Workday Peakon Employee Voice

Vorteile

Workday Integration
Real time Feedback
Customization
Easy to use interface

Nachteile

Cost
Complexity
Workday dependency
Limited standalone functionality

Vorteile

It’s very simple to use and easy to navigate. The colors of the brand are also pleasing without being overwhelming.

Nachteile

It could have better tools within, however this may just vary based on the company/organization’s set up of Workday for their employees.

Vorteile

Peakon's ability to gather survey responses and break down the data by function, area, demographics, by individual drivers etc. is really powerful and intuitive. It makes it easy to use the data to answer otherwise tricky questions such as 'which areas of the business are happy with x, y or z?' or 'how have feelings on x changed overtime?'.

The feature where managers can respond to anonymous comments also works well and opens up some productive conversations that might otherwise not happen.

Nachteile

The action planning functionality is currently a bit lacking. It does exist but lacks some key features that could really help make tracking usage of action plans organisation-wide easy, such as the ability to set action plans by function and area.

Vorteile

Works well, easy to use, nice features .

Nachteile

Could use more customized features for employees.

Vorteile

Workday Peakon Employee Voice software allows us to dive deeper into what our employees are thinking and also allow us to easily do case studies and prepare reports efficiently.

Nachteile

The only problem we have been facing with the software is poor integration capabilities.

Vorteile

The best thing about Workday Peakon Employee Voice is Each person or employee filling the survey will be "Anonymous". So by ensuring this, His/her identity would not be revealed and he/she can be assure to fill up the honest survey as per his/her experience.

Nachteile

At the moment, nothing as such to dislike about Workday Peakon Employee Voice.

Vorteile

I like that this platform allows you to give honest feedback about your company and direct team

Nachteile

In small teams its hard to give honest feedback as even though it is anonymous you can still work out who has given the feedback with the types of questions you are answering

Vorteile

You guys, WorkDay is a phenomenal company, let alone employee voice. I’ve had the pleasure of working on both sides. The time keeping side is just as great as this side. They listen, they work for you and as a team. Making sure goals and voices are heard!!

Nachteile

I really don’t have any cons. Other than they are a bit expensive, however. You get what you pay for, right? They provide great results for your money.

Vorteile

Benchmarking: The ability to compare against industry benchmarks is a very powerful element of this tool. Without, it wouldn't be as powerful. You really see how you compare to your peer organisations / comparative market segments as you progress through your surveys.

Nachteile

We chose to run our EV survey on a quarterly basis which worked for us, however when looking at our benchmark's it is sometimes hard to quantify the variances presented as their EV survey's may be run on a more frequent cadence. The quarterly approach relieved timeframes, however gives us little go on in between the scheduled slots and limits our benchmark somewhat - consider approach with your engagement person at Peakon carefully. Other than that very little i would put into the negative bucket.

Vorteile

I like this feature because this is a platform where employees can go and express their concerns or opinion about the work place.

Nachteile

There are always rooms for improvements but, I do not have any cons.

Vorteile

Easy to use once you get used to it. The layout looks appealing.

Nachteile

can be hard to navigate some things until you practice a little

Vorteile

Anonymous feedback- allows employees to share honest views without fearing the outcome. Continuous Learning as it allows real-time feedback and company can take actions provided by data driven feedback

Nachteile

The scoring system seems confusing at times however, it is not a concern and can be improved upon.

Vorteile

The ability for employers to respond to certain comments and for us to communicate with them anonymously is amazing and much needed. The surveys look very pleasant too.

Nachteile

There are some questions that I want to skip but it requests a reason for skipping. I wish we could just skip without any further actions being needed.

Vorteile

Our company started using Peakon a couple of years ago and I love it. The user interface is inviting with imagery, simple to choose your rating, and gives an opportunity to add comments to any question. The imagery on each question is inclusive and diverse. The dashboard on Workday to see all of your survey results is helpful to look at when seeing where I rank amongst other employee responses.

Nachteile

No major feedback, I could see some nice background music while I'm taking the survey to get into that calm headspace.

Vorteile

I find that the Workday Peakon Employee survey is easy to use and that the questions are different each time and you can add additional comments

Nachteile

I don't think there need to be as many questions as there are.

Vorteile

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received.
One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Nachteile

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

In Betracht gezogene Alternativen

Warum Workday Peakon Employee Voice gewählt wurde

Vorteile

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Nachteile

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

Vorteile

Employees complete it monthly so we can review at the time any issues and put actions in to place. Different departmental managers can work together to see why differing scores/feedback within their team on a particular item.
Putting actions into place following feedback, involving all staff in the actions shows to employees that we are listening as we want to ensure they have an inclusive and happy place to work.

Nachteile

Lots of stats, the system can be complicated to understand some of these. More training required. The trainers are so knowledgeable they assume it is easy.

Vorteile

This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Nachteile

I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

Vorteile

Conducting employee surveys allows us to obtain crucial feedback to support our employees, working environment and future company strategy.

The customer support team always listen to suggestions and the product keeps getting better and better. We are a big fans of Peakon here at Lombard Risk.

Vorteile

The ease of setup and daily use. I can now constantly follow engagement in (almost) real-time and I can even interact and reply on questions etc.

Vorteile

- Gives great insights into companies life, employees happiness, etc
- Easy to setup and administer
- Nice way to give feedback to management
- Great algorithm

Nachteile

- Management console is great but it could be a bit easier to administer
- Perhaps it could be nice to loose some anonymity in some cases

Vorteile

This software is intuitive, accurate and easy to use. It provides insights into the organization that I have never for from another tool. It is far more than a “survey tool”; for me it is an agile partner that continuously help me drive the engagement in the units.

Nachteile

As Peakon is releasing new features on a regular basis, I have not yet had time to miss anything really. If anything it would be that they could make the iPad app a bit better. It works perfectly on iPhone but the webpage is best if you work on an iPad.

Vorteile

Peakon engages my teams, complementing my efforts to understand and address my teams' needs and concerns. Once you configure the application based on your needs, Peakon sends the pulse surveys and collects information anonymously. I like the candid feedback mechanism, how I can acknowledge comments from my teams and engage them in correspondence while preserving their anonymity. Love the dashboard, various ways to see the comments, segmentation, and eNPS based on our industry. Also, love the graphs and heat maps that help me dissect and truly understand where my teams stand.

Nachteile

Reporting. Need a reporting module that I can create ad-hoc reports to answer my questions. Also, really need a mobile app with Admin functionality. A lot of us are on the move and we rely on our mobile devices to get our work done.

Vorteile

The ease of use and roll-out to our management community.
Real-time employee pulse data
Flexibility of the features, from questions, to survey and question frequency and set-up
The on-going developments, enhancements
This is not part of the software- but the support from Peakon has been phenomenal. Quick response time and insightful as they describe what we're looking for and they help us land the vision and execution. During set-up, our account rep was flexible with her time in accommodating our global timezones. When we were assigned a new account rep, there was a warm handover and the service has continued at its high level. Working with the Commercial side on expanding our subscription was also streamlined and without headache. It was straight-forward and our account rep was able to clearly explain the features, benefits and value of the subscription. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.

Nachteile

There isn't anything we don't like. We did ask for a custom one-off survey design, which Peakon was not able to do. However, they asked questions and offered an alternative that more so aligned to our objectives and what we were trying to achieve.

Vorteile

Data and analytics are incredible. The way that you can filter comments, segment to a granular level to understand engagement across the organisation is incredible.
The customer support is always so helpful and very speedy to respond.
Peakon are constantly reviewing the product and adding and improving features!

Nachteile

There is nothing that I dont like about Peakon.

Vorteile

It was very easy to set up and to maintain. The senior management team get so much useful data bot micro and macro.

Nachteile

Sometimes there are so many new features that its not easy to keep up or be aware of how they can be used in your workplace.

Vorteile

Simple, easy to use, great customer service! Oh, and a great app.

Nachteile

No real issues with Peakon. I've been a user for 2 years, and have no real negative feedback.

Vorteile

With Peakon, we get a constant pulse on the issues that concern our team members, allowing us to see trends over time. Our employees get an anonymous feedback mechanism (and they use it!) with a direct line to the executive team. And our HR team can see what managers/teams need some extra attention. It's allowed our HR and executive team to be much more proactive in their approach to engagement. It has provided a way for us to put objective metrics to what is normally a very subjective

Vorteile

I like that I can give feedback on upper management without having to directly say something to their face. It shows how people feel in the company overall, so they know what to focus on to improve.

Nachteile

I don't like that an 8 on the score sale is seen as passive or negative. To me, an 8 is equivalent to 80% or a B.

Vorteile

- Nicely designed interface and intuitive navigation and layout for employees to tab through and give feedback on the various issues.
- allows employees to express opinions with protection that there won't be backlash since the feedback is anonymous.

Nachteile

There is not that much not to like about Peakon. One thing I would like to see is the expansion of the service offering to allow for more nuanced scenarios search as research surveys.

Vorteile

I was really happy that our company started using Peakon for quarterly company surveys. I feel like the questions are really comprehensive and I am open to give all the feedback I want while knowing it's not attached to my name

Nachteile

The surveys are very long and I wish the questions were a bit more tailored to our company. That might be something our administrator can change

Vorteile

I find the ease of use when taking the surveys to be very high level and enjoy the summary section at the conclusion of each survey to see trends.

Nachteile

As a user I did not see any aspects that need improvement but more reminders to complete surveys would be helpful if you forget to do so once the first email is sent.

Vorteile

I used different platforms that are like this. Honestly they are all the same just different names :) This one is nice for animations and design.

Nachteile

Not sure if it was our internal setting but would be great to have an open ended question. Also there were some strange issues with login.

Vorteile

The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

Nachteile

It would useful if you were able to produce an additional company level group under the schedules element.

Vorteile

It helps gather data for access the performance of the business

Nachteile

There should have inbuilt training on how to use the tool

Vorteile

The platform is the most modern and progressive tool on the market. Having real-time data the day after the survey closes and having the ability to watch scores improve or decline through the next open survey session is amazing. The dashboards are easy to navigate and I love the ability to slice and dice the data in many different ways. We are able to action plan and communicate results with our managers and employees within weeks after taking a survey. This helps engagement when employees feel they have been heard. The data has been transformational for us as an organization who has not had such a tool. We reference the results and actions we are taking often as we continue to communicate business changes.

Vorteile

Easy to use for both management (to configure, see results) and staff (to give feedback on the company and their experience).

Nachteile

The software was great. We couldn't slice the data down to all the views we would like but that is a function of the (necessary) anonymity for employees within a small organisation.

Vorteile

Easy to use, lots of help if we need it. The export report is good as it is easy to present to teams for feedback.

Nachteile

The monthly surveys take a bit of getting used to for staff. We also have a complicated departmenal structure and that can make reading the results confusing sometimes.

Vorteile

It's been so easy to implement, the dashboards give real time information in digestable formats. It's user friendly for people to complete the survey and also to review the information.

Nachteile

There's not a lot to dislike. It's configurable and you can add in as many attributes as you want to view data together. I just wish we could get it to talk to our HR system!

Vorteile

- Well designed software with great UX/UI, which has undoubtedly been a factor in the high usage rate in our workforce
- Great flexibility in the question setup, allowing you to tailor to your business or team.
- Great dashboards help you visualize the results and turn this into actions

Nachteile

- No cons that I can think of! Would be interesting to have historical data available to the end-users to see how their scores have changed over time

Vorteile

Providing a tool to employees so they can voice their concerns or comments was invaluable, the customer support from [SENSITIVE CONTENT HIDDEN] and the team was fantastic

Nachteile

It would be great to have a plan option that suits a company of our employee size

Vorteile

The software is easy to use and understand. There is so much functionality and features within the platform that allow me to share information with my team members. For example, any manager or leader can export all of the open-ended and driver comments to an Excel spreadsheet which can be emailed to an applicable team member. This also allows managers to construct a plan-of-action without a lot of work.

Nachteile

Many of our employees have requested the ability to view their grading history so that they can compare answers.

Vorteile

Very easy to use, and provides deep insight to what driving employee engagement. Pretty quick implementation, and support is excellent if you do have any issues or concerns.

Nachteile

Can be challenging with anonymous feedback, especially in a small organization. But does encourage transparency which is a great benefit.

Vorteile

- Easy to setup
- Amazing user experience that works well on mobile
- Every manager gets a personalised dashboard with insights just for their team
- Flexible scheduling; can be run weekly, monthly etc
- Great support

Nachteile

- If you are moving from an annual survey it's quite a shift to more frequent, so you need to ensure everyone is onboarded properly
- Would be nice to have manager apps for dashboard (although it does work on mobile browser)

Vorteile

The dashboard, the ability to download information directly into a PowerPoint presentation, the ability to reach directly out to employees anonymously to gather further information about vague comments and the science behind the results.

Nachteile

Nothing specific. I am still new in using it, so the data seems a little daunting at times, but I am sure that in time, I will be able to sort, filter and get the exact data I am looking for. So far, it seems pretty intuitive.

Vorteile

Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality. It is also super easy to use.

Nachteile

Having to do monthly engagement surveys gets tiring, though this has more to do with how my company uses it...I think.

Vorteile

I like that workday stores my job applications and makes it easy for my to reach employers.

Nachteile

I feel nothing needs to be improved yet.

Vorteile

The reporting is really great, along with being able to drill down into specific segments within the responders.

Nachteile

Flexibility in questions, although you have the opportunity to review and submit custom questions, as needed.

Vorteile

The system is very User Friendly, and very easy to edit or update content, the flow makes sense, and overall customer service is very efficient

Nachteile

Would like to have a report writer capability, however, am just learning the reporting aspect of the program.