CustomerHero

Vorteile

I like the analysis capabilities it offers, I can collect data very efficiently and generate detailed reports that help me make decisions based on clients or employees.

Nachteile

There may be technical challenges or limitations that restrict workflow or process automation.

Vorteile

Simplicity of the administration panel, usability (UX) for both the respondent and the administrator

Nachteile

Sometimes it seems that there are too many functions and possibilities

Vorteile

* Ease of set-up
* Ease of deployment
* Volume of survey responses

Nachteile

* Expensive basic Package
* very expensive add-ons to basic functionality. I felt cheated.
* no customer service on expensive basic pakage
* cannot create exports which includes incompleted surveys. Statisticians know how utilise this data.
* no response to requests for invoices
* very limited help online about using

Vorteile

Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing. It saves so much time in helping and gives suggestion for type of question to be ask on the survey form.

Nachteile

There are not much choices that can be choose from the subscription price scheme, especially for a small companies, thus making them have to choose pricier premium plan then what their organization actually needs. User will more appreciated if they can be more flexible on the price plan.

Vorteile

Our organisation was lacking a feedback collection system from the customers and was looking for ways to get inspiration on further product and services development. With Startquestion we now have a great, intuitive and comprehensive tool to make both ad hoc questionnaires and longer studies. We love the ease to start the study and than analyse and present data to the stakeholders.
For those who just start the journey with questionnaires very helpful can be the inspiration section with ready examples of studies in various areas.
Well done Startquestion!

Nachteile

Generally we have a very positive experience both with the system and with the support in those rare cases when something needs clarification.

Vorteile

Features are awesome, functionality great. The best is simple configuration with advanced options. Good enough is changing colors, templates or adding own styles. I can simple configuration it with advances options like changing the language, limit the number of respondents. Additionally, I can configure notifications. Everything is simply. The analytics feature is awesome, very popular formats for data presentation.

Vorteile

easy to use, many possibilities, you can create your own research even compliceted one

Nachteile

everything is fine, is better and better

Vorteile

Service is extremely easy to use, intuitive, very graphically friendly. Filling out surveys is very easy. The results are clear and easy to get the information you need.

Nachteile

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.

Vorteile

The Startquestion platform is very easy for users and intuitiveness. The platform is very friendly for users.
Support answers questions very quickly. They are very helpful.Highly recommended program.

Nachteile

I did not find any functional bugs. The service should be a little cheaper. They do a great job!

Vorteile

Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.

Nachteile

The appearance of the data in the downloaded result file requires many transformations.

Vorteile

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Nachteile

Developing more complex surveys may be difficult sometimes.

Vorteile

Ease of transferring questions from other surveys.

Nachteile

How to write changes to questions - often I 'succeed' exit the question without saving changes. Can't they save in real time?

Vorteile

Intuitiveness, a large selection of ready-made templates and types of questions.

Nachteile

Navigating between projects.
Unable to manually sort / reorder the survey / test list.
Editing questions / text a bit difficult.

Vorteile

Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.

Nachteile

The only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).

Vorteile

Easily accessible statistics that are transparent, personalization (adding a background in the survey), quick change of the order of questions. It has many useful functions.

Nachteile

Difficulty in setting more advanced logic between questions.

Vorteile

In addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the ability to download the results in several formats - from an Excel table to a ready report in Power Point.

Nachteile

I did not have the opportunity to come up with an element that would not suit me or irritate me.

Vorteile

User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.

Nachteile

Minor technical problems - reported to customer service on an ongoing basis.

Vorteile

Simplicity and clarity. I like this tool also because you can create skins and reuse or edit them.

Nachteile

I would have to think for a long time, but I don't have time. I can't think of anything right away.

Vorteile

Product is easy to use, very intuitive,
simple and friendly user interface.

Nachteile

user is able to understand and use a design immediately

Vorteile

Multiple options of setting survey. Ease of use.

Nachteile

It is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.

Vorteile

intuitive tool
extensive range of functionality
advanced options for professional researchers
efficient and quick service support

Nachteile

no free option, not even for student research

Vorteile

It is easy to use, intuitive. It includes a ready-made report panel.

Nachteile

There is nothing in particular I don't like.

Vorteile

Simplicity of the tool. Ease of development surveys.

Nachteile

I don't like the graphics a bit. It seems a bit outdated to me. But it's probably a matter of taste, and I don't insist. :)

Vorteile

Ease of use, quick help in any problems.

Nachteile

There is no cons for me. I'm very satisfied. For surveys which I conduct among my customers this software is ok.

Vorteile

Filtering, quick filters, cross tabs, graphics

Nachteile

Lack. Startquestion software is perfect

Vorteile

Tiene una gran catidad de plantillas listas para utilizar esto agiliza el trabajo.

Nachteile

Si navegamos entre proyectos es algo lento.

Vorteile

StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.

Nachteile

I think the rules for displaying questions could be a more intuitive feature.

Vorteile

Les enquêtes ont été rapidement développées et mises en œuvre par de nombreuses équipes.Nous avons beaucoup plus de flexibilité grâce aux fonctionnalités de suivi et au choix d' envoyer les sondages automatiquement ou manuellement.La fonction de rapport est également très simple à utiliser.

Nachteile

Le fait que je n'utilise pas toutes les alternatives à ma disposition qui ne sont pas claires pour moi sur la base de la brève description et que je ne sais pas comment les utiliser , telles que les widgets, les réponses de balisage , etc.Je suis conscient que je peux utiliser des webinaires sur les sujets spécifiés .

Vorteile

Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.

Nachteile

I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.

Vorteile

The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.

Nachteile

What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

Vorteile

Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.

Nachteile

The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.

Vorteile

Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments.
The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.

Nachteile

Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics.
However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.

Vorteile

My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report.

A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.

Nachteile

I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.

Vorteile

We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication.

Nachteile

I don't have cons. Every issue was solved by client service.

Vorteile

Quick help in case of problems, ease of creating surveys, intuitiveness.

Nachteile

No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.

Vorteile

User-friendly layout of the of the page; intuitive and fast survey-creation; extended analytics.

Nachteile

I wish this tool was for free:) Can't find negatives.

Vorteile

Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use

Nachteile

I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.

Vorteile

Simplicity and intuitiveness of use. Responsive and helpful support.

Nachteile

When we have more projects on the account I miss functionality of grouping them into folders.

Vorteile

The intuitiveness of this tool and the wide possibility of analyzing the results.

Nachteile

It's hard to find things that I don't like about this tool.

Vorteile

It is very easy to create survey from the scratch.

Nachteile

I would like to have the sms-based quick poll option to be used for the meeting summary.

Vorteile

The possibility of reporting and processing the results.

Nachteile

I miss the option to attach a movie to the survey - not a link to the movie, but the short video file itself.

Vorteile

Easy of implementation; helpful team; clear UX for both clients and admins

Nachteile

I have not identified any cons of the software.

Vorteile

Easy to use.
Access to a quick report that you create yourself. Ability to cross questions and answers.
Possibility to use ready-made survey designs.

Nachteile

So far I have not found anything that I do not like about the tool.

Vorteile

Tool is really easy to use. Give more possibilities of creating surveys and managing data from it.

Nachteile

I used this software for a long time, and did not have any problems with using it or any errors.

Vorteile

The ability to personalize the view of surveys, clear reports, very helpful support.

Nachteile

I had difficulties in setting up more advanced tests.

Vorteile

+ Pulling data from repeat groups
+ Easy to use interface and export to excel.
+ survey interface
+ Ease to set up the tool.

Nachteile

Maybe, the Nordic languages are missing.

Vorteile

A lots of possibilities of creating tests, surveys and so on. Easy to handle and extra effective.

Nachteile

Everything is fine i did not met any of problems in my working time.

Vorteile

easy to use survey, even for the very begginers, I cannot imagine work witout webankieta any more. So much data, so much research, so quickly and handy

Nachteile

Till now I cannot find any feature or thing I would be not satisfied

Vorteile

The surveys have been created with ease and implemented across numerous teams. The follow up features and the options to send the surveys either automatically or manually gives us a lot more flexibility. The report feature is also really easy to use.

Nachteile

Accessing the email templates has several steps currently so it would be great to make this easier and we understand that this is something that is currently being worked on and will be updated very soon.

Vorteile

Ease of use. It is possible to create survey in minutes.

Nachteile

The fact that I cannot create cross-questions based on time (e.g. March answers vs. July answers).