Connecteam – Bewertungsseite 3

Vorteile

Everything. It's functionality and customization are amazing for managing employees. They are very quick to respond when you need them and they are constantly improving based on their users needs/

Nachteile

The app can take a bit to reload or can be slow to respond between parts.

Vorteile

Connecting my team via the updates and using chat has really helped work more efficiently and smoothly. Started using the timeclock which is not too shabby. The Job Scheduling is decent but complicated.

Nachteile

The layers of complexity of settings within settings and admin rights to this or that is hard to sort out and set. You have to spend many hours watching videos and trying settings to figure out what works for you. So much trial and error. You can really tell different teams developed different parts. Also wish Connectteam would understand that most employees will not/do not have a desktop (and that includes managers), so when you say "the magic happens at the desktop level" that means little to nothing to most of my team. They use the app only.. myself, and a backup admin, use the desktop mostly. Just remember that when constructing features. Overall it is pricey. And they hide that one final perk to a section behind the next upgrade which means more cost.

In Betracht gezogene Alternativen

Slack

Gründe für den Wechsel zu Connecteam

I think I like the look of the app which was the most important aspect. The update section looked very friendly on the app.

Vorteile

The ease of use for everyone. Not only admin but for other users as well. As an admin, I am able to switch to user view and see what others see, which is nice we we have features that we don't need everyone to see.

Nachteile

I wish we didn't have to pay extra to use additional features. Like the option to not allow people to go into the app without confirming it.

Vorteile

Switched to Connectteam for our company Healthy Spaces after the disaster of when the Crew app got bought out by a company that completely ruined it. Connectteam was a super easy transition and offered almost all of the same aspects that the former Crew app offered. Many in the company actually preferred Connectteam to what they were already used to. Definitely has helped us stay in contact with each department and all the crews out in the field. Definitely recommend for anyone that is trying to find a app to link everyone in a company!

Nachteile

Our old app allowed us to send Gold stars out to employees (which you would get a set amount a month to give away, to get more you could purchase them )and kept track of them weekly, monthly, and yearly so it became a competition with employees tp receive the most.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Connecteam gewählt wurde

They were sold to a company that ruined it.

Zuvor genutzte Software

Squarespace

Gründe für den Wechsel zu Connecteam

Seemed like the closest fit to what the Crew app was before the company that purchased it ran it straight into the ground. It was and more.

Vorteile

Has a nice app and a nice interface for desktop use.

Nachteile

Constantly, daily, trying to do things only to have a pop up tell me how much more money I'd have to pay in order to unlock that functionality. There is far too much locked out... such as the ability to copy something, or the ability to turn off sending something to the entire organization. It is a constant irritation to be trying to make something work only to have these demands for more money thrown in your face over and over again.

In Betracht gezogene Alternativen

Timetastic

Warum Connecteam gewählt wurde

I wanted something better than what we had and now expressing all of this is just making me more angry

Zuvor genutzte Software

Timetastic

Gründe für den Wechsel zu Connecteam

I wanted something better than what we had and now expressing all of this is just making me more angry

Vorteile

The amount of different tasks I can accomplish on one platform.

Nachteile

Sometimes it takes a little time to get support when I’m stuck.

In Betracht gezogene Alternativen

monday.com

Warum Connecteam gewählt wurde

Better solution for us. We were able to consolidate several platforms in just one.

Zuvor genutzte Software

When I Work

Gründe für den Wechsel zu Connecteam

Better options and a more professional look for our company

Vorteile

The ability to check hours for a week on the app or desktop. When putting in the schedule, showing running total as well. I also like the ease of editing shifts when needed.

Nachteile

I wish I didn't have to pay extra to have template schedules. If it were to be included, I could add so much overall value to the product. It's like a hidden fee to actually help to do what it's supposed to do.

Vorteile

It allows me to easily see who's working and who I have available for work. It allows me to easily communicate with staff members either individually or as a group.

Nachteile

I have a hard time figuring out how to create forms for what I need. I also am not sure how to go back and see who claimed a shift once it has been assigned.

In Betracht gezogene Alternativen

Paylocity

Gründe für den Wechsel zu Connecteam

It met more of the needs that we needed for our company. The layout was much nicer, easier to navigate.

Vorteile

The scheduling function is great. It is the core of our employee and contractor scheduling. We also heavily utilize the group chat function, which is helpful for multiple teams. We just started using the training app and have found it helpful to streamline our previous paper-based training program.

Nachteile

The payroll integration was the worst experience we've had with Connecteam. We have W2 employees and 1099 contractors. We pay them on different schedules and treat them differently overall. Connecteam does not differentiate by employment type. When we integrated the Connecteam timeclock to Gusto, it was a disaster. Tracking, approving, and paying hours became double the work. So we discontinued using Connecteam for time tracking, even though the Time Clock function is better than Gusto. My other big issue: Using Forms can be cumbersome, and I wish they could be more customizable.

Vorteile

I absolutely love the ease of viewing the schedule, creating the jobs and sub jobs, at the time clock is a breeze. Also Mobile app version is my employee's favorite out of all the other stupid cleaning software options out there. Amazing that it is free under 10 users. Love connectteam!

Nachteile

Invoicing! Connecting the time clock on the job to the invoice for the client would be a feature I would be dropping everything to return.

Vorteile

I love that We can keep track of everything we need for our business in one place; from scheduling, to payroll, to communication, to record keeping, etc.

Nachteile

There are some features that I wish we could customize per employee instead of as a whole, but they are always listening to suggestions and making changes.

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Connecteam

It had all the functions we were looking for.

Vorteile

Connecteam is an outstanding product. We have been using it since 2019 with about 100 employees. We mainly use it for Time Clock/Time Off, checklists and forms, communicating mass information. Our employees find it's interface appealing and very easy to use. It has converted many manual processes to automatic, which has saved tremendous time and helped us standardize and steamline some of our core processes.

Nachteile

The API integration is needed for our payroll provider, but it is cost prohibitive at this time.

Vorteile

Very user friendly + accessible for whole team. Like that we connect our whole team in messages and everyone has access to contacts. It really helps when we work in new locations (as caterers) to ensure everyone is in correct area.

Nachteile

I do wish that there was an option on the lower level tiers ( I think we use mid level) that there were more "time off" options. we currently only have access to paid sick or non-paid vacation. Maybe could create smaller add on options instead of having to fully upgrade to next tier

In Betracht gezogene Alternativen

Paychex Flex

Warum Connecteam gewählt wurde

our team grew so large that just creating a paper schedule was not enough for us

Gründe für den Wechsel zu Connecteam

ease to use for staff / aesthetically pleasing / simple app design

Vorteile

Connecteam product is top notch, very intuitive.
Tech support is first class
And the continous product improvments are inspiring.

Nachteile

New pricing is a bit tricky, and could be more forgiving. However, the free option is good at small scale

Vorteile

I like that the features are set up for you to activate but you can customise these how you wish to make it work for your business. They're always adding new features and improving the current ones so it always is getting better.

Nachteile

Sometimes we have problems on the app and they are quite hard to resolve when the people in the chat don't understand the issue that you explain but they always get fixed eventually.

In Betracht gezogene Alternativen

Jobber

Gründe für den Wechsel zu Connecteam

Better functionality and more tools to better suit our business

Vorteile

Easy to use, soooooo many features for so little $$$

Nachteile

The chat feature sometimes gets hung up and needs to be reloaded to work properly (sometimes if I navigate away from a message I’d started crafting, when I come back the page is blank when I come back and takes a really long time to load again).

In Betracht gezogene Alternativen

7shifts und When I Work

Gründe für den Wechsel zu Connecteam

Better functionality (time off tracking in particular), plus a full suite of modules we would be able to implement as time went on and we’d gotten past the basics of scheduling and time tracking.

Vorteile

easy to use and understand, students are used to using apps and several of them already use this for their jobs

Nachteile

The only frustrating thing was that I couldn't run reports on the website unless I paid for a different tier, when I used to be able to run those reports on the current tier. We are on a school budget, so I couldn't change tiers for that one feature.

In Betracht gezogene Alternativen

Google Workspace

Warum Connecteam gewählt wurde

geo locating when they clock in and out; more formal

Gründe für den Wechsel zu Connecteam

I looked at a lot of them and this one had everything I needed. It also works well for other fields.

Vorteile

I love that everyone can see everyone’s schedule so they know who is working or on call instead of only being able to see your own schedule only.

Nachteile

I wish I could almost copy and paste the schedule from month to month and then make changes I need.

Vorteile

Connecteam is great for its all-in-one functionality—employee scheduling, time tracking, and communication in a single platform. It's easy to use and ideal for managing remote or deskless teams.

Nachteile

Connecteam can feel a bit limited in customization, and some features may require upgrades. However, it still offers great functionality for team management.

Vorteile

It may sound like a Con, but I like that if something is not right withing out Connecteam with a feature or timeclock, you can see it almost immediately. Example: Conflicts.

Nachteile

I have had a couple of experiences where I am trying to trouble shoot an problem with the assistance of the help feature in multiple back and forth questions/statements. For the most part I am able to figure things out, but I have found a few times, that the help feature either loops back and makes the same suggestion repeatedly or goes off in a completely different direction just because of a choice of word(s) that I have put into my questions/statements.

Vorteile

It is flexible and easy to use for admins and users

Nachteile

Price range within plans (double the price from middle plan to top). Unable to download pictures uploaded in the shift attachment from a single place, but instead, I need to open every shift for every employee in the time clock to view and download

In Betracht gezogene Alternativen

QuickBooks Time, When I Work und monday.com

Gründe für den Wechsel zu Connecteam

Flexibility of the options such as schedule, clock in \ out

Vorteile

I like how easy it is to view the schedule by teams! I love posting things on the News Feed and I love the group chat options.
The Library and Courses are amazing, super easy to set up, and for employees to use. They are probably my favorite part.

Nachteile

You need an "undo" button for the schedule builder!
The time clock likes to freeze up making our times wrong and need to be fixed, and it sometimes "forgets" that we have clocked in/out, and we don't know until we go to clock in/out again.

Vorteile

That it allows us to simplify our tech stack

Nachteile

I wish in the forms options it allowed for QR code scanning as a task, so it can be done live and is more efficient that taking a picture for certain tasks. I also think the task management is a bit clunky. I like more of a layout like Trello or Monday.com

In Betracht gezogene Alternativen

Slack

Warum Connecteam gewählt wurde

One platform so we can lessen our tech stack and issues with jolt

Zuvor genutzte Software

Trello, Slack und Jolt

Gründe für den Wechsel zu Connecteam

Better options and price than what others were offering.

Vorteile

Multiple apps covered in one. Having time clock incorporated into our main means of communication is essential.

Nachteile

The app can get buggy at times and needs to be rebooted.

Vorteile

Everything in one place. Super easy for our team to use and we have all of video SOPs on as well. Makes training and onboarding a breeze and event communication easy.

Nachteile

No seamless integration for different payroll types with Gusto. May be more of a GUSTO issue though...

Wish you could add text blocks under videos in trainings

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Connecteam gewählt wurde

Terrible interface and limited functions beyond basic scheduling

Zuvor genutzte Software

Crew

Gründe für den Wechsel zu Connecteam

More options and lots of additional capabilities

Vorteile

It is simple for our staff to use and makes doing payroll each fortnight so much faster. Everything staff needs is in one place - they just need a phone!

Nachteile

Not being able to have two sections - chat and schedule open at the same time in different windows.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Connecteam

Ease of use for employees, price competative, ease to add in additional employees as needed (that is casual staff)

Vorteile

How easy it is to use across various platforms. The program is identical whether you are working on an Iphone, android or laptop. This makes it super easy to help new team members navigate the program.

Nachteile

The mobile version does not have the best admin view for working in the field and monitoring teams. Additionally if we need to change the payroll calendar it affects all past timecards, it would be amazing if we had the option to only change the payroll calendar moving forward and not affect already processed timesheets

Vorteile

Staff organisation and logistics through to xero

Nachteile

Its so simple I keep looking for extra pathways like xero compared to myob

In Betracht gezogene Alternativen

BambooHR

Warum Connecteam gewählt wurde

The process was lacking and very expensive

Gründe für den Wechsel zu Connecteam

I used Employsure as well but very expensive. Needed a simple and economical system to commence with. Connecteam keeps delivering, feels like we are evolving together

Vorteile

I like how available the company is when there are questions! I love how easy it is to track time, movement and job. The scheduling function is AWESOME - this alone makes it my favorite time tracker for our business.

Nachteile

Search functions by job are still not ideal for our use. I'd like to be able to enter a date range, an employee name, and then find a complete list of individual clock ins without having to download to Excel. But, again, as an app not designed exclusively for contractors, it works great!

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Connecteam

Scheduling was the singular reason we chose connecteam.

Vorteile

I love how the inventory is intergraded with our Website. Clients can visit the website and create their own custom quote, saving me hours of admin time!

Nachteile

No enough customizable options. Ever rental company is a bit different in what they carry. I would love to have a drop down category for holidays and seasons. We carry a large assortment of Christmas decor and there isn't a great option for that.

Vorteile

I like that it's all inclusive. Chat, updates, scheduling.... Everything is all in one place which is perfect for our company that all works independently of each other.

Nachteile

Some of the features that we would like to see simply aren't universal so they aren't available to us. Meaning that a feature that would be helpful for our unique business isn't mainstream enough to make it useful for Connectteam as a whole

Vorteile

Easy to use. Easy to schedule and process payroll.

Nachteile

Tracking GPS on locations to make it easier to track techs and how long they have been at each location and job.

In Betracht gezogene Alternativen

QuickBooks Time

Warum Connecteam gewählt wurde

The price was better for connect team than tsheets

Gründe für den Wechsel zu Connecteam

Price for what we needed to use and do each day.

Vorteile

We use Connecteam for our scheduling. We are a cleaning company and CT works really well to keep on top of bookings, invoicing and letting our Team members know when they are working. It has saved us hours of work as we use to do it all manually with spreadsheets!

Nachteile

I can't fault it in any way. It is so easy to use and the Customer Service is excellent.

Vorteile

I love having all of our apps in one place. It's been so nice having all the applications like forms and quizzes and training

Nachteile

I don't love that it shows everyone my schedule before I've published it

Vorteile

I like tha you can duplicate times and you can copy over from the previous week. It makes it easier to set the schedule without spending too much valueable work time.

Nachteile

To be honest, Connecteam makes it very user friendly that I don't actually dislike anything from the program itself.

Vorteile

Being able to use Connecteam with our multiple location and have staff shared between the locations makes it difficult to us other products.

Nachteile

As we began using the service, we realized we would use more than we initially thought and had to upgrade. Adding every little thing costs more money, which I completely understand as it is a business, like everyone using the service. It seemed like some basic things were missing from the lower packages.

Vorteile

Connecteam has become our companies go to for communications with all workers, not just workers with no desks/offices.

Nachteile

Right now, pricing is my biggest concern. It has become very expensive for our company.

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Connecteam

At the time, the pricing was better. I don't think that is true any more.

Vorteile

I have installed this time clock software now for two clients and I have a request to set it up for 2 more clients. It works well for companies with field employees. It integrates with Quickbooks making payroll easier. And the customer service is always on point! I've used Connecteam as a part of my proposals for new contracts and proposals. Their clients like to hear about the GPS, onboarding and training.

Nachteile

What I like least is that the packages that are set up are missing things that should be included in the monthly prices. And also, the app does not alert us when employees leave the site before their shift ends. I hope to see this added soon, as well as other suggestions. I also would like a phone number to reach out to verses just chat.

Vorteile

The ability to communicate with coworkers easily in one place, be it one on one or in by creating groups.

Nachteile

There is constantly a red dot on my admin section of the phone app and cannot get it to go away

Vorteile

The Customer Service, it is quick, informative and always available.

Nachteile

Some features while they look great just don't really provide a useful benefit

Vorteile

Very well thought out system for schedules, team chat, and distribution of tasks. Very well detailed timesheets and reminders.

Nachteile

Some bugs here and there around the app depending on employee smart phones. Location isn't always 100% accurate. If overtime is grouped into different brackets, timesheets should separate overtime by bracket. Example is time and a half vs double time. Currently both are grouped into Overtime but should be separate. ADP integration doesn't exist like claimed.

Vorteile

Absolutely love connecteam scheduler, job chats, timesheets, ability to easily create your own forms, sections etc. Really fabulous stuff. Highly recommended.

Nachteile

The thing I least like is the automation abilities. There isn't too much compatibility with Make.com

Vorteile

The bespoke nature of the platform, everything is editable and easy to use.

Nachteile

Nothing really. Maybe the the time it takes for new features to be voted on and rolled out!

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Connecteam

Values and ability to create bespoke forms.

Vorteile

The amount of features and tools all wrapped up in one place. It’s incredibly useful and robust. I feel very empowered to run my team.

Nachteile

The nickel and dime-ing for certain features is a bit ridiculous in my opinion and incredibly frustrating. Almost insulting. To have to pay for little features here and there is really annoying. I really wish they would fix the pricing structure. Not a fan AT ALL

Vorteile

It is fairly easy to navigate and learn on the fly! The chat function is very helpful as well.

Nachteile

The scroll function in the Job Scheduler is obnoxious, as it is cumbersome and glitchy all the time making it slow to use. There should also be a way to add Unavailability in Job Scheduler when there is already a scheduled time off request, without having to go into the Time Off tab separately. You need to add the same functions in a day/cell as when there isn’t a current approved request off, just like you can still add a shift we need to be able to add unavailability.

Vorteile

Having used Connecteam for over 3 years now it really is such a good platform and does everything we want it to do for my business. The scheduling is fab

Nachteile

I don’t really have any cons to list, occasionally the app will freeze and staff can’t use it but it is usually sorted quite quickly

In Betracht gezogene Alternativen

ZenMaid

Warum Connecteam gewählt wurde

I needed more functionality and Connecteam seemed to suit what I was looking for

Gründe für den Wechsel zu Connecteam

It seemed the best value for money and did what I was looking for for my business

Vorteile

I really appreciate how easy it is to navigate through the platform and setting up users and jobs.

Nachteile

We are still learning some of its features so there may be something I need but I have not discovered yet. I would say, reporting. From an employee/user point of view I can easily pull reports but from the job point of view it seems a bit challenging to compile them in a single report. Not sure if there is a way to do this.

In Betracht gezogene Alternativen

QuickBooks Time und Harvest

Gründe für den Wechsel zu Connecteam

Competitive pricing, user friendliness, time management and budgeting.

Vorteile

It really increased our employee engagement with communications

Nachteile

I am looking forward to increased improvements in connections with other applications

In Betracht gezogene Alternativen

When I Work

Warum Connecteam gewählt wurde

Needed more functionality in scheduling and the HR functions were a bonus

Gründe für den Wechsel zu Connecteam

More features were available with Connecteam

Vorteile

The simplicity and ease of use. Simple platform to manage and very easy for our field staff to use with no training.

Nachteile

It would be great to have some more filtering options for forms

In Betracht gezogene Alternativen

monday.com

Warum Connecteam gewählt wurde

Ease of use and cost. It was very easy to set up.

Gründe für den Wechsel zu Connecteam

It was very cost effective solution, and simple to use

Vorteile

It is super easy to use and modify when needed. Easy to work around and can connect from anywhere.

Nachteile

I wish it was a live update on the schedule. If there are more than one person booking things in you always need to refresh.