Paylocity – Bewertungsseite 5

Vorteile

I've been using Paylocity for over a year now and I am constantly impressed with its user-friendly interface. The platform has made it easy for me to manage payroll, benefits, and talent management all in one place.

Nachteile

While I generally enjoy using Paylocity, I have encountered occasional technical glitches, which can be frustrating.

Vorteile

Advanced features. UI is easy to understand and navigate. Great for mid-size and large companies hiring employees only.

Nachteile

Not a good product if your company wants to hire contractors. You have to contact the vendor for pricing.

Vorteile

Paylocity was a system we used in the past and was easy to use.

Nachteile

Our agency had issues with payroll taxes not being correct.

Vorteile

What I liked the most about this platform is its ease of use and at the same time it is very intuitive and allows me to do all my payroll and human resources tasks without complications but I also really like that the technical support is always available to help me.

Nachteile

Customer service staff sometimes take too long to answer my questions and I don't always get the answer I need.

Vorteile

Exceptional for bolstering team morale, simplifying employee onboarding, maintaining data accuracy, and fostering easy payroll management.

Nachteile

Potential difficulties in timekeeping, complex dashboard navigation, and the quality of support can be hit-or-miss.

Vorteile

Their PTO submission is easy to use when I request time off.

Nachteile

Sometimes I have trouble with benefits section.

Vorteile

The software is very easy to use and the user interface is nice.

Nachteile

The botched implementation made reporting very difficult and inaccurate because our data was never corrected.They lost our data, after promising in the contract that we would always have access and we had to threaten legal action to get it back. They say it can be used internationally, but in reality each country is set up as a different company and it is not always possible to work in the system across countries.We had very poor customer service

Vorteile

I liked that it was convenient to use, and housed everything I needed as far as information regarding my payroll.

Nachteile

There weren't any features that I"d recommend that Paylocity didn't already utilize or have currently.

Vorteile

i really like how easy paylocity is easy to use and how easy it is to clock in

Nachteile

nothing is difficult really simple no complaints

Vorteile

How easy it was to track time and vacation. Never any issues with vacation time accruals and or holiday pay.

Nachteile

It seems to be a little pricey even though it is a good program.

Vorteile

The punch in and out system is awesome. You can clock in from anywhere. As an employee that works from home half of the week, this is a huge boon for me. It is also easy to view and retrieve documents, like tax information at the end of the year, and paystubs are easy to find and accessible.

Nachteile

As a smaller company, the hike in price to run payroll was a big con. They doubled their cost per payroll, and when we only have 5 to 7 staff that need paid per pay period for 10 months out of the year, this was a big issue for us. It is also very very difficult to recover passwords, both as the employee and the employer. Employees have no way of contacting customer service or doing a password recovery on their end, and from what I have gathered from my boss who complains about the system constantly, if an employee doesn't login within a certain timeframe from their last paycheck, it basically puts a hold on their account so they can't login when tax season rolls around unless they bring it to us, then we have to go through a whole song and dance to fix it for them. This is a pretty annoying hassle every year. But otherwise, the system has a user friendly interface and is very helpful for running payroll.

Vorteile

Paylocity is a user-friendly system. The Employee Self-Service interface is easy for the employees to use. It is easy to add new employees and process the payroll. The system also directly interfaces with our benefits provider, so our new hire and open enrollment processes are seamlessly integrated with little to no adjustments on my part. The system is a la carte, so you don't need to implement products that you don't need.

Nachteile

The issue resolution process could be better. We are assigned a dedicated Service team member (and appropriate backup), so all requests go through them. In some cases, Service can handle the request quickly, but some take significant time and escalation. They also act as a go-between for the Tax team, so something as simple as updating an Unemployment Tax Rate can often be delayed.

Vorteile

Onboarding is nice to have, I really like this module, just wish there was more we could do with it. We are still limited and having to use outside software to do things we thought we could do with this system.

Nachteile

The service is terrible, from the sales process, through implementation to several months in . Lack of Features, lacking BASIC features. & there is no hope on the rise. We have had to run so much outside of this system.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

we were promised an full HRIS with MORE FEATURES, ACCURACY, CUSTOMER SERVICE & UNLIMITED features since they write the software & own the co.

Gründe für den Wechsel zu Paylocity

we were referred

Vorteile

End users find mobile app and scheduling easy to use.

Nachteile

There is no concept of a test system (even for additional licensing), there is only the option of a production tenant. This impeds the ability to test a process before it is deployed to application users.

There is no system architect that is available from Paylocity that can explain the overall architcture and the integration points. This was requested several times and there is no central data model that is utilized accross the applications. Therefore employees created in HR & Payroll are duplicated in Time & Labor. There is a ton of manual data entry and verification if you are planning to implemented HR & Payroll and Time & Labor.

Support processes are not meeting expectations Paylocity set for SLA's

Vorteile

This software has the opportunity to be a powerful tool tool for an organization, however, simple items (like a print button for journals) are missing. The ability for administrators to access key functions is missing and you have to call customer service to resolve simple issues.

Nachteile

No print button for journals is a BIG CON. I've asked about this since we implemented the system in 2019 and NOTHING has been done about it.

Vorteile

I appreciate all of the available integrations this software offers. Our company has been adding additional integrations every so often, and it adds great simplicity for employees to have access to everything in one place. It increases participation in things like surveys and performance evaluations.

Nachteile

The payroll/time clocking module could be a little more intuitive. It is difficult to add multiple pay types (i.e., regular work, vacation) within a single day. It can also be a little glitchy when the manager tries to remove accidental lines on a paycard. Instead of removing a line, you have to set the number to 0.

Vorteile

I find the reporting feature to be robust because the reports available contain all of the information I need to report on. E.G., Date of Hire, Supervisor name, employee list, payroll data.

Nachteile

The paid time off balance information really needs to improve. Currently, employees don't see any accrued or used PTO until the next payperiod (semi-monthly). Employees would like to see their balance in real time.

In Betracht gezogene Alternativen

Namely, Paychex Flex und Paycor

Warum Paylocity gewählt wurde

Paychex was a little behind on upgrades, reporting, different modules communicating/working together. We needed more.

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paylocity

We selected Paylocity because the pricing structure was better for us and it seemed to be a more current/modern system.

Vorteile

Clock-in/out was a gamechanger. It took some time for the employees to adjust to it, but they are not up and running with it. The convenience of everyone having their own portal to login and download their PR related docs was also a gamechanger. We love Paylocity.

Nachteile

No, It does more than we ever expected an HR software to do before

In Betracht gezogene Alternativen

Paychex Flex

Warum Paylocity gewählt wurde

Price was lower and time-clock was impressive

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paylocity

Price

Vorteile

Paylocity is intuitive and simple to use. Prior to implementing Paylocity, our team members used paper to record all hours worked. The switch to recording hours in Paylocity was seamless amongst our team members.

Nachteile

We didn't find any aspects of this software to be difficult to learn or use. If anything, I believe we could use more of Paylocity's features, such as applicant tracking and benefits management, as time progresses.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

We struggled with Paychex customer service. Paylocity pricing was also more appealing to us.

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paylocity

The pricing and overall features offered by Paylocity surpassed that of ADP.

Vorteile

This software comprehensively ties together many aspects of a human resources department. This makes it easy for a small business owner who may not necessarily need to hire a individual dedicated human resources to facilitate the necessary components of providing wholesome employment. Paylocity has strong reporting and data processing in addition to robust customer support that effectively and efficiently help troubleshoot potential obstacles.

Nachteile

It seems that some aspects of the software don't exactly tie together. For example, when entering an hourly employee group in HR and Payroll, I often forget to add them into employee groups in time and labor. Subsequently, the supervisor has no way of tracking the employee's timecard. Additionally managing benefits in the employee's payroll file versus the HR file. Although this may be because our company does not fully utilize the benefits package that Paylocity offers.

In Betracht gezogene Alternativen

QuickBooks Online

Gründe für den Wechsel zu Paylocity

The previous owner's of the company recommended this product to us.

Vorteile

all the features for the price...I can post jobs, manage applicants, onboard them, and move them to Payroll with one system...

Nachteile

The employee training and compliance training is lacking and I don't appreciate them charging a price for these features that seem to me should be included.

In Betracht gezogene Alternativen

Paycom, Paychex Flex und Paycor

Warum Paylocity gewählt wurde

ADP was very basic, and their next level up was very expensive and did not due as much as Paylocity

Gründe für den Wechsel zu Paylocity

Price and the potential and innovation the company showed...

Vorteile

1) You have a dedicated Account Manager.
2) I have worked with a few payroll companies during my HR tenure and Paylocity by far is the best product on the market. It is so user friendly. Employees love it because it is easy to use, it has a mobile app, and anything they need related to payroll and benefits is in one place.
3) Transferring from our old payroll company to Paylocity was an easy transition. Paylocity provides you with a dedicate account manager for payroll and time entry. The do all the work.
4) Compliance with Paylocity cannot get an easier. There are Compliance Dashboards, ACA Reporting Dashboards, Year End Reporting Dashboards. Everything is configured in the system and ready for your review in each of the Dashbaords.
5) Paylocity has the most user friendly Reporting feature I've seen in any product. Lots of standard reports. Easy to use custom reporting featuring.
6) Lots of module that you add as you need, Perf Mgmt, Expenses, Recruting, On-Boarding, to name a few.
7) Performance Mgmt module is so easy to set and customize to your needs. Employees loved using it. It includes a Journal feature that the managers can keep notes throughout the year.

Nachteile

No Cons. I've used other payroll companies in the past, Paylocity far exceeds all of them.

Vorteile

Paylocity is user friendly and provides more than enough guidance in processing payroll and keeping employee information organized. In addition, all of the HR auditing and tracking is helpful so as to not have to track separately. The PEAK resources and on demand training courses are also very helpful when needing a quick "How-To". There is no doubt that we do not use Paylocity to is fullest extend, but the ability is there when needed.

Nachteile

It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it. When doing an Employee Search, I do not like how the information displays by sliding from right to left. I would prefer it display as it does when you go into the Employee HR File. I really like the new HR Actions module, however setting up the approval process has run into complications with roles which has limited my ability to really use it properly. Finally, it would seem there has been a good deal of change at Paylocity because I have been reassigned an Account Manager 3 times in the past 6 months. Thankfully, I have not needed to have a close relationship with my Account Manager as I did at my previous employer but would be nice to have someone familiar with me and my company.

Vorteile

We needed an HRIS that would house all employee info, reviews and process payroll. It does this. Barely.

Nachteile

Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls. That is not the case. It's a customer support center staffed with new employees who don't know the system. I have walked them through their own system on multiple occasions. We have had a handful of critical payroll processing mistakes made because the "account manager" walked me through the process incorrectly. I spend about 2-3 hours a week on the phone with customer support to get answers to what should be simple questions. I've requested supervisors multiple times, they have promised to get back in touch, but no one reaches out. You are on your own.

Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went. The 2nd one started but disappeared for 2 weeks and suddenly reappeared. Despite hours upon hours to meetings to implement the system, the most basic things like PTO policies were still incorrect. I've been fixing implementation errors for over a year now.

Complete lack of good UX. They need a new UX team. The Help Section is laughable. Not even their customer service can find help articles that are applicable.

They have a lot of reports, but finding what you need is nearly impossible.

Vorteile

The ease of processing is what I like most about the software.
It is functional to our needs, especially the tracking of hours, wages, and benefits which make reporting and budgeting easier.
Best customer service.

Nachteile

The most difficult to understand is the ACA tracking. Some employees always need fixing.
Entering Holidays from year to year sometimes has issues in making sure that it automatically loads into employee files.

Vorteile

The features that Paylocity offers for an entire HCM system is very easy to use and implement.

Nachteile

It isn't always scalable. Some features that get rolled out are in the early stages making them difficult to implement all the time because the pieces desired are missing. We had originally planned to use the recruiting and applicant tracking system but it would take so long to set-up, it doesn't make sense to move from what we have been using that has so much of our previous history already available.

In Betracht gezogene Alternativen

Paycom und Paycor

Warum Paylocity gewählt wurde

We wanted to leave the PEO and ADP was so expensive. It also wasn't user-friendly and required a lot of calls to the service team for assistance. When the customer service person is #2 on your frequently called list, it is time to find a new service.

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paylocity

Ease of use and familiarity were what eventually swayed the decision. Having used it in the past would make the transition easier for me and would allow me to get the system up and running quickly and utilize the features effectively.

Vorteile

The customer service is really great. I am able to call my dedicated service person any day of the week and they know me and my needs. If my dedicated service person is ever unavailable, then the other reps i contact are very helpful as well.... you don't see this with every HRIS system.

They also seem to care about our requests for system improvements which I think is critical. I find this system fairly easy to use given my experience with other systems. The reporting is good for the most part although some custom reports cost extra which is not cool.

I have really enjoyed the in-person conference offered to clients especially since they let clients meet one-on-one with the actual product developers and ask questions and make suggestions for needed upgrades.
Upgrades come on a regular basis and are available to users immediately without changing "products" which is fantastic compared to some other vendors.

Nachteile

The modules i am not using like applicant tracking, recruitment, onboarding, benefits management, etc. aren't really built out enough to make them worth the high price. I still have to use other software for all of those services because i've found better vendors that do most of what i need and they aren't as expensive as the Paylocity add-on. It's too bad, because I'd really like to use one system for everything. Upper management is not accessible which is disappointing.

There is no way to add volunteers and independent contractors into the HRISI system for free - this is usually available from HRIS systems.

Vorteile

There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.

Nachteile

We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues.

For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day you clocked in. This is a huge issue at the end of the week when employees would get paid for overtime in that week if we didn't manually adjust their time sheets to split the shift at midnight. I'll state that again... we have to manually edit every time sheet to correctly prevent incorrect payment of overtime. It's extremely time consuming and often leads to more errors and Paylocity has failed to mitigate this issue at every chance.

Secondly, some of our employees receive a shift differential if they work certain hours. Paylocity reportedly has a set up for this that "works at other companies" but in our experience, it is a serious disaster. Their code/rule/setup does not catch the correct hours for adding the differentials and does one of six things:
1. It does not add the differential at all
2. It adds the differential to some, but not all, of the correct hours
3. It adds the differential to hours that it does not apply to
4. It adds a double differential and on rare occasion a 1.5 differential
5. It adds random dollar amounts at the differential rate with no corresponding hours
6. It occasionally pays all of the hours correctly for one or two employees per payroll

To sum this up, we have to review ever employee and manually adjust these calculations. I'll state that again... we have to manually edit every time sheet to correctly pay our employees. It's extremely time consuming and often leads to more errors. Paylocity has also failed to mitigate this issue at every chance.

Lastly, we have been with Paylocity for almost exactly 2 years and are now working with our sixth company rep who can guarantees, like all the others, that they will solve this issue. There has been one attempt at resolving the issues that

Vorteile

I loved the mobile app and the ability to easily view my paystub whenever I needed. Their paystub feature provides a helpful breakdown of all the categories of deductions, taxes, 401k, gross pay, net takehome, etc. The ability to request time off and get PTO approval from my manager was also very helpful. It was great being able to see my remaining balance. At my previous job, I had to keep track of all my PTO on paper, so Paylocity made this a breath of fresh air! We also used the goal setting feature to write out my goals for the year and track my progress.

Nachteile

This software is so robust that sometimes it is easy to get lost in navigation. I had a really hard time locating the Goals feature, so that portion wasn't the most user friendly. Our HR team also says that the software is pretty locked in as far as what it can do, so if there is a more custom feature you want to put together, you probably won't be able to do that.

Vorteile

Some of the best parts of this product is how everything is connected and works well together. There is no disjointed feeling as you move from one part of the software to the next. This makes life as an HR professional, payroll preparer, or general accountant a lot easier. We appreciate being able to place all of our HR processes and especially onboarding into Paylocity and eliminate a lot of busy work behind the scenes.

Nachteile

We wish the workflow software was a little bit further along but we have been told it is a priority in development right now so that is good to hear.

In Betracht gezogene Alternativen

Paycor

Warum Paylocity gewählt wurde

We made the switch because we needed a software that was a little bit more sophisticated and more connected across all of its programs. Netchex could be a very good tool for some companies, but we needed one that was a little bit more advanced for our needs.

Gründe für den Wechsel zu Paylocity

We chose Paylocity because it was a good price for what they offered and the site was very user-friendly. Other products we looked at were not as easy to navigate.

Vorteile

The product is both well designed and executed. While implementation and support have been another story, the product's functionality and ease of use have been enjoyed by both our administrators and users.

Nachteile

Unfortunately, our organization had an extremely poor implementation experience. Like many, our industry has some unique payroll tracking and reporting requirements; however, through numerous meetings, Paylocity's salespeople and implementation specialists ensured the product could handle these requirements out of the box. With consultation from Paylocity's team, we scheduled over three months to implement and test the product before going live for a stress-free experience. Unfortunately, our experience was the opposite of what was promised. In addition to breaking numerous commitments and being misadvised by our implementation specialist on multiple occasions, we were not re-assigned an implementation specialist for over a month, which pushed us past our "go-live" date.
Ultimately, we had to self-implement the product to a large degree. After seven months with the product, we are still waiting on promised fixes to multiple issues. We have tried for months to address these experiences and concerns with Paylocity's [SENSITIVE CONTENT] of Implementation Services and other higher-ups. Unfortunately, our e-mails go unanswered for weeks, and the short responses we receive don't address the topics we have raised.

Vorteile

I like that I can always call and get help if I ever forget how to access a feature or perform a task. I've also been impressed with Paylocity's ability to stay on top of the legislative changes over the past year (mainly due to COVID-19).

Nachteile

We've recently seen a demonstration of a competitor that would help my co-worker in HR. The competitor's software can track when licensing, etc. is going to expire and automatically send email or text reminders to the employee and follows up to make sure they complete the task. They also have a way for employees to acknowledge receipt of documents specific to them. Paylocity's system (as of the last time I checked) only allows you to make the documents available to all staff whether or not it applies to them.

Vorteile

Paylocity is very a very intuitive system. All of our team members, from the more computer savvy to the infrequent computer users liked the ease of use of Paylocity.

Nachteile

I really don't have any negative feedback. Paylocity is very good about collecting feedback from customers and working to implement changes in the software to meet their clients needs. Many companies say that, but I have witnessed in many instances that Paylocity has DONE it.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

Completely dissatisfied with previous solution. I had previously used Paylocity in a prior company and knew Paylocity was a good fit for Blue Sky Vision.

Gründe für den Wechsel zu Paylocity

Flow of the system and ease of use for the end user.

Vorteile

The product has excellent, though not intuitive, report writing capabilities.

Nachteile

Implementation was a challenge; platform has week customer support often taking days, or even weeks, to have issues resolved when they crop up. The system is complex, as most powerful systems are, and finding employees with experience with the platform is difficult.

Vorteile

This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!

Nachteile

There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.

Vorteile

The thing I love most about Paylocity is having all the various modules that make my work life easier. We transitioned our payroll to Paylocity in 2015 because our service at the time did not have ACA compliance capability. The ACA compliance was the most important feature, and it continues to be something I rely on. We have since added many other features, all of which solve our business needs.

Nachteile

The one complaint I have about Paylocity is that I cannot impersonate a user. I don't know what users see on their screens and that makes it difficult for me to walk them through any processes, especially now that I cannot just walk over to their desk.

In Betracht gezogene Alternativen

Paycom

Warum Paylocity gewählt wurde

Many reasons, but mostly because they had no ACA Compliance capability

Gründe für den Wechsel zu Paylocity

Same features but much lower price.

Vorteile

Over the last 10 years, our company has used 4 payroll companies. The timecard feature is very easy to use for the employees to enter their time and for the managers to approve their time.
Our employees also like the information that they have in the self-serve portal and that it is easy to use. They were able to download copies of their w-2 and any pay statements that they wanted.
They can also make changes to their demographic and direct deposit information without having to submit this information for someone else to enter.

Nachteile

I am not fond of the reporting.
The way our company is set up in Paylocity, there is some information that we are not able to get on the reporting.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paylocity gewählt wurde

We left the PEO because the overall value was not delivered to us as promised.

Gründe für den Wechsel zu Paylocity

Pricing and Paylocity seemed to be easier to use.

Vorteile

Paylocity is really amazing. I love the community/engagement section. I love that there is so much data you won't even know what to do with it. I love that the historical information you put in actually has a purpose beyond storage. Information is analyzed internally by the system and gives you insights. The LMS system provided has so many great trainings not just as an admin, employee, or supervisor using the actual software, but also for other types of leadership and soft skill training too! Onboarding is AMAZING. You can track every little thing, include every document needed, it walks the admin and the employee step by step so you can't miss a thing and you can assign tasks to people in the company!

Nachteile

l know I said I love this software but by jove, it also drives me CRAZY how hard it is to navigate and how some functions that our Paylocity support team has let us know many people complained about and that they are "working on the feature". Offboarding is a NIGHTMARE. Everything I listed about onboarding, not a single feature is available when an employee separates. IPP goals don't let you list team goals! Only individual and department and cross functional collaborate goals. UGH. You have to go into settings and configure your workflows all the time! WHY! The dashboard is TOO confusing for some people-this is NOT technologically inept friendly at all. You cannot change your view to the employee view to see what they are having issues with unlike our last HRIS system. This is very very frustrating because I can only navigate and let the employees know where to do and provide resources but not see what they are seeing and work from the back end for them. A lot of their data insights are worthless when you transition. It's literally like starting from scratch. Even if you have tons of history from your old system, they don't translate and you have to wait 3-6 months before you can start taking advantage.

Vorteile

The integration in the software with all of the different areas, i.e. benefits, recruiting, payroll, ACA, W2, timecards, HR all make it worth the effort to transition to this software. The company and software have delivered on all of the promises that were made when the software was pitched to us.

Nachteile

There are only small, personal changes that I would make. They are small picky things that I would like but do not hinder the software in any way.

Vorteile

I use Paylocity for onboarding, employee record management, benefits, payroll, reporting and status changes (LOAs, terms, etc.) Paylocity's features can do almost everything that an HR team would need, with only a few lapses that we hope they can improve. The service team is easy to reach and pretty knowledgeable/helpful. Additionally, I assisted with implementation of the product, and I feel that it was pretty smooth and easy to do compared to other HRIS's I've assisted with implementing.

Nachteile

There are only a couple cons with the software, which are really more of "nice to haves" rather than necessitates. One being that the system does not allow for bulk imports of certain information past implementation. We recently discovered we wanted to start tracking something in the system, and without the ability to bulk import it we had to enter everything manually. Additionally, there are random glitches that the service team is working to resolve, like issues with requesting time off on the App and tracking employee documents in the system. I hope that these issues will be resolved soon.

Vorteile

We love the mobile capability for our team. Most features are accessible from smartphones, which helps our technicians in the field.

Nachteile

The benefits of EDI transfers were more of an issue that it's worth implementing. Rates changes and the open enrollment spreadsheet is cumbersome. It's our least favorite product.

In Betracht gezogene Alternativen

Paycom und Paycor

Warum Paylocity gewählt wurde

Paychex was not meeting our needs as far as mobile technology capabilities.

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paylocity

401(k) 3rd party administration.

Vorteile

Paylocity is in my opinion a very user friendly software to navigate. The ability to create custom reports is great as well as the ease of hiring and terminating employees. The reporting module was an essential piece in filing for the PPP loan forgiveness.

Nachteile

I have found the GL upload to be most difficult and it is still not completed I do a manual entry of this for payroll into my accounting system for every payroll. I would love to have someone when it is off season to reach out and assist with this.

Vorteile

Accessible for all staff in all places which is essential when work is becoming more and more remote. It is also easy to track timesheets and vacation.

Nachteile

It has so many features on both payroll and employee sides that it can be difficult and overwhelming for those who are not familiar with technology and does take some time to get used to.

Vorteile

Good for small companies under 200 employees.

Nachteile

Basic system, no bells and whistles. System connection of various modules needs to flow better. Dashboard View needs upgrades. Service reps need to improve on quick and accurate responses.

Vorteile

It allows us to manage most of our processes in one place from receiving resumes to onboarding to timekeeping and more. It is so much more than just a time clock and it is user friendly enough that our staff can utilize it with minimal training.

Nachteile

It sometimes does strange things that we cannot explain. The general description for us is that it is "possessed". It is more likely than not user error, but sometimes it seems to just miss punches, lose info, etc.

Vorteile

The customer service is fantastic and really easy to work with. I like the company. As to the software, it does what I need it to. They process the payroll on time and without errors. Getting it setup can be time consuming but once it is setup, fairly easy to use. I am also an internet based business with employees in several different states. They are able to process payroll for all of the tax jurisdictions down to the local level. The software saves me countless hours every month/year.

Nachteile

The software doesn't 'just work' for a couple of reasons. The first, you can screw the system up and there are plenty of ways to do so. You have to know how it works, so the system isn't dummy proof. Second, there are a few items where you have to game the system to get it to work. As in, if you don't put a check mark here it won't do what you want but it isn't intuitive enough to know you need that check mark.

It isn't the best for small business. And I do get the feeling the system is built for larger enterprises. There are a few minor features missing that I have used in other systems that help run a small team. Like being able to sync my outlook calendar to PTO requests or birthdays. You can export those dates, but it won't automatically show up in your calendar like other systems do.

While there is a portal for employees, my employees have a hard time understanding how to use it. It isn't super complicated but also not super intuitive. I don't have a problem as the administrator of the system because I am in there all of the time. But for employees that might log in once every couple of months, it can be kinda annoying for them.

Vorteile

Paylocity's simple user-interface, fast speed, thorough documentation and explanation of how your income contributes to taxes was refreshing to see. It was never a hassle to check it for relevant payroll information or tax documents.

Nachteile

Paylocity does have a very simple design that adds to its charm but it does seem behind as compared to other software with a more modern look. For some, this can make them skeptical of using it in a contemporary context but this is honestly only a minor complaint and the only one I have.

Vorteile

A very robust system. Keeps abreast of policy changes making it easy to consider options. Extremely function rich with many reporting options, sometimes to the point of fault in that it takes some training to become familiar with the system. Integration and customer services have both been excellent.

Nachteile

The system is not the most user friendly, but it adds functionality in place of user experience. For example, adding a new 401k/403b program took multiple calls with customer service to be sure everything was set appropriately. Same for HSA enrollment. The full product requires more than a basic level of technical proficiency.

In Betracht gezogene Alternativen

QuickBooks Online Advanced und NetSuite

Warum Paylocity gewählt wurde

Zenefits could only handle a limited number of contractors in it's system. Their benefits integration and customer service were not at the same level either.

Zuvor genutzte Software

TriNet HR Plus

Gründe für den Wechsel zu Paylocity

Feature suite for the pricing

Vorteile

I love the interface and intuitive location of tabs. Finding what I need is easy and the search gets me answers to most questions without having to call tech support

Nachteile

I don't like that my account manager keeps changing, I understand turn over is high currently but it's much better to not have to "fill in" each person I call on whatever issue we were working on. There is currently a gap between what we can do remotely on the mobile app and what we can do in the browser based system. I need more functionality on the mobile devices.

In Betracht gezogene Alternativen

ADP Workforce Now und Paychex Flex

Gründe für den Wechsel zu Paylocity

Their ability to give me what I need and not some giant package with things that cost me but I'll never use... Paychex was comparably priced but the company didn't seem like they would keep up with product development as well as Paylocity.

Vorteile

Payroll platform is fairly robust compared to other systems targeting the small/medium size business demographic.

Customer support and Reporting Suite is above average. I never had any problems with working with them at a company with around 150 employees.

Cloud-based system is fast and nimble. Year end process was fairly painless.

Can handle high-frequency payroll (we process weekly). Low processing time from pay period end to payday (Next day).

Pricing is competitive!

Nachteile

The software is comprised as modules. Not an all in one solution out of the box. We utilized the HRIS and Payroll modules of Paylocity. I prefered the Payroll system over the HRIS, which seemed to be more of an afterthought.

Implementation and support quality is not the best I've seen compared to other vendors.

We ultimately transitioned to a larger payroll vendor with more robust functionality once our company grew to about 250 employees and do not regret it.