute sehr schnell und selbsterklärend Fragebögen gestalten können. Wovon ich besonders profitiere ist, dass man die Ergebnisse nach Durchführung der Umfragen via Excel exportieren kann. Das ist ein großer Pluspunkt!

Nachteile

Da ich das Produkt noch nicht so lange nutze, ist mir noch nichts Störendes aufgefallen. Ich bin aber guter Dinge, dass es auch dabei bleibt.

Vorteile

Es gefällt mir, daß es eine Studenten-Version gibt. Das ermöglicht es mir eine professionelle Umfrage für meine Abschlussarbeit einzusetzen.

Nachteile

Bis jetzt habe ich noch keine Nachteile entdeckt.

Vorteile

Die schnelle und einfache Gestaltung von Umfragen. Sehr hilfreich sind die vielen Vorlagen, die enstprechend angepasst werden können. Ebenso positiv: Möglichkeit zur Einbindung der eigenen CI.

Nachteile

Ggf. die Aktivierung einer anderen Sprache in der Benutzeroberfläche.

Vorteile

What I liked most about Sogolytics was its intuitive and easy-to-use interface. From the first moment I was able to easily start exploring all the modules and tools that the platform has. I especially highlight its advanced metrics and customizable KPIs, which allowed me to easily configure panels with the most relevant information for monitoring my objectives. Visualizing data through clear and clean interactive graphs also made analysis a simple and enjoyable task

Nachteile

What I liked least was that since it is a platform with numerous functionalities, there is an initial learning curve to fully master all the analytical capabilities and segmentation options. While the customer success assistant was always available to resolve my queries, there were advanced features that leave scope for further in-depth knowledge

Vorteile

Of all the software I have tried, Sogolytics stands out in terms of functionality and customer service. What more would a student and researcher seek? It is very easy and friendly to build surveys on Sogolytics and the customer service is just EXCELLENT!!!

Nachteile

Honestly, I have yet to figure out what I did not like in Sogolytics....it is a very thoughtfully designed software and has excellent features.

Vorteile

Sogolytics stands out for its user-friendly interface, making survey creation and data analysis seamless.

Nachteile

While Sogolytics offers powerful features, the learning curve can be steep for new users. Navigating advanced customization and reporting tools may take time, especially for those unfamiliar with survey platforms.

Vorteile

The SoGo Survey is free to use, especially the free version where you get 15 total surveys and 100 responses, with the company I work for being less that 60 employees using the free and basic version is better; I can create a short survey with questions regarding to my department's overall quality of work, ways to improve the strategy and process of our code deployment. SoGo Survey gives me the opportunity to get my participators involved in questioner, build the trust and getting to know each other. SoGo Survey UI is easy to understand how to use their web-based application, creating questions and getting responses faster.

Nachteile

I have only used the free basic version, so I haven't yet found any issues or dislikes with SoGo Survey, but so far its great to use.

Vorteile

I like the fact that it is more organized than other surveys. I also think it's nice that students have a one-year trial for surveys because it would help with my research.

Nachteile

I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free student membership. I also had issues trying to log back into my survey after the 7-day trial was up and I didn't even know about the student membership.

Vorteile

Compare to other online survey tools, Sogolytics provide more options even in its free version. They also provide free 1 year upgrade to premium for student and NGOs. The multilingual feature is also a huge plus.

Nachteile

Sometime the system can be too slow and unresponsive. However, it is not a huge deal once I get used to it.

Vorteile

Very user friendly and very nice features to build your survey. The features fit my goals perfectly. It also allows for multiple text within the survey, for example if you needed to explain a question of a concept of provide definitions. I check a lot of software options and Sogolytics stood out by far. And great responses from their support.

Nachteile

Could be useful to have more analytical features than what is currently available.

Vorteile

I like how I can preview my survey before it's published. I am not sure if every survey-making website has this feature. I can't see why they wouldn't since it's a beneficial feature.

Nachteile

I had parts of my survey copied/pasted from Microsoft Word, and the format and font would be different no matter what I did. I had to delete and type them out to make sure it's in the same font and format. It took more time than I wanted it to.

Vorteile

Very User friendly and I love the preview feature.

Nachteile

I liked everything about sogolytics and have no complaints.

Vorteile

I love how sogolytics is able to display my data and create different types of questions, the possibilites with sogolytics are endless! Conducting a survey for my thesis could not be better!

Nachteile

I loved everything about sogolytics. They are a great company

Vorteile

For the past two years, I've relied on Sogolytics as my primary survey-making platform for research. The interface is intuitive, the design capabilities are top-notch, and the data collection is seamless. It has consistently met my research needs, making my experience hassle-free. I highly recommend Sogolytics to anyone!

Nachteile

I've genuinely found no cons, testament to its impeccable design and functionality.

Vorteile

I think what I liked the most was how easy it was for me to collect and analyze customer experience data but also this platform is designed in a very intuitive way, which made everything very simple and fast.

Nachteile

I didn't find anything I really didn't like because this platform is very easy to use and allows data analysis in a very clear and concise way. My only criticisms might be more additional features, such as integration with other platforms or more advanced functionality for experienced users.

Vorteile

Sogolytics provided a clear and easy way to automate a survey I was manually tabulating. I only wish I found it sooner...I would have saved me hours and enhanced the quality of my survey experience for the users. I will definitely be recommending this to students in my academic program.

Nachteile

There were a few things that were initially confusing (b/c they were a bit over my head)...but I met with a tech support team member who patiently walked me through the different features and how to deploy them for my specific study. (I would love if we could integrate a few images into the survey.)

Vorteile

I absolutely loved the fact that it is so easy to navigate around. Everything you needed was there in the same page. I also love the level of customization sogosurvey offered, there are ready made templates that could be chosen for the convenience of the users. In comparison to other online survey platforms, i found that Sogosurvey extremely time saving, to make further changes and modifications to your questionnaire literally take only minutes to complete. I have had my respondents and other fellow research mates telling me how neat the survey form was. It could be easily viewed in a mobile, a tablet anywhere. I especially liked the "smartness" of the software. It catered to every need i wanted. I could also track the responses i had from my respondents, like how many was done on a particular day. which was so convenient! Last but not least, i cannot stress enough on how good the software was in terms of data exportation. I was surprised on how neat and organized all the data was in one excel sheet. Absolutely in LOVE.

Nachteile

I think the free package given was a little to basic. There was too little options for a new user to play around with. The free package offered could not justify half the greatness the software actually have with a paid package. I think this can be improved with a little bit more options, especially the question options. so that there is a good and satisfactory preview of how the survey will look like. One more thing, i think the instructions and video tutorials would be nice if they were more precise, as a new user, it could be difficult to navigate around looking for things you need as it takes some time to get used to. I would also like it if i could see who has responded to my questionnaire and when they responded.

Vorteile

The sheer number of features was probably the most important. Every question type I needed was present and there were many more that I've never even heard of.Additionally, the method for making a survey is easy and intuitive. I had almost no trouble when using Sogolytics.Lastly, the professional look of the survey is an added bonus. For my studies I really only used google forms, which was definitely an obstacle when I wanted my survey to be taken seriously. (That's not a problem with Google forms of course, there's just a certain response people give when they use it)

Nachteile

I really have no cons thus far, however, this might be because I haven't used it for very long. The trial period is only ten days and I didn't have much time to try out everything.In short, nothing so far, but there might be cons that I didn't notice yet.

Vorteile

it is very user friendly, the support is truly helpful

Nachteile

it lacks features for researchers like randomization

Vorteile

Easy to use,
The price is also very affordable and within everyone's reach given the importance of this software.

Nachteile

To be honest, I like everything until now. I am comfortable with the product

Vorteile

The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

Nachteile

Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

Vorteile

Surveys are easy to create and launch with a very intuitive interface. Even those on our staff who don't have a lot of knowledge of survey techniques find it very simple to figure out the type of questions they want to ask and how to create them.

There is also an incredible variety of questions types to choose from and ways to display your questions and answers. The ability to set up branching and logic conditions may sound confusing, but SoGo surveys make it pretty easy to understand – you'll be revealing or hiding questions based on previous answers with ease.

I also appreciate the ability to add images and multimedia options in order to engage survey takers.

SogoSurvey also makes it easy to brand your surveys as your own. Every one of our surveys has our logo embedded at the top. I can also customize colors and fonts to match our brand.

I'm impressed by the variety of ways you are able to see your results when the survey is complete. Reports can be customized to see as much or as little of the detail as you desire.

Nachteile

Sogo has a great free version for nonprofits like our organization. But every year they lock us out without warning and you have to email to ask for a renewal. I wish they'd give you advanced notice that it is time to renew.

Vorteile

What I really like about SoGo Survey is: 1) That you can create very professional-looking surveys and customize them as you like. 2) That it is quite intuitive and easy to use once you get used to the main functions and understand the terms they use to refer to each feature. 3) That it saves you tons of time on data analysis. 4) Last but not least, that they offer us students the possibility of using the software free of charge, thus saving us a lot of time and effort and ultimately boosting our research work For me, it's been a must during my PhD :)

Nachteile

The thing I like the least is the branching restrictions. I would love it if I could branch several questions on the same page. Also, the restrictions to the number of question display conditions you can set are also a bit annoying when you're trying to target a very specific population.

Vorteile

I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the SogoSurvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Nachteile

Still some features to include, such as randomisation of pages.
Overall, I find that the interface could be improved, but in general it is quite easy to handle.

Vorteile

SoGo survey is user friendly and rsdy to create surveys.Has a back ground oprion where you can edit /customize an image of your choice.Has designed templates which you can edit.Has a variety of questions including multiple choice,grid option such as matrix grid,check box and radio grid.It gives you a variety of languages to choose from and this is extremely useful since people can answer surveys more correctly when asked ina language they clearly understand.The customer suppoty is professional and helpful within shortest time possible.Gives you an option to export data ib desired format.Offers a free basic package for trial .Has an excellent reporting tools.Has been so useful when getting feedback from clients regarding sales in order to improve services.

Nachteile

The free trial is limited to a particular no of questions and thus forced to use a paid version to accommodate more questions .SoGo survey is unique in its own way compared to other survey apps.

Vorteile

Hello, I'm a graduate student. Faculty of Medicine Chulalongkorn University Must have a thesis for graduation And my thesis requires a questionnaire to collect data In the first part, the general questionnaire will be made. But the advisor recommends doing an online questionnaire to gain access to a new generation Convenient and very cost effective No need to move data from paper to the computer, reduce data errors significantly.
Then find out what kind of online questionnaire to use. Have tried using many websites that are available But enough that each website Will have different advantages or disadvantages Like the look of the questionnaire, not attracting to do Or not, can show some image Until a friend suggested Sogosurvey found that the external image was beautiful Attract people to do it. Can change many image styles Can add many features Until able to tell that the Sogosurvey will be a very good online questionnaire Very suitable for me Making research much easie
Would like others to try and like it like me

Nachteile

The questionnaire cannot be created directly in Thai. Must be created in English first

Vorteile

SoGoSurvey is a software that has facilitated not only the process of recruitment of personnel, but a great variety of processes that involve the organization of schedules, permits for rest, vacations, etc. focusing mainly on the results and allowing the personnel to participate in a Active way in the consultations. It is very easy to use and simple, and I love that the results are shown in graphic form. It also allows queries with a maximum of 30 questions and for me it is a good margin.

Nachteile

The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

Vorteile

Our school has used Sogolytics for 4 years. It has been an invaluable tool for our school to gain insight into how our students, parents and the community feel about a whole myriad of topics.

We have found Sogolytics to be very easy to use, has great templates, is very customizable, and has the question formats that we need. It also has an excellent tool set for sending out surveys and tracking responses. The reporting of the results is also very good. We use the capability of downloading data into and Excel spreadsheet. This way we can format the data in any way we want and generate graphs.

Nachteile

It does everything we need. I can't think of a feature we would use that it does not have available.

Vorteile

The application allows you to design from scratch a complete survey. All necessary methods are available and this is where Sogolytics distinguishes itself from competition

Nachteile

I cannot see any shortcomings in sogolytics. I like to use it as it is.

Vorteile

Sogolytics offers a very user-friendly tool that leverages AI to help quickly build surveys. The library of survey templates is comprehensive. All around, a terrific tool!

Nachteile

I have not yet encountered any issues/challenges as an end user.

Vorteile

What impressed me most about this platform was its level of sophistication and ease of use. From creating and distributing questionnaires to analyzing and presenting data, everything was done smoothly and efficiently.

Nachteile

Some of the more advanced analyzes require a deeper level of technical knowledge. While the interface is easy to use for most functions, in certain cases I found myself searching for more guidance or documentation to fully understand how to get the most out of certain features and more advanced analytics.

Vorteile

Sogolytics offers exceptional survey programs for doctoral students, featuring competitive pricing and robust features. It's the perfect tool for in-depth academic research, ensuring reliable and efficient data collection. Highly recommended for its value and user-friendly interface!

Nachteile

I found it by accident. They should advertise to students.

Vorteile

The best thing about it is the ease of use. I can direct my flow of questions according to my need. With my survey I can generate reports. As a student it is very helpful for me and I use it for personal projects.

Nachteile

I haven't found a particular con as of yet. I will update if I do.

Vorteile

I like Sogolytics for 3 reasons: 1) its plus plan is free for students; 2) respondents don't have to log in to answer survey questions; 3) its survey can be opened in other countries than the US without a VPN.

Nachteile

Its user interface is not very clear and easy to use.

Vorteile

What I liked the most about this incredibly ingenious and sophisticated platform is its ability to automate data collection and analysis in such an efficient and effective way. It's like having an army of analysts working 24/7 for me!

Nachteile

The setup and customization process can be a bit tricky at first. It took me a bit of time to get used to the interface and understand how to optimize the features for my specific needs.

Vorteile

I have found this site to be really helpful when gathering information / collecting my data for research products. It’s user friendly and value for money

Nachteile

Some of the functions are not available on the student membership

Vorteile

Their support of higher learning by offering free student memberships

Nachteile

I don't have enough experience with it to dislike anything.

Vorteile

Implementation was very straightforward. It met all requirements of the task we had and integration with our current workflow was seamless.

Nachteile

I think the one thing we would like to see is more question options/types.

Vorteile

I found the interface of it user-friendly, and it provides a lot of different data resources and tools.

Nachteile

It may not be compatible with older data formats and systems, and it may be time-consuming to maintain and update the software and licenses.

Vorteile

Les formulaires sont hautement personnalisables ce qui permet de répond précisément à l'ensemble des demandes de la part de nos clients. Ensuite la visualisation des données poussées permet de sortir des rapports détaillés et de s'appuyer sur les envois suivants.

Nachteile

Sogolytics est un très bon outil, pas de point faible - nous nous en servons au quotidien lorsque nous avons besoin de publier des formulaires.

Vorteile

I liked the tools that are available to me while designing the survey. One of the best features that I am using is the audio file embedding feature. I investigated multiple tools looking for this feature, but Sogolytics was one of the few that offered embedding audio files within the survey itself without the need to use external servers or hosting apps.

Nachteile

None. I love everything about Sogolytics. I do appreciate the thoughtfulness of the designers/programmers who created this tool.

Vorteile

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Nachteile

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Vorteile

This review is on version 8.0 of SoGoSurvey. The layout and design are user-friendly in the sense of allowing you to customise the survey design and questions. The variety of questions ranging from standard multiple choice, grid options such as matrix grid, radio grid, check box grid; there are also rating scales, this allows you to chose the best option for what you want to get out of, which was helpful since I had complex complex questions that needed to be asked in different ways. The layout, type & text the look and feel in the visual settings section. There are predesigned templates you can chose from or edit it yourself by going into the menu bar on right, where you can edit the font(size, font type). The background option in the side menu allows you to choose from a variety of different background or you could include your own image as a background. I found the interactivity of the platform easy to understand, the icons, editing was made easy since you could paste your questions from Microsoft Word or another online survey platform and did not need to retype them.
The basic package is a good way to introduce someone to the platform, since its free it allowed me to see the features, layout and questions offered as well as what is offered in plus or pro packages. In addition to being mobile friendly as well since the participants of survey I did and am doing are more likely to view and answer the survey on their mobile phones.

Nachteile

I have only used the basic package which is free, I used this package since its free yet it does not include some of the options the paid packages do. Question options such as the matrix grid, radio grid as well as advanced question options such as placing an attachment, rating radio button,rating drop down and horizontal radio are only available in the paid versions such as pro,plus and enterprise. If you want complex questions in the basic package that ask multiple thing such as matrix grid that has multiple choice and or rating scale, you need to use predesigned templates and edit the questions. You can also paste your questions from Microsoft Word or another survey platform into the survey but you will need to edit it, choosing the question type first then pasting the question in and the different options when you select edit.
Since I used the free package I could not include my own logo. If you want to upload your own background image in the side menu bar in the visual settings section, it needs to be a jpeg, png or gif, not a pdf. You also cannot adjust the position and scale of this uploaded image, suggesting that simple or background images that are abstract are best. In addition the basic package does not include report export options such as excel and Microsoft Word.

Vorteile

<u>Survey Questions</u>
Currently 16 different types of survey questions are available (e.g. matrix grid, Intellimatrix, demographic text boxes and even file attachments). Those can be easily modified in up to 20 different ways.

<u>User Friendliness</u>
It's incredibly easy to build your survey. From the question types menu on the left side you just drag one of them into your dashboard and that's it. Each question type also has a little preview, so you can already see what they look like before using them. There is also a question bank where you can choose predefined survey questions or save your own ones.

You can also easily share one survey with other accounts. So it's easy to copy a survey or to work together on one. They also make it very easy for you to distribute your survey social media websites, regular websites, vial email and even via text messages.

<u>Language Support</u>
I think 37 languages are currently supported. So your survey can be displayed in many different languages. That was one of the main reasons why I chose this survey platform because I needed mine to be in Korean.

<u>24/7 Customer Support</u>
Whenever you have a question, SoGoSurvey tries to answer within an hour. On average it took them only 15 minutes to offer help and answer my questions.

<u>Data Export and Reports</u>
Your survey can be exported in eight different file formats (Excel, CSV, HTML, Word, XML, SPSS, Access, Sogo1). Many other survey platforms offer far less than these.

Nachteile

<u>Instructions</u>
Although, video tutorials are provided, I think some of the instructions could be a little bit more precise. For example, if you use a trial version, only 100 responses are allowed or in order to have an introductory text that only appears on the first page you have to insert a comment box.

<u>Mobile Phone Layout</u>
If you have a survey with a matrix grid (e.g. Likert scales) it is difficult to answer because the question uses a lot of size of your screen, whereas the space for the answer buttons are really tiny. Hence, you always have scroll a lot.

<u>Korean Language not available on the Main Language Page</u>
On my main language page I wanted to add a comment in Korean. However, the language is not supported so that only question marks appeared.

Vorteile

This survey tool is hands down the best value for your dollar. It is a robust package with a great price tag. I can do advanced skip logic, and there are all kinds of question formats and report builders.

Nachteile

There is not much to complain about with this tool, especially for the price. I mean there might be free tool that compares to this free option, but if you really need to buy a tool for use on-going for a business, this is the tool to buy. The ONLY slightly negative thing I would say is the that the folder layout is a bit clunky and it's not always intuitive. But I've been using this for 5 years and they continually improve it.

Vorteile

This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them.
I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package.
Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free!
I am very happy with SoGoSurvey and plan to continue using the software.
Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Nachteile

I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

Vorteile

J'ai trouvé que SoGo Survey était simple à comprendre , à configurer et à utiliser .Un support professionnel est fourni par SoGo, et les membres du personnel semblent être disponibles à tout moment pour les appels et les demandes de chat .Les vidéos d' accompagnement sont bien faites et nous ont permis de comprendre rapidement le fonctionnement de l' outil et comment l' ajuster pour répondre à nos besoins.Généralement simple à comprendre et à utiliser, surtout pour ceux d' entre nous qui ne sont pas des spécialistes.

Nachteile

Peut -être un bref résumé de l' analyse des données et du rapport pour persuader les gens de souscrire à ce produit. Et un mise ajout est recommandé.